Πλεονεκτήματα: "The flight was short."
Μειονεκτήματα: "I got fussed at going to the bathroom because the threat of turbulence was coming. We left later than the departure time."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Μειονεκτήματα: "Had to clean my seat before seating."
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "Access to diff. kinds of movies for entertainment, nice attitude from the crew"
Μειονεκτήματα: "Seat belt sign was on almost the entire time.. Would be great to have a better way to clean hands before meals as only option for us was the lavatory.."
Μειονεκτήματα: "Caterer was late causing plane to be 45 min late taking off. All so first class could eat while we're had pretzels"
Πλεονεκτήματα: "Very nice crew, smooth boarding, made up time from late arriving aircraft. Surprised and impressed by how good AA was relative to how I remember it."
Μειονεκτήματα: "Wifi was unreliable."
Μειονεκτήματα: "American Airlines cancelled this flight and then sent one of my two checked luggages to another flight to Newark from Chicago O'Hare and didn't even think to put me and the luggage I left behind on said flight? Either they should have left both and let me deal with it OR send me on a flight."
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Πλεονεκτήματα: "Crew didn't show up was horrible"
Μειονεκτήματα: "Schedule your employees beeter"
Πλεονεκτήματα: "The crew and plane was great"
Μειονεκτήματα: "The first flight was delayed causing me to miss my second flight and having to spend an extra night at my layover location but the airline accommodated me accordingly with a room and flight the next morning Dallas airport was a shambles not being helpful at all with the people who were delayed"
Πλεονεκτήματα: "Arrived safely"
Μειονεκτήματα: "The flight was delayed 6 hours weeks before which made the return really inconvenient for my schedule. Then the flight was delayed on the day of the flight until the next day. I did not get to the hotel room until 3:30 AM- 3 hours sleep then back to airport only to have the flight delayed again."
Μειονεκτήματα: "The flight was delayed by 3 hours. They didn't tell us it was delayed until 2 hours before the flight, by which time we were already at the airport. They first delayed it 1 1/2 hours and then another 30 minutes every half hour. The airline/crew never even acknowledged the delay or apologized for it."
Πλεονεκτήματα: "I loved everything"
Μειονεκτήματα: "It would’ve been nice if we made it to fort Meyers!"
Μειονεκτήματα: "But the second plane was worse.... no video screens of any kind, no charging of any kind, no headrests, chairs were stiff and uncomfortable. You can stream shows on their wifi (free) but only if you have a charged smartphone or tablet, otherwise you're SOL. 2 bathrooms for the main cabin on a 6 hour flight"
Πλεονεκτήματα: "Checking in and boarding the plane went fast and smoothly. The crew was very kind and friendly."
Μειονεκτήματα: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "Finnair uses the American Airlines flight for this destination. Non-stop flight Raleigh to Heathrow (round trip).. Fantastic, on time and comfortable aircraft."
Μειονεκτήματα: "It would have been easier to book our seat assignments if Fdfinnair had directed us to contact American Airlines directly to get seat assignments. Could not pre-select through Finnair. If you did not want the meat meal the vegetarian meals on both flights included mushrooms...not into fungi."
Μειονεκτήματα: "The seats are very tight."
Μειονεκτήματα: "Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop"
Πλεονεκτήματα: "I liked arriving safely, although we were an hour and a half late"
Μειονεκτήματα: "American switched pilots last minute, so all passengers sat waiting in our cramped seats for about 15 minutes while pilots got situated in the cockpit. Then it was discovered a preflight mechanical check hadn't been done. So we all sat for another HOUR waiting for the mechanics to arrive and do their work. The flight attendants were unpleasant and rude."
Πλεονεκτήματα: "Everything about the flight was great"
Πλεονεκτήματα: "Plane was new and entertainment was free. Great service too."
Μειονεκτήματα: "American has improved a lot"
Πλεονεκτήματα: "The replacement crew and ground attendants get thumbs up for trying their best to help."
Μειονεκτήματα: "Captain intentionally “timed out”. It was 3 1/2 hours delayed finding a replacement crew. And then the plane timed out for maintenance and we needed to switch planes. In all, we “boarded” 3 times before we finally departed."
Πλεονεκτήματα: "The crew was incredibly helpful and friendly, the seats are so comfortable and the free tv is such a perk!"
Μειονεκτήματα: "I wish the flight crew could more strongly enforce the storage issue. When I have to check my bag, adding another 40 mins to my airport experience, because someone puts their purse in the overhead storage it peeves me a bit."
Πλεονεκτήματα: "More options for food like rice chicken or rice beef"
Μειονεκτήματα: "Pls have decent meal plans and the seats were very uncomfortable American Airlines need improvement in all areas"
Πλεονεκτήματα: "crew was great"
Μειονεκτήματα: "Delays! A few hours. There were liars among their staff!"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "De-boarding was slow"
Μειονεκτήματα: "The airline was changed and I was not aware until I arrived to the airport."
Πλεονεκτήματα: "Boarding went well / flight crew was friendly"
Μειονεκτήματα: "Food - meh even for airline food Entertainment - shared tv with no sound and no ear phones and it was an international flight?! We went back in time 20 +yrs"
Μειονεκτήματα: "The seats are too tight."
Μειονεκτήματα: "No entertainment, no food"
Πλεονεκτήματα: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."
Μειονεκτήματα: "The touch screens were horrible and no Wi-Fi"
Πλεονεκτήματα: "I have been flying American Airlines for years and never had a big issue. The crew was better some times than others but I usually travel at night and try to get some sleep. Obviously, I like the newer planes and hope that the fleet will eventually be replaced entirely."
Πλεονεκτήματα: "Check-in went fairly smoothly."
Μειονεκτήματα: "Crew (stewardess' were quite crabby)."
Μειονεκτήματα: "After waiting for the plane to receive some kind of maintenance for hours on end and missing our connecting flight, they finally sent us to another city to catch a different plane to our final destination."
Πλεονεκτήματα: "Flight was one time."
Πλεονεκτήματα: "Great team of flight crew members but boy it will be a long time before I want to travel through London Heathrow again."
Μειονεκτήματα: "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours."
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "The entertainment touch screens are HORRIBLE! It can take up to a minute to get the button you are pushing to respond. It was this way on both AA flights I had (different planes). Also, when the captain or flight attendant chimes in with a message when you are watching a movie, the volume of the announcement is incredibly loud. Last, there was no WiFi available on the plane. It was a 9 hour flight and this is 2016."
Πλεονεκτήματα: "Plane on time."
Μειονεκτήματα: "Small commuter jet. Very cramped."
Πλεονεκτήματα: "The crew, as always"
Μειονεκτήματα: "Being sectioned off from 1st class"
Μειονεκτήματα: "Only pretzels were served. Crew was very nice. Friendly too!"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "That they would not cancel the flight two days prior"
Μειονεκτήματα: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"
Μειονεκτήματα: "Food and personnel attitude."
Πλεονεκτήματα: "Friendly and courteous"
Μειονεκτήματα: "Like that is good"
Μειονεκτήματα: "Not only was the flight hours late but there was practically no communication what was going on and what to expect."
Πλεονεκτήματα: "The crew was really nice. They were friendly and genuine."
Πλεονεκτήματα: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Μειονεκτήματα: "The lack of education and polite of the Stewart is a minus on that airline"
Μειονεκτήματα: "Boarding procedures are a disaster. The plane arrived early however there was not a gate available for 45-60 minutes. Removal of the bags for customs inspection also took over 45 minutes. We then missed our connecting flight Out luggage made the plane but we didn’t!"
Μειονεκτήματα: "Flight was an hour late."
Πλεονεκτήματα: "It was cheap"
Μειονεκτήματα: "Flight was late, boarding and unloading was slow so I missed my connection to LA."
Πλεονεκτήματα: "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"
Πλεονεκτήματα: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Μειονεκτήματα: "A bit more space for placing magazines etc would be welcome"
Πλεονεκτήματα: "The crew was good. Seat is ok, not very comfortable."
Πλεονεκτήματα: "That's the only good thing."
Μειονεκτήματα: "Mediocre food, flight attendants were cold and unhelpful. I never heard of 90% of the entertainment offered, and the rest were really old. Bring your own entertainment, and a charging cable. In fact, bring everything you think you will need, water, food, Tylenol for the headache you will definitely have by the end of his flight. No one has any interest in being helpful or making your flight Pleasant."
Πλεονεκτήματα: "Boarding, on time"
Μειονεκτήματα: "Not much room in seats. Especially if sest in front gets reclined."
Πλεονεκτήματα: "The entertainment was good and the crew was great."
Μειονεκτήματα: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."
Πλεονεκτήματα: "Flight left on time"
Μειονεκτήματα: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"
Πλεονεκτήματα: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"
Πλεονεκτήματα: "More space since there wasn't people"
Μειονεκτήματα: "Paying for food"
Μειονεκτήματα: "Had to take a flight to New York 2 days later, then drive back home"
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Πλεονεκτήματα: "Easy boarding On time Very organized"
Πλεονεκτήματα: "Too long to check in not enough counter open , I was at the airport at 0500 for 0745 flight almost missed my flight when you don’t have the choice to do it online. Nothing is offered on the flight not even water spacialy after running around to find the gate, not on time made international connections difficult"
Μειονεκτήματα: "Bumpy ride in parts."
Μειονεκτήματα: "Entertainment Screens did not work. Charged for drinks."
Πλεονεκτήματα: "Crew was friendly and very helpful."
Πλεονεκτήματα: "Seats were too crowded. No leg room."
Πλεονεκτήματα: "Flight amenities were great! When I discovered my passport was missing at my connection in London, John, the rep made calls to track it down where I left it in the tub at the security check point! He then walked with me to get it and then to re-book my flight since I had missed my scheduled flight......and there was no charge for the new flight! Unheard of in this day and age."
Πλεονεκτήματα: "The food for sale was better than average"
Μειονεκτήματα: "The seats are by far the most constricted I’ve ever been in"
Πλεονεκτήματα: "The prive"
Μειονεκτήματα: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No service on board. Not even water was offered."
Πλεονεκτήματα: "Emergency exit seats. Very narrow though."
Μειονεκτήματα: "I don't know what they served us. I wouldn't call that food. Breakfast was even more depressing than dinner. No entertainment system, except those collective screens – everybody needs to watch the same movie. Staff was rude and flight was 2 and half hours LATE."
Πλεονεκτήματα: "Smoothest flight ever"
Μειονεκτήματα: "No beverage of any sort offered"
Πλεονεκτήματα: "Quick boarding."
Μειονεκτήματα: "No movies or videos. Children crying and screaming."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "EVERYTHING was a charge Water wasn't even offered."
Μειονεκτήματα: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."
Πλεονεκτήματα: "I was in seat 38L and was very pleased to see that it reclined fully. I hope that is always the case as I will endeavor to book that seat regularly."
Πλεονεκτήματα: "Lots of leg room, comfortable and very nice staff."
Μειονεκτήματα: "See Above. There was a 2.5 hour delay. I was worried I would not make my flight to Vigo, but I did"
Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Πλεονεκτήματα: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Μειονεκτήματα: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Πλεονεκτήματα: "great leg room and food"
Μειονεκτήματα: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Πλεονεκτήματα: "The flight attendants were so kind, the food was delicious, and the entertainment options were great!"
Πλεονεκτήματα: "Flight attendant didnt help to pup up my luggage; even water was not free"
Πλεονεκτήματα: "I got a connection in Madrid to my destination, but the previous flight was delayed about 30 minutes. I got in the airport about 15 min before the gate closed. The gate that i arrived to my connection flight was around 26 min away. I have a condition on my leg and i cannot run, so i walked really fast through the airport and I was so happy to see that they were waiting for my delayed flight... which is very unusual. Thank you!!!!"
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "Crew was courteous and friendly. They provide great customer service."
Μειονεκτήματα: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."
Μειονεκτήματα: "No beverage service. Flight was delayed two hours."
Μειονεκτήματα: "I got fever after I boarded the flight. After the lunch/dinner , probably 30 mins after it I asked for Hot water or some hot tea as I was feeling cold. Both the flight attendants told me the service is closed. If this is your hospitality, ba**s to you from next time."
Μειονεκτήματα: "USB outlets at seats, footrests in first class"
Πλεονεκτήματα: "Crew was good. Food was ok."
Μειονεκτήματα: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Μειονεκτήματα: "Some kind of compensation to cover the missed shuttle and my time."
Μειονεκτήματα: "Seating is very uncomfortable. A lot of turbulence during the flight made me very sick. Landing was very rough."
Πλεονεκτήματα: "Arrived early. Great crew."
Μειονεκτήματα: "Movie selection is a bit stale"
Μειονεκτήματα: "In both flights the in flight entertainment don’t work, you need to pay for a service that is free in other airlines"
Μειονεκτήματα: "There was an odor of raw sewage the entire flight. Myself and my son were feeling ill by the time the flight was over."
Μειονεκτήματα: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "My tv screen did not work."
Πλεονεκτήματα: "On time & courteous. & On board service was excellent"
Πλεονεκτήματα: "The direct flight was really nice."
Μειονεκτήματα: "That entertainment had an extra cost."
Μειονεκτήματα: "One of the flight attendants was rude!"
Μειονεκτήματα: "Arttitudelady screamed at me when I got up to go to the restroom"
Πλεονεκτήματα: "I had a good amount of time between each flight, every plane was waiting at the gate when I arrived, every flight arrived early."
Μειονεκτήματα: "Free entertainment on the TVs would have been nice, but the United App Entertainment is good tool."
Μειονεκτήματα: "2 suitcases out of 6 came broken, the airline did not accept any claim because they say the type of damage is not covered!!!"
Πλεονεκτήματα: "Despite a slight delay in take off the flight landed on time; crew was friendly and efficient"
Μειονεκτήματα: "Couldn't get a seat assignment until I arrived at the gate; boarding was slow and a little disorganized; seats are small"
Μειονεκτήματα: "Flight was canceled and attendant very unhelpful"
Πλεονεκτήματα: "I arrived safely at my destination."
Μειονεκτήματα: "We were delayed leaving IAD. We sat on the tarmac for 20 - 25 minutes waiting for a gate at SLC. The flight attendant neglected to look my way when picking up discarded trash, (I raised it up when she passed me - she was looking the other way and raced up the aisle), so I sat with my trash during the final 30 minutes of flight (and additional 20-25 minutes waiting for gate)"
Μειονεκτήματα: "Cancelled flight, then delayed."
Πλεονεκτήματα: "There was a delay due to thunderstorms and the female pilot handled it extremely well"
Πλεονεκτήματα: "The flight was quick and easy"
Πλεονεκτήματα: "Boarding process did not take long"
Μειονεκτήματα: "Rough landing"
Πλεονεκτήματα: "Flight attendants were nice"
Μειονεκτήματα: "Rough flight, seats aren't real comfy"
Μειονεκτήματα: "Wifi never worked, mentioned several times to crew and didn't have decency to check or follow up. Attendants were crabby at best and were acting like they were doing passengers a favor by even. Wing there. Very rude and unprofessional to every question. Captain came out to go to bathroom twice and chatted up remaining flight attendant for several minutes- making it so passengers couldn't approach restrooms."
Πλεονεκτήματα: "The flight attention is good."
Μειονεκτήματα: "We have stay the night In SAF without food, water and the Airline staft very indifferent."
Μειονεκτήματα: "That no one told me about the mandatory $25 luggage fee even for a carry-on bag. Very dissatisfied."
Πλεονεκτήματα: "The meal that was served was exceptionally good."
Μειονεκτήματα: "Is it really that much more expansive to provide complementary movies - personally I never watch the movies but many passengers do - I did not notice anyone who purchased this service."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Nothing to drink offered, not even water"
Πλεονεκτήματα: "Missed my flight so I ended up staying overnight in the airport to catch the 5:25 am flight the next morning. One of the cleaning staff found a blanket for me which really helped since it was incredible cold in the airport."
Μειονεκτήματα: "Security line at BWI is extremely long and under staffed compared to other airports. There was not enough legroom and the flight attendants pressured people to check baggage when there was plenty of room on the flight to stow luggage."
Πλεονεκτήματα: "Boarding and landing ahead of schedule"
Μειονεκτήματα: "Never got there canceled for weather."
Μειονεκτήματα: "Honestly just didn't like that I couldn't pick my seat ahead of time, seemed kind of silly. I'm a big guy and need to not be in the middle seat."
Πλεονεκτήματα: "Everything was fine except I barely made the flight in Chicago.when arriving in Charlotte I had to wait about 10 or 15 minutes for a wheel chair to get off the plane."
Μειονεκτήματα: "Having to wait on a wheelchair so long in Chicago I almost missed my flight and having to wait so long for a wheelchair when I arrived in Charlotte."
Πλεονεκτήματα: "The long haul from Latvia to Oregon is usually a pain but the SAS employees worked to make it as positive as possible. Everything was great from the seats and accommodation to the food and staff."
Πλεονεκτήματα: "Automatically rebooked flight was changed free-of-charge to a different destination."
Μειονεκτήματα: "Original flight was delayed, which was understandable due to inclement weather. Connecting flight, which was also United Airlines, was either uninformed of the delay, or indifferent. Myself and two other passengers arrived 2 minutes before the flight left, were told we could not board, and watched the plane undock from the gate and fly away."
Μειονεκτήματα: "United delayed the flight over for 2 hours with over 24 hours of flight time. The reason was one of the crew memeber called in sick. When we showed the flight, we were told the flight has to make another stop in San Francisco thus delaying the flight for amther 3 hours. If they know hat they are missing a crew member over 24 hours and cannot find a replacement, this is a serious problem with United. They must be running a very tight ship."
Πλεονεκτήματα: "Crew and staff were great!"
Μειονεκτήματα: "Flight was delayed over 3 hours so we had to move to next day."
Πλεονεκτήματα: "Second flight was a million times better"
Μειονεκτήματα: "Crew in First was a joke. Not even offered water. What a terrible service."
Πλεονεκτήματα: "The food really was tasty"
Πλεονεκτήματα: "Crew was very helpful and good"
Μειονεκτήματα: "Seats are not comfortable and no entertainment no refreshments improve in this field"
Πλεονεκτήματα: "short flight nice crew"
Μειονεκτήματα: "no food like in Europe"
Πλεονεκτήματα: "My ticket was with Lufthansa but the airline was in fact United Airlines. My original flight was from Paris to Newark. The United flight was cancelled with no explanation. So there was nothing to like."
Μειονεκτήματα: "The United flight was cancelled with no explanation. My orignal ticket was for a direct 8 hour flight. When my flight was rescheduled it was with a connection in Washington, D.C. with a 4 hour lay-over. I arrived home almost 5 hours later than scheduled. Awful experience!"
Πλεονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "The staff was really polite and were willig to answer all questions with a smile."
Μειονεκτήματα: "The seat I was on could not be reclined. This was most unpleasant because it was an overnight flight. You should earn the clients - even economy passengers - when this seat is the one being assigned to them. I would payed beforehand to get a more comfortable seat if I'd known I was to fly on a no-reclining seat on an overnight flight."
Πλεονεκτήματα: "The crew. The cheese plate."
Μειονεκτήματα: "The TV kept going off. No news channels available."
Πλεονεκτήματα: "Nice good and movie selection. Seats were very comfortable."
Μειονεκτήματα: "No tv in headrest."
Μειονεκτήματα: "Constant updates, saying more delays"
Πλεονεκτήματα: "Entertainment and crew were great"
Μειονεκτήματα: "Boarding was not well organized or communicated. Food was a little unusual."