Πλεονεκτήματα: "Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us)."
Μειονεκτήματα: "All went great. Another excellently run Delta flight."
Πλεονεκτήματα: "Comfort, efficiency and entertainment were great."
Μειονεκτήματα: "Crew was a little sassy and sour. Maybe one gal was in a happy mood."
Πλεονεκτήματα: "Every was great, honestly"
Πλεονεκτήματα: "Comfortable (only) because lots of empty seats."
Μειονεκτήματα: "Never made it on the flight"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Delta needs air conditioning on their flights"
Πλεονεκτήματα: "Food was so good. Crew was also very nice."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "Amazing service and F&B offered was wonderful"
Πλεονεκτήματα: "The crew was fantastic. The seats were very comfortable and the entertainment screen functioned perfectly with a great selection of things to watch."
Μειονεκτήματα: "The boarding process seems slightly longer for delta than other airlines. I figure you’re aware of this and are working on streamlining this. Further while the safety animation yo have made is cute is a little confusing at times."
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Better breakfast and the seats weren’t very comfortable"
Πλεονεκτήματα: "On time, smooth take off and landing."
Πλεονεκτήματα: "Fast and efficient"
Πλεονεκτήματα: "I like being able to charge my devices"
Μειονεκτήματα: "Better movies"
Μειονεκτήματα: "Stop being LATE!!!!"
Πλεονεκτήματα: "Actual flight was great!"
Μειονεκτήματα: "Delays were awful, and the ground crew was unhelpful in helping people find earlier alternatives to the delayed flight."
Μειονεκτήματα: "Person next to me overflowed into my seat…"
Μειονεκτήματα: "Being on time"
Μειονεκτήματα: "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."
Πλεονεκτήματα: "seats and entertainment was great"
Πλεονεκτήματα: "There were minimal passengers on the flight so I was able to have the entire row to myself. The flight was also very short which is always nice."
Μειονεκτήματα: "Delta seems to be running their interiors much hotter then ever I can recall. This flight was hot enough to drench my shirt with sweat."
Πλεονεκτήματα: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"
Πλεονεκτήματα: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Μειονεκτήματα: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"
Πλεονεκτήματα: "Economy Comfort, excellent in-flight entertainment (Movies)"
Μειονεκτήματα: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"
Πλεονεκτήματα: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Μειονεκτήματα: "Seats are always hard on long flights."
Μειονεκτήματα: "Food was just a snack"
Πλεονεκτήματα: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Μειονεκτήματα: "Tight seats need more legroom"
Μειονεκτήματα: "Baggage was delayed overnight. With modern tracking, should have been notified that the luggage was not loaded on the same flight as me, eliminating my wasting 45 minutes at ATL realizing that my baggage was not coming and then having to queue to notify the airline that it had not come."
Πλεονεκτήματα: "Waited for me"
Μειονεκτήματα: "Damaged my suitcase upon arrival"
Πλεονεκτήματα: "They waited for me as I was late"
Μειονεκτήματα: "My suitcase was damage"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Quick service, good information."
Μειονεκτήματα: "Not applicable, it was a good flight."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "I like Delta's free messaging wifi although it is very S-L-O-W. I also enjoyed the free entertainment. They have a great variety to choose from."
Πλεονεκτήματα: "The crew was organized and made us all laugh, and had a great personality."
Μειονεκτήματα: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average."
Πλεονεκτήματα: "Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens."
Μειονεκτήματα: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"
Πλεονεκτήματα: "I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect."
Πλεονεκτήματα: "The initial boarding process was quick, smooth flight"
Μειονεκτήματα: "I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure"
Πλεονεκτήματα: "being able too use our electronic devices in Wi-Fi mode the whole time. Last time I flew everything had to be shut off during take off and landing."
Πλεονεκτήματα: "The two Flight Attendants were very attentive, personable, and funny, and interacted well with the passengers."
Μειονεκτήματα: "Nothing, everything was good."
Μειονεκτήματα: "Several things. Dropping off luggage. Security. Late flight departure."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Μειονεκτήματα: "We sat near the back of the plane and it was terribly noisy. You couldn barely converse with your seat partner or the flight attendant. These seats should be discounted."
Πλεονεκτήματα: "Crew was friendly and nice."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"
Μειονεκτήματα: "The terrible communication for delays and boarding."
Μειονεκτήματα: "almost an hour late - and no explanation. First class was about equal to Jet Blue regular class but without seat power."
Πλεονεκτήματα: "Seats weren't too uncomfortable, and the crew was friendly."
Πλεονεκτήματα: "New plane"
Μειονεκτήματα: "Boarding, no gate changes, no flight delays"
Πλεονεκτήματα: "Really easy boarding and flight. Great in flight entertainment options."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Πλεονεκτήματα: "Booked via JustFly.com and I guess I did not read the fine-print. What seemed like a great deal – $475 USD for an off-peak round trip, LAX-LON-LAX, booked two months in advance – was not much cheaper, once I paid seat assignments and, new one on me, +$100 to check one non-cabin-sized bag each way."
Μειονεκτήματα: "Please, don't bait and switch British Airways for American Airlines. I chose to fly BA for a reason, but outbound was AA. I know it's a tough job, tending to 300+ passengers on any trans-Atlantic flight, but AA comfort and courtesy were lacking. It was a different story flying home on my BA 747."
Πλεονεκτήματα: "Boarding was on time, flight was smooth overall. Arrived at destination on time."
Μειονεκτήματα: "Collection of carry-on luggage (valet), snack options"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Snack selection was poor"
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "The meals on Japan Airlines (JAL) were delicious!"
Μειονεκτήματα: "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."
Μειονεκτήματα: "Disgusting Food. Extremely uncomfortable seats: unable to recline far enough, my knees on back of seat in front of me, unable to sleep at all the entire trip. This was American Airlines, not British Airways. Cheap headphones kept falling out of line in port. TERRIBLE FLIGHT, Never Again!"
Μειονεκτήματα: "Our wait to get to the gate was in excess of 40 minutes."
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "We missed our flight to Orlando because we were delayed in London. The staff couldn't help when I requested to see the full text contract as stated on back of the boarding pass. Over three hours late to Orlando. Even in Orlando people couldn't help us find the long term parking shuttle and wind up taking a whole hour tour of Orlando airport."
Πλεονεκτήματα: "On time and the staff was great"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "I really liked crew, fast boarding"
Μειονεκτήματα: "Old airplane, very noisy , no tv screans on seats, boring movies on tv and horrible ear sets, could not hear anything. very dissapointed experience."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Μειονεκτήματα: "Delayed several hours. Poor communication."
Πλεονεκτήματα: "The nicest flight crew we experienced"
Μειονεκτήματα: "The chairs were tight together"
Πλεονεκτήματα: "Plenty of entertainment."
Μειονεκτήματα: "It’s just a long flight there’s no way to change that."
Πλεονεκτήματα: "The comfort seats"
Μειονεκτήματα: "Flight was oversold and that caused a delay of over 1 1/2hr."
Πλεονεκτήματα: "Economy class seats better than UA."
Μειονεκτήματα: "Economy class seats always have room for improvement."
Πλεονεκτήματα: "Another typical domestic flight. Nothing special. Pretzels were the only snack."
Μειονεκτήματα: "No entertainment and nowhere to charge electronics."
Πλεονεκτήματα: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"
Πλεονεκτήματα: "Crew was helpful and nice."
Μειονεκτήματα: "Plane and seats were a little outdated."
Πλεονεκτήματα: "the flight was on time and everything was fine."
Μειονεκτήματα: "the boarding process is more chaotic than necessary. groups 5-9 board at the same location and people in higher groups stand near the front so you can't tell if you should wait behind them or step around. there was only a single power plug (in economy plus) for 2 seats and it was a cigarette lighter style."
Πλεονεκτήματα: "The people where great. But this does not make up for what happened."
Μειονεκτήματα: "1. Undisclosed LAX bus ride time limit to get to gate. BS 2. Undisclosed LAX bus ride to gate. BS 3. Alaska Airlines never explained at ticket purchase that it was at American Airline Terminal. Caused a 8 min walk to AA terminal from Alaska terminal. BS 4. None of this was explained at ticket purchase. Not happy. Probably will never try to fly Alaska Airlines again."
Πλεονεκτήματα: "This flight was enjoyable because everyone could choose their own entertainment. No one offered headphones, so I was glad that I had my own."
Πλεονεκτήματα: "I liked that the internet connection was free because I am a T-Mobile customer."
Μειονεκτήματα: "Boarding the plane was a bit clumsy. I felt like everyone was tripping over each other since the front of the plane was boarding first."
Πλεονεκτήματα: "It was excellent!!! The service, the food, flight on time. Very friendly attendants!"
Πλεονεκτήματα: "The amount of food we received was very unexpected and it was in abundance! The crew was awesome and friendly."
Μειονεκτήματα: "I wish I could have picked my own entertainment to watch. But what was shown was entertaining."
Πλεονεκτήματα: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Μειονεκτήματα: "Worst seats ever. Very delayed. No entertainment"
Πλεονεκτήματα: "Exit row seating."
Πλεονεκτήματα: "The flight attendants were very accommodating. One of the flight attendants encouraged me to take advantage of a seat that had more space so that I was more comfortable. Also when I casually talked about how I didn't get to eat before the flight she gave me two of the cinnamon crackers that are offered during the flight. This was very thoughtful and considerate of her. It was the little things and the attendants attention to detail that provided me an excellent experience."
Πλεονεκτήματα: "Honestly I enjoyed every little moment. I haven't traveled to Atlanta in 9 years and let's say traveling with AA is great. Starting from the check-in up until baggage claim in atl. Everything was speedy! I'm so happy that I went with AA I had a spectacular arrival."
Πλεονεκτήματα: "The flight attendants were excellent."
Μειονεκτήματα: "Wish the plane had been equipped with personal entertainment screens on the seatbacks."
Μειονεκτήματα: "Most disorganized boarding ever seen. cabin crew disengaged. food average."
Πλεονεκτήματα: "i dislike booking with British Airways and ending up flying with American Airlines, who is their partner. This usually happens from US>London, but happened both ways this trip. AA flies outdated aircraft with old entertainment systems. Time for an upgrade! AA crew is okay, but BA crew is better. Might choose a different carrier next time."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Airplane should be a bit more modern."
Μειονεκτήματα: "I observed Crew at gate and on board rude to passengers"
Μειονεκτήματα: "Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5"
Μειονεκτήματα: "The entertainment system broke down and the flight attendants seemed sassy"
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "That I got home"
Μειονεκτήματα: "Haha where do I start. The experience overall was poor. One of my flights was canceled by British and they claimed I cancelled it. It was a hot mess all the way around. This left we standing outside the airport in Indi for nearly an hour."
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Μειονεκτήματα: "If we would have made the flight, unfortunately the flight from Malaga was delayed and caused us to miss the flight from Madrid to Chicago, I’m now sitting in Boston waiting for a flight to Chicago and will probably miss the last bus to Milwaukee"
Πλεονεκτήματα: "new planes, good food, professional vrew"
Μειονεκτήματα: "British Airways lost my ski bag. I had plenty of time with connections and feel there was no excuse. I had to wait in line over 30 minutes to report, thus missing my train. I'm 4 hours behind in travel and who knows when my ski bag will show up. I am very upset."
Μειονεκτήματα: "Luggage did not make it to Warsaw"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "The staff on the plane could not have been more professional, courteous, and helpful. Not only did they serve me well, but perhaps even more importantly, they created a great atmosphere in the cabin with the cheerful, playful rapport they had with each other. I wanted to take them all out for a drink afterward!"
Μειονεκτήματα: "I was not able to make this flight due to many technical difficulties, waiting in lines at the airport for over 4 hours, and having British Airways automatically change my flight booking Gatwick (which is 45 minutes from where this second leg would have been!)."
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Μειονεκτήματα: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "I was fasting for Ramadan so I didn’t try the food, the crew members were as nice as can be for BA"
Μειονεκτήματα: "The seats were really tight The Boeing was super packed with passengers and the seats were more on the mini size"
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "The trip was short flight and on time"
Μειονεκτήματα: "Old plane,panels falling apart,looked unkempt"
Πλεονεκτήματα: "Quick easy flight"
Μειονεκτήματα: "Was delayed and plane wasnt cleaned pre boarding"
Μειονεκτήματα: "Not even a glass of water?"
Πλεονεκτήματα: "Lovely crew"
Μειονεκτήματα: "We never have enough seating space"
Πλεονεκτήματα: "Entertainment was excellent, great selection of movies, great dinner but instead of breakfast they gave chips and cookies- not happy about it. Boarding was very quick and easy, crew members were friendly"
Μειονεκτήματα: "Was very disappointed with online checking, it didn't let me do checking in online and for that reason I could not select my preferwd seat. When I arrived to the airport for checking in they told me the plane was full and my preferred seat is not available, dissappointed in British airway, also the seats are so close together no space to move my legs and am barely 5 feet tall. Would not fly with this airline anymore"
Πλεονεκτήματα: "Nothing. A large group (100) of passengers flying from Venice to Heathrow to make our connections to the US were redirected to Gatwick Airport 10 hours after our original departure time. No British Airways personnel was presen"
Μειονεκτήματα: "Hated every minute of it."
Μειονεκτήματα: "NO beverages, not even water, except for purchase"
Μειονεκτήματα: "Paid extra for mediocre seats"
Μειονεκτήματα: "Never even asked if I want to buy something to drink ( buy , not to get!!!!). If I didn't go to the back I will never see any of crew during the flight. Very disappointed!!!!"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Πλεονεκτήματα: "See my notes on the Chicago London leg."
Μειονεκτήματα: "Same as the likes..."
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Ok food."
Μειονεκτήματα: "Horrible flight from a comfort standpoint."
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Πλεονεκτήματα: "British Airways offered me a direct flight from Dublin to Philadelphia on their sister carrier American Airlines."
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "same as newark-london sector."
Μειονεκτήματα: "same experience as in newark- london sector"
Πλεονεκτήματα: "It got us there safely"
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Πλεονεκτήματα: "Overall an excellent trip. Easy boarding/exit."
Μειονεκτήματα: "Did not purchase food or entertainment."
Πλεονεκτήματα: "Seats were comfortable for economy. Food was decent. Plenty of wine."
Μειονεκτήματα: "Long walk after departing. Desolate terminal."
Μειονεκτήματα: "Everything was for sale only."
Πλεονεκτήματα: "They closed boarding early"
Πλεονεκτήματα: "Best Trans-Atlantic flight I have taken. Excellent crew and accommodating cabin."
Πλεονεκτήματα: "Great food."
Μειονεκτήματα: "Not much space for a long flight."
Μειονεκτήματα: "Flight delayed 2 hours in Athens due to London fog. BA did nothing for passengers with connections. No information given nor attempts to hold connections. Missed our connection by 5 minutes. Could see the airplane pulling out after RUNNING through the airport for 15 minutes to catch it. There were 7 passengers on this connection. This was unacceptable"
Μειονεκτήματα: "Flight was delayed for 2 hours!"
Μειονεκτήματα: "Offer a free beverage would have been nice"
Μειονεκτήματα: "That they would not cancel the flight two days prior"
Μειονεκτήματα: "Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing."
Πλεονεκτήματα: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Μειονεκτήματα: "The lack of education and polite of the Stewart is a minus on that airline"
Πλεονεκτήματα: "Nothing. Iberia wouldn’t let me on the plane."
Μειονεκτήματα: "Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket."
Μειονεκτήματα: "Boarding procedures are a disaster. The plane arrived early however there was not a gate available for 45-60 minutes. Removal of the bags for customs inspection also took over 45 minutes. We then missed our connecting flight Out luggage made the plane but we didn’t!"
Πλεονεκτήματα: "Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat."
Μειονεκτήματα: "Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment"
Πλεονεκτήματα: "Nothing special."
Μειονεκτήματα: "The seats are awful."
Πλεονεκτήματα: "Food was pretty good."
Μειονεκτήματα: "Phone chargers did not function"
Μειονεκτήματα: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Μειονεκτήματα: "Too many people and little space to move"
Πλεονεκτήματα: "Left on time fast out"
Μειονεκτήματα: "Dos not Get any food"
Μειονεκτήματα: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No seat choice."
Πλεονεκτήματα: "Arriving at my destination, safe, sound and on-time."
Μειονεκτήματα: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Πλεονεκτήματα: "The movie/tv selection was extensive"
Μειονεκτήματα: "I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic."
Πλεονεκτήματα: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Μειονεκτήματα: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."
Πλεονεκτήματα: "Boarding, on time"
Μειονεκτήματα: "Not much room in seats. Especially if sest in front gets reclined."
Πλεονεκτήματα: "Great deals and nice crew! Patient and helpful."
Πλεονεκτήματα: "Boarding process was smooth."
Μειονεκτήματα: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."
Μειονεκτήματα: "Maybe include vegan options for food?"
Μειονεκτήματα: "Had to take a flight to New York 2 days later, then drive back home"
Μειονεκτήματα: "No legroom, plane too warm, movies were unedited, but most of all we missed our connection and there wasn't even an apology, or any compensation. We missed the main event of our trip and were very disappointed. There was only 45 minutes scheduled between the two flights--in which you had to traverse the huge Madrid airport (train), and go through customs and security again. We were 5 minutes late to the gate--after being told in Miami they would hold the plane for us."
Μειονεκτήματα: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Πλεονεκτήματα: "That I arrived"
Μειονεκτήματα: "Iberia flight was delayed by 45 minutes causing me to miss my connection from London to Dublin."
Πλεονεκτήματα: "Friendly staff and decent entertainment options."
Μειονεκτήματα: "Uncomfortable seats and not enough leg room."
Πλεονεκτήματα: "Too long to check in not enough counter open , I was at the airport at 0500 for 0745 flight almost missed my flight when you don’t have the choice to do it online. Nothing is offered on the flight not even water spacialy after running around to find the gate, not on time made international connections difficult"
Πλεονεκτήματα: "Loved the service and the plane"
Μειονεκτήματα: "seats are uncomfortable."
Πλεονεκτήματα: "Comfort and crew were good,"
Μειονεκτήματα: "Delay in takeoff due to equipment repair"
Πλεονεκτήματα: "I loved the Madrid airport!! Iberia out of Madrid is lovely."
Πλεονεκτήματα: "Smoothest flight ever"
Μειονεκτήματα: "No beverage of any sort offered"
Μειονεκτήματα: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."
Πλεονεκτήματα: "Good selection of entertainment and crew was very nice."
Μειονεκτήματα: "We had to sit on the plane for almost an hour because our gate wasn't ready."
Πλεονεκτήματα: "Wide bodied aircraft"
Μειονεκτήματα: "No free drinks or snacks"
Μειονεκτήματα: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"
Πλεονεκτήματα: "Fast and clean. Smooth ride."
Πλεονεκτήματα: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Μειονεκτήματα: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Πλεονεκτήματα: "movie and tv show selection was great. Helped bide the time"
Μειονεκτήματα: "A little cramped for my legs."
Πλεονεκτήματα: "Great space between seats, and very nice staff"
Μειονεκτήματα: "No free snacks or drinks"
Μειονεκτήματα: "The flight from Madrid to tel aviv was very crowded, no place to hand bag, the seat wasn't comfortable like in a low cost flight. The was no TV, not even music. To bad"
Πλεονεκτήματα: "I liked the cabin crew, Iberia has the most beautiful bears on board! So handsome guys on beard!!!!!!!"
Πλεονεκτήματα: "Fine for what you paid for"
Πλεονεκτήματα: "Comfortable and smooth landing of the Captain."
Μειονεκτήματα: "Service training for the Crews for being more polite and for having smiling face..., please!!! Everyone was angry for hardworking????"
Πλεονεκτήματα: "More legroom than other airlines, timely and in flight entertainment."
Πλεονεκτήματα: "Friendly crew short plane trip."
Πλεονεκτήματα: "Too long ago!"
Πλεονεκτήματα: "The airplane"
Μειονεκτήματα: "Flying on time"
Πλεονεκτήματα: "Check-in for bags was fast and the staff was very friendly."
Μειονεκτήματα: "The boarding gate was very far, and I had to walk all the way."
Πλεονεκτήματα: "Great airline"
Μειονεκτήματα: "More choice of food"
Πλεονεκτήματα: "Trip was short."
Μειονεκτήματα: "It is an airline that deceives you"
Πλεονεκτήματα: "Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018"
Πλεονεκτήματα: "Landed ahead of schedule. Left on time"
Μειονεκτήματα: "There was nothing I didn't like"
Πλεονεκτήματα: "Cheap prices"
Μειονεκτήματα: "Air Europa is is budget airline, and things you expect to not always work. I could not check online, because the web site did not work. When checking in at the airport, I paid extra for exit and bulkhead row seats for my family, after which the agent told me that the seas were in different parts of the airplane. The agent was not willing to refund the money I paid and give us ordinary seats. Apparently, with Air Europa, money goes only one way. Still, cheap, so may be attractive."
Μειονεκτήματα: "I have to cancel my flight and the meeting I had in Madrid to the 2 hours delay."
Πλεονεκτήματα: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Μειονεκτήματα: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
Μειονεκτήματα: "A low cost company trying to compete with bigger company and prices too high for what you got."
Πλεονεκτήματα: "The crew, the food the entertainment"
Πλεονεκτήματα: "Flight was on time and without incident,"
Μειονεκτήματα: "There is nothing I did not like."
Πλεονεκτήματα: "Low Fare"
Μειονεκτήματα: "No IFE in Coach"
Πλεονεκτήματα: "Modern airplane with proper space between seats"
Μειονεκτήματα: "Too many babies that were crying all flight"
Πλεονεκτήματα: "Great flight on business class"
Πλεονεκτήματα: "I like that they sold yogurt in squeeze packets for my toddler. However, I was disappointed that it wasn't available on both of our flights."
Μειονεκτήματα: "The boarding process in Europe isn't the same as in the United States. Handicap and small children are usually boarded first and routes are called in groups. In Europe all the passengers make a line and wait to board a plane. We stood in line for an hour! I only stood in lime because we have a toddler, stroller, Diaper bag, carry on, etc. Air Europa only requested that small children board the plane first on one of our flights. We flew on 3 fpr their planes this vacation."
Πλεονεκτήματα: "Crew was very pleasant and helpful"
Μειονεκτήματα: "No outlet to charge a phone"
Πλεονεκτήματα: "Everything was perfectly reliable."
Πλεονεκτήματα: "Wide body aircraft."
Πλεονεκτήματα: "It was good they had pillows. It was fast, the boarding"
Μειονεκτήματα: "TV was awful because movies were old and besides, we had to pay for wi fi services. there was no space."
Πλεονεκτήματα: "Smooth flight and courteous attendants."
Μειονεκτήματα: "They told me 30 euros to check bag and then charged me 60, not fair."
Μειονεκτήματα: "Bad services, and the staff too"
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Crew skipped us for dinner but when we pointed it out they came back. But they skipped us again for water/drinks."
Μειονεκτήματα: "the transfer took 30 minutes - why land in the most distant place in the airport to transfer to next flight. get your logistics together."
Πλεονεκτήματα: "The plane was a newer 787 Dreamliner. The interior was clean, the flight crew friendly and professional. The meals were a notch above average for airplane food. That means a lot when it is a nine and one half hour flight. A free glass of wine served with the meal was a nice bonus. Boarding and disembarking was as it is with all airlines, but the staff were very helpful. Each seat had it's own entertainment screen with games, music, movies and TV shows in many languages."
Μειονεκτήματα: "I have no complaints. I would definitely fly Air Europa again if it is the 787, and a long flight."
Μειονεκτήματα: "People were boarded by standing in a line instead of zones. We stood in line for a good 30 minutes. Also, while standing in line, a gate representative decided to take the back half of the line and move them to the priority line to "expedite the boarding process". As one of the last people in the original line seeing everyone behind me board before me, I was annoyed. This was poor form."
Πλεονεκτήματα: "The flight was very affordable and AE offered direct flights both ways (from Miami/Madrid & Madrid/NY)"
Μειονεκτήματα: "The food wasn't great. And the flight attendance could've been more outgoing and friendly."
Πλεονεκτήματα: "The entertainment on board was very good and the flight leaves on time."
Μειονεκτήματα: "The boarding process was a mess. The counter and the inflight personal was very unhelpful, even rought. I didn't like AirEuropa experience"
Πλεονεκτήματα: "Alitalia is fine."
Πλεονεκτήματα: "They leave me in Santo Domingo with no reason and no phone to call and solve the problem. That cause problems with my job. They don't have customer service to help people in this case."
Μειονεκτήματα: "My flight was changed twice after I purchased it and it was delay over two hours. When it finally was time to"board" we found ourselves getting into a packed bus where we needed to stand to get to the actual plain. They never anouced it as such, elder people that night were struggling without previous notice. Very unprofessional and insensitive airline. Never again."
Πλεονεκτήματα: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Μειονεκτήματα: "no service was given not even drinks"
Μειονεκτήματα: "They closed the boarding doors early and I ran thru the entire airport to get there and they wouldn't let me on because my flight was delayed. THE WORST"
Μειονεκτήματα: "The long delay."
Μειονεκτήματα: "The flight was delayed 2 hours"
Πλεονεκτήματα: "Service was superb, meals excellent, new plane comfortable ... Highly recommend ..."
Μειονεκτήματα: "The time allotted at the MAD airport for connection was tight ... a LONG way to walk with a carry on bag and through lines of people. Need to make flyers over 65 aware of that ...."
Μειονεκτήματα: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"
Πλεονεκτήματα: "The flight was easy and comfortable. The plane had an in flight meal and in flight entertainment for free."
Μειονεκτήματα: "The seats didn't have their own screen."
Πλεονεκτήματα: "Very friendly crew."
Μειονεκτήματα: "Getting off the plane on the tarmac"
Πλεονεκτήματα: "We made it safe."
Μειονεκτήματα: "I got "upgraded" to first class. Where the spacing between seats was smaller than USA economy seating. After jamming my knees in I was told being upgraded didn't entitle me to free food or drinks. Yup wanted to charge for a bag of peanuts. Adding insult to injury takes about an hour to get your bag when you finally get off."
Πλεονεκτήματα: "The food and the attention inside of the airplane."
Μειονεκτήματα: "The Boarding was horrible. I arrive at Madrid on Gate D-48 and I have to walk 30 minutes in order to in order to arrive to gate A-2. Once I arrive there, for my surprise the authority installed a temporary check point on such gate that I have to be inspected with my wife by the port authority. This was something that we don't expected and it was not well organized."