Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "It was calm"
Μειονεκτήματα: "Maybe in first class"
Μειονεκτήματα: "Delayed flight 1 hour"
Μειονεκτήματα: "Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see."
Πλεονεκτήματα: "no clear on when to go"
Μειονεκτήματα: "check in delay"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Service and food"
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Timeliness. Orderly boarding"
Μειονεκτήματα: "Entertainment. Remote didn't work. Touch screen was painful to use."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "Good service everywhere"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great entertainment systems"
Μειονεκτήματα: "Leg room was especially tight."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Staff and food. Also great selection of movies"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Just excellent, everything up the standards."
Πλεονεκτήματα: "the flight was less then an hour"
Πλεονεκτήματα: "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "you are the best airline i flew leg space leg stool recliner food politeness of stewardess everything"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Πλεονεκτήματα: "The food tasted great. The crew are very friendly."
Μειονεκτήματα: "The seats are kind of small"
Πλεονεκτήματα: "Reasonable good food by airline standard. Good entertainment options."
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Very comfortable seats and BIG aircraft."
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "less seat space"
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Crew was friendly and engaging"
Μειονεκτήματα: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."
Μειονεκτήματα: "The audio jack of the movie is not good It's on & off seems loose"
Μειονεκτήματα: "It felt like the flight attendant had a long day. Chairs weren't super comfortable."
Πλεονεκτήματα: "Good service great aircraft"
Μειονεκτήματα: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Πλεονεκτήματα: "The crew was beautiful and very hospitable and friendly. Loved the movies on board and snacks."
Μειονεκτήματα: "Nothing, Delta is the best!"
Πλεονεκτήματα: "Great comfortable seats"
Μειονεκτήματα: "Crowds in airport"
Μειονεκτήματα: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."
Πλεονεκτήματα: "Reliable - on time - good service - made up time for a late departure"
Μειονεκτήματα: "All Good stuff"
Πλεονεκτήματα: "all good"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Food, crew and flight were good."
Μειονεκτήματα: "I booked a flight in klm, and didn't read the fine print, that it was operated by Delta. On KLM one bag is included, but on delta, I had to pay $60. This wad not made clear to me when I booked."
Πλεονεκτήματα: "The flight crew was friendly and communicated well. They also had a friendly attitude."
Μειονεκτήματα: "A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "Flight attendant"
Μειονεκτήματα: "Bathrooms were filthy"
Μειονεκτήματα: "Terrible flight ? Captain lied to to us and kept saying two more minutes 5 more minutes , etc Stuck for 4 hours . Plane had a problem and captain said it was glued and that was suppose to be like that"
Πλεονεκτήματα: "Crew was very upbeat and helpful"
Μειονεκτήματα: "I booked a business class ticket through klm, but it was a delta code share flight. Delta was unable to locate me in their system, and I had to contact klm myself to straighten it out."
Μειονεκτήματα: "Boarding was a little confusing with seats not being assigned ahead of time"
Μειονεκτήματα: "Was a little bit hot"
Πλεονεκτήματα: "Flight was smooth and fast."
Μειονεκτήματα: "Didn't love that my 1st flight got off at gate G. And connecting flight was at gate C on the other end of the airport."
Πλεονεκτήματα: "Delta in Orlando is awesome!"
Πλεονεκτήματα: "The Delta flight crew was exceptional!! Friendly and accommodating."
Πλεονεκτήματα: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Πλεονεκτήματα: "Having three seats."
Μειονεκτήματα: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."
Πλεονεκτήματα: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Μειονεκτήματα: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Πλεονεκτήματα: "Ease of check in and friendly people"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "I boarded and my assigned seat was 1B, I had no where to place my bag as all the overhead compartments were already packed. I asked the flight attendant to help me and she said, I can find a place for my bag further down the aisle. This is a complete inconvenience, as I would have to walk and hold off the de-planing while I find my bag. I have always met friendly flight attendants to assist me as I am boarding, until this one! she was so rude and not willing to help at all!"
Μειονεκτήματα: "That we did not have a seat assigned"
Πλεονεκτήματα: "The comfort, space, quiet, snacks"
Πλεονεκτήματα: "On time arrival"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Crowded waiting area and plane. Awful on plane!"
Πλεονεκτήματα: "Lisa, the flight attendant, went above and beyond to help solve a situation that occurred during the flight."
Μειονεκτήματα: "Some of the flight attendants were rude and not very welcoming at all."
Πλεονεκτήματα: "It was whatever"
Πλεονεκτήματα: "Great entertainment, comfortable seats."
Μειονεκτήματα: "Middle seat with zero chance to switch."
Πλεονεκτήματα: "Updated plane. Had usb charging available!!"
Μειονεκτήματα: "Nothing. Delta is the best airline in North America"
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Μειονεκτήματα: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."
Πλεονεκτήματα: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."
Πλεονεκτήματα: "Great service and amenities for a low cost"
Πλεονεκτήματα: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"
Μειονεκτήματα: "I will avoid the airline at all costs"
Πλεονεκτήματα: "Airplane was good, boarding was fast."
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "Still don’t have my luggage yet"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "Crew was nice and pleasant"
Μειονεκτήματα: "Flight very late"
Μειονεκτήματα: "Staff rude and short"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Μειονεκτήματα: "Boarding was very slow."
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Crew was awesome"
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "Good selection of movies."
Μειονεκτήματα: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Μειονεκτήματα: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Πλεονεκτήματα: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Μειονεκτήματα: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Πλεονεκτήματα: "Flight was on time and quick and comfortable"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."
Πλεονεκτήματα: "Flight attendants tried their best given what they had to work with."
Μειονεκτήματα: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Πλεονεκτήματα: "Service was good"
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "Short flight friendly crew"
Μειονεκτήματα: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Πλεονεκτήματα: "Quick and efficient flight. Crew very organized. Great language skills"
Πλεονεκτήματα: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Πλεονεκτήματα: "Overall, good flight"
Πλεονεκτήματα: "Delays and no proper customer service."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not loose my luggage:)"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Μειονεκτήματα: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Πλεονεκτήματα: "Great newer plane, great service!"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Late departure, dirty, staff not friendly."
Πλεονεκτήματα: "Great food and friendly crew."
Μειονεκτήματα: "Seatback system was old and not very functional."
Μειονεκτήματα: "Plane is old and entertainment facilities are no longer appropriate"
Πλεονεκτήματα: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Πλεονεκτήματα: "Crew was very friendly. Food was excellent"
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "Entire trip was easy and comfortable."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "Intranet wifi meant I could watch entertainment on my iPad"
Μειονεκτήματα: "Seats are very uncomfortable"
Πλεονεκτήματα: "Crew members"
Μειονεκτήματα: "Up to 1 hour late and they leaved my baggage in Paris"
Πλεονεκτήματα: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Πλεονεκτήματα: "Service and crew are great"
Πλεονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Μειονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind."
Μειονεκτήματα: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Μειονεκτήματα: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Πλεονεκτήματα: "Crew was very nice and the plane was clean and comfortable"
Μειονεκτήματα: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Μειονεκτήματα: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Μειονεκτήματα: "Waited a while before take off."
Πλεονεκτήματα: "The airplane have great entertainment system. The cabin crew are very nice."
Πλεονεκτήματα: "The food, the service and everything else is fine, quite good."
Μειονεκτήματα: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Πλεονεκτήματα: "Cabin crew very friendly and caring."
Μειονεκτήματα: "Airport services and lounge are OK."
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "Crew was nice and responsive"
Μειονεκτήματα: "The overall experience is regular at best"
Πλεονεκτήματα: "Crew was welcoming"
Μειονεκτήματα: "Space between the seats was too small."
Μειονεκτήματα: "My baggage was broken"
Μειονεκτήματα: "the food is terrible."
Πλεονεκτήματα: "Great people"
Μειονεκτήματα: "It was an hour late"
Μειονεκτήματα: "They lost my luggage"
Μειονεκτήματα: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."
Πλεονεκτήματα: "The crew was great. I showed up to early and they were able to adjust my flight so I wasn’t sitting at the airport all day. Best service."
Πλεονεκτήματα: "Our crew."
Μειονεκτήματα: "Flying at supersonic sound."
Πλεονεκτήματα: "Smooth. We will definitely fly AA again."
Πλεονεκτήματα: "Landed in one piece despite weather."
Μειονεκτήματα: "WiFi was down"
Μειονεκτήματα: "Why are seats so small?"
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "That I took off and landed safely."
Μειονεκτήματα: "The attitude of the employees."
Μειονεκτήματα: "All Excellent"
Πλεονεκτήματα: "The crew was slow. Granted, the plane was full and the crew had many passengers but service was slow and cursory."
Μειονεκτήματα: "Flying economy on American Airlines is very unpleasant. The seats are too small-the aisles too narrow and the bathrooms incredibly tiny. Only 2 bathrooms in economy for a tremendous amount of passengers. I had requested a bulkhead seat because of hip surgery. I had to purchase it."
Πλεονεκτήματα: "Crew was good for the situation."
Μειονεκτήματα: "Made me check a bag saying the overhead bins were full. When we got on the plane there was a huge amount of bin space. Wasted 45 minutes of my time waiting for a bag. Made us sit on the plane for two hours before takeoff even though they knew we were delayed upon boarding."
Πλεονεκτήματα: "The attendant for my area was amazing. I was in the back of the plane and he was friendly. He helped me look for my power cord. He is an outstanding member of your team!"
Μειονεκτήματα: "Nope, this was a great flight!"
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "Panasonic Wi-Fi does not come close to the value GoGo provides."
Πλεονεκτήματα: "Crew had great personalities"
Μειονεκτήματα: "Late to leave and arrive"
Μειονεκτήματα: "AA cancelled my direct flight, booked me on flights thru Dallas and did not notify me"
Πλεονεκτήματα: "Checking in and boarding the plane went fast and smoothly. The crew was very kind and friendly."
Μειονεκτήματα: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Μειονεκτήματα: "no inflight entertainment no outlets"
Πλεονεκτήματα: "It was a quick, smooth flight."
Μειονεκτήματα: "The man that checked us into the plane was rude but the flight crew was great."
Μειονεκτήματα: "Cramped seats, no great snacks"
Πλεονεκτήματα: "Very nice crew. Thank you. I get to see my family."
Μειονεκτήματα: "I got tranafered to 4 different gates aand my flight was delayed for 3 hrs with no explaination and the staff didn't try to help"
Πλεονεκτήματα: "The crew was very nice and helpful"
Πλεονεκτήματα: "The confort seat, and service"
Μειονεκτήματα: "Seats were quite uncomfortable, there was no entertainment options, there was no way to charge any electronic devices because the plane was so old, which meant I almost wasn't able to catch a ride home after the flight. For a cross-country flight, I would expect a better experience."
Πλεονεκτήματα: "The flight itself was good. Crew was friendly and helpful. Food and service were good."
Μειονεκτήματα: "American airlines had poor service at the gate in Chicago. The flight was delayed, but the agents at the counter didn't update us regularly with announcements leaving passengers confused and concerned. When people asked what was going on, they said to wait. But for what? They still never answered or announced anything. At least they gave out food, but again didn't announce to all the passengers waiting."
Πλεονεκτήματα: "Power kept me working, big value to me"
Πλεονεκτήματα: "Airline counter worker in Philadelphia reeassigned my seat twice so that I can get a window seat with no one next to me (thanks!). Tons of films on the free entrainment system."
Μειονεκτήματα: "Someone attempted to claim the seat next to me and the flight attendant allowed him. Luckily he moved elsewhere after I objected. There were plenty of other empty seats."
Πλεονεκτήματα: "Left on time Nice flight attendants Arrived early"
Μειονεκτήματα: "Runway time in New York"
Πλεονεκτήματα: "unAnnounced gate change"
Μειονεκτήματα: "Running in airport"
Πλεονεκτήματα: "On time Friendly attendants Great service Mike in First Class was awesome"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Flight was on time. Easy to transfer luggage from an international flight to a domestic flight. The crew was accommodating. It is such a short flight that there were only pretzels and water without ice served on this flight. There was no entertainment on this flight. Small, clean plane for a less that 1 hour flight."
Μειονεκτήματα: "HORRIBLE experience. I had a flight delay that forced me to reschedule to a flight the following morning and caused me to pay for an overnight at a hotel; none of the staff seemed to care whatsoever about their customers' travel plans or experience, giving us little to no information up to the point of canceling our flight, and doing even less to accommodate when plans were foiled. I honestly am waiting for a refund at this point. Terrible trip with American Airlines."
Πλεονεκτήματα: "Our plane was grounded before take-off because of a mechanical issue, and the airline did a good job of informing us of the status of the repairs and eventual aircraft replacement. They offered us sandwiches, snacks and drinks for during our long delay."
Πλεονεκτήματα: "Clean, quiet, nice staff"
Μειονεκτήματα: "Was late"
Πλεονεκτήματα: "The FAs on this flight were nice, engaging and caring, the way they should be, so I was happy about that."
Μειονεκτήματα: "There was a teenager in front of me that was turning back every few seconds and made me nervous what she was looking back for. Then, there was an elderly woman sitting right next to me that kept pushing me every time she'd get out her tablet, pills, pocketbook, etc. By the end of the short 2-hour flight, I've had it with her."
Πλεονεκτήματα: "Great announcements by lead flight attendant."
Πλεονεκτήματα: "great service from flight attendance"
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "Sat on the ground for an hour."
Μειονεκτήματα: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Μειονεκτήματα: "The flight was incredibly delayed."
Πλεονεκτήματα: "Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight. No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it."
Μειονεκτήματα: "See above"
Μειονεκτήματα: "Flight was very late. Boarding was not good!"
Πλεονεκτήματα: "Food was great and the service!!"