Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "Muslim food"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Μειονεκτήματα: "Not being to help on the ground in Copenhagen with delta issues"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Μειονεκτήματα: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Πλεονεκτήματα: "Great plane and staff"
Μειονεκτήματα: "Staff rude and short"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Πλεονεκτήματα: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Πλεονεκτήματα: "The flight was great."
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Μειονεκτήματα: "Two hours delay in the start."
Πλεονεκτήματα: "Comfort economy well worth the extra."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Food and drink service"
Μειονεκτήματα: "Boarding pass facility"
Πλεονεκτήματα: "Enough space good wine and on time"
Πλεονεκτήματα: "captain was great."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not loose my luggage:)"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Μειονεκτήματα: "Short and sweet"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Πλεονεκτήματα: "Nice and attentive crew."
Μειονεκτήματα: "Seats not comfortable in premier economy."
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "The seat was very comfortable."
Μειονεκτήματα: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Μειονεκτήματα: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Μειονεκτήματα: "More options for gluten free food. Always get the same dish"
Πλεονεκτήματα: "Crew was solicitous."
Μειονεκτήματα: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Πλεονεκτήματα: "Staff were friendly and seats in business were super comfortable."
Μειονεκτήματα: "Plane is old and entertainment facilities are no longer appropriate"
Πλεονεκτήματα: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Πλεονεκτήματα: "Entire trip was easy and comfortable."
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Πλεονεκτήματα: "The new movies selection, food was very good, staff more friendly than previous flights"
Μειονεκτήματα: "Boarding always a problem on MEA we have to wait too long in the queue"
Μειονεκτήματα: "Lost my luggage."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Seats! They were too small!"
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Πλεονεκτήματα: "Crew was very nice. Food was good and tasty."
Μειονεκτήματα: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Πλεονεκτήματα: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Μειονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind."
Πλεονεκτήματα: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Μειονεκτήματα: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Μειονεκτήματα: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Πλεονεκτήματα: "The airplane have great entertainment system. The cabin crew are very nice."
Πλεονεκτήματα: "The space and the people"
Πλεονεκτήματα: "The food, entertainment, and service. Waited for me after almost missing my flight."
Πλεονεκτήματα: "The cheese and the bread"
Μειονεκτήματα: "The unprofessional staff during boarding and food serving"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "Cabin crew very friendly and caring."
Μειονεκτήματα: "Airport services and lounge are OK."
Πλεονεκτήματα: "Good service at gate and on board"
Πλεονεκτήματα: "Crew was welcoming"
Μειονεκτήματα: "Space between the seats was too small."
Μειονεκτήματα: "They lost my luggage"
Μειονεκτήματα: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Πλεονεκτήματα: "Lovely crew, clean toilets"
Μειονεκτήματα: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Πλεονεκτήματα: "Flight arrived safely."
Μειονεκτήματα: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Πλεονεκτήματα: "Panamá airport is a disaster, unorganized and dirty"
Μειονεκτήματα: "Panamá airport"