Μειονεκτήματα: "Seat could have been more comfortable but the leg room was good"
Μειονεκτήματα: "Great customer service"
Μειονεκτήματα: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Πλεονεκτήματα: "Crew was particularly lively and friendly. The chocolates were awesome"
Μειονεκτήματα: "No entertainment throughout"
Μειονεκτήματα: "No entertainment. Food was bad."
Μειονεκτήματα: "You could have had my luggage arrive. Now I don’t know where it is"
Μειονεκτήματα: "Delayed flight."
Μειονεκτήματα: "The seats in coach are incredible small and the seats reclines way to far."
Μειονεκτήματα: "They asked me to pay for my luggages. It is strange"
Πλεονεκτήματα: "The crew was excellent, very good food, good entertainment"
Πλεονεκτήματα: "Seats were very comfortable"
Μειονεκτήματα: "The boarding was a bit unorganized"
Πλεονεκτήματα: "full aircraft"
Πλεονεκτήματα: "The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew."
Μειονεκτήματα: "I think the choice of films could be improved."
Πλεονεκτήματα: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Μειονεκτήματα: "Nothing. It was a quick and easy trip!"
Πλεονεκτήματα: "Everything, but the lack of entertainment."
Μειονεκτήματα: "The lack of entertainment."
Μειονεκτήματα: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Πλεονεκτήματα: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."
Πλεονεκτήματα: "Nice breakfast treat and chocolate is always appreciated"
Μειονεκτήματα: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Πλεονεκτήματα: "Clear, relatively comfortable plane. Free ski bag."
Μειονεκτήματα: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"
Πλεονεκτήματα: "flight left on time as schedule and the flight staff was absolutely courteous."
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Lost luggage. Flight delayed."
Μειονεκτήματα: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Service was perfect Food was incredible Movies and entertainment high level"
Μειονεκτήματα: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Μειονεκτήματα: "See comment above. Zurich airport transfer desk was not staffed by Swiss air staff. Made resolution of missed flight more difficult. Also was not informed till I checked in at San Francisco that my bag would probably not arrive at the time I arrived in Geneva."
Πλεονεκτήματα: "General attitude of staff"
Πλεονεκτήματα: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Μειονεκτήματα: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."
Μειονεκτήματα: "Seats and handling of luggage"
Μειονεκτήματα: "space at my feet"
Πλεονεκτήματα: "Crew was attentive and friendly"
Μειονεκτήματα: "Very disorganized boarding."
Πλεονεκτήματα: "Chocolate was good, a bigger piece, or 2 of them would be better"
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Courteous, welcoming crew. All good"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "No seat entertainment."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The crew was very nice and professional lucky it was a short flight"
Μειονεκτήματα: "The quality of the flight is cheap"
Πλεονεκτήματα: "BEST FLIGHT OF MY LIFE"
Πλεονεκτήματα: "The chocolate"
Μειονεκτήματα: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Πλεονεκτήματα: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Πλεονεκτήματα: "Clean and efficient plane, crew and procedures."
Πλεονεκτήματα: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Μειονεκτήματα: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."
Μειονεκτήματα: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Μειονεκτήματα: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Μειονεκτήματα: "Should be clear whether meals contain nuts."
Πλεονεκτήματα: "Service, food was excellent. They went above and beyond."
Μειονεκτήματα: "Hard to say.. Comfort of economy section."
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "The service and hospitality"
Πλεονεκτήματα: "Swiss airlines was amazing"
Μειονεκτήματα: "They were very nice attentive"
Μειονεκτήματα: "The stewardess not very nice"
Μειονεκτήματα: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Μειονεκτήματα: "This flight seems to be overbooked a lot! Why does Turkish Airlines let this happen so often? Had the same situation on my way to Istanbul. It just takes sooo much time and everything will be delayed and people get angry all along...."
Πλεονεκτήματα: "Entertainment screens good"
Μειονεκτήματα: "On the flight from Istanbul to Malaga the entertainment screens were very poor."
Πλεονεκτήματα: "I got upgraded to business class, only the fourth time in 60 years flying!"
Πλεονεκτήματα: "Service food timely departure"
Μειονεκτήματα: "Nothing to dislike"
Πλεονεκτήματα: "Crew was very good."
Μειονεκτήματα: "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."
Πλεονεκτήματα: "almost nothing"
Μειονεκτήματα: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat. the flight is always delayed and boarding chaotic."
Πλεονεκτήματα: "The food was excellent"
Πλεονεκτήματα: "The flight itself was fine."
Μειονεκτήματα: "The flight was delayed about an hour. Prior to that I had a 10 hour layover at the Istanbul airport. As this is busy 24 hours per day there are times that it is difficult to even find a seat to relax in let alone a spot to lay down."
Πλεονεκτήματα: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Μειονεκτήματα: "Older equipment. A little bit tight. But not too bad."
Πλεονεκτήματα: "All was perfect"
Μειονεκτήματα: "small plane, noisy! did not like business class. BUt overall ok"
Πλεονεκτήματα: "Turkish Airlines is a wonderful airline. The service was excellent and the food was delicious and plentiful. They are organized and helpful. On time and smooth flying and landing."
Μειονεκτήματα: "Seats are very tight (for those of us who always have to fly economy). Wish there was more legroom."
Πλεονεκτήματα: "Excellent service. Food and other amenities were excellent"
Πλεονεκτήματα: "The flights themselves were fine"
Μειονεκτήματα: "However, having a long layover in Istanbul airport was a problem as there are no seats available to sit it for hours. If Turkish Airlines wishes to continue to be a major travel hub they will need to cater to transit passengers."
Πλεονεκτήματα: "Airport, Service and much more"
Πλεονεκτήματα: "Very professional and very convenient."
Πλεονεκτήματα: "Food was great, flight was on time, clean plain, great interior, great entertainment."
Μειονεκτήματα: "Really limited leg space. I'm 5.9 and felt like I was a giant, couldn't stretch. Ordered kids meal at the time of ticket purchase but due to some reasons that crew could explain there was no food for our two year old. They offered a regular meal which my son did not want to eat. Crew was not super friendly and that seems to be the norm for this airline. Limited s"
Πλεονεκτήματα: "Crew needs to be more attentive and polite. One of the crew member passed me with out asking what to drink I waited until she comes back to tell her I didn't get a drink you just passed me she said ok what do you want . It took me by surprise her rudeness was un expected there was no apologies at all. This iwas my first time to fly with Turkish Airline. It is sad that just one member can influence the overall perception of the flight experience !!!!!"
Μειονεκτήματα: "I hope this young lady get the proper training to be polite for your upcoming flights!!!!"
Πλεονεκτήματα: "Good service and perfect entertainment"
Πλεονεκτήματα: "pleasant flight attendants"
Μειονεκτήματα: "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."
Πλεονεκτήματα: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Πλεονεκτήματα: "The food and service were great."
Μειονεκτήματα: "Seats were a bit tight"
Μειονεκτήματα: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."
Πλεονεκτήματα: "Lots of crew members Pay attention Food was good"
Μειονεκτήματα: "The boarding was chaotic"
Πλεονεκτήματα: "comfortable seats space for legs"
Μειονεκτήματα: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Πλεονεκτήματα: "Please give food preferences while booking ticket"
Μειονεκτήματα: "Food choices should have been better..."
Πλεονεκτήματα: "Food and service very good"
Μειονεκτήματα: "You broke my suitcase"
Πλεονεκτήματα: "The entertainment choice ! Amazing !!"
Μειονεκτήματα: "They lost track of my suitcase. I just received it"
Πλεονεκτήματα: "Food, kit with slippers etc, movie choices, food"
Πλεονεκτήματα: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Μειονεκτήματα: "Chaotic check-in process."
Πλεονεκτήματα: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Μειονεκτήματα: "Boarding a bit chaotic"
Πλεονεκτήματα: "The food and the boarding was fast."
Μειονεκτήματα: "Everything was great."
Πλεονεκτήματα: "Enjoyed the flight, airports, service."
Πλεονεκτήματα: "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."
Πλεονεκτήματα: "Crew was helpful."
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "The flight tracker was the only thing we could watch on this flight."
Πλεονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Μειονεκτήματα: "Rude stewardess"
Μειονεκτήματα: "Tough landing and strange turbulence"
Πλεονεκτήματα: "Seats were roomy. Plenty of movies."
Μειονεκτήματα: "Long gap between meals, they didn't walk thru and offer enough water or sandwiches. No sandwiches even once? Sometimes cabin was warm."
Πλεονεκτήματα: "Entertainment is great. Food was pretty good, comparatively."
Μειονεκτήματα: "Leg room is terrible. I mean, the worst I've ever experienced on a long-haul international flight, terrible. The only saving grace was that the middle seat was empty. Why they got rid of the Comfort Class seats, I have no idea. These seat are just plain awful."
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Very light and friendly crew"
Μειονεκτήματα: "More space"
Πλεονεκτήματα: "Staff recognized that there were too many people in the bag drop line and added more agents."
Μειονεκτήματα: "We didn't get the drinks we asked for, but we didn't complain. We could probably have sorted it out."
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The flight was delayed a bit, about a half hour in total, but the staff on the plane were very courteous. We were served a nice Greek meal even though the flight was only 3.5 hours long. Seats were comfortable. US airlines could learn a lot from Aegean."
Μειονεκτήματα: "Flight was delayed 30 minutes"
Πλεονεκτήματα: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Πλεονεκτήματα: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Μειονεκτήματα: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Πλεονεκτήματα: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "I appreciated that they didn't charge me to check in my carry on bag."
Μειονεκτήματα: "It is sad that they could not add this flight on to my Star Alliance without my card."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Everything think was good! The pilot too strong"
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Πλεονεκτήματα: "We were given a meal"
Μειονεκτήματα: "The meal wasn't very good"
Μειονεκτήματα: "too many fussy babies crying and screaming."
Πλεονεκτήματα: "Surprised to have food."
Μειονεκτήματα: "Plane was very hot boarding. Here was not organized boarding."
Μειονεκτήματα: "Cold on the plane"
Πλεονεκτήματα: "Very bad"
Μειονεκτήματα: "All the team"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Served food to all on the flight. Awesome!"
Πλεονεκτήματα: "the crew and service"
Μειονεκτήματα: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Μειονεκτήματα: "When staff give own bags and check pass have a problem and give more time but don't say any thing to me only says we fixed the problem, after that when we went to airplane and check the tickets machine has a alert , again we have a problem!! Again checked own passports and didn't say anything to me, only say nothing!!!! And we have anxiety."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Μειονεκτήματα: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
Μειονεκτήματα: "Only wish it was in a desent hour and not in the middle of the night"
Πλεονεκτήματα: "Leaving and arriving on time, snacks not bad."
Μειονεκτήματα: "I was charged 68 Bulgarian levas on our way back to Beirut . I had the same language from Beirut to Sofia and didn't pay any penny They asked from me 40 EUROS but the lady accepted 68 Levas. I wonder if the money went to the pocket of the employee."
Μειονεκτήματα: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."
Πλεονεκτήματα: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Μειονεκτήματα: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."
Πλεονεκτήματα: "Excellent service from the crew. That's about it."
Μειονεκτήματα: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Μειονεκτήματα: "No drink at the flight"
Μειονεκτήματα: "I was shocked to find that we had to pay 60 euros a bag at check in. This was almost as much as the ticket and higher than any baggage fees we have paid on other airlines for much longer flights. it is a terrible way to finance an airline and be assured that we will not fly Aegean if there is any possible way to avoid it."
Πλεονεκτήματα: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."
Μειονεκτήματα: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Πλεονεκτήματα: "Professional crew"
Μειονεκτήματα: "Depart on time"
Μειονεκτήματα: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Πλεονεκτήματα: "Amazing leg room, free snack and drink, free wi-fi."
Μειονεκτήματα: "My wife and I were separated by six rows. Unacceptable!"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "I don't like the movie options. Some are quite sexual and can be seen around the plane."
Πλεονεκτήματα: "It was all fine, a bit cramped, but otherwise fine"
Μειονεκτήματα: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Μειονεκτήματα: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Πλεονεκτήματα: "Food and workers were great"
Πλεονεκτήματα: "That we landed in the end"
Μειονεκτήματα: "More communication to passengers when there are so big delays (almost 2 hours)"
Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."
Πλεονεκτήματα: "I like the food and servise"
Μειονεκτήματα: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."
Πλεονεκτήματα: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Μειονεκτήματα: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Πλεονεκτήματα: "I liked the abundant choices for entertainment and the comfortable seating."
Μειονεκτήματα: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Πλεονεκτήματα: "It was a high quality service hands down."
Μειονεκτήματα: "The available entertainment choices were a little limited."
Πλεονεκτήματα: "Crew were polite and accommodating."
Μειονεκτήματα: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Πλεονεκτήματα: "Was a fine solid flight by Austrian."
Πλεονεκτήματα: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Μειονεκτήματα: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Πλεονεκτήματα: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Μειονεκτήματα: "See previous comments"
Μειονεκτήματα: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."
Πλεονεκτήματα: "The crew was very attentive, generous and courteous."
Μειονεκτήματα: "I can not afford first class tickets..."
Πλεονεκτήματα: "The crew were very kind. The food was good."
Μειονεκτήματα: "The space between the seats is very narrow and there is no entertainment."
Πλεονεκτήματα: "Good place for the legs"
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Πλεονεκτήματα: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Μειονεκτήματα: "Transit time through Vienna was particularly frustrating."
Μειονεκτήματα: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"
Πλεονεκτήματα: "Emergency exit row leg room. Good stuff."
Μειονεκτήματα: "Flight time, slightly delayed departure."
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Πλεονεκτήματα: "We arrived on time"
Μειονεκτήματα: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."
Μειονεκτήματα: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Πλεονεκτήματα: "All flight members were servicing very pleasantly"
Πλεονεκτήματα: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Μειονεκτήματα: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Πλεονεκτήματα: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."
Μειονεκτήματα: "Not enough snacks and no entertainment. Only an hour flight..."
Μειονεκτήματα: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Πλεονεκτήματα: "Right on schedule!!"
Μειονεκτήματα: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"
Πλεονεκτήματα: "Flight services were good. Staff friendly. food was good"
Μειονεκτήματα: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Πλεονεκτήματα: "The overall flight wads excellent."
Μειονεκτήματα: "Boarding on the return flight was poorly handled as there was no organized boarding."
Πλεονεκτήματα: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Μειονεκτήματα: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."
Πλεονεκτήματα: "Seats are ok but unable to recline"
Μειονεκτήματα: "Keep up the good work"
Μειονεκτήματα: "Very very bad."
Πλεονεκτήματα: "Crew were very professional"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Lower the aircondition temp, it was hot in the plane during flight"
Πλεονεκτήματα: "The food options were amazing and the wine was very nice!"
Μειονεκτήματα: "Gate announcement was only a few minutes before cut off!!"
Μειονεκτήματα: "Larger leg room"
Πλεονεκτήματα: "Nothing. Horrible experience overall, but what you pay is what you get."
Μειονεκτήματα: "Pretty much everything..."
Μειονεκτήματα: "boarding process felt like herding"
Πλεονεκτήματα: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Μειονεκτήματα: "6 hours delay due to bad weather."
Πλεονεκτήματα: "Budget friendliness"
Πλεονεκτήματα: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Μειονεκτήματα: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Πλεονεκτήματα: "We landed"
Μειονεκτήματα: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Μειονεκτήματα: "Unreliable schedule (final delay 1h 40 min)"
Μειονεκτήματα: "Boarding first of Priority Boarding passes did NOT take place No information on site of the 45 mun delay"
Πλεονεκτήματα: "Nice price"
Μειονεκτήματα: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Μειονεκτήματα: "It was hot and stuffy and dirty"
Μειονεκτήματα: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Μειονεκτήματα: "1 hour delay without any announcement"
Μειονεκτήματα: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Μειονεκτήματα: "Seats are terrible."
Πλεονεκτήματα: "Service, smiling and attention to details."
Μειονεκτήματα: "No kosher food."
Μειονεκτήματα: "Συχαίνομαι τις εταιρίες που δε σου προσφέρουν ένα ποτήρι νερό και δυστυχώς και η wizzair το κάνει και αυτή"
Μειονεκτήματα: "2 hrs late and we missed all our following connections as a result."
Πλεονεκτήματα: "The Crew was excellent"
Μειονεκτήματα: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Πλεονεκτήματα: "So many crying children"
Μειονεκτήματα: "Very long queues at boating in Charleroi airport"
Πλεονεκτήματα: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "Make better prices/offers to shut down ryanair !!!"
Πλεονεκτήματα: "By far better than ryanair...cheaper option to dine that airports"
Μειονεκτήματα: "Its low cost.... don’t expect comfortable seats"
Πλεονεκτήματα: "Flight was on schedule"
Μειονεκτήματα: "No free drinking water"
Μειονεκτήματα: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Πλεονεκτήματα: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Μειονεκτήματα: "The seats don’t lean back and do not have a lot of cushion."
Πλεονεκτήματα: "cheap, on time"
Μειονεκτήματα: "no reclining chairs, no free water"
Πλεονεκτήματα: "cheap, on time"
Μειονεκτήματα: "no reclining chairs, no water free"
Πλεονεκτήματα: "Staff aboard the aircraft were very nice and so was the passengers."
Μειονεκτήματα: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Μειονεκτήματα: "Lots of hidden charges."
Μειονεκτήματα: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Μειονεκτήματα: "I didn't eat No entertainment"
Μειονεκτήματα: "Basic flight. Rude crew and late flight"
Μειονεκτήματα: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Πλεονεκτήματα: "only good for short flights....the price.."
Μειονεκτήματα: "not comfortable seats"
Μειονεκτήματα: "Boarding and getting off the plane via bus"
Πλεονεκτήματα: "All handled professionally."
Πλεονεκτήματα: "leave on time"
Μειονεκτήματα: "Small airplane not very comfortable"
Πλεονεκτήματα: "No water for the passengers, tea should be paid for, full price was not shown before ticket purchase, worse customer service (very rude)."
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Preview print passwords"