Πλεονεκτήματα: "Smooth boarding process"
Μειονεκτήματα: "Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them."
Μειονεκτήματα: "More entertainment options"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time"
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Μειονεκτήματα: "Luggage did not make it to Warsaw"
Πλεονεκτήματα: "Very friendly"
Μειονεκτήματα: "BA is the worst airline ever I seen in my life. I will never fly with British Airways again! Never!"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "Beautiful plane. Cool black leather seats. Extremely nice crew."
Μειονεκτήματα: "No tv our power source"
Πλεονεκτήματα: "Great flight attendants"
Μειονεκτήματα: "Length of flight was long but there's nothing that can be done about it."
Πλεονεκτήματα: "Food and service"
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Μειονεκτήματα: "Screens were difficult to maneuver. In some instances wouldn't open."
Μειονεκτήματα: "Flight was delayed by an hour."
Πλεονεκτήματα: "Nice, smooth, quick flight."
Μειονεκτήματα: "Flight was cancelled. I found out as I was entering Nairobi Airport. The British Airways staff at JKIA were clueless regarding what to do with 200 passengers. It was chaotic, with no one appearing to know what options were available. It was a long night, and if my wife had not re-booked me on another flight out, I might still be there. Terrible customer service."
Μειονεκτήματα: "Flight was very late. Reason given was a mechanical issue but last minute boarding was people whose flight out of Gatwick was cancelled and they were bussed to Heathrow so I suspect that was the real cause for the delay or at least a part of it"
Πλεονεκτήματα: "Leg room. Direct flight from Europe. Drink services were a lot better than our outbound flight."
Μειονεκτήματα: "Plane was incredibly old for a long haul flight, with no power socket and extremely outdated TV's. Seats were dirty and small. We were in row 34 (middle of the plane over the wing) and when they got to us with the food options, they had already run out of the second choice on both occasions. On the first service, we asked the attendant if the food had any fish/seafood ingredients (due to allergies) and she said no. We then read on the lid of the food tray that there was a possibility of fish traces so my husband could not eat it. When we told the attendant about it she told us they didn't have anything else. Hard to believe there was nothing they could do, we've never experienced this issue before. We then asked another flight attendant if there was any food available for purchase but she said no. Luckily, she was able to find a vegetarian dish that my husband could eat. We're grateful that she found this as the next food service was not until 6 hours later. Sad that we had to ask again, we were expecting that they cared a little more. Overall, BA didn't meet our expectations unfortunately. This was a trip to Europe in which we took 4 BA flights and overall, the experience was of that no better than a low cost. Would have a hard time thinking of choosing this airline again."
Πλεονεκτήματα: "Quick easy flight"
Μειονεκτήματα: "Was delayed and plane wasnt cleaned pre boarding"
Μειονεκτήματα: "The boarding process could be better"
Πλεονεκτήματα: "Everyone was quite pleasant. Seats were comfortable"
Μειονεκτήματα: "The initial line for check in was ridiculous. Not manned for quite some time, then kept changing line classifications. May have been related to how Spain ran the airport, but very puzzling"
Πλεονεκτήματα: "The crew was wonderful"
Μειονεκτήματα: "Since it was British Air, we would have had to pay $800 total to get seat assignments in advance. Because I refused to pay this exorbitant amount, my wife and I got whatever seats were leftover as assigned by BA's computer. As it was, there computer was all screwed up and we couldn't see our seat assignments or check in online and had to do that at the airport. Others reported getting tangled up with BA's computer system."
Μειονεκτήματα: "Not even a glass of water?"
Μειονεκτήματα: "My wife didn't able to travel. She is on h4 visa and when we tried to checkin at airport staff said she can't travel because she doesn't have valod visa in her passport for us. I tried to explain to staff that her h4 visa is her us visa but didn't accept. I have no problem with uk policy but atleast britiah airways should let is know when we booked ticket that you need visa on your passport. I will never ever travel through british airways."
Πλεονεκτήματα: "Good, current entertainment selection. Ample beverages and foods (though nutrition concerns). Pleasant crew."
Μειονεκτήματα: "80+ year old disabled person placed in aisle seat next to me (middle). She was sweet and thoughtful, but couldn't even rise from her seat without assistance. This pinned the window passenger and me in our seats for 8.5 hours with only one bathroom break -- the stuff out of nightmares and ABSOLUTELY UNFORGIVABLE! Of course, crew would not accommodate any changes. ** Why should I ever choose BA again? ** (Seriously, I'd like to hear your answer.) Food nutrition -- generally tasty, but carb-heavy, fatty and salty. A de facto salad meal option would have been appreciated."
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "As always, a great flight."
Μειονεκτήματα: "Nothing I can think of."
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Πλεονεκτήματα: "Did not make this flight"
Μειονεκτήματα: "Did not make this flight"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Seats not comfortable"
Πλεονεκτήματα: "The ground crew was good"
Μειονεκτήματα: "They loss my bag"
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Μειονεκτήματα: "Was given the wrong flight information. The email I received the day of the flight was incorrect and now I have no way of getting to Bergen until tomorrow. I am forced to spend the night in London. This is inexcusable."
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "It was open skies British air."
Μειονεκτήματα: "Iberia airlines, operating for BA, refused to honor the tickets we had bought via Airfare .com. Would not let me fly!!!!!!! After several hours they found a way to put us on a later flight--got in late, had to stay overnight in Orlando. Don't understand!!!! Wife and I are in 70's--spent 22 hours trying to get home!!!"
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Μειονεκτήματα: "Bags took forever to arrive. After a long flight and jet lag the last thing you need is to stand around waiting for your bags. This seems to be a problem with this particular airport (ABIA)"
Πλεονεκτήματα: "The plane was comfortable and the flight went smoothly."
Μειονεκτήματα: "I hated getting around Heathrow and didn't know what to do once I landed in Amsterdam."
Πλεονεκτήματα: "Liked the private bin to hold personal belongings in."
Μειονεκτήματα: "Paid $81 used for a twin seat and they assigned the second seat to another traveler without refunding my $81 dollars. The passenger was over 6ft and large taking up a large amount of space."
Μειονεκτήματα: "smallest coach I have ever been in. very squished and I was next to my wife at 95 lb and a skinny young man who took no room at all. I am only 5'9" 170. But thats how the flights get so cheep"
Μειονεκτήματα: "Boarding by steps, being charged for coffee when all other airlines provide it as complimentary service. morning snack would have been nice. The head flight attendant have a heavy Italian accent and spoke English so fast he couldn't be understood."
Πλεονεκτήματα: "The entertainment was nice!"
Μειονεκτήματα: "The seats were not comfortable"
Μειονεκτήματα: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"
Μειονεκτήματα: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."
Πλεονεκτήματα: "Nothing at all"
Μειονεκτήματα: "Seating, more space, luggage delivery"
Πλεονεκτήματα: "Dreamliner is great. So we’re the crew"
Μειονεκτήματα: "Please serve water at the very least."
Μειονεκτήματα: "Being put in standby after we booked 3 months in advance and loosing our luggage"
Μειονεκτήματα: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Πλεονεκτήματα: "Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv."
Μειονεκτήματα: "Too many people and little space to move"
Μειονεκτήματα: "I wish there was a bigger selection of movies and tv-shows to watch."
Μειονεκτήματα: "We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home ."
Πλεονεκτήματα: "Boarding, on time"
Μειονεκτήματα: "Not much room in seats. Especially if sest in front gets reclined."
Πλεονεκτήματα: "Great deals and nice crew! Patient and helpful."
Μειονεκτήματα: "Had to take a flight to New York 2 days later, then drive back home"
Μειονεκτήματα: "No legroom, plane too warm, movies were unedited, but most of all we missed our connection and there wasn't even an apology, or any compensation. We missed the main event of our trip and were very disappointed. There was only 45 minutes scheduled between the two flights--in which you had to traverse the huge Madrid airport (train), and go through customs and security again. We were 5 minutes late to the gate--after being told in Miami they would hold the plane for us."
Πλεονεκτήματα: "On time, Very professional crew."
Μειονεκτήματα: "Could not do online check-in."
Μειονεκτήματα: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"
Πλεονεκτήματα: "Too long to check in not enough counter open , I was at the airport at 0500 for 0745 flight almost missed my flight when you don’t have the choice to do it online. Nothing is offered on the flight not even water spacialy after running around to find the gate, not on time made international connections difficult"
Πλεονεκτήματα: "The boarding process was excellent and efficient. I liked it."
Μειονεκτήματα: "There was no free food and no entertainment. That was very disappointing."
Μειονεκτήματα: "Lack of legroom on such a long flight"
Μειονεκτήματα: "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"
Πλεονεκτήματα: "Comfort and crew were good,"
Μειονεκτήματα: "Delay in takeoff due to equipment repair"
Πλεονεκτήματα: "Entertainment was great. Nice choice of movies, and boarding was easy."
Μειονεκτήματα: "The space in the cabin left something to be desired compared to most transcontinental flights I've been on. Atmosphere was stuffy and hot."
Πλεονεκτήματα: "Food was good, comfortable, nice happy workers, etc."
Πλεονεκτήματα: "Very nice crew"
Μειονεκτήματα: "Couldn't check in online and couldn't get my boarding pass to my second flight through Iberia, had to do it at Madrid and it was very inconvenient."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No service on board. Not even water was offered."
Πλεονεκτήματα: "Food, entertainment (great monitors), new cabins."
Πλεονεκτήματα: "Small, easy airport. Less picky security than some."
Μειονεκτήματα: "Older, more worn-out plane."
Μειονεκτήματα: "I really enjoy flying in your airline"
Πλεονεκτήματα: "Smoothest flight ever"
Μειονεκτήματα: "No beverage of any sort offered"
Μειονεκτήματα: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."
Μειονεκτήματα: "There was no complimentary water or beverages"
Πλεονεκτήματα: "The plane, food and entertainment were satisfactory."
Μειονεκτήματα: "Outbound flight TO Paris was cancelled."
Μειονεκτήματα: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Πλεονεκτήματα: "Wide bodied aircraft"
Μειονεκτήματα: "No free drinks or snacks"
Μειονεκτήματα: "Staff was not friendly"
Μειονεκτήματα: "Horrible from beginning to ending."
Μειονεκτήματα: "Food was just ok"
Πλεονεκτήματα: "On time and great service by crew"
Πλεονεκτήματα: "great leg room and food"
Μειονεκτήματα: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Μειονεκτήματα: "Cabin crew very unhelpful and unfriendly. Food terrible. Entertainment very lackluster and obscure."
Πλεονεκτήματα: "Plane and crew"
Μειονεκτήματα: "Good flight"
Μειονεκτήματα: "The entertainment cost money for the flight and the transfer procedure for luggage in Boston was unclear and poorly organized. One of our bags was lost."
Πλεονεκτήματα: "Excellent service."
Μειονεκτήματα: "Mediocre food choices."
Πλεονεκτήματα: "Flight run smooth and they treat us well."
Πλεονεκτήματα: "No delayed flights"
Πλεονεκτήματα: "Crew was very nice!"
Μειονεκτήματα: "Movies were boring..."
Μειονεκτήματα: "Space and environment."
Πλεονεκτήματα: "Fast and esay"
Πλεονεκτήματα: "Timely departure and quick boarding."
Μειονεκτήματα: "Seats were not comfortable and staff was not exactly tentative."
Μειονεκτήματα: "Nicer behaviour from crew, smile is easy."
Μειονεκτήματα: "Nicer crew."
Μειονεκτήματα: "We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite"
Πλεονεκτήματα: "We made it to Barcelona."
Μειονεκτήματα: "Vueling seems to be late very often. This 40 minute flight flight was over an hour late."
Πλεονεκτήματα: "All was ok"
Μειονεκτήματα: "Flight delayed and slow boarding"
Πλεονεκτήματα: "The smallest and narrowest legroom I've ever had in all of my past flights"
Μειονεκτήματα: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."
Μειονεκτήματα: "Our connecting flight was late and we missed our flighr"
Πλεονεκτήματα: "Short flying time"
Μειονεκτήματα: "Communication with flight delay"
Πλεονεκτήματα: "Quick, cheap, and convenient"
Μειονεκτήματα: "Like riding a park bench through the sky"
Μειονεκτήματα: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."
Μειονεκτήματα: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."
Μειονεκτήματα: "Entertainment options."
Πλεονεκτήματα: "Good timing, efficiency"
Μειονεκτήματα: "Not even free water for guests. On a two hours flight bot very comfy."
Μειονεκτήματα: "The boarding process could be better"
Μειονεκτήματα: "Huge delay and very disorganized boarding"
Πλεονεκτήματα: "Boarding was good, crew was great. Seats were comfortable. I dropped my cell phone on the plane when I left and the stewardess held it for me. Absolutely saved my night and I’m so grateful to her. All my information about my apartment were on it. I’m not sure what I would have done had it been lost."
Μειονεκτήματα: "The coffee wasn’t free."
Πλεονεκτήματα: "I am still alive"
Μειονεκτήματα: "They charged for coffee. My legs are too long to fit without my knees going into the isle. They didn't have room for my bag."
Πλεονεκτήματα: "On time professional crew"
Μειονεκτήματα: "Couldn’t checkin online due to having an Australian passport, very odd and meant we got stuck in a very slow moving que!"
Μειονεκτήματα: "My flight was delayed 3 hours, so I missed my connecting flight. Then there were no more flights until the morning. Vueling paid for a hotel for me, but the hotel was over an hour away from the airport at 2 in the morning, and I woke up at 5 the next morning and sat in 2 HOURS of traffic to get back to the airport. The shuttle left late tho, and I almost missed my flight again. Bad experience."
Μειονεκτήματα: "no food no drink all 2 flights"
Μειονεκτήματα: "no food no drink all 2 flights"
Πλεονεκτήματα: "Aircraft cabin comfornand cleanliness"
Μειονεκτήματα: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
Πλεονεκτήματα: "Well organized boarding."
Μειονεκτήματα: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."
Πλεονεκτήματα: "Quick flight and good service"
Μειονεκτήματα: "Cheap flight but odd that we always take a shuttle from plane to airport"
Πλεονεκτήματα: "Check in was easy."
Μειονεκτήματα: "Aircraft was old and run down. The BCN terminal did not have enough seating and not knowing the gate until an hour before the flight kind of sucks."
Πλεονεκτήματα: "Easy boarding and smooth flight."
Μειονεκτήματα: "The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later."
Πλεονεκτήματα: "Ryanair, easyjet et al are the big fish in this pond, but the two times I've flown with vueling has been better than all my experiences with the others. Nice to see an airline whose staff looks like it actualy cares about customer service. Thanks a lot!"
Πλεονεκτήματα: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."
Μειονεκτήματα: "Flight delayed but not announced. Gate changed but not announced. Slow and painful boarding process."
Πλεονεκτήματα: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
Μειονεκτήματα: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
Μειονεκτήματα: "we had a terrible time flying through connecting flights and on top of that they charged 70 euros for baggage from rome to paris and then we had to check in again at paris, extremely painful and stressful given the short amount of time. i would never ask someone to do this again."
Μειονεκτήματα: "Dely and they lost my bags"
Πλεονεκτήματα: "The crew was polite and boarding was efficient"
Μειονεκτήματα: "Security at the airport"
Μειονεκτήματα: "Terrible service. We flew with a connwction. After 2 hours delY they told us that our next flight was cancelled. That was not true"
Πλεονεκτήματα: "Exactly what I expectedfor a discount airline seats are a little small legroom is a little short same as you always get on all the other"
Μειονεκτήματα: "For a big guy this was an extremely tight fit"
Πλεονεκτήματα: "Did not communications belligerent passenger"
Μειονεκτήματα: "Small sears cattle car"
Πλεονεκτήματα: "It was not clear on Website that we would be charged extra for luggage."
Πλεονεκτήματα: "Everything was ok, there was no food or entertainment but it was a short flight so I wasn't expecting much"
Μειονεκτήματα: "I had no complaints"
Πλεονεκτήματα: "Cheap flight"
Μειονεκτήματα: "You had to pay fo water..."
Πλεονεκτήματα: "New aircraft"
Μειονεκτήματα: "Limited food options, no entertainment of any sort"
Πλεονεκτήματα: "Having the people who are at the back of the plane load first made it so much more efficient"
Πλεονεκτήματα: "Friendly service -- free gate check, and a free upgrade so that my partner and I could sit together :D"
Πλεονεκτήματα: "Flight was cheap"
Μειονεκτήματα: "Flight was delayed, then they de boarded at the wrong terminal and for 1hr didn't let us leave the terminal, then we had to go through security to leave the airport. Collosal fail!"
Πλεονεκτήματα: "Quick trip all went well"