Μειονεκτήματα: "Way exceeded my expectations!"
Πλεονεκτήματα: "I always have a consistently good experience on Delta. Everything was great."
Μειονεκτήματα: "Poor communication on delays. No wifi. No service. Couldn’t use lavatory."
Πλεονεκτήματα: "The crew was very attentive and had great personality. They anticipated any needs we had."
Πλεονεκτήματα: "Yes crew was great"
Μειονεκτήματα: "More leg space"
Πλεονεκτήματα: "Awesome crew"
Μειονεκτήματα: "More room"
Πλεονεκτήματα: "Departure dealyed more than 2h."
Μειονεκτήματα: "Flight crew begging for good score/rating. They literally did nothing. No service. No nothing. Why would you get a 5 when you literally did nothing. Maybe a 3 at best. But pleading for a 5. Sorry. You get a 1"
Πλεονεκτήματα: "I love ice cream and chocolate"
Μειονεκτήματα: "Healthy vegetarian meal choice"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Μειονεκτήματα: "Super small plane."
Μειονεκτήματα: "Seats did NOT recline, which seems to be a pretty poor planning for a red eye flight."
Πλεονεκτήματα: "On time boarding. Good entertainment options, friendly staff"
Μειονεκτήματα: "Never made it because of my originating flight"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats did not recline"
Πλεονεκτήματα: "everything was perfect. Even though our flight was international the delta airline app allowed us to complete check in process without major delays. - 5 star in flight service and flight attendant personnel"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Nice big plane."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Didnt fly from San Francisco to Atlanta"
Μειονεκτήματα: "It was the worst customer service ever!!"
Πλεονεκτήματα: "Cody was such a great flight attendant. We weren’t seated with our kids and he helped us switch seats. He was so help and just sincerely nice. Really great person to represent your brand."
Πλεονεκτήματα: "Flight attendants were very helpful and gave us free headphones and adjusted our seats so we could sit together as a family. There were no delays to ATL just 48 hours after the power outage the regular scheduled flight schedule had resumed. Great Flight, Great Crew!"
Μειονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Smooth, quick and comfortable flight."
Πλεονεκτήματα: "I love Delta airline this is what airline I pefer to go with whenever I fly anywhere they are the way for me such happy ppl and so much help."
Μειονεκτήματα: "On one of my flights the Wi-Fi was down so it killed my entertainment but the flight wasn't long so it wasn't so bad for me"
Πλεονεκτήματα: "Still the best great airline"
Πλεονεκτήματα: "Crew very nice"
Πλεονεκτήματα: "Flight was on time. And faster. I really enjoyed it."
Πλεονεκτήματα: "I fist and most importantly, I liked the price of the flight. The airports were very helpful with guiding and helping speed up the checkin, boarding, and safe travel through my only stop in Mexico City."
Μειονεκτήματα: "Seats are hard. Sat in the exit row."
Μειονεκτήματα: "Food in first class was subpar!"
Πλεονεκτήματα: "Plane clean."
Μειονεκτήματα: "Unorganized boarding at LGA."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "The flight was very on-time and it reached the destination even earlier than expected."
Πλεονεκτήματα: "Nice plane."
Μειονεκτήματα: "No in flight TV."
Πλεονεκτήματα: "Free first checked bag, comfy seats"
Μειονεκτήματα: "Would have liked more movie selection"
Πλεονεκτήματα: "The service was fine. I slept the entire flight."
Μειονεκτήματα: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Πλεονεκτήματα: "Service in the flight !!"
Πλεονεκτήματα: "Upgraded to business, plane are clean and roomy"
Πλεονεκτήματα: "Service was good. Attendants polite. Information good."
Πλεονεκτήματα: "Great flight easy boarding"
Πλεονεκτήματα: "Only thing I liked was the time, took off on time."
Μειονεκτήματα: "Some flight attendants were in worse mood, they don't even smile. Communication was poor, and they did not even offer me a meal. I was ignored although I paid for the meal. This was very disappointing. Next time might consider, Lufthansa or any other airlines."
Πλεονεκτήματα: "Courtesy and attention to detail of crew"
Πλεονεκτήματα: "Crew was pleasant and helpful"
Μειονεκτήματα: "In flight internet didn't work at all Seats were incredibly tight"
Μειονεκτήματα: "Same shows & movies"
Πλεονεκτήματα: "Delta treats diamond medallion members better than any other airlines treats their elite members"
Μειονεκτήματα: "No in seat entertainment"
Πλεονεκτήματα: "Lots of room, free beer, extra snacks, quick boarding"
Μειονεκτήματα: "Exit rows in main cabin have much more leg room. Food was good but could have bought better food to bring with me on the plane and not spend as much money. Still have to pay for wifi. Basically the only perks are a wider seat and some extra snacks."
Πλεονεκτήματα: "Seats were small."
Μειονεκτήματα: "The boarding process was inefficient and long. The seats don’t recline and very little leg room."
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "Wonderful crew!"
Μειονεκτήματα: "It is impossible to get comfortable in those seats."
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight."
Πλεονεκτήματα: "Very comfortable seats and the crew was in good spirits"
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "I was the only on 3 row seats and slept 5 hours"
Μειονεκτήματα: "My trip was longer than 15 hours. I bought it under 10 hours"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Μειονεκτήματα: "They gave 2 veggie meals to mu big strapping men seat mates and the ignored me entirely!"
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "I liked that it was a short flight."
Μειονεκτήματα: "I didn’t dislike anything about the flight."
Μειονεκτήματα: "Missed my connection to Amsterdam in London because flight was delayed in New York. Flight from Amsterdam cancelled the night prior to departure. Rebooked on a flight that was highly inconvenient. No compensation from BA for stress, inconvenience and wasted time."
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "Treated coach like first class."
Πλεονεκτήματα: "Plane comfortable, crew helpful and competent, food fine."
Μειονεκτήματα: "No Club World lounge in Ft Lauderdale despite BA's advice to arrive three hours early for intl flights. Shocking waiting area - crowded, noisy, shabby."
Μειονεκτήματα: "Old plane,panels falling apart,looked unkempt"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "You can’t pay to pick a seat"
Μειονεκτήματα: "-no communication -I stayed in 17 hours of cues -no hotel or meal vouchers -was not let out of the airport -no hydration in lines - people passed out -no line control, people were cutting and lots of arguments ensued -staff was not knowledgeable, was rude to angry customers -baggage was never returned to me, so I had to buy clothes for my business trip -did not answer phones -website went down -no apology or automatic refund, i had to call to get a manual refund"
Μειονεκτήματα: "The airplane was shaking all the flight"
Μειονεκτήματα: "Not even a glass of water?"
Πλεονεκτήματα: "Frequent snacks were good. Especially wine with dinner."
Μειονεκτήματα: "Sausage & Bangers not so good. More fresh fruit & salad please."
Πλεονεκτήματα: "The flight and everything associated with it. Food, crew etc"
Μειονεκτήματα: "Customer services failed me"
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "Everything was okay! The plane was kind of empty and that why the service was excellent, the crew very friendly."
Πλεονεκτήματα: "Excellent service and the crew was very friendly"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Μειονεκτήματα: "Missed connection due to delays on previous flight"
Μειονεκτήματα: "Delays both for takeoff & landing resulting in my missing connection. Appallingly slow service - I was sitting in the rear and we were over southwest London in a holding pattern before we got any service- 2 and a half hours into the flight. BA needs to place more attendants or give the crew some instruction in efficiency...."
Πλεονεκτήματα: "Not enough room in the seating area"
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Overall the experience was excellent. However, there was a delay that caused me to miss my connecting flight. Upon asking the crew about my connection, they reassured me that I would be put on the next available flight."
Μειονεκτήματα: "Old old entertainment systems. My TV wasn't working for the first hour of the flight. Crew had to keep restarting the entire plane's entertainment system in order to finally get mine to switch on. Plane was also very old"
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Service was good."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Πλεονεκτήματα: "In general I liked the flight."
Μειονεκτήματα: "Middle seat, very cramped and I'm short"
Πλεονεκτήματα: "Capt informative pertaining to delay"
Μειονεκτήματα: "Had to pay for drinks and food"
Μειονεκτήματα: "No food not even snacks were served"
Μειονεκτήματα: "Delayed and poor food"
Πλεονεκτήματα: "The food was elevated and we were fed twice on our 9 hour flight! The beverage service was also provided often with a good assortment. I loved that there were new release movies available for free. The staff was friendly and available. If I were to do another long flight like that, I would seek out British Airways."
Μειονεκτήματα: "Long delay on a intention flight"
Πλεονεκτήματα: "Boarding process and crew were efficient."
Μειονεκτήματα: "Seats were super-cramped, could not lean back to anything approaching a comfortable level, food was very ordinary, and the entertainment choices extremely limited."
Μειονεκτήματα: "Everything was fine"
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "Crew was professional and accommodating, everything went smooth and quickly"
Πλεονεκτήματα: "The flight and crew were very nice"
Πλεονεκτήματα: "The seat wasn’t very comfortable"
Μειονεκτήματα: "It was hot"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Μειονεκτήματα: "It was an overbooked packed early morning flight with International passengers partnering with the flight. Everyone had bags and no one woukd check them to rhe final destination which caused delays. This was the only issue."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "Multiple lengthy delays, gate agents in Charlotte not committed to explaining the problem and solutions"
Μειονεκτήματα: "Seats on American Airlines are the pits. So much so, that my back has gone into spasm. Bottom line, in future I'll do my best to avoid flying American!"
Πλεονεκτήματα: "Just ok"
Μειονεκτήματα: "No customs forms on board. Big inconveny"
Πλεονεκτήματα: "Great crew and seat"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Snack selection was poor"
Μειονεκτήματα: "The plane was delayed almost two hours and we had to deplane about a 3 minute walk to the airport in the rain. What I’ve come to expect from American Airlines unfortunately"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "The movie and TV selection was excellent"
Μειονεκτήματα: "Interrupting my movie several times. Stop that. I understand when it’s a seat belt message, or landing. Don’t make me listen to the pilot drone on about the weather. It’s 2018. I can check that on my own"
Πλεονεκτήματα: "Seats were roomy, great entertainment choices"
Πλεονεκτήματα: "A nice uneventful trip"
Μειονεκτήματα: "They left the lights on the whole flight"
Πλεονεκτήματα: "Nothing. Still waiting on New Years to see if AA get us back to MSP"
Πλεονεκτήματα: "Efficient boarding, comfortable and decent amount of leg room, good in-flight entertainment options and regular refreshments."
Μειονεκτήματα: "We departed later than we were due to (possibly not American Airlines' fault) I wouldn't rate the food particularly highly but for plane food it is what you would expect!"
Πλεονεκτήματα: "Once we got flying, everything was fine."
Μειονεκτήματα: "Gate changes had passengers walking from one end of Terminal 3 at O'Hare to the other twice."
Πλεονεκτήματα: "All the services"
Μειονεκτήματα: "TV screen didn't work too well. Delayed starting"
Πλεονεκτήματα: "On time!!"
Μειονεκτήματα: "No TV nor entertainment of any type. Food choice terrible. I am allergic to shellfish and the other option was pasta which I don’t eat. Had to feed on two cups of nuts... really mediocre."
Μειονεκτήματα: "Check in at Paris took 2 hours to get through passport control and baggage pick up."
Πλεονεκτήματα: "Purchased extra legroom -- on time boarding"
Πλεονεκτήματα: "Lost baggage"
Μειονεκτήματα: "They have it arriving with me. But cannot locate it. Normally they would know where it was."
Πλεονεκτήματα: "Other members of the crew were very helpful."
Μειονεκτήματα: "I sat in an aisle seat and one of the crew, old man with a lot of facial hair, must of hit my arm going and coming 15-20 times during the flight. Not one apology. NOT One!!!"
Πλεονεκτήματα: "overall okay"
Μειονεκτήματα: "malaysia airlines only allows one check in? didnt give any headphones for tv"
Πλεονεκτήματα: "Watch movies, charge your phone, play games, and snack away after meals. Had an excellent flight. I have to say that the crew made the experience very relaxing. Departure and arrival were as stated, maybe a few minutes over, but it is not like JAL can control the weather. Great experience overall!"
Μειονεκτήματα: "It would be nice to get complimentary wifi access, even if it's for a total usage time of 30 minutes, to text/email loved ones about departure and arrival. Still have good access options."
Πλεονεκτήματα: "People was nice"
Πλεονεκτήματα: "Food service was efficient and not delayed."
Μειονεκτήματα: "Crew asked us to close window shades , so others could watch TV. It was difficult to find things under seat and reading light not as good as real light. Also we think 9 hours of darkness contributed to our difficulty in adjusting to time zone in states. My entertainment panel was very difficult to use and frustrating. It didn't respond to light touch, heavy touch, etc."
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "Cabin was cold and no blankets available."
Μειονεκτήματα: "All. The worst airline in the world"
Πλεονεκτήματα: "I did not actually get to take this flight. My father was placed into hospice right before this trip and passed away about a week later. The airline was kind and sympathetic and refunded the total airfare. They made the whole thing much easier than anticipated."
Μειονεκτήματα: "Paying extra for seats"
Πλεονεκτήματα: "Again getting moved up to first class"
Μειονεκτήματα: "I would have liked to know before I was already seated in Coach."
Πλεονεκτήματα: "AA has. Not been an airline I have used in many years. Great experience, I will be looking to fly with them again very soon."
Μειονεκτήματα: "Lots of empty seats but was not available seat choice options when checking in"
Μειονεκτήματα: "Not good my carry on bag they send it under and they said I get it at my final destination"
Πλεονεκτήματα: "does not have compensation during my stay, sad"
Πλεονεκτήματα: "Flight attendants were friendly and helpful. Plane was clean. Boarding wasn't terrible, and neither was getting off the plane. Even the baby seated across the aisle wasn't that fussy. Glad I had the American Airlines app."
Μειονεκτήματα: "I kind of wished that the snack provided would be Biscoff cookies (like the ones I got on my flight from CLT to LAX) instead of pretzels, but it's not like that's a major drawback. I wished there were TVs on the plane but I feel like airlines refuse to do that on domestic flights anymore, even longer ones."
Πλεονεκτήματα: "I like the seat is comfortable, I have enough legroom everywhere (by every seats)."
Μειονεκτήματα: "I didn't like the snack what I get."
Μειονεκτήματα: "Waiting for copilot while sitting in a small warm plane for over 45 minutes...."
Πλεονεκτήματα: "Quick, efficient flight"
Μειονεκτήματα: "Bad attitude of employees reflect poorly"
Μειονεκτήματα: "Seats with more room and more padding. Snacks."
Μειονεκτήματα: "The flight did not wait for me due to the 1st flight delay."
Πλεονεκτήματα: "On time, smooth flight, good movie choices"
Μειονεκτήματα: "Cramped seating"
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Flight was very late (about 90 minutes). Not good, especially after a long flight to Van from New Zealand."
Πλεονεκτήματα: "The aircraft was new"
Μειονεκτήματα: "The seats are horrible for long flights - they give you deep vein thrombosis as it digs into your hamstrings/thighs over time"
Πλεονεκτήματα: "Crew was friendly and polite"
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Πλεονεκτήματα: "Great service friendly crew"
Μειονεκτήματα: "Mostly everything"
Πλεονεκτήματα: "The service was terrible, the crew did not care about anything and not willing to help or resolve issues."
Μειονεκτήματα: "I did not like the Air Canada service."
Μειονεκτήματα: "Movie options were extremely limited"
Πλεονεκτήματα: "Getting off"
Μειονεκτήματα: "Sore all over and a lousy cough"
Πλεονεκτήματα: "End of a long ordeal... I slept the entire flight"
Πλεονεκτήματα: "Great crew and smooth flight. Boarding is a bit stressful because storage is eaten up quickly by other passengers. Great movie selection and decent food. Thank you!"
Πλεονεκτήματα: "The hospitality was amazing!!!"
Μειονεκτήματα: "When there is a delay, even when weather related, show some empathy and feed stranded passengers!"
Πλεονεκτήματα: "Direct flight saved time."
Πλεονεκτήματα: "Love the individual entertainment & the friendly staff team"
Πλεονεκτήματα: "They arrived on time. Not much else."
Μειονεκτήματα: "Over 4 hour flight. No food (not even pretzels). A few old movies. Flight delay with no communication. I only noticed when I was checking in at the kiosk and noticed that my one hour layover was now a 5 minute layover. Rebooked. When I arrived at destination, no notice that next flight was delayed, even though it was over 3 hours late. Thought I only had 1 hour to go through US immigrations and customs. Ran to the other end of the airport to be on time. Aircraft wasn't even at airport and flight was over 3 hours late. They couldn't have posted that so we didn't have to run across the airport? Changed gates, but no announcement. One other flyer was looking at the board and called out to the group waiting that there was a gate change. Left Vancouver at 8:00 am, arrived in Boston at 1:30 am. Won't fly with Air Canada again."
Πλεονεκτήματα: "The food, wine and service were all great."
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Μειονεκτήματα: "Lack of refreshment choice."
Πλεονεκτήματα: "I really liked how the crew on our leg to Heathrow made sure we were comfortable and asked often if we wanted more drinks (water, etc). We had a delay in landing due to weather but we were able to make our connection because they called ahead to customs and we were able to go to the front of the line. That's service!"
Μειονεκτήματα: "Bathrooms got kinda dirty about halfway through the long flight from Toronto to Heathrow."
Πλεονεκτήματα: "Passengers don't have the right to put their seat back as soon as they get up in the air, and then push the seat back Everytime they move it get up. Do they realize that if they are watching something, you don't need to recline? I had someone in front of me that basically used their seat to almost hit me in the face Everytime they moved while I tried to do a crossword puzzle and then later eat dinner!"
Μειονεκτήματα: "See above!"
Μειονεκτήματα: "Wish I could select no stars"
Μειονεκτήματα: "- hour delays on both flights at the gate once we boarded -first plane leaving late made it hard to get to my connection on time, almost missed my flight. no actions were taken by staff to make the transition easier although the plane leaving late was Air Canadas issue -window seat was extremely uncomfortable. felt like i was packed like a sardine. the window seat on my second flight had more room and was more comfortable."
Πλεονεκτήματα: "Free beer, one flight attendant"
Μειονεκτήματα: "Crew was rude and didn't care much"
Μειονεκτήματα: "The connection process at YYZ airport. You need to clear security twice in order to connect. Risk of missing flights got connection because the walk to terminal is long and security checkpoint is very inefficient and sllw"
Πλεονεκτήματα: "everything was perfect"
Μειονεκτήματα: "Old planes,limited food"
Πλεονεκτήματα: "I liked that I was finally going home for some much needed rest."
Μειονεκτήματα: "That's we were stuck in the plane for 30min after we landed because of some miscommunication between LAX and the air Canada staff."
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Μειονεκτήματα: "And I paid for the preferred upgrade"
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Πλεονεκτήματα: "Flight crew was great. Aircraft was great."
Μειονεκτήματα: "Food could have been a little better."
Πλεονεκτήματα: "Very smooth landing!"
Μειονεκτήματα: "PA volume was bit loud"
Πλεονεκτήματα: "Good movie selection"
Μειονεκτήματα: "Poor organization and late takeoff"
Μειονεκτήματα: "Cancelled flight and didn't even tell me a reason. They couldn't even make reservation for hotel. Hotel sent me back to airport because i didn't have voucher which AIr Canada guys said they can't make one? Everything didn't make sense. And they told me not to come again. They took like... whole day to book another flight. And i had hard time understanding what they were saying."
Πλεονεκτήματα: "I liked the service. I dont like flying much but the stewdardes made me feel comfortable so it was a good flight"
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Πλεονεκτήματα: "Attendants were conscientious, hospitable."
Πλεονεκτήματα: "Courteous flight attendants."
Μειονεκτήματα: "Not enough leg room in Coach"
Πλεονεκτήματα: "You had the latest HBO shows"
Μειονεκτήματα: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."
Πλεονεκτήματα: "Very friendly crew. Smooth flight."
Μειονεκτήματα: "No entertainment. Great person sat next to me."
Μειονεκτήματα: "The flights were booked much too close together to get through Customs in Canada. If we had arrived on time we would have had only 1 hour and a half to make it to our next flight. However, our flight was late leaving Dublin. It was extremely stressful and we had to literally run through the airport to try to get through customs and to our next gate. if that flight hadn't also been delayed, there was no way would have made it"
Μειονεκτήματα: "No in flight entertainment available"
Μειονεκτήματα: "Flight was great. Kayak was a nightmare to work with."
Μειονεκτήματα: "Wifi only worked for a half hour, we paid extra to bring carry on bag, and the're was no space in the plane, had to send it in the cargo."
Πλεονεκτήματα: "Crew was good. Food was ok."
Μειονεκτήματα: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Μειονεκτήματα: "Very very delayed. Made traveling home difficult on me and my family."
Μειονεκτήματα: "Everything could be improved. out dates seats, monitor old movies. My hand luggage which I checked in came ripped. not much space for hand luggages."
Πλεονεκτήματα: "Great crew, comfortable aircraft"
Μειονεκτήματα: "snacks were wimpy"
Μειονεκτήματα: "The seats are too narrow"
Πλεονεκτήματα: "The crew was pretty good."
Μειονεκτήματα: "Wish they offered better snack options but I’m not complaining"
Μειονεκτήματα: "Storms in Newark caused a huge delay - not the airlines fault, they did the best that they could in the situation."
Πλεονεκτήματα: "New Polaris Business"
Μειονεκτήματα: "Cabin crew"
Μειονεκτήματα: "Power at the seat was not working; bags took almost an hour to arrive at EWR"
Πλεονεκτήματα: "Not many people on board. Had the 2 seat row to myself."
Μειονεκτήματα: "Bathroom was disgusting"
Πλεονεκτήματα: "Fast service"
Μειονεκτήματα: "Wi-Fi cost too much"
Μειονεκτήματα: "Outdated planes. Service sucked. No blankets. Delta for life!"
Πλεονεκτήματα: "Chicken wrap was very tasty. Very attentive flight crew."
Μειονεκτήματα: "Cancelled flight, then delayed."
Πλεονεκτήματα: "Crew was very kind, helpful, and informative."
Μειονεκτήματα: "Outlet doesn't have USB slot for charging."
Πλεονεκτήματα: "The seats were somewhat comfortable."
Μειονεκτήματα: "Almost nothing was included with the ticket purchase."
Πλεονεκτήματα: "It was nice to get free wine on the flight. Had I know what I was about to endure I likely would have had more. Honestly. I am uncertain how you can stay in business."
Μειονεκτήματα: "The temperature in the cabin was way too cold and the excuse of a blanket is really insulting to be warm enough to sleep. The video screen was tiny and grainy. Every time the PA system was used it buzzed so whatever was being said wasn't comprehend-able. The biggest complaint was the seating room. I understand that you want to get people into more legroom seats but honestly there should be a regulation for the inhumane way you treated those of us that did not ante up more! I thought I alone have these opinions but once you get me back home, you loose my business forever. I will take my Transatlantic flights every six weeks elsewhere."
Πλεονεκτήματα: "Everything went perfectly! Check-in easy, security line fast...gate support was professional and pleasant, flight attendants great, pilot very friendly & it was a jammed packed flight!"
Πλεονεκτήματα: "The meal that was served was exceptionally good."
Μειονεκτήματα: "Is it really that much more expansive to provide complementary movies - personally I never watch the movies but many passengers do - I did not notice anyone who purchased this service."
Μειονεκτήματα: "Again a full flight and this time I was seated next to an Asian male. I'm deal thy allergic to fish and what did he bring to eat, yep you got it. While I know it's a right for him to do so, I spent the flight with puffed eyes and throat issues. Again, the flight was overbooked"
Μειονεκτήματα: "United sent out a series of delayed flight communications times that all contradicted each other. Flight updates did not give me adequate time to arrange my plans to accommodate their sporadic updates for fliget 4132, resulting in me missing my flight after paying a $95 dollar cab fare. May 1, 2017 United failed in my eyes of a loyal customer."
Πλεονεκτήματα: "Friendly and helpful staff."
Πλεονεκτήματα: "The entertainment"
Μειονεκτήματα: "The outlet for charging was unreliable"
Μειονεκτήματα: "Not any vegetarian food choice"
Μειονεκτήματα: "Had to buy entertainment"
Μειονεκτήματα: "This was a upgraded spirit flight! I was so disappointed!"
Μειονεκτήματα: "The flight was over booked and if there wasnt someone willing to take another flight I would have missed class. Why do you sell more tickets for a flight than there are seats?"
Μειονεκτήματα: "There was a delay with the flight. I wish there had been earlier communication about what was going on, i.e. Why it was delayed, how long will the delay be."
Πλεονεκτήματα: "Everything went smoothly!"
Πλεονεκτήματα: "The crew was awesome."
Πλεονεκτήματα: "They charged me extra on my card"
Πλεονεκτήματα: "On time, good service"
Μειονεκτήματα: "The crew was unprofessional and Unprepared"
Μειονεκτήματα: "Power outlets didn't work"
Πλεονεκτήματα: "On time, happy and efficient crew."
Μειονεκτήματα: "No food, but beverages offered, understandable due to the quick flight."
Μειονεκτήματα: "boarding took WAY too long."
Πλεονεκτήματα: "Plenty of leg room."
Μειονεκτήματα: "Loud guy sitting behind us was all."
Μειονεκτήματα: "Everything was bad!!!! With a lot of delay"
Πλεονεκτήματα: "The crew was good. Direct with instructions and efficient."
Μειονεκτήματα: "On a 5+ hour flight, I should not have to pay extra for the little TV, when other carriers are offering this in-flight entertainment for free. Nickel and dime-ing customers does not bring loyalty. I'll be returning to flying almost exclusively on Delta."
Πλεονεκτήματα: "Efficient, professional and speedy service"
Πλεονεκτήματα: "Nothing special!"
Μειονεκτήματα: "You have to pay for food! It should have been included w/ the fair!"
Πλεονεκτήματα: "The other legs of the trip were on time"
Μειονεκτήματα: "The second leg of the trip was two hours late which always happens at Chicago Ohare"
Πλεονεκτήματα: "Flight Attendants"
Μειονεκτήματα: "No movies Cramped seating"
Πλεονεκτήματα: "The pilot did a great job manning and landing"
Μειονεκτήματα: "I can't imagine how little service you get for a long flight"
Πλεονεκτήματα: "The jet was excellent. The boarding was easy and organized. The flight crew was very polite and professional. Everything went in a timely manner......."
Μειονεκτήματα: "United overbooked by 5 passengers and that's not an acceptable practice. It's not fair to those who pay then get bumped off the flight..... This is terrible and needs to be stopped."
Πλεονεκτήματα: "Grand Junction is a small airport so getting through TSA was a breeze, even though I have two knee replacements and zippers on my pant pockets. The United staff, at checkin counter and on plane could not have been nicer. Thanks for the snacks and sparkling water. In flight entertainment on phone, great! Please offer a Credit card without the $95.00 annual fee. I could become a regular."
Πλεονεκτήματα: "Wine was good and generous pours were nice."
Μειονεκτήματα: "Turkey was terrible never offer it again. Bread was stale. Get better coffee"