Πλεονεκτήματα: "Entertainment was great, excellent movie selections, and games."
Πλεονεκτήματα: "Great attentive crew."
Μειονεκτήματα: "Boarding has no groups, seats are small"
Πλεονεκτήματα: "Customer service"
Μειονεκτήματα: "Snacks"
Μειονεκτήματα: "Great customer service"
Πλεονεκτήματα: "Lost the luggage"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Πλεονεκτήματα: "Crew was very courteous and helpful"
Μειονεκτήματα: "More leg room"
Πλεονεκτήματα: "Seats were comfortable and the crew was great"
Πλεονεκτήματα: "Crews was very good and helpful."
Μειονεκτήματα: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."
Πλεονεκτήματα: "The crew was great! The entertainment was pretty good too."
Μειονεκτήματα: "The cabin was WAY too warm."
Πλεονεκτήματα: "check in & boarding were ok"
Μειονεκτήματα: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Πλεονεκτήματα: "On time and a lot more roomy then the flight from New York to Zürich"
Μειονεκτήματα: "There were no TV screens to play games or watch shows"
Πλεονεκτήματα: "Proper business service all the way."
Μειονεκτήματα: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Πλεονεκτήματα: "Friendly crew. Food was good. Good take off and landing."
Μειονεκτήματα: "Seats. They were extremely too small and tight. Made very hard to move or try to sleep during the long flight. I think they definitely need to be wider. Hard to sit side by side with others. Had to keep my arms in front of me or I would be pushing the other person. I know all airlines are pretty much the same...but it shouldn’t be."
Μειονεκτήματα: "I arrived on Thursday, today is saturday and I am still without my luggage."
Μειονεκτήματα: "I felt like a sardine."
Μειονεκτήματα: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."
Μειονεκτήματα: "They left my bag in Switzerland"
Πλεονεκτήματα: "Friendly service and food"
Μειονεκτήματα: "Older plane with no entertainment"
Πλεονεκτήματα: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Μειονεκτήματα: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."
Πλεονεκτήματα: "food!"
Μειονεκτήματα: "space at my feet!"
Πλεονεκτήματα: "It was a great flight. Even the food wad good, especially the snacks!"
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Πλεονεκτήματα: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Μειονεκτήματα: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Πλεονεκτήματα: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."
Μειονεκτήματα: "Seats too small/legroom."
Πλεονεκτήματα: "The staff was excellent and friendly"
Μειονεκτήματα: "I didn't enjoy the food"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Selection of movies was good."
Μειονεκτήματα: "The mushroom pasta they served was absolutely terrible."
Πλεονεκτήματα: "Thank you for the sandwich!"
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "GREAT SERVICE, GREAT PEOPLE!"
Πλεονεκτήματα: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Μειονεκτήματα: "I would have loved a video"
Πλεονεκτήματα: "Everything."
Μειονεκτήματα: "No control of air. It got a little cold."
Μειονεκτήματα: "Small spaces between seats"
Πλεονεκτήματα: "Croissants and chocolate on an early morning flight"
Πλεονεκτήματα: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Μειονεκτήματα: "Everything was good."
Μειονεκτήματα: "Could use some more seating space"
Πλεονεκτήματα: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Πλεονεκτήματα: "Flight was not full and I was able to have several seats to spread out"
Πλεονεκτήματα: "Food was good. Service was attentive."
Μειονεκτήματα: "The seats reclined a little too far, or the screens didn't tilt enough. End result being when the passenger in front reclines, it's hard to view the screen at a comfortable angle. This wasn't a huge problem for me, but a taller passenger would be rendered unable to watch anything on the in-seat entertaniment system if the person in front of them was reclined."
Μειονεκτήματα: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."
Πλεονεκτήματα: "Loved the cute attendant we had on flight :)"
Μειονεκτήματα: "Old TV screen and remote"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "efficient boarding ang pre- boarding"
Μειονεκτήματα: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"
Πλεονεκτήματα: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Μειονεκτήματα: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Πλεονεκτήματα: "Food, service, beverages, film selection."
Μειονεκτήματα: "N/a"
Πλεονεκτήματα: "Swiss airlines was amazing"
Μειονεκτήματα: "They were very nice attentive"
Πλεονεκτήματα: "Everything is excellent"
Πλεονεκτήματα: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."
Πλεονεκτήματα: "Comfortable seating, pleasant food and entertainment."
Μειονεκτήματα: "Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation."
Πλεονεκτήματα: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Μειονεκτήματα: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."
Πλεονεκτήματα: "Boarding and crew great!"
Μειονεκτήματα: "Seats extremely narrow"
Πλεονεκτήματα: "The crew looked after us well"
Μειονεκτήματα: "It was all good"
Πλεονεκτήματα: "Crew was generally nice and caring."
Μειονεκτήματα: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."
Μειονεκτήματα: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Πλεονεκτήματα: "The food was good. The lane was comfortable"
Μειονεκτήματα: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."
Πλεονεκτήματα: "Not crowded. Crew was good."
Μειονεκτήματα: "Not taking a bus to board the plane."
Μειονεκτήματα: "There is no entertainment, not really required on a short flight but nice when offered."
Μειονεκτήματα: "They have to uptade the airplanes"
Μειονεκτήματα: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"
Μειονεκτήματα: "Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous"
Μειονεκτήματα: "My bag was damaged in transit"
Πλεονεκτήματα: "Comfort, service food and entertainment. What more can you ask for."
Μειονεκτήματα: "Nothing. ]"
Πλεονεκτήματα: "Nobody are better hosts than the British. Great service, lovely people."
Πλεονεκτήματα: "They didn't serve any refreshments or even water"
Πλεονεκτήματα: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Μειονεκτήματα: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."
Πλεονεκτήματα: "Crew was amazing and we got fed so often. The movie choices were good."
Μειονεκτήματα: "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"
Πλεονεκτήματα: "Amenities"
Μειονεκτήματα: "Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight."
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Uncomfortable to sit for eight hours"
Πλεονεκτήματα: "The crew were friendly."
Μειονεκτήματα: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."
Πλεονεκτήματα: "The crew was pleasant and attentive"
Μειονεκτήματα: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."
Πλεονεκτήματα: "Fast boarding and nice staff. Food selection was ok"
Μειονεκτήματα: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"
Μειονεκτήματα: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"
Μειονεκτήματα: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."
Πλεονεκτήματα: "Excellent entertainment options, out stewardess was fantastic."
Μειονεκτήματα: "Cramped seats."
Πλεονεκτήματα: "The crew was the best part of my experience, super nice and accomodating"
Μειονεκτήματα: "the wifi had subpar performance"
Πλεονεκτήματα: "Seat is very comfortable"
Πλεονεκτήματα: "Met expectations."
Μειονεκτήματα: "Things out of your control - time !!"
Πλεονεκτήματα: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Πλεονεκτήματα: "Helpful flight attendants"
Μειονεκτήματα: "Delay at the airport due to system down where agents had to check in everyone manually"
Πλεονεκτήματα: "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Μειονεκτήματα: "The narrow space between each rows for passengers to move from their seats."
Πλεονεκτήματα: "The flight was on time."
Μειονεκτήματα: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Leg space was cramped. Parking was very far.food"
Πλεονεκτήματα: "Just the food and boarding was fine."
Μειονεκτήματα: "Everything else was bad. I think crew were a little rude!"
Μειονεκτήματα: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"
Πλεονεκτήματα: "1st class, what's not to like?"
Μειονεκτήματα: "Seats need more padding"
Πλεονεκτήματα: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Μειονεκτήματα: "Sound didn't work on some of the entertainment choices"
Πλεονεκτήματα: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"
Πλεονεκτήματα: "Flight attendants were nice."
Μειονεκτήματα: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"
Πλεονεκτήματα: "Very professional crew throughout."
Πλεονεκτήματα: "Food was very good crew were pleasant and helpful"
Μειονεκτήματα: "Seats are very hard"
Μειονεκτήματα: "cabin was nice but cold"
Πλεονεκτήματα: "Non stop"
Μειονεκτήματα: "Food was not good, they served snacks and did not serve drinks with snacks. Seats were tight"
Μειονεκτήματα: "Why are there no plug-ins?! That was very disappointing..."
Πλεονεκτήματα: "It was a great experince we enjoy the flight other than the delay on the luggage"
Μειονεκτήματα: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Very nice and friendly crew"
Μειονεκτήματα: "Keep going same detection"
Μειονεκτήματα: "The airport is not proper for travels , you need at least 2 hours to finish from the long lines and finding your way to the right location before the immigration and run to the gate if you are in good shape minimum from 10 to 15 minutes"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "Nice and smooth journey"
Πλεονεκτήματα: "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."
Πλεονεκτήματα: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Μειονεκτήματα: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Every thing was excellent"
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "New plane"
Μειονεκτήματα: "Food and crew language proficiency."
Πλεονεκτήματα: "I have travelled internationally many times and this was my worst flight to date."
Μειονεκτήματα: "They broke my $1000 vintage musical instrument. Check-in counter lady assured me that it would be well taken care of, but they totally broke it. I went to airport to file property irregularity report and their staff denied to file it and said that it was my mistake. I am not going to fly Turkish airlines anymore. Even the food was bad."
Μειονεκτήματα: "No space"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "This was a normal flight. Nothing out of the norm. good food, and good entertainment selection."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Everyone did a great job handling the new ban of all large electronics. This new rule imposed by the US is completely ridiculous and rather illogical; however, Turkish Airlines did a great job of making it as minimally burdensome as possible."
Μειονεκτήματα: "Splitting passengers up into male and female lines in order to be processed before boarding the flight seemed to create a lot of anxiety for passengers traveling with their significant others. I would advise figuring out a way to efficiently process groups without having to split them up by gender."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "service"
Μειονεκτήματα: "multimedia"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "The service and entertainment!"
Πλεονεκτήματα: "The entertainment choice ! Amazing !!"
Μειονεκτήματα: "They lost track of my suitcase. I just received it"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."
Πλεονεκτήματα: "A great example of excellent service. The entertainment system really couldn't be beat."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "The flight was good. The boarding was appalling."
Μειονεκτήματα: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
Μειονεκτήματα: "The flight attendants were fantastic!"
Πλεονεκτήματα: "I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great"
Μειονεκτήματα: "The food selections not so great. The sandwich was hard. Could use more options."
Μειονεκτήματα: "Nothing. Perfect flight."
Μειονεκτήματα: "Seats are too small"
Πλεονεκτήματα: "Good to have on board internet"
Μειονεκτήματα: "Quicker boarding of passengers."
Πλεονεκτήματα: "Clean first class seat."
Μειονεκτήματα: "My connecting flight, and the the flight not being delayed the night before."
Πλεονεκτήματα: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"
Πλεονεκτήματα: "Yes, the crew was helpful and patient. The food and drinks were good."
Μειονεκτήματα: "Clarity in the PA system could be better. Too much background noise."
Πλεονεκτήματα: "Awesome crew!"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Delta’s boarding process is based on how much you paid for ticket/loyalty. It would be better for everyone if seating was done in a way that window people were seated first, then aisle."
Πλεονεκτήματα: "Flight was short"
Μειονεκτήματα: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."
Μειονεκτήματα: "It was all good ✈️"
Πλεονεκτήματα: "Nice service"
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Μειονεκτήματα: "Super small plane."
Πλεονεκτήματα: "Movies were good, once in flight it was a smooth ride"
Μειονεκτήματα: "Communicate better during the delay"
Μειονεκτήματα: "The pork dinner meal option was burnt … al the way through."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "No in flight entertainment"
Πλεονεκτήματα: "Nothing spectacular."
Μειονεκτήματα: "The headrests won’t stay up. And it’s hot."
Πλεονεκτήματα: "No carry on fee, comfortable seat and pitch"
Μειονεκτήματα: "Displays for zone boarding status would be helpful"
Μειονεκτήματα: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"
Πλεονεκτήματα: "It was ok"
Μειονεκτήματα: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Πλεονεκτήματα: "We left an overcoat on the plane after the long flight and did not realize our area until we were in the baggage claim area. The Delta agent in Paris was most helpful. He went above and beyond to retrieve our coat. Good job Delta!"
Πλεονεκτήματα: "Entertainment was outstanding and the food was very good. The service was excellent."
Μειονεκτήματα: "Boarding takes too long"
Πλεονεκτήματα: "We eventually got there"
Μειονεκτήματα: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."
Μειονεκτήματα: "On my trip from Atlanta to Mexico City it was overbooked, they booked me on a different plane, which was 2 hrs delayed...which caused me to missed the flight from Mexico City to leon."
Μειονεκτήματα: "Plane was Boarded and we sat for over an hour waiting on fuel. Minimizing the wait time on the plane should be considered prior to boarding. The practice of getting us on the plane to make us wait shhould be stopped. It will creat a much more relaxed and smooth delay if we are allowed to be in the terminal."
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Speedy boarding and deplaning."
Μειονεκτήματα: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "insufficient overhead luggage space"
Πλεονεκτήματα: "Crew was nice, the snack was pretty good. Good air conditioning."
Μειονεκτήματα: "Didn’t turn off overhead light. It’s usually off most of the flight."
Μειονεκτήματα: "Gate attendant was extraordinarily rude"
Πλεονεκτήματα: "The gate agents were gruff, but helpful. Stewards were super friendly."
Μειονεκτήματα: "Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins."
Πλεονεκτήματα: "The crew was extremely nice and helpful."
Μειονεκτήματα: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Μειονεκτήματα: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Πλεονεκτήματα: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Μειονεκτήματα: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Πλεονεκτήματα: "Gate agents were very helpful and kind"
Μειονεκτήματα: "The flight was late. Not a lot of communication as to why."
Πλεονεκτήματα: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Μειονεκτήματα: "Even with "Comfort +" the seats are horrible."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "This was a first! The flight attendant (sorry I didn't catch his name) was very attentive and assisted us in first class as needed. He actually addressed us by our name and that made me feel like I was not just a passenger!"
Πλεονεκτήματα: "Turbulence didn't allow the beverage cart to serve passengers"
Πλεονεκτήματα: "Upgraded to business, plane are clean and roomy"
Πλεονεκτήματα: "Short flight time"
Μειονεκτήματα: "Delayed for 2 hours due flat tire. They should've checked tires before we boarded. Cabinets were almost full. I had a hard time to put my skateboard and backpack in a cabinet. Attendant didn't help out at all! It took over a minute to figure out to fit my stuff in there like Tetris. One passenger was upset that I took his bag out. It was frustrating when attendant didn't help to store my bag."
Πλεονεκτήματα: "absolutely nothing"
Μειονεκτήματα: "no food while waiting flight cancelled and no vendors open in the airport, stood in line for 4 hours only to be told no flights available, wasn't asked if they could feed me, put me up in a hotel, absolutely no compensation for me not being able to see my son graduate in the Air Force."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Μειονεκτήματα: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."
Πλεονεκτήματα: "Seat was comfortable. Looked new."
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Everything except the seats . Need to book business class"
Μειονεκτήματα: "The seats were too small"
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Μειονεκτήματα: "He option to split groups of travellers."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Πλεονεκτήματα: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Μειονεκτήματα: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"
Μειονεκτήματα: "Boarding was a mess"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Πλεονεκτήματα: "Fast boarding, friendly crew"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "operated by Lufthansa. Very efficient. Clean and comfortable"
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "Great costumer service, comfortable flight"
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Μειονεκτήματα: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "the woman who helped me at the boarding gate was great! Lounge was really nice!"
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "I am memebr mike and more account"
Μειονεκτήματα: "They inspired me to travel business class"
Μειονεκτήματα: "Flight delay for over an hour with United"