Πλεονεκτήματα: "Reliable service, clean cabin"
Πλεονεκτήματα: "Amazing crew, very nice and helpful."
Μειονεκτήματα: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Πλεονεκτήματα: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Πλεονεκτήματα: "The service was excellent"
Πλεονεκτήματα: "Great inflight entertainment"
Μειονεκτήματα: "Have WiFi that is working"
Πλεονεκτήματα: "The crew professional and friendly"
Μειονεκτήματα: "The food was rather bland and did not live up to my expectations"
Πλεονεκτήματα: "Serve customers with a smile"
Μειονεκτήματα: "Better tasting meal packages served at economy cabin"
Μειονεκτήματα: "The seat covers looked worn and dirty. Needs an upgrade."
Μειονεκτήματα: "Flat beds on second flight"
Μειονεκτήματα: "No complain . It’s singapore airlines"
Πλεονεκτήματα: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Μειονεκτήματα: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Μειονεκτήματα: "Great Airline. Great staff and service. Good food and drink."
Πλεονεκτήματα: "The crew was amazing. The seat were uncomfortable"
Μειονεκτήματα: "Food could have been better."
Πλεονεκτήματα: "Foods. Drinks. Entertainment."
Μειονεκτήματα: "Nothing. Everything’s so perfect!"
Μειονεκτήματα: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Πλεονεκτήματα: "Dim sum between Hong Kong & Singapore."
Μειονεκτήματα: "Excellent service"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Seating was spacious, crew was attentive. Boarding was efficient."
Μειονεκτήματα: "The food choice was not pleasing to me."
Πλεονεκτήματα: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Μειονεκτήματα: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"
Πλεονεκτήματα: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Μειονεκτήματα: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Πλεονεκτήματα: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Μειονεκτήματα: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Πλεονεκτήματα: "Comfortable, full service through the night.."
Πλεονεκτήματα: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Πλεονεκτήματα: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Μειονεκτήματα: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Μειονεκτήματα: "Stewardesses were a bit rude"
Πλεονεκτήματα: "The people were excellent."
Μειονεκτήματα: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Πλεονεκτήματα: "Overall experience"
Μειονεκτήματα: "Could have had a better selection of movies"
Πλεονεκτήματα: "Overall experience and wonderful crew"
Μειονεκτήματα: "Nothing really."
Πλεονεκτήματα: "smooth service with refreshments"
Μειονεκτήματα: "No working seat audio"
Πλεονεκτήματα: "Helpful crew. Full food service!"
Πλεονεκτήματα: "Staff are very friendly and good ."
Πλεονεκτήματα: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Πλεονεκτήματα: "Crew was great. Food not bad for airline food . It was clean."
Μειονεκτήματα: "Food was very poor."
Πλεονεκτήματα: "Crew, plane, punctuality"
Πλεονεκτήματα: "service, good TV quality and good movie selection"
Μειονεκτήματα: "sound quality with headphones was horrible"
Πλεονεκτήματα: "Singapore crew are on their feet and working for the entire flight. Great service!"
Πλεονεκτήματα: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
Πλεονεκτήματα: "Great service, great experience."
Μειονεκτήματα: "I liked it all."
Πλεονεκτήματα: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Πλεονεκτήματα: "It was a standard flight"
Μειονεκτήματα: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
Πλεονεκτήματα: "Great food!!"
Μειονεκτήματα: "the gates the time intervals and the connections..."
Πλεονεκτήματα: "loved the hot towels and the entertainment provided"
Πλεονεκτήματα: "Very good leg room and comfortable seat."
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was not comfortable"
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "I like the price, quality, aircraft, staff, food.. everything!"
Πλεονεκτήματα: "Stay away from Turkish airline"
Μειονεκτήματα: "$1000 for new date. Will never flight Turkish airline again"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "A little bit hot on board"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Every thing. Food travel and crew"
Πλεονεκτήματα: "Crew was very helpful!"
Πλεονεκτήματα: "Flight was on time, relatively clean and the food was quite nice"
Μειονεκτήματα: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Food, entertainment and service"
Μειονεκτήματα: "narrow sitting space"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "First meal served was excellent. Entertainment selections are always great on Turkish. Staff was extremely helpful and accommodating. Best bathrooms in the air."
Μειονεκτήματα: "Plane was maintained very hot throughout our flight, also pressurization was very high making for uncomfortable flight. We needed a better choice than macaroni and cheese for the second meal."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "The food and amenities were nice"
Μειονεκτήματα: "Customer service was bad when checking in, the flight left late from LAX, almost made us miss our flight from IST, my friend's luggage was lost."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "The crew was very nice. The entertainment quite rich."
Μειονεκτήματα: "Since the flight was very crowded, they didn't let me bring in the cabin my garment bag, I had to stuff it in the suitcase."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Really enjoyed the crew from NYC to Istanbul. Very professional and great courteous service. To Prague was also simply Excellent. For some reason the flight from Istanbul to NYC - JFK was not as good."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "One of the best flight experiences I have had in a long time."
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"