Πλεονεκτήματα: "Great service"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "The Food was good."
Μειονεκτήματα: "We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible."
Πλεονεκτήματα: "I got upgraded to business class, only the fourth time in 60 years flying!"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "I liked nothing about this flight!"
Μειονεκτήματα: "No matter the airlines, all passengers going through immigration wait in long lines, no ropes but rather a big free for all. Push and shove."
Πλεονεκτήματα: "Service great."
Μειονεκτήματα: "Seats were three across very cramped and uncomfortable."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Staff was very helpful and kind. Very delicious food."
Πλεονεκτήματα: "Good connection from SFO to TLV. Good service good food"
Μειονεκτήματα: "No problem"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "We had asked for wheel chair. At Istanbul we were made to wait for almost two hours. Our boarding passes were collected by your staff, when I raised my voice, were given one wheel chair and I had to run along with the staff or we could have missed the flight. I wanted to have some grub at airport but there was no time."
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "Great service. Great food. Comfortable flight both ways"
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Μειονεκτήματα: "Very hot inside the plane"
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Μειονεκτήματα: "Crew was a bit rude on several occasions."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Πλεονεκτήματα: "Great flight, crew and experience."
Μειονεκτήματα: "Breakfast selection was a bit subpar"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "There was a lot of service. The crew were attentive or helpful if asked."
Μειονεκτήματα: "We boarded the plane and sat for two hours on the plane without taking off. Then we had to all get off the plane with all of our luggage and wait on a hot bus until we could get back on the flight. It wasn't explained what was going on or why we had to do that and it made me late for appointments I had back in New York."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Πλεονεκτήματα: "Late flight 1 hour"
Μειονεκτήματα: "Be ontime"
Πλεονεκτήματα: "Crew was amazing and helpful."
Πλεονεκτήματα: "Brought me home in an hour"
Μειονεκτήματα: "Delay again"
Πλεονεκτήματα: "The seat was super"
Πλεονεκτήματα: "Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day"
Μειονεκτήματα: "The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890."
Πλεονεκτήματα: "It was nice"
Μειονεκτήματα: "more movies to be purposed ))"
Μειονεκτήματα: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
Πλεονεκτήματα: "Flawless process! Great customer service!"
Μειονεκτήματα: "Arrival of baggage on the carousel."
Μειονεκτήματα: "The departure could have been on time"
Μειονεκτήματα: "Everything could be better, lost the second connection to Cluj"
Μειονεκτήματα: "Boarding via bus."
Μειονεκτήματα: "Delayed for 3,5 hours"
Πλεονεκτήματα: "entertainment was good"
Πλεονεκτήματα: "Free WIFI, entertainment is good"
Μειονεκτήματα: "The entertainment"
Πλεονεκτήματα: "Customer service was good"
Μειονεκτήματα: "Both flights were delayed and the airline lost my luggage"
Μειονεκτήματα: "Everything was perfect!"
Πλεονεκτήματα: "Boarding too early and then sitting on the plane."
Πλεονεκτήματα: "the plane landed on time"
Μειονεκτήματα: "luggage came late"
Πλεονεκτήματα: "Boarding was good, flight and landing"
Μειονεκτήματα: "Had to go through security check in Istanbul"
Πλεονεκτήματα: "We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling."
Μειονεκτήματα: "I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment."
Πλεονεκτήματα: "Short and sweet... friendly staff"
Πλεονεκτήματα: "Quick and easy"
Μειονεκτήματα: "No food option without meat"
Πλεονεκτήματα: "Comfy seats"
Μειονεκτήματα: "Both flights were on time!!! Comfy economy seats"
Πλεονεκτήματα: "Good communication with crew..."
Πλεονεκτήματα: "We boarded a bus to go out to the plane in very cold weather. The seat I was given was in emergency exit area I told the flight attendant and nothing was done."
Πλεονεκτήματα: "From the counter to boarding the plane the staff for Tarom were amazing and very polite. Everyone was extremely helpful and accommodating."
Μειονεκτήματα: "The boarding was a bit late and not organized efficiently. Very limited entertainment available."
Πλεονεκτήματα: "Food,staff,easy check in.everything worked perfect."
Πλεονεκτήματα: "Everything was excellent"
Μειονεκτήματα: "The stuff was outstanding"
Πλεονεκτήματα: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."
Πλεονεκτήματα: "On time, direct flight, friendly crew"
Πλεονεκτήματα: "The trip was short:)))"
Μειονεκτήματα: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"
Πλεονεκτήματα: "excellent flight attendants. Fast flight to make up for delay."
Μειονεκτήματα: "Smaller seats than other airlines. Plane was dirty. Landing was rough and downright scary. delayed flight"
Πλεονεκτήματα: "Nice crew, roomy seats"
Μειονεκτήματα: "Boarding the plane with a bus was a waste of time and exposure to fumes."
Πλεονεκτήματα: "Staff was nice and accommodating. Comfortable plane."
Μειονεκτήματα: "The food, an omelet, was not very good. Slight delay with flight."
Πλεονεκτήματα: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Μειονεκτήματα: "Boarding often takes a long time, and/or flight is delayed."
Πλεονεκτήματα: "Great price, nice crew, decent flight overall"
Μειονεκτήματα: "The food was terrible! No entertainment system"
Πλεονεκτήματα: "On time and quiet"
Πλεονεκτήματα: "That I landed safely and nothing happened."
Μειονεκτήματα: "I felt I was on a very outdated plane, so safety was a concern...luckily everything was good just old seats and service was not special at all."
Πλεονεκτήματα: "safety fly"
Μειονεκτήματα: "seats were too small, food looks not well"
Πλεονεκτήματα: "It was comfortable with good price."
Μειονεκτήματα: "old plan, dirty. food was terrible"
Πλεονεκτήματα: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Μειονεκτήματα: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"
Πλεονεκτήματα: "The sandwich was yummy."
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Flight didn't exist."
Πλεονεκτήματα: "The plane had a 50 minutes delay. The reason was "tehnical problems". Actually, 3 persons boarded 40 minutes late, so we all had to wait for them. That was so unfair."
Πλεονεκτήματα: "Crew was great and food was good and plentiful despite being only a quick flight"
Μειονεκτήματα: "I missed my flight because my previous flight was delayed 2.5 hrs"
Μειονεκτήματα: "One hour delay"
Πλεονεκτήματα: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Πλεονεκτήματα: "I canceled the flight 6 weeks ago, no refund issued."
Μειονεκτήματα: "I canceled the flight 6 weeks ago, no refund issued."
Πλεονεκτήματα: "Boarding was quick and we arrived on time."
Μειονεκτήματα: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Πλεονεκτήματα: "Arrived early to destination"
Μειονεκτήματα: "Lack of entertainment also limited drinks"
Μειονεκτήματα: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."
Πλεονεκτήματα: "First time flying with them. Strongly recommended!"
Πλεονεκτήματα: "The crew is very good"
Πλεονεκτήματα: "Seemed like a technical problem. The pilot wouldn't give up any information."
Μειονεκτήματα: "Small seats with little legroom"
Μειονεκτήματα: "glass of water should be included"
Πλεονεκτήματα: "The agent at check-in was kind."
Μειονεκτήματα: "I was put in Emergency exit row but was the last to board. There was no place overhead for my only bag which could not be kept at my feet. And of course, take-off delayed over an hour."