Μειονεκτήματα: "Earphones never connects at my seat either other seat it’s was little hard to watch movies"
Μειονεκτήματα: "Every thing is good"
Μειονεκτήματα: "Music was not the best!"
Μειονεκτήματα: "It was outstanding service !!!"
Μειονεκτήματα: "Friendly and wellmennerd team."
Πλεονεκτήματα: "Crew . Food . Service was great ."
Μειονεκτήματα: "Every things was good ."
Μειονεκτήματα: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Πλεονεκτήματα: "the crew was amazing"
Πλεονεκτήματα: "Quality aircrafts and entertainment."
Μειονεκτήματα: "Service and helpfulness of attendants."
Μειονεκτήματα: "Lights did not work, so diner was guessing whats was in the tray"
Πλεονεκτήματα: "Everything is perfect"
Πλεονεκτήματα: "Crew not as nice."
Μειονεκτήματα: "More hospitable crew"
Μειονεκτήματα: "Food and seat comfort could be better"
Μειονεκτήματα: "The new Q suites in business are GREAT!"
Πλεονεκτήματα: "Excellent food, service and comfortable seats."
Πλεονεκτήματα: "Staff, service,"
Μειονεκτήματα: "Legroom, seat comfort, very long flight"
Μειονεκτήματα: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Πλεονεκτήματα: "Spacious for economy, pleasant flight attendants"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "The flight crew was very friendly and helpful in getting you settled on the flight"
Μειονεκτήματα: "Boarding was a bit Hectic in Bangkok."
Πλεονεκτήματα: "I loved the service. All of the attendants were really nice and helpful."
Μειονεκτήματα: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Πλεονεκτήματα: "Movies collections, friendly staffs"
Πλεονεκτήματα: "The planes were nice and the crew was nice."
Μειονεκτήματα: "Every single flight we were on was delayed, with no explanation. The food was good on the plane, but almost every meal option I wanted was out by the time the crew got to my seat."
Πλεονεκτήματα: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Πλεονεκτήματα: "Very friendly service!"
Μειονεκτήματα: "Just bathroom in end"
Μειονεκτήματα: "Great staffs and food service."
Πλεονεκτήματα: "Great flight with good food and crew."
Μειονεκτήματα: "Extremely small leg pitch"
Μειονεκτήματα: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"
Πλεονεκτήματα: "Quality food and hospitality"
Πλεονεκτήματα: "Great food etc"
Πλεονεκτήματα: "Crew was helpful On Time Flight Clean aircraft Good food"
Μειονεκτήματα: "seat was not much comfortable"
Πλεονεκτήματα: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Μειονεκτήματα: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"
Πλεονεκτήματα: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Μειονεκτήματα: "No comment"
Πλεονεκτήματα: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Μειονεκτήματα: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"
Μειονεκτήματα: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Πλεονεκτήματα: "Very very clean plane."
Μειονεκτήματα: "Movie selection could be improved. Second meal had no vegan option."
Πλεονεκτήματα: "Polite staff keen to help"
Πλεονεκτήματα: "They make you feel like a person"
Πλεονεκτήματα: "Timely response on the phone."
Μειονεκτήματα: "Timely response on the phone."
Πλεονεκτήματα: "Staff courtesy"
Πλεονεκτήματα: "It was just am awesome experience. By God's grace we had a safe trip and God helped us. Interestingly, Qatar airways is quite excellent and commendable in their professional disposition."
Πλεονεκτήματα: "food and courtesy of the staff"
Μειονεκτήματα: "Food serving took a while. And need improvements."
Πλεονεκτήματα: "I like everything about Qatar Airways"
Πλεονεκτήματα: "Very comfortable seats with lots of space and pillows blankets and other ammenities. It was a 13 hour flight and the staff came by many timea with drinks and snacks"
Πλεονεκτήματα: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Μειονεκτήματα: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."
Πλεονεκτήματα: "The Chicago flight was more than hour late so had to miss my cincinnati connection. Had to wait for 4 hours at the airport to catch my next flight- making the long journey even longer. No priority lounge access provided to make up for the delay. Qatar never getting my business again."
Μειονεκτήματα: "Food choices could be better."
Πλεονεκτήματα: "Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable."
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "second time my flight was delayed for no apparent reason"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "patience n attitude of crews"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Πλεονεκτήματα: "Service, food, staff—all excellent!"
Μειονεκτήματα: "The cabins on both flights were too warm."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "I like your entertainment system, but the cushions on the headset were not the best."
Μειονεκτήματα: "The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible."
Πλεονεκτήματα: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Μειονεκτήματα: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Extremely nice and accommodating crew throughout the flight. The lounge at Istanbul airport is magnificent."
Μειονεκτήματα: "Airport is a little crowded. No one follow the lanes as supposed to be. Airport authorities need to educate people so that passengers do not bypass other passengers. Overall an excellent experience."
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "the people are so courteous and very nice"
Μειονεκτήματα: "Buisiness class was so tight , kosher food was just ok"
Μειονεκτήματα: "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "A lot of media content"
Μειονεκτήματα: "driving to the plain by bus"
Μειονεκτήματα: "the entrainment system did not work"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"
Μειονεκτήματα: "The cabin crew were no where to be seen most of the flight at all. Our food trays remained at our seat for far longer than any other flight or airline that I have been on. At the end, people were getting up to go to the flight attendants to give them their trays of food. Overall, the service left alot to be desired."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Πλεονεκτήματα: "The seats were extremely comfortable! I"
Πλεονεκτήματα: "The crew was great. The flight was on time."
Μειονεκτήματα: "Great crew!"
Πλεονεκτήματα: "Free entertainment"
Πλεονεκτήματα: "Good seats"
Μειονεκτήματα: "Flight was delayed and my luggage didn’t make the plane."
Πλεονεκτήματα: "The crew was great and the seat was good"
Μειονεκτήματα: "Our flight was 3 hours delayed"
Πλεονεκτήματα: "Seat was comfortable and the crew was courteous."
Μειονεκτήματα: "Not having a delayed flight."
Πλεονεκτήματα: "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Μειονεκτήματα: "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Μειονεκτήματα: "Stop charging for checked bags"
Πλεονεκτήματα: "The seats were comfortable"
Μειονεκτήματα: "Why does Delta sell earphones?"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"
Μειονεκτήματα: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Πλεονεκτήματα: "Amazing crew as always"
Μειονεκτήματα: "Wifi on smaller hoppers"
Πλεονεκτήματα: "Amount of food!"
Μειονεκτήματα: "Quality of food!"
Πλεονεκτήματα: "Comfortable seats"
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "Nice crew. Stable flight."
Μειονεκτήματα: "No gluten free snack options."
Πλεονεκτήματα: "Crew was amazing."
Πλεονεκτήματα: "Early arrival. On time departure. Good selection of movies"
Πλεονεκτήματα: "Smooth and comfortable flight."
Μειονεκτήματα: "The person next to me"
Πλεονεκτήματα: "The time and the cabin crew were helpful"
Μειονεκτήματα: "There was nothing to not like"
Μειονεκτήματα: "It was a late flight and didn't see the flight crew much at all"
Πλεονεκτήματα: "Crew was pleasant. Boarding was fast and efficient, nobody bumrushed."
Μειονεκτήματα: "The non-reclining seat right next to the bathroom door opening should not exist. I was miserable there; I swear everyone on the plane made sure to take a dump on this <2 hour flight. Also none of the windows on any of these small planes line up with the actual positions of seats and it sucks."
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!"
Μειονεκτήματα: "Turbulence and delay was bad, but the flight crew made up for it."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Like you let a rookie land the plane. Rest of the flight was great. But the landing was sketchy af"
Πλεονεκτήματα: "Nice flight attendants on this flight."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Terrible customer service. Took two business days to respond."
Πλεονεκτήματα: "What can I say...I love Delta!"
Μειονεκτήματα: "Customer service"
Πλεονεκτήματα: "Flight was on time. Boarded quickly with no fuss."
Πλεονεκτήματα: "On time with no drama"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Normal too squished conditions."
Πλεονεκτήματα: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."
Πλεονεκτήματα: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Μειονεκτήματα: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."
Πλεονεκτήματα: "-forgot to charge me for wine"
Μειονεκτήματα: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Πλεονεκτήματα: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Μειονεκτήματα: "No complaints!"
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "The crew was really friendly and helpful. The plane was really clean"
Μειονεκτήματα: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."
Πλεονεκτήματα: "Lincoln ground staff is top notch. Friendly Midwest people."
Πλεονεκτήματα: "Service in the flight !!"
Πλεονεκτήματα: "Love Delta...plenty of legroom. Nearly always on time"
Πλεονεκτήματα: "Delta provided a superior experience!"
Πλεονεκτήματα: "Easy loading and unloading the plane. Friendly staff"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Seat was comfortable. Looked new."
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Μειονεκτήματα: "He option to split groups of travellers."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Flight was smooth and arrived early even though it left 30 minutes late."
Μειονεκτήματα: "Lufthansa should schedule more time to make connections."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Μειονεκτήματα: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Great crew, comfortable space at the bulkhead seat"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Going out the crew left something to be desired, the crew on the return trip was outstanding! Friendly, courteous, caring, efficient."
Μειονεκτήματα: "Ran out oof meal choices twice"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Μειονεκτήματα: "The food is not tasty"
Πλεονεκτήματα: "Food was good and that is all I can say was good about that flight"
Μειονεκτήματα: "The male Stewart was very unprofessional by commenting out loud that I was too fat for the seat that I was assigned. The lights in the plane kept going off and on along with the video. I could not understand the pilots English. I was not allowed to get out of my seat as much as I wanted. I was very upset and disappointed on the male Stewart attitude."
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "The crew was friendly, helpful and attentive. Excellent boarding procedure."
Μειονεκτήματα: "Entertainment system was very temperamental. Touch screen was extremely slow. The poor performance was aggravated by having the controls mounted on top of the armrests resulting in no place to rest one's arms without disturbing the entertainment system. The seats in regular economy were too small for a 10 hour flight. I am an average to small size person and had no room to get comfortable."
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Μειονεκτήματα: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Πλεονεκτήματα: "We were not cramped like US domestic flights. Bathrooms were kept cleaner."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Crew was very good. Pilots, definitely, were high level professionals."
Μειονεκτήματα: "No negative comments for this leg."
Πλεονεκτήματα: "Had individual screens for each passenger. Most seats seemed to have a good movie selection."
Μειονεκτήματα: "Chaotic doesn't even begin to describe boarding. We had to be bussed to the jet for some reason, then there were two doors to board through that people would just pick at random."
Πλεονεκτήματα: "Nothing horrible experience"
Μειονεκτήματα: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"
Μειονεκτήματα: "I would have liked more snacks passed in between meals. Our flight was delayed byv3 hours and we were starving by the latter end of the flight."
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Μειονεκτήματα: "Flight got cancelled"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "Everything was good"
Μειονεκτήματα: "I congratulate the KLM crew!"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Seat a little cramped."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Μειονεκτήματα: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"
Πλεονεκτήματα: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Πλεονεκτήματα: "The price was nice."
Μειονεκτήματα: "Plane looked unkept on exterior. Crew was nice but lazy."
Πλεονεκτήματα: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."
Πλεονεκτήματα: "Staff very nice, plane clean and nice food"
Πλεονεκτήματα: "Friendly staff Food was great Constantly handing out water and drinks"