Βρείτε φθηνές πτήσεις προς Μπενιντόρμ

Πλεονεκτήματα: "The food and service."

Πλεονεκτήματα: "Proper business service all the way."
Μειονεκτήματα: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."

Πλεονεκτήματα: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Μειονεκτήματα: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."

Πλεονεκτήματα: "Boarding music"
Μειονεκτήματα: "Changed our seats after check in"

Πλεονεκτήματα: "The service and food are very good."
Μειονεκτήματα: "Tight space for business class."

Πλεονεκτήματα: "Flight was exactly on time as described. Crew was friendly"

Πλεονεκτήματα: "Wonderful flight with less leg room . Since I am 5’6’m I was fit enough on the seats, beyond that you should be worried about"
Μειονεκτήματα: "Flight attendant, food , service and many good things except the leg room which you regret in your entire journey"

Πλεονεκτήματα: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."

Πλεονεκτήματα: "Fast, on time."
Μειονεκτήματα: "No entertainment at all, super uncomfortable"

Πλεονεκτήματα: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Μειονεκτήματα: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"

Πλεονεκτήματα: "Quiet, staff do not bother you. Seats are big enough to rest."
Μειονεκτήματα: "Boarding and sitting takes a bit of time."

Μειονεκτήματα: "No seat entertainment."

Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "Super slow boarding. Long lines at check in"

Πλεονεκτήματα: "The way of treatment"
Μειονεκτήματα: "The landing was terrible"

Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"

Πλεονεκτήματα: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Πλεονεκτήματα: "Best airline I have ever flown"
Μειονεκτήματα: "N/A"

Πλεονεκτήματα: "Food and service were good"
Μειονεκτήματα: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"

Πλεονεκτήματα: "Friendly crew, decent meal, and above-average entertainment systems"
Μειονεκτήματα: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Πλεονεκτήματα: "Service ok"
Μειονεκτήματα: "Horrible food, tvs didn't work, crowded."

Πλεονεκτήματα: "Nice flight attendants. Clean planes."
Μειονεκτήματα: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Πλεονεκτήματα: "Helpful staff"
Μειονεκτήματα: "I was uncomfortable with the space"

Πλεονεκτήματα: "fast, all good"
Μειονεκτήματα: "-"

Μειονεκτήματα: "smooth & efficient friendly crew"

Μειονεκτήματα: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."

Πλεονεκτήματα: "I enjoyed the entirety of the flight."
Μειονεκτήματα: "No complaints."

Πλεονεκτήματα: "Comfort of the flight ,very friendly staff"
Μειονεκτήματα: "Nothing"

Μειονεκτήματα: "Never happened because I was rerouted through Istanbul. And for anyone checking Istanbul is 3 hours in the wrong direction to my ultimate destination."

Πλεονεκτήματα: "Crew was very nice & humble"
Μειονεκτήματα: "Food quality could be better it was tasteless very low standards, & boarding crew in Chicago or in Mumbai needs training because they don't want to give you a choice for food or the seat From Zurich to India & they runout off Nonveg food & crew was telling they have only veg take it or leave it samething Zurich to Chicago if the boarding crew do write thing then this could be avoided ."

Πλεονεκτήματα: "A very short flight."

Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seating was very tight, confining."

Πλεονεκτήματα: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Πλεονεκτήματα: "Everything is excellent"

Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Communication was terrible."

Πλεονεκτήματα: "food, staff."
Μειονεκτήματα: "We left late so I missed my connecting flight in Zurich, to barcelona. Had to wait around 5 hours. My friends were waiting for me in BCN and had no way to contact them!!! I enjoyed the flights with SWISS but i dont know if ill fly with them again."

Πλεονεκτήματα: "Airline attendants were very polite and nice."
Μειονεκτήματα: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."

Πλεονεκτήματα: "Great service. Professional. On time. Friendly. Attentive."
Μειονεκτήματα: "Nothing bad"

Πλεονεκτήματα: "Loved the entertainment options, and pretty Good food!"

Μειονεκτήματα: "I was supposed to put my backpack into "bulky baggage". I couldn't find it. When I got on the flight one of the attendants yelled at me for having my bag. Also the signage was incorrect where we had to go thru with our boarding pass. So I stood in a couple of lines that didn't work."

Πλεονεκτήματα: "Doing a fantastic job keep on"
Μειονεκτήματα: "Everything"

Μειονεκτήματα: "As I had bought the tickets via Air India for a SWISS flight, I was informed that I cannot upgrade to business class, even when I was ready to pay. Inspite of being a SENATOR with the Star Alliance's Miles and More program."

Πλεονεκτήματα: "enough space for a bag below the seat in front and legs"
Μειονεκτήματα: "delayed 10-20mins, baggage delivery in bcn was very slow and priority baggage tags were ignored by ground staff, took one hour from landing to getting out"

Πλεονεκτήματα: "Comfortable flight, quick boarding, great crew, good pilots."
Μειονεκτήματα: "My laggadge was left behind in Zurich (with my medication). Given age of electronics how hard it to make sure that everything is loaded? Not hard at all. They located Laggage at 12:30, but took them 7 hour to ship to Barcelona, so it arrived at 7:30 pm to Barcelona airoport. And they only delivered next day. Not cool. Advice: read laggage tags to reading device during loading and compare with transit customers flight database."

Πλεονεκτήματα: "Food."
Μειονεκτήματα: "Not working screens in the plane in my area, gate full of smoke coming from a smoking lounge without a place to buy coffee or food, not civilised stewards (I saw them jumping through fences to skip some part a line at the airport in US). Also the seat in front of me was stretching out more than mines and I was squeezed."

Πλεονεκτήματα: "Service"
Μειονεκτήματα: "None"

Μειονεκτήματα: "The food was very poor from Athens to Zurich; it seems to me that Swiss Airlines treats Greece as a second rate country while from Zurich to Chicago was very good."

Μειονεκτήματα: "I usually fly from MIA to ZRH. Swiss tickets are by far the highest. Despite that, you have to pay extra to book a seat or to sit next to your partner. I elected not to pay and ended up in a middle seat in the last row, next to kitchen and toilet... Very frustrating experience. Next time I will buy. The cheapest ticket, can't be worse than Swiss. Sorry."

Πλεονεκτήματα: "Comfortable seating arrangement on this flight. Attentive staff"
Μειονεκτήματα: "There was no entertainment though it's really unnecessary for such short flights"

Πλεονεκτήματα: "Best level of service I've had in a long time, great meal and wine selection, comfortable lay-flat seats."

Μειονεκτήματα: "It needs bigger seats More comfortable for far flights"

Πλεονεκτήματα: "The basics were fine."
Μειονεκτήματα: "The crew on the flight was really loud and talked about unprofessional things. Every time I was woken up it was by a flight attendant talk to another attendant really loud across the plane. Also, this was advertised as Lufthansa but was actually United. Kayak seems to do this frequently, and as a customer it is confusing and disappointing."

Πλεονεκτήματα: "The crew was very attentive. I did not want to eat the food and the crew offered me fruit. Great A/V options."

Μειονεκτήματα: "The entertainment system didn't work correctly, only offered James Bond movies, not all the other movies and TV shows that other passengers had available. The flight attendant tried to fix but couldn't. It made a 10 hour flight feel a lot longer because of not having the entertainment options available. For as much as the flight cost, it was very disappointing to not have a properly functioning entertainment system to help pass the time on such a long flight"

Πλεονεκτήματα: "My checked bag made the connection even though I was stressed getting through the Munich flight transfer. I was really worried!"

Μειονεκτήματα: "The flight was cancelled with very little notice due to a strike. Lufthansa management should've capitulated at once to the union to avoid this inconvenience to their passengers. I was forced to book an expensive alternative flight with another airline. I expect to be reimbursed for the cancelled flights, and will pursue redress vigilantly."

Πλεονεκτήματα: "Direct route on time and good flight"
Μειονεκτήματα: "Crowded seats, poor food choices, poor entertainment and service not as good as Lufthansa. United Airlines flew all sections of flight and equipment much more shopworn"

Μειονεκτήματα: "I was anxious to catch my next flight that happened to be boarding at the time we waited for the stairs to be brought to our plane."

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything"

Πλεονεκτήματα: "Nothing, it was a disaster."
Μειονεκτήματα: "Service was terrible and rude, the plane was uncomfortable with no tvs or wifi. No one at the gate mentioned downloading the app which I couldn't do on the plane so it made for a long flight."

Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Better food, some entertainment, better bathrooms"

Πλεονεκτήματα: "Staff was extremely nice and helpful"

Μειονεκτήματα: "Boarding from bus and no aero bridge"

Πλεονεκτήματα: "Amazing crew and service."
Μειονεκτήματα: "Seat space extremely low for tall person."

Πλεονεκτήματα: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Μειονεκτήματα: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."

Πλεονεκτήματα: "Seat was comfortable and the food was decent."
Μειονεκτήματα: "Strippers"

Πλεονεκτήματα: "The food was excellent, and the crew was nice"
Μειονεκτήματα: "There was a delay on the boarding and they didn't provide a reason."

Πλεονεκτήματα: "Internet on board for 3 euros"

Μειονεκτήματα: "Flight delays were unimaginable"

Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."

Πλεονεκτήματα: "Crew were great. Very friendly & helpful"
Μειονεκτήματα: "Lufthansa really need to serve something better than high school cafeteria grade food"

Μειονεκτήματα: "The comfort and the food"

Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Better selection of entertainment"

Μειονεκτήματα: "Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!"

Μειονεκτήματα: "Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???"

Μειονεκτήματα: "It was one hour late leavinh"

Πλεονεκτήματα: "Everything"

Μειονεκτήματα: "The crew were not very friendly. They were snappy and were irritated by requests. Often walked past us instead of offering drinks, felt ignored. The TVs did not work properly for many people."

Πλεονεκτήματα: "smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value."
Μειονεκτήματα: "having to come back from vacation!!"

Πλεονεκτήματα: "Boarding pricess"
Μειονεκτήματα: "Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests."

Πλεονεκτήματα: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Πλεονεκτήματα: "Great food, great service. Crew was very nice."
Μειονεκτήματα: "The video screen at my seat was malfunctioning."

Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."

Πλεονεκτήματα: "More legroom and great crew"
Μειονεκτήματα: "Food quality has gone down. A lot."

Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."

Πλεονεκτήματα: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Μειονεκτήματα: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."

Πλεονεκτήματα: "Crew, food and entertainment were fine"
Μειονεκτήματα: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."

Πλεονεκτήματα: "Lots of food with free wine"

Μειονεκτήματα: "Missed transfer, despite assurance before takeoff."

Μειονεκτήματα: "Food quality on Detroit - Frankfurt could have been better. About Frankfurt airport: the security check (between gates - for going to gate for connecting flight) was in-efficient. A single agent working while multiple other agents idle nearby. Processing speed was slower than other European & US international airports."

Μειονεκτήματα: "Was assigned worst seat on plane. Engine vibration on seat back"

Πλεονεκτήματα: "Slept like a baby with no interruptions."

Μειονεκτήματα: "The food was a bit over cooked and dry but overall excellent service."

Πλεονεκτήματα: "On time-well organized!"

Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."

Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."

Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"

Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."

Πλεονεκτήματα: "All airplane was on time"

Μειονεκτήματα: "Delayed flights for a day"

Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"

Μειονεκτήματα: "Staff rude and short"

Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"

Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"

Πλεονεκτήματα: "The crew is really welcoming"
Μειονεκτήματα: "The seats are too narrow and a bit too hard"

Πλεονεκτήματα: "General flight journey"

Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."

Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Πλεονεκτήματα: "Cabin facilities"
Μειονεκτήματα: "They didn’t bring one of my bags"

Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Πλεονεκτήματα: "KLM staff is great"

Πλεονεκτήματα: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."

Πλεονεκτήματα: "Very friendly and helpful crew."

Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."

Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Πλεονεκτήματα: "Lovely staff, good food, great movies."

Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Μειονεκτήματα: "Tiny old cramped plane."

Πλεονεκτήματα: "Good multi media access and content"

Μειονεκτήματα: "old plane, tight and uncomfortable"

Πλεονεκτήματα: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"

Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"

Πλεονεκτήματα: "Flight attendants tried their best given what they had to work with."
Μειονεκτήματα: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Πλεονεκτήματα: "Excellent service, excellent food."

Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Πλεονεκτήματα: "Very good flight, excellent service and good food."

Πλεονεκτήματα: "Spacious cabins, friendly service"

Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "Delay"

Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Πλεονεκτήματα: "Excellent service and comfortable flight"
Μειονεκτήματα: "Flight delay roughly an hour"

Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"

Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Πλεονεκτήματα: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Πλεονεκτήματα: "Delays and no proper customer service."

Πλεονεκτήματα: "Flight was delayed by over three hours."

Πλεονεκτήματα: "The price was nice."
Μειονεκτήματα: "Plane looked unkept on exterior. Crew was nice but lazy."

Πλεονεκτήματα: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Μειονεκτήματα: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Πλεονεκτήματα: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."

Πλεονεκτήματα: "Staff very nice, plane clean and nice food"

Πλεονεκτήματα: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Μειονεκτήματα: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."

Πλεονεκτήματα: "Lie Flat Seats were awesome. Service was excellent."

Πλεονεκτήματα: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"

Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Terrible boarding process. Clunky landing."

Μειονεκτήματα: "No food or entertainment on this short flight, which I wouldn't expect. No way to not rate these items on the survey."

Πλεονεκτήματα: "Seats were comfortable, breakfast was good"

Μειονεκτήματα: "Stuart and stuardess was not nice at all. Very dry, did not give a choice of food or drink, were serving like they were not happy to be there, afraid to say an extra word, Not polite."

Πλεονεκτήματα: "We arrived safely"
Μειονεκτήματα: "Airplane was two hours late. The food was not good. Not friendly crew."

Πλεονεκτήματα: "How they treat the kids"
Μειονεκτήματα: "My luggage didn’t arrive to NYC"

Πλεονεκτήματα: "Service Everything was on time Overall PERFECT!"

Πλεονεκτήματα: "Plenty of helpful staff onboard"

Μειονεκτήματα: "Everything was well)"

Μειονεκτήματα: "1)during the connection we were standing for half hour 300 people in a small room w/o air condition! with only 2 security check stands 1for all of us 2) t"

Πλεονεκτήματα: "Good seats,fast takeoff/land, good movies"
Μειονεκτήματα: "Got out of date butter"

Πλεονεκτήματα: "It was a short flight, crew was very friendly and helpful. No need for on board entertainment cause the duration was short and most people were actually sleeping."

Μειονεκτήματα: "I didn’t fly because i try to cancel my ticket but vayama give me hard time. They sad we canceled your ticket but they didn’t after that i try to get new date, they sad you lost your ticket. I newer ever booking kayak and vayama again. Thank you for i lost $700"

Μειονεκτήματα: "Most awful, Soviet-era style service at Moscow. No staff knows anything, or has any authority to do anything except to sell you more tickets. Given the runaround to several offices as the airline cancelled my previously paid for ticket."

Πλεονεκτήματα: "Tha personal"
Μειονεκτήματα: "Very happy and will fly again"

Πλεονεκτήματα: "I really like it, was amazing crew"

Πλεονεκτήματα: "Very professional and helpful & friendly staff"

Πλεονεκτήματα: "great professionalism and comfort"

Πλεονεκτήματα: "Τίποτα"
Μειονεκτήματα: "Αθλιο φαγητο. Πληρωμα που δεν μιλάει αγγλικά. Θέσεις χωρίς χώρο για τα πόδια αν είσαι πάνω από 1,80. Μεγαλύτερη διάρκεια πτήσης."

Πλεονεκτήματα: "Seats were comfortable. Decent room"

Πλεονεκτήματα: "Everything."

Πλεονεκτήματα: "The best airline company, thank you very much!!!"

Μειονεκτήματα: "Arrived with stomach ache"

Μειονεκτήματα: "There is no alcohol served on board."

Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Flight was delayed, estimates takeoff and boarding times were off actual times, no advertised meals to purchase on board."

Μειονεκτήματα: "Food was terrible, almost inedible. Unfriendly service from staff. Disgusting bathrooms"

Πλεονεκτήματα: "Very friendly and helpful staff"

Πλεονεκτήματα: "Smooth landing. Professional pilots. Great crew. Good food"
Μειονεκτήματα: "Bad seats. No room. No comfort."

Πλεονεκτήματα: "A beautiful smooth flight"

Πλεονεκτήματα: "Full service company. Better than an average European airline"

Πλεονεκτήματα: "Price"
Μειονεκτήματα: "Entertainment system was not working properly, crew weren't able to fix it. Offered to change seets ( can not do that - was traveling together) They forgot my laggage in Moscow, people in JFK terminal was slow and I was waiting for any help for at least 20 Minutes ..."

Πλεονεκτήματα: "On time,new airplanes."

Πλεονεκτήματα: "Everything! Excellent service!!"

Πλεονεκτήματα: "Service"
Μειονεκτήματα: "No leg room and uncomfortable seats."

Πλεονεκτήματα: "Everything!!!"

Πλεονεκτήματα: "Мне понравилось все- и обслуживание, и взлет-посадка, и даже выбор аудиокниг и фильмов. Спасибо большое!"

Πλεονεκτήματα: "Fly was no good"

Πλεονεκτήματα: "Very good service. Very good movies."

Πλεονεκτήματα: "crew"
Μειονεκτήματα: "small plain."

Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"

Μειονεκτήματα: "There could be more cartoons for kids."

Πλεονεκτήματα: "Crew was very nice and polite."
Μειονεκτήματα: "Food was not good. Bread was hard and uneatable."

Πλεονεκτήματα: "Quick flight, lovely staff"
Μειονεκτήματα: "Nothing bad"

Πλεονεκτήματα: "They had a handful of good movies available to make an eleven hour flight suck less. Boarding was exactly as lengthy and tedious as it is on any airline."
Μειονεκτήματα: "The staff looked at us like they has bugs up their noses, but so did every Russian in Moscow. It's like being American is offensive to them. The ten hour layover was excruciating--we slept on the floors, while they advertised their completely booked in-airport hotels every thirty minutes on the intercom. The airplane was so hot I literally poured cups of water over myself every couple hours to keep my clothes damp and my body at a reasonable temperature. The food was pretty terrible."

Μειονεκτήματα: "My screen was broken, so I was unable to watch anything on the flight. The food was poor. I made it to Istanbul Istanbul fine, it just could have been more enjoyable."

Πλεονεκτήματα: "Cabin crew was very helpful and friendly"
Μειονεκτήματα: "No good American movies or tv shows"

Πλεονεκτήματα: "service and crew"
Μειονεκτήματα: "boarding in moscow"

Πλεονεκτήματα: "The flight was good. Thank you very much."

Πλεονεκτήματα: "don't wake me up!!!!!!"

Πλεονεκτήματα: "Price was cheap."
Μειονεκτήματα: "I didn't like crews.They didn't have service mind."

Μειονεκτήματα: "The entertainment system was broken the entire flight and the air conditioning would either get way too cold or turn off completely to the point of sweating."

Μειονεκτήματα: "Flight was delay in 1,5 hour. My mom has to wait for her next flight 12 hours. Service in hotel and food were terrible. Passengers didn't receive even necessary staff for long time over night waiting for next flight. 80 years old lady didn't get her special meal and minimal customer service. We used Aeroflot very last time. Enough."

Πλεονεκτήματα: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."

Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Not a thing"

Πλεονεκτήματα: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Μειονεκτήματα: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."

Μειονεκτήματα: "The flight good bit it’s always crappy when you loose your luggage"

Μειονεκτήματα: "Seats were horrible, tiny , cramped"

Πλεονεκτήματα: "Everything was done quite well - not too fussy. Limited free drinks options on a transatlantic flight perhaps being the only possible complaint."
Μειονεκτήματα: "Limited free drink options on a transatlantic flight."

Πλεονεκτήματα: "Very helpful staff."

Μειονεκτήματα: "Old screens and poor movies selection, tight leg space, not really offered much to drink."

Πλεονεκτήματα: "Aisle seat"
Μειονεκτήματα: "Nothing was complimentary"

Πλεονεκτήματα: "Free coffee in the plane"

Πλεονεκτήματα: "Great flight, friendly crew, good food, entertainment was ok"
Μειονεκτήματα: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Μειονεκτήματα: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"

Πλεονεκτήματα: "The crew was very kind"
Μειονεκτήματα: "Nothing :)"

Πλεονεκτήματα: "Efficient processing of passengers onto aircraft."

Μειονεκτήματα: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Μειονεκτήματα: "Not enough characters to express my disappointment."

Μειονεκτήματα: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."

Πλεονεκτήματα: "They did what they could..."
Μειονεκτήματα: "Delay change of tire. Missed next flight Frankfurt- Dallas."

Πλεονεκτήματα: "Made it safely to destination"
Μειονεκτήματα: "Series of unfortunate events: 1. No air vents in seats. Plane was very warm the entire flight. My husband and I spent 6+ hours sweating in our seats. 2. Dinner was not served until 9:30/10PM. By the time we received our food in the back, it was cold. 3. For guests who wanted to sleep during the red eye, the lights were not turned off until after dinner and cleanup, which meant only 2 or so hours of sleep in dark."

Πλεονεκτήματα: "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Μειονεκτήματα: "Smooth flight."

Μειονεκτήματα: "Not water for children."

Μειονεκτήματα: "Seat was uncomfortable."

Πλεονεκτήματα: "Everything was on time!"

Πλεονεκτήματα: "Everything was very good. I enjoyed the flight very much. The staff was friendly, courteous and professional. The cleanliness was good."

Μειονεκτήματα: "TV's on our whole row did not work for the entire flight. Reading lamp was burned out. It would have been tolerable for a domestic flight but these amenities are needed and appreciated on a six hour flight!"

Μειονεκτήματα: "Almost absent crew And almost no service. Made flight with United and with United connection. SAS lost my connection, told ME I canceled my reservation. What a mess that was! I could also not reserve any seats online because flight was partner united flight and neither airline would allow me to choose seats."

Πλεονεκτήματα: "Clean plane, decent food"

Πλεονεκτήματα: "Smooth flight with friendly crew"
Μειονεκτήματα: "Small plane"

Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Πλεονεκτήματα: "I liked the movie quality and overall order of the stuff and the flight."
Μειονεκτήματα: "Since when do I have to pay for wine? :( Also, too few movie choices."

Μειονεκτήματα: "Delayed, charged even for water:("

Πλεονεκτήματα: "crew was really nice and efficient"
Μειονεκτήματα: "no complimentary beverages"

Πλεονεκτήματα: "nothing too exciting, everything as expected.Seats were a bit tight tho"
Μειονεκτήματα: "Food tasted Horrible"

Πλεονεκτήματα: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Μειονεκτήματα: "The noise factor was very high."

Πλεονεκτήματα: "The extra leg room I paid for."
Μειονεκτήματα: "The cost to change my flight"

Πλεονεκτήματα: "Introduce meals even to economy class"

Πλεονεκτήματα: "Great food, smooth trip"
Μειονεκτήματα: "Could use bigger movie selection"

Πλεονεκτήματα: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Μειονεκτήματα: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"

Πλεονεκτήματα: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Μειονεκτήματα: "NONE"

Πλεονεκτήματα: "One magazine was not enough"
Μειονεκτήματα: "You expect me to vacation time trying to contact you about the items missing from my suitcase. I have read where I have seven days to report this. This happened on June 20 almost a month ago I am at home trying to straighten out this I had yet to even speak to anyone about The luggage items missing. Why would I miss out on my vacation trying to write you???"

Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "Packed flight. No food available ( even for purchase) in economy"

Πλεονεκτήματα: "Good, comfortable plane and friendly crew."
Μειονεκτήματα: "The food was mediocre."

Μειονεκτήματα: "Disorganization and unpreparedness."

Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Thin narrow seats and I am small. Late arrival"

Πλεονεκτήματα: "The plane was nice and clean, the crew was kind."
Μειονεκτήματα: "There were no food options, only preset meals. Not fantastic for a vegetarian. Also, for two and a half hours we were delayed (while sitting on the plane after pushing back and then returning to the gate) due to something wrong with the plane. Along with being unnerving, it caused nearly everyone on the flight to miss their comnecting flight."

Πλεονεκτήματα: "On time bags made connection"

Πλεονεκτήματα: "All was very good!"

Μειονεκτήματα: "Configuration of the actual plane was different than the one presented when I downloaded boarding pass and seat selection to my iPhone."

Πλεονεκτήματα: "I liked that it was comfortable and that the crew did not constantly make announcements or wake you. They made boarding easy. I loved being able to utilize the lounge. My 4 hour layover was easy and relaxing."

Πλεονεκτήματα: "I had a wonderful flight. It was very smooth and the service was the best. It was so good I had to ask the gentleman's name! So, thank you, SAS, and three cheers to Steen Mejer for his excellent hospitality in the air. Anders DJ ADD"