Πλεονεκτήματα: "Great crew, easy process overall"
Μειονεκτήματα: "Make 1st class cheaper and give free wifi!"
Πλεονεκτήματα: "Free snacks!!!"
Πλεονεκτήματα: "Crew and service were outstanding"
Μειονεκτήματα: "Good taste perhaps...?"
Πλεονεκτήματα: "They didn’t want to help"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Check in person was very helpful in rerouting our flight."
Μειονεκτήματα: "Our flight was delayed 3-1/2 hours. The gate crew booked us in another flight but did not issue a ticket, so after transferring to another terminal, we were sent back to the Delta terminal to be issued a ticket to a third airline since we already missed the second flight. Then, they lost our luggage"
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Μειονεκτήματα: "The coffee could’ve tasted better."
Πλεονεκτήματα: "United Airlines culturally has a very big issue. The crews are not friendly and the seating is awful."
Πλεονεκτήματα: "Amazing entertainment display and the boarding process is smooth."
Πλεονεκτήματα: "Flight attendants thank SkyMiles members by name at some point during the trip, very friendly."
Μειονεκτήματα: "Didn’t give us seats together"
Μειονεκτήματα: "No meal option and my video screen volume did not work"
Μειονεκτήματα: "Crew could be on time for work so the flights aren’t delayed"
Πλεονεκτήματα: "The crew where extremely friendly, helpful and visible. As the flight was being boarded the gate agent saw me with my cane and she upgraded me to a seat closer to the front of the plane without being asked. Those extra little touches are appreciated"
Πλεονεκτήματα: "Nothing spectacular."
Μειονεκτήματα: "The headrests won’t stay up. And it’s hot."
Πλεονεκτήματα: "Didn’t like security. They were rude"
Πλεονεκτήματα: "It was a quick service"
Μειονεκτήματα: "Better food"
Πλεονεκτήματα: "The boarding was very quick"
Πλεονεκτήματα: "The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up."
Μειονεκτήματα: "Carry brewed decaf coffee."
Μειονεκτήματα: "flight was delayed"
Μειονεκτήματα: "Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade."
Πλεονεκτήματα: "Food quality was above average (compared to Air France, for instance). On-board entertainment system offers a lot of movies or tv series, assuming it is in working order."
Μειονεκτήματα: "A negative point for the entertainment system is the variety of movies - all US based movies. Other airlines mix in foreign movies, Delta is squarely US centric. Also, the entertainment system didn't properly work until rebooted, but flight attendants could not be contacted to get this done timely (cannot call attendants through a non-functional screen). Another concern is the noise level of the cabin, but it's mostly due to passengers."
Πλεονεκτήματα: "It was water or water no soft drinks"
Μειονεκτήματα: "Only water"
Πλεονεκτήματα: "The flight from Dallas was on Wednesday the 8th of August. It was scheduled for a 32 minute layover, which turned into a 30 minute layover. My son, who I booked the ticket for, ran all the way to the connecting flight's gate. They'd already closed the doors, and wouldn't let him on. Consequently he had to be re-booked onto the next flight, which didn't leave until 2200."
Μειονεκτήματα: "Did I mention that he'd taken a Greyhound bus to Dallas from Memphis on Monday the 6th of August? He got to DFW airport on plenty of time for his flight to Scotland. It should have been DFW to JFK to Glasgow. Delta cancelled his flight. Citing "weather issues." My family researched this, and couldn't find any weather issues in the North East or NY area."
Πλεονεκτήματα: "Flight crew is helpful. We travelled with my 82 year old mother who needed some assistance, especially for our short connection times, and they made sure she and our whole group made it to the connections on time."
Μειονεκτήματα: "My husband is 6’ 4” tall so the seats on the CRJ-700 are a tight fit for him. Had some trouble with boarding passes not loading on the app and couldn’t select seats until we got to the gate."
Πλεονεκτήματα: "On time, staff, and overall service"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "The seats."
Μειονεκτήματα: "In typical Delta fashion they boarded, deplane, board it again and then beat the plane. Blamed it on weather even though a full maintenance crew was beneath the plane in the entire time and, for the coup de gras moved a new flight an hour later 30 gate down. Classic Delta hopefully they'll be out of business in a year"
Πλεονεκτήματα: "Exceptionally helpful & attentive flight attendant, comfortable, on time"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Pretzel mix was lacking in quantity and taste."
Πλεονεκτήματα: "Great selection of movies"
Μειονεκτήματα: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
Μειονεκτήματα: "Padding on seats are worn out. Very uncomfortable"
Πλεονεκτήματα: "Easy to board."
Μειονεκτήματα: "Delayed due to weather."
Πλεονεκτήματα: "Arrived early"
Μειονεκτήματα: "Seat comfort. Interior is a little dated now."
Πλεονεκτήματα: "A pretty well-run flight, till we landed and waited on the tarmac for a gate. Otherwise, uneventful. Lunch was decent. Crew was good."
Πλεονεκτήματα: "Nothing other than it was over quickly."
Μειονεκτήματα: "Seat did not recline at all."
Πλεονεκτήματα: "the service in general very nice"
Πλεονεκτήματα: "Excellent service, God flight"
Μειονεκτήματα: "It was hot on the plane. The crew turned up the tempature and when I asked they said some people are cold and didn't turn it back down."
Πλεονεκτήματα: "Courteous crew"
Μειονεκτήματα: "Not enough room. Older plane model. No screens for entertainment."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "The overall flight was good."
Πλεονεκτήματα: "WiFi wouldn't work. Dark skin Asian flight attended had a shitty attitude. Would tell me FOR SURE if they would be set I g alcohol and was rude about it."
Μειονεκτήματα: "No delays."
Μειονεκτήματα: "Flight was delayed an hour"
Πλεονεκτήματα: "Wonderful crew, Shefan provided excellent service. This was my first time flying first class and my expectations were exceeded."
Πλεονεκτήματα: "On time, only one gate change!"
Μειονεκτήματα: "Cheaper. Ran out of food on the incoming flight. Should have planned better"
Πλεονεκτήματα: "The movie was good and the seat is comfortable"
Μειονεκτήματα: "Over 3 hours late for no good reason. Took an hour for maintenance to show up to sign a piece of paper. Changed departure gate 3 times. Wake up American, you’re service has gone completely to hell. And hellish is how I would describe the experience of flying on your airline"
Πλεονεκτήματα: "Good price and new clean aircraft."
Μειονεκτήματα: "Reclining seats."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "Not canceling the flight with no reason given."
Πλεονεκτήματα: "Great flight"
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Μειονεκτήματα: "Over booked flight"
Πλεονεκτήματα: "The flight and crew were very nice"
Πλεονεκτήματα: "Clean. Rough landing- felt like slamming on the breaks too hard"
Μειονεκτήματα: "They cancelled two of my flights in one weekend. We will not use American Airlines again."
Μειονεκτήματα: "Sat waiting for gate for 30 min"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "the best seat ever and very amazing crew"
Μειονεκτήματα: "Baggage claim was terribly slow in Philly (again)"
Μειονεκτήματα: "Boarding at Heathrow is horribly inefficient."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "I had almost two hours to make my Moscow connection. I almost missed the flight! The bus transfers are awful. I will avoid this airport if possible. M"
Μειονεκτήματα: "Tiny seats..."
Πλεονεκτήματα: "The service was very good"
Μειονεκτήματα: "All was good"
Πλεονεκτήματα: "Staff was absolutely awesome."
Μειονεκτήματα: "The sound on my TV was not working properly so I did not get to watch or listen to anything during the whole flight."
Πλεονεκτήματα: "Modern equipment (787)"
Μειονεκτήματα: "8 emails from Kayak and 1 from AA warning of flight delay. But gate agents did not know anything about this and boarded us on schedule. So we sat for 90 minutes until the new aircraft was 'repaired'. Failed by a mile to make the connection. And I suppose I should have paid first-class fare, as then I would have made by connection?"
Μειονεκτήματα: "The flight crew from PDX to CLT were not very customer service friendly. I was quite underimpressed."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Μειονεκτήματα: "Delayed for three hours due to weather"
Πλεονεκτήματα: "Plenty of overhead storage. Loved USB and AC outlets. Comfortable and expeditious trip."
Μειονεκτήματα: "Inboard video sound system stunk. Movie audio was inaudible, particularly dialog, and to make matters worse, choosing subtitles obliterated the rest of the audio. Love Cayman but departure gates are crowded and chaotic."
Μειονεκτήματα: "The only complaint I have is our bags getting lost twice. I’m very understanding that these things happen. But for it to happen twice seems like people might be careless to the problem."
Πλεονεκτήματα: "Everything about the flight"
Πλεονεκτήματα: "That we arrived safely and that the flight attendants were nice"
Μειονεκτήματα: "Very uncomfortable seats again with no head rest. I have not had this on any flight of any length for a very long time. Most seats have the adjustable head rest. WHO EVER HEARD OF HAVING TO PAY ADDITIONAL FOR SEATS. AND I PAID TWO TIMES AS I CHANGED MY FLIGHT TO AN EXIT ROW SO PAID DOUBLE...TWO TIMES WHICH IS HIGHWAY ROBBERY."
Πλεονεκτήματα: "I saved a passengers life"
Πλεονεκτήματα: "Flight crew had a great sense of humor - they were extra friendly while boarding as well, made traveling with AA the best! Boarding was delayed due to previous flight but our pilot even managed to get us to Denver early! Wish I could have this crew everywhere I go!"
Πλεονεκτήματα: "Uneventful and on time"
Μειονεκτήματα: "Horrible long delays."
Πλεονεκτήματα: "Full can of tomato juice, head rests on the seat, relatively roomy seats and happy attendants."
Πλεονεκτήματα: "Nothing good to say at all about American Airlines. #IHATEAMERICANAIRLINES"
Μειονεκτήματα: "We boarde on time, however there was no air conditioning or lighting on. After fully boarding we were told the pilots were going to be an hour delayed coming in! Oh yeah, and the fancy new seats don't have power outlets. #IHateAmericanAirlines"
Πλεονεκτήματα: "Quick and easy boarding"
Μειονεκτήματα: "Uncomfortable seats"
Πλεονεκτήματα: "Pleasant flight for the hour ride. Not bumpy at all."
Πλεονεκτήματα: "On time arrival"
Μειονεκτήματα: "Everything else"
Μειονεκτήματα: "I didn't know it was American Airlines. I would have bought a different ticket had I known it wasn't JAL."
Πλεονεκτήματα: "Flight was on-time and arrived early"
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "Timing and transit time was excellent"
Μειονεκτήματα: "My first flight was canceled then they took it upon themselves to bump me off the next light and put me on the latest flight where I got there at 11 o'clock at night then on the way home it was delayed again I missed my connecting flight and then he put me on the latest flight again it was a complete nightmare"
Μειονεκτήματα: "Horrible disorganization at boarding. Board from back to front for goodness sake...its common sense."