Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Incredibly good flight with excellent crew and good food."
Μειονεκτήματα: "If the disembarking didn't take 45 minutes."
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Μειονεκτήματα: "All good."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Movie options were good. Even though I didn't use it, they offer 2 checked bags for free in the economy class compared to the standard 1 that most airlines give."
Μειονεκτήματα: "Nothing specifically. It was a pretty standard flight experience."
Πλεονεκτήματα: "Excellent service, food, and entertainment options!"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Surprising level for such a short flight."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Μειονεκτήματα: "We were in business. Food and service quality has gone downhill since last year. Cabin temperature is very warm. Staffs are not friendly. They spent a lot of time chatting in the galley talking and eating off food serving trays. Yikes!"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Food and staff were excellent."
Μειονεκτήματα: "Boarding area was crowded and confusing and no toilets, without having to exit security and return. Business class was in same lane as children and strollers, which was confusing."
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "My flight was cancelled two days in a row. When i tried calling the 800 number call center, it didn't work. When i called the Turkey phone number, the communication was bad. After 3 days of being stranded i went to the Turkish Airlines office and they were not able to help me with a new flight or a refund so that i can purchase another ticket home."
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Very clean, comfortable, great service and very kind attendants, great food, accommodating comfort for the long trip I had. Definitely the best airline experience I have ever had and all for an incredible price, under $600 to fly from Miami to Rome!"
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "They cancelled my flight days before leaving the country or origin, leaving me incredibly inconvenienced."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "such an accommodating airline. Great customer service"
Πλεονεκτήματα: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "The bread service"
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "Crew was friendly and engaging"
Μειονεκτήματα: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."
Μειονεκτήματα: "Not a thing!"
Πλεονεκτήματα: "Crew was very pleasant. Boarding and deplaning was smooth and easy!"
Πλεονεκτήματα: "Professional crew, Good service , comfortable seating, fine entertainment."
Μειονεκτήματα: "First time traveling abroad, it was a unique experience and a learning one."
Πλεονεκτήματα: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."
Μειονεκτήματα: "Great flight"
Μειονεκτήματα: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Πλεονεκτήματα: "The flight was 90 minutes late"
Μειονεκτήματα: "On time performance"
Πλεονεκτήματα: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"
Πλεονεκτήματα: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Μειονεκτήματα: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."
Μειονεκτήματα: "Issues with connecting flights so had to sit in different place, seat was broken"
Πλεονεκτήματα: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Μειονεκτήματα: "Super small plane."
Μειονεκτήματα: "We paid for comfort plus but the seats were no different than main cabin. Comfort plus experience on other legs was much better."
Πλεονεκτήματα: "Crew was great. Always attentive to needs of the passengers."
Μειονεκτήματα: "Can't really think of anything unless you can shorten the flight!?!"
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Better breakfast and the seats weren’t very comfortable"
Πλεονεκτήματα: "On time, smooth take off and landing."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "More seat space"
Πλεονεκτήματα: "Smooth ride"
Μειονεκτήματα: "Crew could be on time for work so the flights aren’t delayed"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Hot in the plane and the landing was uncomfortable"
Πλεονεκτήματα: "The crew was wonderful, the food was great, the ride was wonderful."
Μειονεκτήματα: "The flight was 2.5 hours late. Then it was freezing in the flight. I let the crew know and it warmed up at the front and back of the plane but it was unbearable in the middle. It took me two hours to warm back up!"
Πλεονεκτήματα: "Fantastic crew!"
Πλεονεκτήματα: "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."
Πλεονεκτήματα: "The crew were kind and courteous. The seat was comfortable."
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "On time this time"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Μειονεκτήματα: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Πλεονεκτήματα: "All the attendants were very nice. The movies were great, but ones I would have liked to watch were not on your list."
Μειονεκτήματα: "There was no Christian music on the music section."
Μειονεκτήματα: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."
Μειονεκτήματα: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Πλεονεκτήματα: "Boarding was quick Flight experience was good"
Μειονεκτήματα: "Leg space was less Take off got delayed"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "The plane was hot"
Πλεονεκτήματα: "Free movies"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "Crew wasn’t very friendly"
Πλεονεκτήματα: "Everything went fast & smooth"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Staff was very courteous, the flight was smooth."
Μειονεκτήματα: "There was no TV's on this flight."
Πλεονεκτήματα: "We arrived early, great flight."
Μειονεκτήματα: "We had to wait at customs about 30 minutes because we were early!"
Πλεονεκτήματα: "The very personal pilot"
Μειονεκτήματα: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Πλεονεκτήματα: "We got on the plane and it went to where it was supposed to go."
Πλεονεκτήματα: "Flight attendants were really kind"
Μειονεκτήματα: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Μειονεκτήματα: "Seats are so tight so uncomfortable"
Μειονεκτήματα: "Time to bring in dual class flights!"
Πλεονεκτήματα: "I had a window seat"
Μειονεκτήματα: "bumpy flight"
Πλεονεκτήματα: "The food"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The crew was very kind"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Muslim food"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Μειονεκτήματα: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Boarding was very slow."
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "Delay"
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "It was very comfortable"
Μειονεκτήματα: "The crew was great"
Πλεονεκτήματα: "Short flight friendly crew"
Μειονεκτήματα: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Πλεονεκτήματα: "Flight was quick, professional, friendly."
Μειονεκτήματα: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Πλεονεκτήματα: "Delays and no proper customer service."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "In-flight system had some problems and seats seemed a bit uncomfortable"
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Μειονεκτήματα: "Entertainment worked sporadically"
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "No entertainment facilities"
Μειονεκτήματα: "Plane is old and entertainment facilities are no longer appropriate"
Μειονεκτήματα: "Boarding clusterf..."
Πλεονεκτήματα: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Πλεονεκτήματα: "Left on time. No turbulence."
Πλεονεκτήματα: "Crew was very nice. Food was good and tasty."
Μειονεκτήματα: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Πλεονεκτήματα: "The crew was very careful"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Good selection of movies"
Πλεονεκτήματα: "Liked the transfer"
Μειονεκτήματα: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Πλεονεκτήματα: "Ok"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Μειονεκτήματα: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Πλεονεκτήματα: "Nothing particular"
Μειονεκτήματα: "Nothing particular"
Πλεονεκτήματα: "Nice crew, free snacks"
Μειονεκτήματα: "For taller people flying economy sucks . The seats are always to small"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "Good service at gate and on board"
Μειονεκτήματα: "the food is terrible."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "No issues, quick trip, friendly staff, comfortable ride..."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Πλεονεκτήματα: "All crew I interacted with was great, friendly, and helpful."
Μειονεκτήματα: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Μειονεκτήματα: "The crew was not very polite."
Μειονεκτήματα: "Food was not good."
Πλεονεκτήματα: "Other crew members were very polite to us, in particular a younger tall woman."
Μειονεκτήματα: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Πλεονεκτήματα: "I like service of AF"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Πλεονεκτήματα: "It was as expected."
Μειονεκτήματα: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Πλεονεκτήματα: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Μειονεκτήματα: "Business class seats hard. Did not flatten out for sleep."
Πλεονεκτήματα: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Μειονεκτήματα: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."
Πλεονεκτήματα: "Warm and elegant service"
Μειονεκτήματα: "Food options"
Μειονεκτήματα: "More choices in the meals for purchase"
Μειονεκτήματα: "Seat comfort"
Πλεονεκτήματα: "Crew was friendly and helpful. I got some sleep on this red eye flight, surprisingly."
Μειονεκτήματα: "NA"
Πλεονεκτήματα: "Our children were given an activity bag as we boarded the plane, and that was nice"
Μειονεκτήματα: "The first problem was that we had to pay $95 per check in bag—A total of $800 extra round trip! That was a shock and very angry. Next we were told we would get a free meal on the international flight but there was no meal—for 7 hours! Then $12 for WiFi. We will never fly Iceland air again!!"
Μειονεκτήματα: "AeroAtlantic plane was very old and seats were uncomfortable, didn't recline. No breakfast. We were late departing by one hour."
Μειονεκτήματα: "My seat was changed less than an hour before the flight so that I was no longer sitting with my wife. The person at the service desk explained that they substituted a smaller plane because the flight was not full. She said it was better than the flight being cancelled."
Πλεονεκτήματα: "The movie selection was good"
Μειονεκτήματα: "Boarding could've been more organized. On a 6+ hour flight, a snack should be offered (gratis), and of course, there needs to be more leg room and more comfortable seats."
Πλεονεκτήματα: "The crew was nice and helpful"
Μειονεκτήματα: "They layover was by far the worst."
Πλεονεκτήματα: "Flight cancelled after 7 hour delay"
Μειονεκτήματα: "Taking off & landing"
Πλεονεκτήματα: "The crew members were friendly, but twice messed up with a request for meals."
Μειονεκτήματα: "They didn't even feed us peanuts! Food was available for purchase, although the prices were exorbitant. WiFi was available, but for 12 euros. I found this lack of service to be very disappointing--They could at least feed us a snack on a six-hour flight. I'd just as soon not fly with them again."
Πλεονεκτήματα: "The crew was amazing getting all bags stowed for everyone. They know what order to board--last rows following first class, then working forward."
Μειονεκτήματα: "Boarding was chaotic in the terminal--long line, quite a puzzling experience."
Πλεονεκτήματα: "Nice fast in and out process. Good duty free shop"
Μειονεκτήματα: "Smallish seats"
Πλεονεκτήματα: "Water bottle"
Μειονεκτήματα: "Our seats were changed for our flight and we had to sit in the last seats of the airplane from Iceland to MSP and was not happy about this cause it smelled like the bathroom the whole way. Not great movie selection. Should feed people free on a overseas flight and give them at least one alcoholic drink."
Πλεονεκτήματα: "Service and entertainment"
Μειονεκτήματα: "No snacks and you gotta purchase the headphones"
Πλεονεκτήματα: "Like the stopover in Iceland. Fly out tomorrow but continuing this review now."
Μειονεκτήματα: "Nothing. NA"
Πλεονεκτήματα: "The cost of the flight was very reasonable. It was a direct flight from Reykjavík to Minneapolis."
Μειονεκτήματα: "I was never given the option to check in luggage. I had to pay $77 to check in my luggage. I had been in Europe for 2 weeks so I needed luggage check. Once on the flight, you had to pay for everything except a few juices, sodas, coffee and tea. Snacks and meals had to be purchased. Another expense. The flight was 1 hour late departing for no apparent reason. I have flown Icelandair twice and both times they were late departing. In visiting with fellow passengers they had similar experiences."
Πλεονεκτήματα: "Crew and plane"
Μειονεκτήματα: "Time to connection Delays Time to get luggage"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Boarding in Iceland was a horror show - no one knew what was going on - very disorganized. Flight crew was unfriendly and the service was non-existent. We will never take Icelandic Air again."
Πλεονεκτήματα: "The plane was quite modern and comfortable"
Μειονεκτήματα: "I preordered and prepaid for meals, but on this flight I had to go ask for my meal."
Μειονεκτήματα: "seats really uncomfortable"
Πλεονεκτήματα: "The flight was on time and the crew professional and friendly. There was a decent selection of movies and tv shoes to watch."
Μειονεκτήματα: "The flight was as I expected. It would have been nice to have some food since it was an international flight but I understand the need to keep down costs"
Μειονεκτήματα: "Baggage fees were horribly expensive."
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "my flight was cancelled there do to a strike so in return i didnt have to take a flight back."
Πλεονεκτήματα: "Very accommodating to me when I was flying solo with my 15 mo. old."
Μειονεκτήματα: "Poor service at every level of customer service where good service should be given. The worst service I experienced was at the ticket counter in IAD and Glasgow."
Πλεονεκτήματα: "Great route, on time, comfy"
Πλεονεκτήματα: "Overall things during the flight we're organized well, the flight was safe and the crew was friendly."
Μειονεκτήματα: "One suitcase did not arrive in Iceland for two whole days after the flight and the attitude of the company on this matter was too nonchalant (as if it happens all the time and no one should make a fuss). Also, boarding was from a gate not suitable for such a large amount of people"
Πλεονεκτήματα: "The Skyr is delicious! The best 3 euros we spent in Europe perhaps."
Μειονεκτήματα: "Part of the deal is that Icelandair didn't include a meal on our flight from Munich to MSP (transferring in Rejkavik). They do have things you can order from a menu (and those were quite tasty), but just be aware that meals are not included. If this (and asking you to pay for wifi) keeps ticket prices cheaper, it's probably the best situation for everyone. We had a brief delay in Rejkavik."
Πλεονεκτήματα: "Same comments as above."
Πλεονεκτήματα: "I usually dread flights over 2 hours in the US but with the added room of the seats with Icelandair, a 5.5 hour flight was no problem and very comfortable."
Μειονεκτήματα: "There was no boarding announcement for the flight out of Reykjavik - people just started lining up and it was assumed everyone knew that is how it worked."
Πλεονεκτήματα: "Icelandair is like going back in time. The stewards and stewardesses were dressed professionally, were high on customer service, it was like flying 30 years plus ago...and that's a great thing."
Πλεονεκτήματα: "Great crew service, entertainment and overall awesome hospitality"
Μειονεκτήματα: "Nothing to snack on without paying. Airlines back at home at least give you crackers or nuts for free to hold you over- also, I find it a bit unfair how the drinks are distributed. I asked for an apple juice and received one cup while the lady next to me asked for a Diet Pepsi and received a whole can. A little unfairness there- but aside from that everything else was great."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Tight fit...herded like cattle in Iceland...barely made my connecting flight. No one available to give info on where to go or why we were delayed. Oh...and seven hour flight...no food. But pretty sunset"
Μειονεκτήματα: "the boarding was the worst"
Πλεονεκτήματα: "Price and stated arrival times."
Μειονεκτήματα: "Flight from Newark was delayed an hour. Was assured in Newark would make connection. Arriving in Reykjavik all go through customs. We missed flight. Now we are in town for 16 hours and are flying to Sweden with an hour layover then to Geneva. Have bee assured there is plenty of time to make the connection. Let's just say I am skeptical."
Πλεονεκτήματα: "It moved me to where I was going"
Μειονεκτήματα: "Delays and excessively expensive food"
Πλεονεκτήματα: "Seats weren't as uncomfortable as in other planes. Leg room is adequate."
Μειονεκτήματα: "Seats were still very uncomfortable, did not recline enough for a 6-hour flight. Entertainment system was outdated and very difficult to use. Small quantity of drinks provided was silly. Under-seat storage is so tiny you can't even fit a bag under there."
Πλεονεκτήματα: "Nothing out of the normal good mannered stewards and stewardesses. We didn't experience this but when we got to our final destination, all our luggage was there at the claim area. Which means Iceland Air didn't leave it in Iceland which was wonderful!!"
Πλεονεκτήματα: "The entertainment provided was great, the seats were fairly comfortable and the flight crew was great"
Μειονεκτήματα: "The food was over priced for the portion that was given and we left 30 minutes late"
Πλεονεκτήματα: "The plane made it to the destination."
Μειονεκτήματα: "the boarding process was a free for all."
Πλεονεκτήματα: "The plane made it to the destination."
Μειονεκτήματα: "No complimentary snacks. Food for purchase was not good."
Μειονεκτήματα: "Forced to miss this flight and got routed to Chicago 24 hrs later"
Πλεονεκτήματα: "Everything A-OK."
Μειονεκτήματα: "Boarding was late. Head phone Jack didn't work and seat recliner wouldn't stay back"
Πλεονεκτήματα: "Crew was excellent!"
Πλεονεκτήματα: "Friendly crew. Clean plane"
Μειονεκτήματα: "You have to pay for most everything"
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Delayed flight again."
Μειονεκτήματα: "The toilets seemed to fill up at the end and had trouble flushing"