Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Μειονεκτήματα: "Check-in in Munich took way too long. The lines were confusing and the agent opened another lane and took about 30 people who were behind us in line ahead of us."
Μειονεκτήματα: "It was what I expected. Nothing incredible but good"
Μειονεκτήματα: "Food, not in time."
Μειονεκτήματα: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "crew was great and flight was on time"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everyone was super nice, just a bad system."
Μειονεκτήματα: "My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Πλεονεκτήματα: "I appreciated that they didn't charge me to check in my carry on bag."
Μειονεκτήματα: "It is sad that they could not add this flight on to my Star Alliance without my card."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "space when seating"
Πλεονεκτήματα: "Seats way to tight. Don't think I will use them again."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Air attendants were nice"
Μειονεκτήματα: "Long queue for baggage check. Food was below average."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "The changes in gates"
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Μειονεκτήματα: "Its the worst airline"
Πλεονεκτήματα: "Excellent AEGEAN staff, polite and helpful."
Μειονεκτήματα: "Cold on the plane"
Πλεονεκτήματα: "Everything was fine."
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."
Πλεονεκτήματα: "I enjoyed the crew and the food."
Μειονεκτήματα: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Πλεονεκτήματα: "Quick. Clean plane"
Μειονεκτήματα: "Boarding a bit long but still fine"
Μειονεκτήματα: "When staff give own bags and check pass have a problem and give more time but don't say any thing to me only says we fixed the problem, after that when we went to airplane and check the tickets machine has a alert , again we have a problem!! Again checked own passports and didn't say anything to me, only say nothing!!!! And we have anxiety."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "Quick and direct flight."
Μειονεκτήματα: "There wasn't any food or snacks. The airport was a bit chaotic."
Πλεονεκτήματα: "The flight was great. The staff was nice. Everything was great!"
Μειονεκτήματα: "We were delayed almost 3 hours and we're not provided with the reason for the delay except for "technical difficulties" at airport"
Μειονεκτήματα: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."
Μειονεκτήματα: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."
Πλεονεκτήματα: "The flight crew were very friendly and gorgeous!! And short flights!!"
Μειονεκτήματα: "The boarding process was a little unorganized."
Πλεονεκτήματα: "The flight attendants were quite personable and engaged."
Μειονεκτήματα: "Huge delay... :("
Πλεονεκτήματα: "Crew was fantastic and with an exceptional service. Food was really good."
Μειονεκτήματα: "Maybe the seats coudl be a little bit wider"
Πλεονεκτήματα: "Rude inconsiderate staff. Terrible plane"
Μειονεκτήματα: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Πλεονεκτήματα: "For short flight the seats are ok with space for the legs"
Μειονεκτήματα: "The flight was 30 minutes delayed"
Μειονεκτήματα: "Complete experience and issue, resolution"
Πλεονεκτήματα: "That we landed in the end"
Μειονεκτήματα: "More communication to passengers when there are so big delays (almost 2 hours)"
Μειονεκτήματα: "Connecting flight tolerance and easy upgrade from one class to another."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Menu was poor"
Πλεονεκτήματα: "Seat size was decent, not like us airlines, there’s actually space for you knees."
Πλεονεκτήματα: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Μειονεκτήματα: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Πλεονεκτήματα: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Μειονεκτήματα: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."
Πλεονεκτήματα: "The stewardess is very polite and accommodating n"
Πλεονεκτήματα: "I liked the crew on the flight."
Μειονεκτήματα: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Μειονεκτήματα: "May bags didn't make the transfer and were sent on to me the following day."
Πλεονεκτήματα: "It was a very safe trip"
Μειονεκτήματα: "Small space in Economy class"
Πλεονεκτήματα: "It was perfect, very few people, great service"
Μειονεκτήματα: "The worst airline, customer service ever"
Πλεονεκτήματα: "Boarding/deplaning quick Left on time"
Μειονεκτήματα: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Πλεονεκτήματα: "The service. Very attentive staff."
Μειονεκτήματα: "Hot meal was awful"
Πλεονεκτήματα: "Crew was courteous"
Μειονεκτήματα: "No information on delay given until boarded."
Πλεονεκτήματα: "Flight was good and everything worked out perfectly."
Πλεονεκτήματα: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Πλεονεκτήματα: "My flight from Vienna to Warsaw was fine."
Πλεονεκτήματα: "Being on time"
Μειονεκτήματα: "No pillows,only carb food"
Μειονεκτήματα: "LOST BAGGAGE !!!!!!!"
Μειονεκτήματα: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Μειονεκτήματα: "Flight was cancelled and we weren't notified."
Μειονεκτήματα: "economy class eats sold as business class !!! very poor and cheap strategy --"
Πλεονεκτήματα: "All flight members were servicing very pleasantly"
Πλεονεκτήματα: "very short layover and my check luggage made it all the way home with no problems"
Πλεονεκτήματα: "Flight crew was pleasant, calm, and efficient."
Πλεονεκτήματα: "No unnecessary waiting. Excellent service!!!"
Πλεονεκτήματα: "The staff was very pleasant"
Μειονεκτήματα: "Very crowded plane!"
Πλεονεκτήματα: "Staff are pleasant and competent."
Πλεονεκτήματα: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."
Πλεονεκτήματα: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Μειονεκτήματα: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Μειονεκτήματα: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Πλεονεκτήματα: "everything on time, good selection of movies"
Μειονεκτήματα: "the food....pretty bad"
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Good food, service, and entertainment"
Μειονεκτήματα: "The seats are not very cushioned"
Μειονεκτήματα: "The plane was very old. On my seat, the TV screen did not work. The cabin crew was lazy. Nobody paid any attention to the Attendant light by my seat."
Μειονεκτήματα: "Food is a joke"
Πλεονεκτήματα: "The crew was good."
Μειονεκτήματα: "Poor planning on having the connection in terminals far apart from each other."
Μειονεκτήματα: "Drops coming down from the Air condition system"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."
Πλεονεκτήματα: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Μειονεκτήματα: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"
Πλεονεκτήματα: "Seating, interior and menu"
Μειονεκτήματα: "My previous flight was late. Flight attendants didn’t know how to guide me to my next gate as I was late"
Μειονεκτήματα: "We were unable to fly this trip due to United cancelling our flight."
Πλεονεκτήματα: "The service and the airplane"
Μειονεκτήματα: "Nothing at all"
Πλεονεκτήματα: "The flight was on time. The cabin crew was helpful and very friendly and the food was the best we have recently had on an international flight. The entertainment selection was enormous and spanned the realm of all venues."
Πλεονεκτήματα: "It was a great airline! I flew economy but still was very comfortable."
Μειονεκτήματα: "I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays."
Πλεονεκτήματα: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
Μειονεκτήματα: "No entertainment. Plane was cold."
Μειονεκτήματα: "Everything, lost luggage and missed flights because of flights not making their time."
Πλεονεκτήματα: "Food was good but it would be great if we can select more options online before boarding the flight. Beverages were served without ice and you have to ask for ice cubes every time"
Μειονεκτήματα: "AC in flight from Seattle to Delhi was at high temperature so we didn’t use any blankets or were not comfortable enough to sleep"
Μειονεκτήματα: "We only had 45 minutes between flights. We almost missed our flight to Naples due to having to go through security again in Frankfurt. The Frankfurt airport was very congested. I wouldn’t have booked a flight with such a short layover had I known how far apart the gates were and that we’d have to go through security again. I would suggest not offering flights with such short layovers."
Πλεονεκτήματα: "Lots of space....very comfortable seat."
Μειονεκτήματα: "Can’t think of a thing."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "The service to clients number one. I like"
Πλεονεκτήματα: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Πλεονεκτήματα: "the on time scheduled departure"
Μειονεκτήματα: "the long complicated walk to terminal"
Μειονεκτήματα: "Very uncomfortable seats too close together. Boarding was late and plane was full. People had to out roller boards understand seats that were too close together. Seemed very unsafe. Stuffy and hot. Terrible turbulence."
Πλεονεκτήματα: "Flight itself was fine. Some turbulence but that could not be helped"
Μειονεκτήματα: "My 6am flight was cancelled while we were waiting in line. No one explained anything. Just went up to desk and I was put on a flight an hour later. But then my bag did not make it I was there in plenty of time to check in. Easy explanation would have helped"
Πλεονεκτήματα: "Crew was very friendly"
Μειονεκτήματα: "The food was not that great"
Πλεονεκτήματα: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "See comments above."
Πλεονεκτήματα: "The polite stewards The food and drinks given for free."
Πλεονεκτήματα: "Everyone are friendly thank you"
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Not on time. Lost luggage."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Very professional. Excellent service. Very good food (for a flight)."
Μειονεκτήματα: "Delays in departure from Hamburg. Lack of information, directions or assistance with connection."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Great Crew excellent service"
Μειονεκτήματα: "Row seats not comfortable"
Πλεονεκτήματα: "Food TV movies service cab crew."
Πλεονεκτήματα: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Μειονεκτήματα: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."
Μειονεκτήματα: "They rescheduled me for 40+ hours of flight instead of the 19 that I had paid for. Instead of flying me directly Turin to Munich, I had to go Turin to Frankfurt, 5.5 hour layover, then Frankfurt to Munich, 13.5 hour layover, then Munich to Denver. 2 of those 3 flights were an hour delayed."
Μειονεκτήματα: "its was very very bad bad bad bad its a shame for them very not good bed bed"
Πλεονεκτήματα: "The price, the service, the food."
Μειονεκτήματα: "The sardine can."
Πλεονεκτήματα: "Quick flight good crew!"
Μειονεκτήματα: "No in flight entertainment"
Πλεονεκτήματα: "Pre-bording with children and nice entertainment selection of movies, tv shows and music."
Μειονεκτήματα: "rhe FA was saying that they have either pasta or chicken and they had beef, when asked what kind of pasta he said how would I know."
Μειονεκτήματα: "The woman who checked me in at the start of my journey from TLV on 2/17/20 provided exceptional customer service. She was very professional and customer service excelled beyond measure. Thank you. My return flight on 3/23/20 was enjoyable and pleasant. Bathrooms on plane very well maintained. I will definitely fly El Al in the future!"
Μειονεκτήματα: "The back of the plane was very hot."
Μειονεκτήματα: "Business class on the dream liner is great"
Πλεονεκτήματα: "Good service"
Πλεονεκτήματα: "almost eveything"
Μειονεκτήματα: "More space and larger selection of movies and shows."
Πλεονεκτήματα: "The staff was accommodating"
Μειονεκτήματα: "The seats were crowded and there was practically no entertainment"
Μειονεκτήματα: "Two hours late..."
Πλεονεκτήματα: "Crew was friendly, efficient and handle a problem business passenger with a smile and good nature diffusing and placating the passenger even thou the passenger was at fault."
Μειονεκτήματα: "Business seats should really recline all the way."
Πλεονεκτήματα: "pleasant seats, friendly staff"
Μειονεκτήματα: "security checking in airport"
Πλεονεκτήματα: "Crew was amazing. Seats were small. I had middle sear both going and coming back."
Μειονεκτήματα: "The personnel responsible for accompanying me on wheelchair didn’t want take me to the car in parking lot. He just dropped me at airport exit."
Μειονεκτήματα: "In flight entertainment system was not working. Plane was 40 minutes late leaving. Had to run to make connections. Luggage didn’t make it."
Μειονεκτήματα: "They didn’t allow families to board first, flight was over an hour delayed, food was horrible."
Πλεονεκτήματα: "everything was fabulous"
Πλεονεκτήματα: "Nice plane... looks modern. Brand new."
Μειονεκτήματα: "Way too many security and border control checks."
Πλεονεκτήματα: "Nothing to get imprese"
Μειονεκτήματα: "Good attention, standard flight"
Μειονεκτήματα: "El Al switched the flight to IsraAir and the plan was very old and the most uncomfortable I ever was on."
Πλεονεκτήματα: "The flight wasn’t full"
Μειονεκτήματα: "I would have liked to get a small bottle of water when I bord"
Πλεονεκτήματα: "New airplane but cheap seats"
Μειονεκτήματα: "Feels like a low-coster"
Πλεονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "Check in process. Seat broken,"
Πλεονεκτήματα: "On time Crew were friendly"
Πλεονεκτήματα: "Flight was on time, comfortable, nice movie"
Πλεονεκτήματα: "New plane with a great entertainment selection but I think the leg room is becoming less with each new plane. Musical seats —if you’ve flown ElAl before you know what I mean—was annoying. Flight crew seemed to disappear for a while. No response to the call button for over 5 minutes so I walked to the back of the plane where all flight crew seemed to be congregating to get a glass of water. When crew was around, they were very pleasant ."
Μειονεκτήματα: "The food quality"
Πλεονεκτήματα: "the staff is nice and helpful, food was fine, boarding and fligh on time"
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Old plane, crowded with no space for handbag because of other passengers' carry on."
Μειονεκτήματα: "CHECK IN TOOK VERY LONG TIME"
Πλεονεκτήματα: "On time take off and landing, polite and competent crew."
Μειονεκτήματα: "Unexpected $45 charge per bag. Had trouble arranging this in advance because the "manage my trip " feature on their website did not work. Was not expecting food, but they did not even serve complimentary coffee or orange juice---3 1/2 hour flight."
Πλεονεκτήματα: "Israeli jewish airline"
Μειονεκτήματα: "Safety movie didn/t work properly and we taxi back to the gate."
Μειονεκτήματα: "They did not let my dougther get in to the plan because they said she did not had ticket to come back and she did had for aug 10 She lost the flight and force us to buy a new one for Sunday"
Πλεονεκτήματα: "The crew is nice."
Μειονεκτήματα: "Yet again the plane was old and uncomfortable. I am fed up with paying full price and getting a plane that has an entertainment system that is falling apart and seats where you feel like you are sitting on top of the other passengers."
Πλεονεκτήματα: "Flight was comfortable. Staff was nice. Uneventful trip."
Μειονεκτήματα: "When I tried to reach el al by phone with a question, automated system told me to hold which I did. I held for an endless amount of time until I gave up. Several hours later tried again with same results."
Μειονεκτήματα: "El Al is not service oriented. Disgusting customer care."
Μειονεκτήματα: "They lost my luggage."
Μειονεκτήματα: "No tv for every seat"
Μειονεκτήματα: "Everithing. Worst air line ever!"
Πλεονεκτήματα: "That it was a non stop flight."
Μειονεκτήματα: "A. the airplane was the oldest airplane I've been on. The seats were so uncomfortable, I thought my butt would crack open after sitting on it for 10 hours. The TVs were worse qualities than what we had 50 years ago. There was minimal seat room for arms and legs. I'm not just bitchin, but I never paid that much for a flight, yet, it was the worst experience ever. (Just to give context, I've flown to Israel with Azerbaijan, Royal Jordanian, Air France and Turkish Airlines and ALL of them were exponentially more enjoyable). B. The flight attendants were literally the ruddest ones I've met. I clicked the help light on my seat like 5 times throughout the flight for water but they never came. I couldn't get up because an old woman was sitting next to me and she was sleeping. C. The flight was delayed which was a huge inconvenience for me because I bought this flight specifically because of its departure time. Overall, my advice is to stay away from this airline because it will probably be your worst flying experience ever"
Πλεονεκτήματα: "short lines, efficient security check, easy online check in, smooth boarding"
Μειονεκτήματα: "lunch was mediocre--maybe due to Passover"
Πλεονεκτήματα: "Entertainment system did not work at my seats on both legs on my round flight."
Μειονεκτήματα: "Plane interior"
Πλεονεκτήματα: "Staff were nice"
Μειονεκτήματα: "long lines delays lack of communication about delays"
Πλεονεκτήματα: "The service was great Thank you"
Μειονεκτήματα: "I wish there had been lunch instead of breakfast food."
Μειονεκτήματα: "Entertainment keeps disconnecting during flight"
Πλεονεκτήματα: "the flight ended"
Μειονεκτήματα: "seat and leg not comfortable food not tasty"
Πλεονεκτήματα: "All was good"
Πλεονεκτήματα: "Really nothing"
Μειονεκτήματα: "Crew was rude, food was awful. It was an evening flight and they turned the lights off, however it was very noisy and the crew did nothing in order to handle this ao it was impossible to sleep."
Πλεονεκτήματα: "The crew was very nice."
Μειονεκτήματα: "the boarding was so slow and we all had to sit in a tiny stuffed claustrophobic room. the comfort was horrible and it was so uncomfortable."
Πλεονεκτήματα: "Didn’t lose my suitcase."
Μειονεκτήματα: "Cracked brand new suitcase."
Μειονεκτήματα: "I was terribly uncomfortable and no attempt was made to help me find another seat while I clearly saw others assisted by the flight attendants. I was placed in a middle seat although I’m 6’-5” and told I should work it out myself with someone if I want to move. I will not fly this airline again. You have to be in business class to have any reasonable amount of leg room."
Πλεονεκτήματα: "The trip was pleasant. Staff were efficient and attentive. Seats were roomier and more comfy than most in economy. Convenience packets of a mask, earplugs and a toothbrush with toothpaste were given. I would recommend."
Μειονεκτήματα: "Would love more options on the iPads—but not really a complaint. The food was fine for airplane food. The staff seemed to do their best to make sure all were accommodated"
Πλεονεκτήματα: "Food, seats, staff, headphones, ease of boarding"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Extra leg space in the exit row"
Μειονεκτήματα: "Tv was very fickle. Boarding was chaotic and late and unorganized."
Πλεονεκτήματα: "I loved this flight, it was operated by BA - it leaves at the perfect time for me - I arrive in Paris, have a little breakfast, take a nap and off I go. The Team was so pleasant which simply added to the entire experience."
Μειονεκτήματα: "I do not have any negative comments at all."
Πλεονεκτήματα: "Good service all round"
Μειονεκτήματα: "Ibieria doesn't exist at EWR!!!! Nobody at the airport knew about ibieria airline! Nobody knew it was operated by British airways/open skies and it was not indicated anywhere on the email/ticket!! Was very difficult to find."
Μειονεκτήματα: "The WORST food ever, broken monitor at my seat, half the bathrooms out of order. Long lines. Ugh."
Πλεονεκτήματα: "Great movies and decent food"
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "They made a mistake with my check in and I was taken off to the side which was scary, but everything turned out ok."
Πλεονεκτήματα: "The crew was tops"
Μειονεκτήματα: "Food preparation Lateness in boarding"
Πλεονεκτήματα: "I liked that the flight wasn't terribly turbulent."
Μειονεκτήματα: "I am 5'9" and could barely fit my knees between the seats. Forget sleeping on an international flight with no leg room whatsoever. The plane even had ashtrays in it. We were handed iPads which was nice but according to the website, international travel includes screens in the back of each seat. What you see and what you get are two different things in this instance. And can I give the food no stars? I starved. It tasted like plastic flavored couscous."
Πλεονεκτήματα: "The overnight flight included dinner and breakfast, a real plus when traveling with children."
Μειονεκτήματα: "First and business class were empty and economy class was packed. I hardly slept, the seats are so close together. I wish we had been given the opportunity, perhaps pre-boarding, to upgrade our seats for a reasonable fee. Looking at all those empty seats in first and business class while packed shoulder to shoulder in economy made me feel like steerage. It was just odd."