Μειονεκτήματα: "Food and entertainment cud be better"
Πλεονεκτήματα: "Flight attendants are friendly and helpful."
Πλεονεκτήματα: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"
Μειονεκτήματα: "It would have better if the flight wasn’t 5 hours late."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Πλεονεκτήματα: "On time. Check in was very easy."
Μειονεκτήματα: "Lost our bags"
Πλεονεκτήματα: "Seats were comfortable and the crew was great"
Πλεονεκτήματα: "The crew was great! The entertainment was pretty good too."
Μειονεκτήματα: "The cabin was WAY too warm."
Πλεονεκτήματα: "Great scenery!!!"
Πλεονεκτήματα: "The crew were very friendly."
Μειονεκτήματα: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"
Πλεονεκτήματα: "Great staff and air flight attendants"
Πλεονεκτήματα: "Customer service excellent even though I was in the economic class they made me feel first class!"
Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Πλεονεκτήματα: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Μειονεκτήματα: "Several delays and gate changes."
Πλεονεκτήματα: "Everything, but the lack of entertainment, and the seats I bought were separated."
Μειονεκτήματα: "The lack of entertainment, and the seats I bought were separated."
Πλεονεκτήματα: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Μειονεκτήματα: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."
Πλεονεκτήματα: "On Board Service"
Μειονεκτήματα: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."
Πλεονεκτήματα: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Μειονεκτήματα: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."
Μειονεκτήματα: "It was very late, with us on it."
Μειονεκτήματα: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Μειονεκτήματα: "I could not obtain a refund."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Μειονεκτήματα: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Πλεονεκτήματα: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Πλεονεκτήματα: "Great customer service."
Μειονεκτήματα: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."
Πλεονεκτήματα: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."
Μειονεκτήματα: "People who handle Swiss"
Μειονεκτήματα: "Not enough leg room"
Πλεονεκτήματα: "Crew was very nice & humble"
Μειονεκτήματα: "Food quality could be better it was tasteless very low standards, & boarding crew in Chicago or in Mumbai needs training because they don't want to give you a choice for food or the seat From Zurich to India & they runout off Nonveg food & crew was telling they have only veg take it or leave it samething Zurich to Chicago if the boarding crew do write thing then this could be avoided ."
Μειονεκτήματα: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."
Πλεονεκτήματα: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Μειονεκτήματα: "I found the movie selection a bit limited for such a long flight."
Πλεονεκτήματα: "Everything is excellent"
Πλεονεκτήματα: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Μειονεκτήματα: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."
Πλεονεκτήματα: "Ok food and ok entertainment"
Μειονεκτήματα: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."
Μειονεκτήματα: "Boarding procedure for business class with being held up in a small holding space"
Πλεονεκτήματα: "That is wasn't crowded"
Μειονεκτήματα: "That I had a 5 hour delay and I was t informed about it earlier"
Μειονεκτήματα: "seats were small and uncomfortable"
Πλεονεκτήματα: "Great food and drink options."
Μειονεκτήματα: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
Πλεονεκτήματα: "Crew was really nice, comfortable seat, great experience"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Cabin crew was very nice and organized."
Μειονεκτήματα: "Flight delayed , and while waiting for long time I was not sure which gate to wait infront."
Πλεονεκτήματα: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Μειονεκτήματα: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."
Πλεονεκτήματα: "Loved the entertainment options, and pretty Good food!"
Πλεονεκτήματα: "The seat i got was great"
Μειονεκτήματα: "There was a delay"
Πλεονεκτήματα: "Check in was swift"
Μειονεκτήματα: "Friendlier approach from the crew"
Πλεονεκτήματα: "Professional crew"
Μειονεκτήματα: "Depart on time"
Πλεονεκτήματα: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Μειονεκτήματα: "I expected more from airlines lake Austrian."
Πλεονεκτήματα: "The flight attendants were quite personable and engaged."
Πλεονεκτήματα: "Crew, seat"
Πλεονεκτήματα: "Awful airline. Will never get tickets through you again."
Μειονεκτήματα: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."
Μειονεκτήματα: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Πλεονεκτήματα: "It was all fine, a bit cramped, but otherwise fine"
Μειονεκτήματα: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Πλεονεκτήματα: "Seat ok typical. Non busy flight lots of room"
Μειονεκτήματα: "Food was poor"
Πλεονεκτήματα: "The wafer bar. Pilot had a good landing in high winds and snow."
Μειονεκτήματα: "Nothing to complain."
Μειονεκτήματα: "Menu was poor"
Μειονεκτήματα: "The crew dropped the bottle to the head of my son."
Πλεονεκτήματα: "I like the food and servise"
Πλεονεκτήματα: "Fligth attemdance atention"
Μειονεκτήματα: "Delay in the departure (40 min)"
Πλεονεκτήματα: "Fast flight , friendly staff , ok food"
Μειονεκτήματα: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"
Πλεονεκτήματα: "I liked the abundant choices for entertainment and the comfortable seating."
Μειονεκτήματα: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Πλεονεκτήματα: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Μειονεκτήματα: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Πλεονεκτήματα: "it was mess, so I cant say positive thing"
Μειονεκτήματα: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Πλεονεκτήματα: "Short flight and got a snack"
Μειονεκτήματα: "Boarding was a hassle"
Πλεονεκτήματα: "The service was superb!"
Μειονεκτήματα: "The flight was too short."
Πλεονεκτήματα: "It was perfect, very few people, great service"
Πλεονεκτήματα: "On time departure, friendly staff"
Μειονεκτήματα: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Πλεονεκτήματα: "Crew was courteous"
Μειονεκτήματα: "No information on delay given until boarded."
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "Great experience, friendly crew!"
Πλεονεκτήματα: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."
Πλεονεκτήματα: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Μειονεκτήματα: "nothing I didn't like"
Πλεονεκτήματα: "I loved the music while boarding the plane. All staff members were very nice."
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Μειονεκτήματα: "My flight was cancelled! ended up flying to Athens the next day"
Πλεονεκτήματα: "Everything was great except seats uncomfortable"
Μειονεκτήματα: "Uncomfortable seats"
Μειονεκτήματα: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Πλεονεκτήματα: "Attention during waiting time and inside cabin"
Μειονεκτήματα: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"
Πλεονεκτήματα: "Service was great and the flight on time."
Πλεονεκτήματα: "just excellent!!!"
Πλεονεκτήματα: "Seats, crew, nice plane"
Μειονεκτήματα: "Delayed flight. Random boarding,"
Πλεονεκτήματα: "Flight crew was pleasant, calm, and efficient."
Μειονεκτήματα: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."
Πλεονεκτήματα: "Staff are pleasant and competent."
Πλεονεκτήματα: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Μειονεκτήματα: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Πλεονεκτήματα: "Crew was very friendly and helpful"
Μειονεκτήματα: "Should have more movie choices"
Πλεονεκτήματα: "The good and service"
Μειονεκτήματα: "No TV screen"
Πλεονεκτήματα: "We left late but efficiently."
Πλεονεκτήματα: "best blanket any business class."
Πλεονεκτήματα: "the flight seat was comfortable. It was the most comfortable economy class seat."
Μειονεκτήματα: "Flight attendant didn’t smile @ all, it was like we are on her way."
Πλεονεκτήματα: "Nice stuff."
Μειονεκτήματα: "Probably teleportation?"
Πλεονεκτήματα: "Clean airplane nice pretty stewardess in short dress."
Μειονεκτήματα: "Probably private jet whit hot tub."
Μειονεκτήματα: "Nothing in time"
Μειονεκτήματα: "Being on time"
Πλεονεκτήματα: "Arrival in time"
Μειονεκτήματα: "Compartment for hand luggage was full, no space"
Πλεονεκτήματα: "Big space to front seat"
Μειονεκτήματα: "offer drinking water"
Μειονεκτήματα: "No information was avSo pick a couple up listen to this device again also right now dictation right now"
Πλεονεκτήματα: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Μειονεκτήματα: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."
Μειονεκτήματα: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"
Πλεονεκτήματα: "Very nice plane and we left on time and the flight was very smooth."
Πλεονεκτήματα: "The airplane was brand new. The crew was very friendly"
Πλεονεκτήματα: "everything was good enough"
Μειονεκτήματα: "I would like a meal and drinks on the board"
Πλεονεκτήματα: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "Small compliment from Air France was lovely and unexpected"
Μειονεκτήματα: "Horrible customer support"
Πλεονεκτήματα: "Simple no frills airline"
Πλεονεκτήματα: "Crews on Air France are outstanding!"
Μειονεκτήματα: "Baggage was lost and was delivered 2 days later."
Μειονεκτήματα: "Short flight and unmemorable (that's a good thing)"
Πλεονεκτήματα: "Absolutely nothing"
Πλεονεκτήματα: "Instructions for connected flights at airpotr were clear"
Μειονεκτήματα: "Connection time 10 minutes instead of planned 30"
Μειονεκτήματα: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."
Πλεονεκτήματα: "Newer plane."
Μειονεκτήματα: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Μειονεκτήματα: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"
Πλεονεκτήματα: "Nice new plane, on time."
Μειονεκτήματα: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."
Μειονεκτήματα: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Πλεονεκτήματα: "Nice new propeller plane on time"
Μειονεκτήματα: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."
Πλεονεκτήματα: "On time boarding and departure. Clean plane and friendly staff."
Μειονεκτήματα: "Nothing, all was good."
Μειονεκτήματα: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"
Πλεονεκτήματα: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"
Μειονεκτήματα: "I needed to cancel the flight a month before, and I got no refund"
Μειονεκτήματα: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Μειονεκτήματα: "No food or entertainment."
Μειονεκτήματα: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."
Πλεονεκτήματα: "Enough said"
Μειονεκτήματα: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"
Πλεονεκτήματα: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."
Μειονεκτήματα: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."
Μειονεκτήματα: "paying for water!"
Μειονεκτήματα: "surprised i had to pay for coffee"
Μειονεκτήματα: "Who charges for coffee, jeez"
Πλεονεκτήματα: "I was surprised by the professionalism of air Baltic employees. They dressed well."
Πλεονεκτήματα: "It was very easy to print boarding pass."
Μειονεκτήματα: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Μειονεκτήματα: "Check in staff at Riga airport were rude. Check in Maine issued the same boarding pass twice, so one of us had no boarding pass. Security line was insanely long--30+ minutes! On board you pay for everything, even a glass of water. Tiny seats and the person behind me kept pushing on the back of my seat. Very uncomfortable! Will never fly airbaltic again."
Πλεονεκτήματα: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Μειονεκτήματα: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."
Πλεονεκτήματα: "Moved up to First class section."
Μειονεκτήματα: "No refreshments"
Πλεονεκτήματα: "New Planes, crew"
Μειονεκτήματα: "Entertainment cost !!!"
Πλεονεκτήματα: "Fine, left on time, short flight."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Ναι όλα μια χαρά"
Μειονεκτήματα: "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Μειονεκτήματα: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Πλεονεκτήματα: "Simplicity and welcome with a smile"
Μειονεκτήματα: "The departure gate was far"
Μειονεκτήματα: "The return flight was very turbulent, but mostly close to take off and landing."
Πλεονεκτήματα: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Μειονεκτήματα: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Μειονεκτήματα: "Will never fly them again"
Πλεονεκτήματα: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."
Πλεονεκτήματα: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Μειονεκτήματα: "No food or entertainment"
Μειονεκτήματα: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"
Πλεονεκτήματα: "Good short flight"
Μειονεκτήματα: "Short flight, no food or entertainment"
Μειονεκτήματα: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Πλεονεκτήματα: "Crew was very nice and professional."
Μειονεκτήματα: "Seating is a bit tight. But ours was a short flight."
Πλεονεκτήματα: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Μειονεκτήματα: "Flight was cancelled 6 months ago and I still have not received my refund."
Πλεονεκτήματα: "on time inexpensive and nice flight attendants"
Πλεονεκτήματα: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."
Μειονεκτήματα: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"
Πλεονεκτήματα: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."
Μειονεκτήματα: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."
Πλεονεκτήματα: "Short fairly cheap flight"
Μειονεκτήματα: "They needed more staff to check people in. Flight was delayed because we were still boarding. Was a cluster."
Μειονεκτήματα: "I would never fly this airline again"
Πλεονεκτήματα: "The price was very reasonable. Despite delayed takeoff and boarding area lacking clear instructions, flight boarded quickly and made up most of the lost time. Other flights and trains in Italy seemed to be delayed too!! (not operated by Volotea)! I did pay extra in advance for baggage and printed out boarding cards before leaving USA for Italy. Familiarize yourself with the rules. Ate a sandwich on board, good enough and friendly flight attendants."
Μειονεκτήματα: "I had over 100 Euro extra charges on arrival at the airport that i did not expect. It makes it very difficult to compare flights when the actual cost is buried in fine print. If airlines would not charge such excessive fees for luggage, then their would be room in the overhead space; i wouldn't have to rush to get a seat; and security lines would be much shorter..."
Πλεονεκτήματα: "Comfortable airplane."
Μειονεκτήματα: "Rude counter people. Would not let me check box of wine, professionally prepared. Only airline I know of who won't allow wine. They want tourists to Sicily, tout their wine, but won't let you bring it home."
Πλεονεκτήματα: "timeliness of schedule"
Μειονεκτήματα: "Additional charges for all"
Πλεονεκτήματα: "Low price!"
Μειονεκτήματα: "Our backpacks were considered over-sized luggage and we were charged 40 euro each. (these have never been considered over-sized to other airlines) There was a fee of 30 euro to print out boarding passes. After roughly 140 euro we were able to board the plane. Numerous little fees on top of boarding pass. Rough flight, which was followed by a plane wide applause once landing."
Πλεονεκτήματα: "The ticket was affordable"
Μειονεκτήματα: "The baggage rules are dubious at best."
Πλεονεκτήματα: "The staff on the airplane was excellent, very friendly and accommodating."
Μειονεκτήματα: "all the boarding and ticket agents were less then helpful and made me check a bag that has always fit on international flights. $100 later and no explanation as to why I had to check it. Gate agents were rude and couldn't answer basic questions."
Μειονεκτήματα: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."
Μειονεκτήματα: "6 hour delay"
Πλεονεκτήματα: "Efficient boarding"
Μειονεκτήματα: "Not only do you have to pay for a meal or snack, but there is absolutely no free drink service at all, not even water. Want a can of coke? $3 on your credit card and I’ll get that right out to you. What a joke. Have to pay for a blanket too. The most penny pinching airline I’ve ever flown."
Πλεονεκτήματα: "Very comfy seats"
Μειονεκτήματα: "More food choices"
Πλεονεκτήματα: "the Screen you have"
Μειονεκτήματα: "At least one complementary drink even water would be nice."
Πλεονεκτήματα: "Seats were fine in economy. Overall the flight was a breeze."
Μειονεκτήματα: "WiFi on trans-Atlantic flights."
Πλεονεκτήματα: "Since I'm short, I had enough leg room but the chairs could recline just a bit more"
Μειονεκτήματα: "Many things could have been better. When everyone was at the gate and the staff was making announcements, no one could understand them. Was muffled. Even my friend who speaks fluent Spanish couldnt understand the announcements. The second problem was that it took so long to board. We had to take a"
Πλεονεκτήματα: "Amazing crew and super comfortable seat."
Μειονεκτήματα: "The on screen ordering was not flawless by any stretch. Logan was clogged upon on time arrive, so we waited in the area for 20 min until a gate opened. Tough on those who were anticipating toilet access upon arrival. Other than those, I'd fly them again for certain."
Μειονεκτήματα: "The seats on the plane were hard, and the food was fair."
Πλεονεκτήματα: "Reasonable price for premium class seats."
Μειονεκτήματα: "Boarding was super slow"
Μειονεκτήματα: "Baggage fees were extortionary."
Μειονεκτήματα: "It was awesome!"
Πλεονεκτήματα: "Comfortable seat with adequate legroom, cleanliness, good entertainment choices, affordable fares."
Μειονεκτήματα: "Complementary water, coffee or tea"
Πλεονεκτήματα: "The flight was punctual and there were no issues taking off or landing."
Μειονεκτήματα: "Some crew members refused to speak or try to understand French; others did not speak English. This was very confusing for me and I had to interpret for my neighboring passengers. This should not happen on a Paris - Los Angeles flight. In flight movie selection was poor."
Πλεονεκτήματα: "Good selection of latest movies available for free."
Μειονεκτήματα: "No Wi-Fi on board. No drinks were offered during the flight, only water at the end."
Μειονεκτήματα: "Bad! I will defiantly fight for a refund !!!"
Μειονεκτήματα: "SERVICE. ORGANIZATION WAS AWFUL. TWO HOURS TO CHECK IN."
Πλεονεκτήματα: "The best part was learning that we'll never fly with them again."
Μειονεκτήματα: "The flight attendants were dismissive. The food service was only offered half way into the flight for extra (not mentioned food wasn't included). They even charged for basics like water. There was no entertainment even though the tickets were supposed to include it...but at least they weren't 2 hours late on the way home causing us to miss the next flight."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Flight operated by a charter airline, very old airplane, no movies and not even water given on such a long flight"
Πλεονεκτήματα: "Spacious, comfortable"
Μειονεκτήματα: "No pillows, breakfast not very good"
Πλεονεκτήματα: "Super nice clean plane Friendly accommodating attendance"
Πλεονεκτήματα: "The price was good"
Μειονεκτήματα: "My flight to Rome was cancelled due to the snowstorm and after being redirected to Milan and then Budapest and then Paris, I knew I would never get on the Rome leg of my trip. I would have liked some weather update or communication about the trip as I just kept tracking it online. Sadly missed the flight and lost the money but I know Norwegian doesn’t control the weather"
Πλεονεκτήματα: "What is there to like?"
Μειονεκτήματα: "Delayed multiple times then cancelled the next day,"
Πλεονεκτήματα: "The staff"
Μειονεκτήματα: "How do you have an international airline flying people 10 hours PLUS and not feed them ?? I've never heard of such a thing. & even with the meal preorder bullshit they didn't have enough food for the entire plane to order from the snack bar so I STARVED for 10 hours."
Μειονεκτήματα: "Seats are too close together!"
Μειονεκτήματα: "Boarding at jfk was a shambles as there were o announcements as to why we were being delayed. Once on board it was ok very cramped seating but at least the crew were pleasant. Having read some reviews early I agree I think that if you have a good flight crew then at least your flight will be ok if not then it will be unpleasant. It wasn’t a cheap flight for a budget airline and will endeavour never to fly with them again."
Πλεονεκτήματα: "the flight itself"
Μειονεκτήματα: "the people"
Πλεονεκτήματα: "TV screens in backs of seats"
Μειονεκτήματα: "Generally not a comfortable flight. Boarding took ages both ways. I’m generally not down for ‘budget’ international flights - without adding the $60 meal service each way they don’t even offer you a water, let alone a coffee. I had to ask for water in the back and they were stingy about giving it out insisting they had to go in little plastic cups, very inconvenient."
Πλεονεκτήματα: "new planes, clean, easy boarding."
Μειονεκτήματα: "For the price, everything was great."
Μειονεκτήματα: "I wouldn’t fly Norwegian again! Poor service!!!!"
Πλεονεκτήματα: "Nice plane, smooth flight, friendly crew"
Πλεονεκτήματα: "Boarding was fast and easy"
Μειονεκτήματα: "For a premium business ticket, the service, comfort, and food is extremely poor."
Πλεονεκτήματα: "Nice crew and good clean plane."
Πλεονεκτήματα: "I LOVED the entire journey and embrace the pay as you go model for economical long haul travel!"
Πλεονεκτήματα: "Norwegian is an awesome airline."
Μειονεκτήματα: "Both Athens and JFK were horribly prepared for our flight. We were delayed 90 min departure due to the irresponsible extra screening by the Athens security staff. Then, when we got to JFK, we sat on the tarmac an extra 45 min because the gate wasn't ready for us."
Μειονεκτήματα: "They charge extra for EVERYTHING, including water. And you can't even buy snacks or other food on board unless you have "pre-ordered" it. Movies are from the 90's ("classics" LOL). At the time of purchase and at check in, there was no way to select a seat."
Πλεονεκτήματα: "Buy tickets early for super cheap, or pay more last minute. Fly no-frills for cheap, or pay for perks. Norwegian Airlines' model works for everyone."
Μειονεκτήματα: "The crew could have been more attentive. They forgot to bring a coffee I ordered through the system and ran out of milk."
Πλεονεκτήματα: "The baggage policy is a scam and not clear such that the airline over charged us at checki in $130. We of course could have avoided the charge but for the rude attendants at check in."
Μειονεκτήματα: "The entertainment system and planes are no longer best in class. The entertainment system is a joke and the planes are dirty. The staff on the plane was rude as well."
Πλεονεκτήματα: "Clean, nice food, great crew in Premium."
Μειονεκτήματα: "New movies were woefully lacking"
Μειονεκτήματα: "It would be good to know in advance that even for long international flights you're going to have no pillow, no blanket, no drinks and no food!!!!!!! Or pay a lot for it. This is hard for à long ( still expensive) flight. This is the first time I have this experience. It's very dissapointing."
Πλεονεκτήματα: "Cabin crew nice. Economy relatively comfortable."
Μειονεκτήματα: "Three hour delay from Paris to Los Angeles."
Πλεονεκτήματα: "The onboard entertainment had a wonderful variety, and the crew was helpful, and friendly. The plane was clean, and in nice shape."
Μειονεκτήματα: "It was very cold, and we were not provided with blankets or warm beverages free of charge which makes for a very uncomfortable trip."
Πλεονεκτήματα: "Easy boarding process , nice airplanes"
Πλεονεκτήματα: "Staff was fine."
Μειονεκτήματα: "Unacceptable not to have entertainment (movies) on a transatlantic flight in this day and age. We were forewarned but my phone does not maintain power for 8 hours and I would not watch a movie on my phone anyway. I did not bring a laptop or ipad."
Πλεονεκτήματα: "Premium seats are good"
Μειονεκτήματα: "Staff are not nice . Eco seats are tight"
Πλεονεκτήματα: "Plenty of great movies to watch"
Μειονεκτήματα: "Could have had a little more leg room."
Πλεονεκτήματα: "Flight attendants were very pleasant. Food and service was good. Good selection of movies."