Πλεονεκτήματα: "Entertainment was great, excellent movie selections, and games."
Μειονεκτήματα: "Seat could have been more comfortable but the leg room was good"
Μειονεκτήματα: "We were packed like sardines! My flight made me want to retire from traveling!"
Μειονεκτήματα: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Μειονεκτήματα: "No entertainment. Food was bad."
Πλεονεκτήματα: "No seat comfort"
Μειονεκτήματα: "children entertainment"
Πλεονεκτήματα: "The crew was excellent, very good food, good entertainment"
Μειονεκτήματα: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."
Πλεονεκτήματα: "Nice breakfast treat and chocolate is always appreciated"
Μειονεκτήματα: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Πλεονεκτήματα: "Absolutely amazing transatlantic flight with Swiss as always"
Πλεονεκτήματα: "flight left on time as schedule and the flight staff was absolutely courteous."
Μειονεκτήματα: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Service was perfect Food was incredible Movies and entertainment high level"
Πλεονεκτήματα: "General attitude of staff"
Πλεονεκτήματα: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Μειονεκτήματα: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."
Μειονεκτήματα: "Seats and handling of luggage"
Μειονεκτήματα: "space at my feet"
Πλεονεκτήματα: "Crew was attentive and friendly"
Μειονεκτήματα: "Very disorganized boarding."
Πλεονεκτήματα: "Service, entertainment and food are top notch!"
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Courteous, welcoming crew. All good"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "No seat entertainment."
Πλεονεκτήματα: "Legroom is too little"
Πλεονεκτήματα: "Very little legroom, food was excellent"
Μειονεκτήματα: "Seats too small."
Πλεονεκτήματα: "Nice sandwich and chocolate."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The punctuality."
Μειονεκτήματα: "The food was not up to the mark."
Πλεονεκτήματα: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."
Πλεονεκτήματα: "The crew was very nice and professional lucky it was a short flight"
Μειονεκτήματα: "The quality of the flight is cheap"
Πλεονεκτήματα: "GREAT SERVICE, GREAT PEOPLE!"
Πλεονεκτήματα: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Πλεονεκτήματα: "The chocolate"
Μειονεκτήματα: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Πλεονεκτήματα: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Πλεονεκτήματα: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Πλεονεκτήματα: "Good crew and clean plane"
Πλεονεκτήματα: "Great service and flight. Thank you kayak for the great price!!"
Πλεονεκτήματα: "Boarding was on time. Staff very courteous. No complaints at all"
Πλεονεκτήματα: "Nice flight attendants. Clean planes."
Μειονεκτήματα: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"
Πλεονεκτήματα: "Great flying with Swiss!"
Μειονεκτήματα: "seats were a bit tight! otherwise, great!"
Πλεονεκτήματα: "Great kosher food! Very kind attendants."
Μειονεκτήματα: "not enough foot room."
Πλεονεκτήματα: "I was extremely pleased with everything about my SWISS flight. I have family in Switzerland and have flown 8 times in the last 5 years. This was by far my best flight."
Μειονεκτήματα: "Should be clear whether meals contain nuts."
Πλεονεκτήματα: "Service, food was excellent. They went above and beyond."
Μειονεκτήματα: "Hard to say.. Comfort of economy section."
Πλεονεκτήματα: "Food, service, beverages, film selection."
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "The service and hospitality"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "The crew was amazing and service was very professional."
Μειονεκτήματα: "Lower prices!"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Great staff on board!"
Πλεονεκτήματα: "Good service and very smooth flight"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "The flight was delayed leaving NY"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "Boarding process was smooth"
Μειονεκτήματα: "Crew was unfriendly"
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Good food and comfortable seats"
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service and polite staff."
Μειονεκτήματα: "Didn't make any announcements as the time was getting closer to board. Passengers had to hover around counter and strain to hear. It all worked out well, though!"
Μειονεκτήματα: "Short transit time. Very risky. Small seats."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "Price, Price, Price"
Μειονεκτήματα: "Keep going KAyak"
Πλεονεκτήματα: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Μειονεκτήματα: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "amazing !!!"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Crew, Food, Movies, Comfort!! I loved this trip with Turkish Airlines."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Good service, good food!! I will use Turkish air again."
Μειονεκτήματα: "They switched the gate without telling anyone"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Μειονεκτήματα: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."
Μειονεκτήματα: "Flight was delayed by one hour"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Everything was perfect during the flight."
Μειονεκτήματα: "However, our luggage did not arrive."
Μειονεκτήματα: "The flight tracker was the only thing we could watch on this flight."
Πλεονεκτήματα: "Poor service overall. Seats were just like in the economy area, not much different."
Μειονεκτήματα: "Better service"
Πλεονεκτήματα: "Very attentive staff"
Μειονεκτήματα: "I have no complaints"
Πλεονεκτήματα: "Delta Comfort Plus is always great !"
Μειονεκτήματα: "Boarding zones is confusing. What does boarding zone "basic" mean?"
Πλεονεκτήματα: "Flying Delta’s always a treat after our KLM connection. Everything is better! The staff in particular are always outstanding in comparison. Great job guys! :-)"
Μειονεκτήματα: "Really not much. A few more media entertainment options perhaps."
Πλεονεκτήματα: "I liked the polite friendly staff!"
Μειονεκτήματα: "I wish you would give me more to complain about! Just kidding! No complaints"
Πλεονεκτήματα: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Μειονεκτήματα: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "Delta One screens are a bit small."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "I liked the entertainment"
Πλεονεκτήματα: "Crew was excellent. Friendly and always with a smile."
Μειονεκτήματα: "The headphones distort the sound too much. You miss half the dialogue if you are using the Delta headphones."
Μειονεκτήματα: "Seats are too small. I cant buckle seat belt."
Πλεονεκτήματα: "Crew and plane are great"
Μειονεκτήματα: "No delays. And have the terminal bridge in working order"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Hot in the plane and the landing was uncomfortable"
Πλεονεκτήματα: "The flight was on time at departure and 30 minutes on arrival."
Μειονεκτήματα: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Πλεονεκτήματα: "Great service from boarding to landing"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy"
Πλεονεκτήματα: "Comfortable seats and good choices of movies."
Μειονεκτήματα: "Staff was rude and we were called to board but took long waiting in line to get in the actual plane. Flight was delayed. Food didn’t look appetizing."
Πλεονεκτήματα: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Μειονεκτήματα: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
Πλεονεκτήματα: "Timeliness, easy trip"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Everything. Pilots and crew"
Πλεονεκτήματα: "The crew members were very friendly"
Μειονεκτήματα: "Coach seats still a little too small. Always bump the person next to me"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Air crew was excellent"
Πλεονεκτήματα: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Πλεονεκτήματα: "The very personal pilot"
Πλεονεκτήματα: "No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time."
Μειονεκτήματα: "We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar."
Πλεονεκτήματα: "What can I say...I love Delta!"
Πλεονεκτήματα: "Happy with the choices of movies available"
Μειονεκτήματα: "All was good, possibly add healthier food options"
Πλεονεκτήματα: "Still the best great airline"
Πλεονεκτήματα: "Flight schedule and the various flight options with regardss to the number of departure and return flights."
Μειονεκτήματα: "Delta flight crew complacency and the lack of on board options. I flew first class and the food options were very limited. The crew also seem to have the attitude as though the passengers should be automatically understanding and satisfied. This was mostly on the return flight, an all male crew."
Μειονεκτήματα: "Boarding process"
Μειονεκτήματα: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "The overall flight was good."
Πλεονεκτήματα: "Very on-time and fast, respectful crew."
Μειονεκτήματα: "The airplane was old and with no entertainment."
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "Not anything"
Πλεονεκτήματα: "First flight"
Μειονεκτήματα: "Too packed"
Μειονεκτήματα: "Even with "Comfort +" the seats are horrible."
Πλεονεκτήματα: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."
Μειονεκτήματα: "Delayed flight, mechanical"
Πλεονεκτήματα: "The agent on my departure flight at the ATL airport was amazing, boarding was quick, the flight attendants were great! I had an overall great experience."
Μειονεκτήματα: "Turbulence was pretty bad both flights."
Μειονεκτήματα: "Aircraft was smelling bad! Hygiene is the key"
Πλεονεκτήματα: "Upgraded to business, plane are clean and roomy"
Πλεονεκτήματα: "Really liked the plan"
Μειονεκτήματα: "Usable to hear gate agent announcement in LAX"
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "Great airline"
Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Μειονεκτήματα: "I congratulate the KLM crew!"
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Too hot inside the aircraft"
Μειονεκτήματα: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Πλεονεκτήματα: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Μειονεκτήματα: "Boarding could be better"
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Πλεονεκτήματα: "Light snack and complementary wine"
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Πλεονεκτήματα: "Crew was awesome"
Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."
Πλεονεκτήματα: "Crew was great, very nice"
Μειονεκτήματα: "Not enough legroom"
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Πλεονεκτήματα: "Good multi media access and content"
Πλεονεκτήματα: "Comfort economy well worth the extra."
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "We love the flight all the way"
Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"
Πλεονεκτήματα: "Food was relatively good"
Μειονεκτήματα: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "Flight took off on time. Boarding was organized."
Μειονεκτήματα: "Cabin was cramped. Food quality was so so."
Μειονεκτήματα: "Wow! BA has managed to finally match Ryan Air and Easy Jet for tight seat pitch and charging for soft drinks but at thrice the price!!!"
Πλεονεκτήματα: "Quick boarding, arrived 30 min early, fast exit and quick bag retrieval"
Πλεονεκτήματα: "The food was good, the crew was friendly, and the plane was clean."
Μειονεκτήματα: "flight out of Ghana was delayed by 2 hours."
Πλεονεκτήματα: "Easy boarding."
Μειονεκτήματα: "British Airways is the only airline I’ve flown that doesn’t off free water."
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Μειονεκτήματα: "Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me."
Μειονεκτήματα: "I did web check in last night. Despite several attempt, I was NOT able to receive email with my boarding pass until I arrive my house in Luxembourg. I was able to board the flight only because I saved pdf file after aforementioned attempt and sent to my email address manually."
Μειονεκτήματα: "For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Μειονεκτήματα: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Once again BA lost my luggage from my connecting flight. Twice in a week and a half."
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Μειονεκτήματα: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "The flight was over two hours late. No USB ports for electronics. Leg room and seats were dismal."
Πλεονεκτήματα: "No entertainment and no vegetarian selections in the menu unless you book in advance again the plane was dirty"
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "prompt, good service and food"
Μειονεκτήματα: "pasta was too salty"
Πλεονεκτήματα: "Service, generally"
Μειονεκτήματα: "Noticeable lower standards on flights bound for India: poor quality seats and TV monitors."
Πλεονεκτήματα: "The plane was new. The crew was awesome and the flight short."
Πλεονεκτήματα: "Boarding was seamless and straightforward"
Μειονεκτήματα: "Crew - Mostly men that looked like they hated their jobs. They were mostly unfriendly, and getting any of them to crack a smile was like pulling teeth."
Μειονεκτήματα: "The only refreshment without charge was tap water. The crew also pulled a curtain across the tops of the seats in front of us to separate economy from priority, and it felt somewhat insulting. Boarding was delayed with no communication from the crew as we all stood at the gate waiting for instructions."
Πλεονεκτήματα: "The safety video was a great. All was on time."
Πλεονεκτήματα: "The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)"
Μειονεκτήματα: "The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers"
Μειονεκτήματα: "Not even a glass of water?"
Πλεονεκτήματα: "The flight attendants were nice. The food was actually tasty."
Μειονεκτήματα: "The flight was very bumpy and the landing not pleasant. The pilots and crew didn't give any warnings to prepare you for it. The seats are uncomfortable and too close together."
Μειονεκτήματα: "Using stairs to de-plane"
Μειονεκτήματα: "Paid extra for mediocre seats"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Πλεονεκτήματα: "The flight was bad I lost my luggage"
Πλεονεκτήματα: "staff was very friendly."
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "I thought British Airways was a better airline. I hope they do better job to when I return back to my home next mointh!"
Πλεονεκτήματα: "The seats were comfortable and they gave enough food and water."
Μειονεκτήματα: "We did on line check in, printed the tiket, and they decided to reprint it, and it never work, every time that we used this re-printed ticket doesn't work, we needed to call many time the staff, and in the baggage drop off constantly said that our baggage hast over weigth without weigth it, the scale said another thing, I have the impresion that they were pushing for extra-weigth pay."
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Πλεονεκτήματα: "Food was great All flights were on time Very clean and comfortable"
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "British Airways code share is always nice"
Μειονεκτήματα: "Older 747 not quite as nice as the Dreamliner but it made it!"
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Μειονεκτήματα: "Huge disappointment - food was inedible and on our connection we had to pay even for water. Huge drop in service and I've flown BA for years."
Πλεονεκτήματα: "Entertainment selection."
Μειονεκτήματα: "The air was stale. No circulation. It made me sick."
Μειονεκτήματα: "Each rep we spoke to said they couldnt help us and to just open a support ticket online.. Kept telling us they dont have a customer service team who can help us and its only available online."
Μειονεκτήματα: "The low resolution screens and limited programming compared to other airlines and aircraft"