Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "The Turkish Airline crew are treat you as guests not as customers."
Πλεονεκτήματα: "Plenty of films."
Μειονεκτήματα: "Cabin was too hot."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Good service once on the plain,on the way back they were feeding us with pasta,no meat-horrible.. How ever poor communication before the flight with my service dog."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Hello the service was excellent"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "friendly staff"
Μειονεκτήματα: "Asian vegeterian meal was bland , I had a big piece of brocolli in my meal as oppose to curry , did get bread in my meal . Entertainment options were not alot esp new movies ."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Ataturk airport, meals"
Μειονεκτήματα: "Turkish airlines staff are rude"
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Μειονεκτήματα: "Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us"
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "The crew was very nice. The entertainment quite rich."
Μειονεκτήματα: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."
Πλεονεκτήματα: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."
Μειονεκτήματα: "Delayed yet again"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Μειονεκτήματα: "Yes, everything was really good"
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "The veg food is quiet bland"
Μειονεκτήματα: "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."
Μειονεκτήματα: "flight canceled , i flew diff, airlines"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "I have to fly twice a year and I choose only Turkish airline! Best service, crew, comfort and food!"
Μειονεκτήματα: "Food, service, comfort"
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Μειονεκτήματα: "Very good"
Μειονεκτήματα: "Flight delay"
Πλεονεκτήματα: "Good flight"
Μειονεκτήματα: "Better flight scheduling."
Πλεονεκτήματα: "Crew was really nice"
Μειονεκτήματα: "Since my first flight was delay I lost deje second one."
Μειονεκτήματα: "The flight scheduled was 1 hour 30 minutes late"
Πλεονεκτήματα: "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Μειονεκτήματα: "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Πλεονεκτήματα: "They didn’t want to help"
Μειονεκτήματα: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "The crew was some of the best I’ve ever had."
Μειονεκτήματα: "Plane left 4 mins early knowing that passengers were on a delayed flight."
Πλεονεκτήματα: "Did a good job despite the weather during the flight"
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "The crew was fantastic. The seats were very comfortable and the entertainment screen functioned perfectly with a great selection of things to watch."
Μειονεκτήματα: "The boarding process seems slightly longer for delta than other airlines. I figure you’re aware of this and are working on streamlining this. Further while the safety animation yo have made is cute is a little confusing at times."
Πλεονεκτήματα: "Crew was excellent."
Μειονεκτήματα: "Snack can be little better."
Μειονεκτήματα: "Seating was cramped in economy, but you get what you pay for!"
Πλεονεκτήματα: "Crew and generous pours of wine"
Μειονεκτήματα: "The food was at best edible"
Πλεονεκτήματα: "Boarding process was smooth."
Μειονεκτήματα: "In flight service was disappointing."
Πλεονεκτήματα: "Good service this morning"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Nice plane and super nice crew."
Μειονεκτήματα: "I checked bag at the gate voluntarily in advance and was able to board zone 1. However, when I got to my destination, I found that a large iten had been removed and was missing. The staff would not help locate or recover it."
Πλεονεκτήματα: "The crew was nice and did the best they could"
Μειονεκτήματα: "The flight was late, extremely turbulent, and was spent mostly under 10k feet, so wifi was available for only a very short time"
Πλεονεκτήματα: "Crews were great."
Μειονεκτήματα: "Flight delays coming and going. Happens a lot with Delta."
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "gate agents were friendly and efficient boarding. FA were fine and quickly served beverages and reurned two more times offering snacks and more drinks. comfort class seats were comfortable. all in all perfectly fine"
Μειονεκτήματα: "i was not able to use my RU cert even after applying it over one month before and having diamond status.... makes me think why bother with status"
Μειονεκτήματα: "Both Virgin plans needed a deep cleaning."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"
Πλεονεκτήματα: "Flight attendants were really kind"
Μειονεκτήματα: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Πλεονεκτήματα: "Everything was delightful on Delta’s side. Very comfortable. Great service."
Μειονεκτήματα: "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
Πλεονεκτήματα: "My original flight from MSP to Grand Forks had the nicest pilot that went above and beyond his duties on and off aircraft."
Μειονεκτήματα: "Switched planes 3 times, Gates 4 times and little communication on what to expect now, and moving forward. Ended up delayed on jetway 90 minutes before returning to gate to be switched on and off planes for 4 hours Also Delta broke my suitcase in 4 spots I will be contacting delta about this horrible experience!!!"
Πλεονεκτήματα: "Not applicable"
Μειονεκτήματα: "The flight was delayed twelve hours and was not given any compensation even though i had to stay the night at the airport with no blanket or pillow and no freebies of any sort. The gates kept changing. I got up to move to the correct gate at least four times during the night. The next mornings flight was behind schedule as well. I want compensation for my poor delta experience."
Πλεονεκτήματα: "Nice flight attendant. The woman who checked in my dog and my bag was really nice too. On time, efficient, and clean."
Πλεονεκτήματα: "Flight schedule and the various flight options with regardss to the number of departure and return flights."
Μειονεκτήματα: "Delta flight crew complacency and the lack of on board options. I flew first class and the food options were very limited. The crew also seem to have the attitude as though the passengers should be automatically understanding and satisfied. This was mostly on the return flight, an all male crew."
Μειονεκτήματα: "Paid first class. Got served after people in coach."
Πλεονεκτήματα: "The staff was incredible the plane was great. right on time"
Πλεονεκτήματα: "The air staff were very nice and attentive. Menu choices were varied and reasonably priced."
Μειονεκτήματα: "The microphones didn't work well and hearing the staff was difficult. I saw several load before their zone was called with nothing said to them. When I paid to upgrade zones that is very annoying. Please quit shrinking the passenger seat size."
Μειονεκτήματα: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Μειονεκτήματα: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Πλεονεκτήματα: "great service and a quick flight"
Πλεονεκτήματα: "Staff were great.. landed smoothly"
Πλεονεκτήματα: "Flight attendant had nice attitude."
Μειονεκτήματα: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Μειονεκτήματα: "The flight crew and staff were all great!"
Μειονεκτήματα: "The delay on the runway"
Πλεονεκτήματα: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."
Πλεονεκτήματα: "The food has REALLY improved!! GREAT CREW!"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Can’t think of anything"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Μειονεκτήματα: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Μειονεκτήματα: "tough to sit on a plane for 9.5 hours"
Πλεονεκτήματα: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Μειονεκτήματα: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Μειονεκτήματα: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Crew was awesome"
Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."
Μειονεκτήματα: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Good multi media access and content"
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "captain was great."
Πλεονεκτήματα: "We really liked the KLM people, from the check in crew to the flight attendants."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Πλεονεκτήματα: "Cops is always a good reason to flight"
Μειονεκτήματα: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Μειονεκτήματα: "Crew on the ground was very rude"
Πλεονεκτήματα: "Incredible staff. Super polite"
Μειονεκτήματα: "Entertainment worked sporadically"
Πλεονεκτήματα: "Great crews, excellent customer service"
Μειονεκτήματα: "The craft is a bit old. Harsh landing."
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "Friendly attendants, entertainment variety"
Μειονεκτήματα: "Comfort, food could have been better."
Μειονεκτήματα: "More water provided during the flight. Also, the second meal was not very good."
Μειονεκτήματα: "boarding wasn't good."
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "Intranet wifi meant I could watch entertainment on my iPad"
Μειονεκτήματα: "Seats are very uncomfortable"
Πλεονεκτήματα: "The crew was very careful"
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Μειονεκτήματα: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Πλεονεκτήματα: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Μειονεκτήματα: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Their evacution video is interesting"
Μειονεκτήματα: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Πλεονεκτήματα: "Food was good. Crew nice and professional."
Μειονεκτήματα: "Landing was not so smooth."
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Μειονεκτήματα: "Waited a while before take off."
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Πλεονεκτήματα: "Crew was welcoming"
Μειονεκτήματα: "Space between the seats was too small."
Πλεονεκτήματα: "The hostesses were very kind and nice"
Μειονεκτήματα: "My baggage was broken"
Μειονεκτήματα: "the food is terrible."
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "the food"
Μειονεκτήματα: "no room for legs"
Πλεονεκτήματα: "No issues, quick trip, friendly staff, comfortable ride..."
Μειονεκτήματα: "Clean. Courtesy of staff on plane."
Πλεονεκτήματα: "That it was a night flight"
Μειονεκτήματα: "No airconditioning, no food choice, no space."
Πλεονεκτήματα: "All crew I interacted with was great, friendly, and helpful."
Μειονεκτήματα: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Πλεονεκτήματα: "Airplane staff were good"
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Πλεονεκτήματα: "Efficient check-in."
Μειονεκτήματα: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Μειονεκτήματα: "Meal choice missing kosher non-gluten combination."
Πλεονεκτήματα: "Free drinks and snack!"
Πλεονεκτήματα: "All female crew in the cockpit - awesome."
Μειονεκτήματα: "Non reclining seats"
Μειονεκτήματα: "Major turbulence made the flight miserable"
Μειονεκτήματα: "Flight status"
Πλεονεκτήματα: "This was the best plane I’ve ever been on. 737-800"
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "Premium seating made a huge difference. Even though I am petite, I had a laptop, tablet and work that had to go under the seat in front of me, and I still had plenty of legroom."
Μειονεκτήματα: "The seatback offered free streaming of AA entertainment on my tablet, but when I opened the browser and selected entertainment, the only option was to pay $9.95, so I just watched downloaded Netflix episodes. Plus the movies offered on AA streaming didn't look especially good."
Μειονεκτήματα: "Honestly? Not much could have been worse. Long delays, rude employees, lost bag with no help at all a day later. Say on tarmac for 2 hours with no AC. A piece of the plane fell off onto me the flight attendant did zero I’ve also had some shining star experiences but this flight wasn’t one of them."
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Another American Airlines delay"
Μειονεκτήματα: "Gate person could have been more accommodating given I was not supplied a boarding pass. Had to get seat assigned at gate and she was irritated that I did not have a boarding pass. On plane stewardess was indifferent to issues with chairv and my attempt to change seat."
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "Nice gate agent was holding the plane for some of us who were running from International connections"
Μειονεκτήματα: "Wish the plane was a little cooler while passengers were boarding"
Πλεονεκτήματα: "Quick flight with no delays"
Μειονεκτήματα: "Cramped seating."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "We had a 3 hour delay because of a “minor mechanical issue” that was fixed relatively quickly but took over 2 hours to get “paperwork approved”. We were stuck on the plane the entire time."
Μειονεκτήματα: "The flight attendants were the best"
Πλεονεκτήματα: "Good flight good crew"
Μειονεκτήματα: "Hated the connection from terminal 5 to terminal 3 we should not have to go through the departure lounge this added 10 mins or more into a very tight connection."
Μειονεκτήματα: "Horrible food"
Πλεονεκτήματα: "I like the fact that I made it to Raleigh on time to make my connection"
Μειονεκτήματα: "the fee should be more clearly explained for example many times you offer flights that have two connections or more to get a seat assignment on each connection you are required to pay unless you want to wait until the last minute also with this ticket you have to board last on the plane when you board last on the plane chances are there will be no place for your carry-on bags so I don't understand why this type of fair you promote because it's useless"
Πλεονεκτήματα: "They were rude and disrespectful."
Μειονεκτήματα: "They were rude and disrespectful."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "5 delays with the flight. Had to Switch to a flight leaving from SFO and pay $60 for an Uber to get to SFO"
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "Finnair uses the American Airlines flight for this destination. Non-stop flight Raleigh to Heathrow (round trip).. Fantastic, on time and comfortable aircraft."
Μειονεκτήματα: "It would have been easier to book our seat assignments if Fdfinnair had directed us to contact American Airlines directly to get seat assignments. Could not pre-select through Finnair. If you did not want the meat meal the vegetarian meals on both flights included mushrooms...not into fungi."
Πλεονεκτήματα: "No complaints at all. Comfortable and on time."
Πλεονεκτήματα: "Flight was delayed slightly, but pilot made up most of the time in the air. Everyone was polite and flight was totally uneventful."
Μειονεκτήματα: "Seat headrest was weird. Made flight slightly uncomfortable."
Πλεονεκτήματα: "Everyone was nice"
Μειονεκτήματα: "No gluten free snacks. Flight was late"
Πλεονεκτήματα: "Good flight. Fairly comfortable flight. Attendants Were friendly and helpful."
Μειονεκτήματα: "The movie was mediocre. Biscuit cookie was tasteless. Would prefer peanuts or pretzels."
Πλεονεκτήματα: "The smooth boarding process and the enterainment."
Μειονεκτήματα: "The limited food option. In general, there's not much vegetables. The food is either a pasta dish (quite heavy) or a meat dish with potatoes or rice."
Πλεονεκτήματα: "Decent amount of bathrooms"
Μειονεκτήματα: "I was shocked that we weren't provided better and more food for an expensive and lengthy flight. Also there were no head rest tv's. They plane seemed very old"
Μειονεκτήματα: "seats should be priced based on passengers' weight."
Μειονεκτήματα: "The food was horrendous. I am pretty sure the folks at AA responsible for selecting, preparing, and delivering to the passengers do not eat this food. I am a million mile flyer with AA, I had the same status on NW, and high mileage on Lufthansa, and other international carriers. At the height of my career I was a 100% road warrior flying internationally weekly The food on this flight was the worst I have ever been presented with."
Πλεονεκτήματα: "Cheap seat had leg room"
Πλεονεκτήματα: "I liked that the internet connection was free because I am a T-Mobile customer."
Μειονεκτήματα: "Boarding the plane was a bit clumsy. I felt like everyone was tripping over each other since the front of the plane was boarding first."
Πλεονεκτήματα: "Customer services was good."
Μειονεκτήματα: "Seat was too small,food was disappointed."
Πλεονεκτήματα: "Flight was on time and service was good"
Πλεονεκτήματα: "Great flight with a super crew!"
Μειονεκτήματα: "Someone had been sick on the plane. They cleaned it up but it still had a pretty decent residual odor to bear in an hour plus long flight."
Μειονεκτήματα: "They squeezed me into a new plane after saying there was absolutely no way for me to get home... hmm."
Πλεονεκτήματα: "Crew, food and entertainment."
Μειονεκτήματα: "Seats are toght. Just an inch more would have made a long flight much better."
Μειονεκτήματα: "AA was slow to act or communicate and was half hearted in their attempt to make up for the cancelled flight"
Πλεονεκτήματα: "No delays, speedy boarding and off boarding."
Μειονεκτήματα: "Nothing..it was great."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Boarding is typical disorderly. Seating us getting smaller."
Μειονεκτήματα: "Company blamed weather for flight cancelation and did not pay hotel and meals. Onboarding crew were very rude and not helpful, Food provided in the flight is very bad."
Πλεονεκτήματα: "Great customer service and attention"
Μειονεκτήματα: "No inflight entertainment"
Πλεονεκτήματα: "The crew were friendly"
Μειονεκτήματα: "Bad seating system you can have a front of plane seat, but be boarded last. That creates personal items from being able to be placed near your seat and forced to put in bins at back of plane. That means waiting for entire plane to unboard before getting personal items"
Πλεονεκτήματα: "That I made it alive."
Μειονεκτήματα: "I lost my keys and not one single person has contacted me about my lost set of keys, even when I left my contact info with them."
Μειονεκτήματα: "Flight delay, awful boarding, had to switch planes, no entertainment, no free wifi"