Πλεονεκτήματα: "Everything is excellent"
Μειονεκτήματα: "All is well"
Μειονεκτήματα: "Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies."
Πλεονεκτήματα: "Amazing staff"
Μειονεκτήματα: "Uncomfortable seats and poor entertainment systems"
Πλεονεκτήματα: "Business class is the best"
Μειονεκτήματα: "It was all good"
Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Μειονεκτήματα: "Great service."
Πλεονεκτήματα: "Just OK"
Μειονεκτήματα: "Airport lounge at Ahmedabad"
Μειονεκτήματα: "Poor service and flight was dirty"
Πλεονεκτήματα: "Crew was OK."
Μειονεκτήματα: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Πλεονεκτήματα: "The crew very good and helpful"
Μειονεκτήματα: "The crew are well organised"
Μειονεκτήματα: "Long trip"
Πλεονεκτήματα: "crew were amazing."
Πλεονεκτήματα: "Looks that it will depart on time"
Μειονεκτήματα: "Middle seat"
Πλεονεκτήματα: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Μειονεκτήματα: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "I loved the service. All of the attendants were really nice and helpful."
Μειονεκτήματα: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "I really liked the service. Most of the flight attendants were very friendly."
Πλεονεκτήματα: "Crew were good, food was decent"
Μειονεκτήματα: "Equipment/electronics was a bit dated."
Πλεονεκτήματα: "Flight schedule in time."
Πλεονεκτήματα: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Πλεονεκτήματα: "Staff was outstanding"
Πλεονεκτήματα: "Helpful crew"
Μειονεκτήματα: "Food quality and quantity Cramped seating"
Πλεονεκτήματα: "Films Service"
Μειονεκτήματα: "Not enough films"
Πλεονεκτήματα: "Generally courteous in-flight staff"
Μειονεκτήματα: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."
Πλεονεκτήματα: "Comfy, good food, good service"
Μειονεκτήματα: "No internet. Limited movie options."
Πλεονεκτήματα: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Μειονεκτήματα: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Μειονεκτήματα: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"
Πλεονεκτήματα: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Μειονεκτήματα: "seat was not much comfortable"
Πλεονεκτήματα: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."
Πλεονεκτήματα: "Got upgraded to Business Class :-)"
Μειονεκτήματα: "Not much of Movies options to watch"
Πλεονεκτήματα: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Μειονεκτήματα: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Πλεονεκτήματα: "Food and crew"
Μειονεκτήματα: "Lost baggage no one knows anything."
Πλεονεκτήματα: "Great service and food."
Πλεονεκτήματα: "I liked the crew"
Μειονεκτήματα: "My first flight to DOHA was cancelled"
Μειονεκτήματα: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."
Μειονεκτήματα: "My seat is changed without my approval.thats disgusting"
Μειονεκτήματα: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."
Πλεονεκτήματα: "Qatar Airways Is Fantastic Service"
Μειονεκτήματα: "Service and Food Selection"
Πλεονεκτήματα: "food and courtesy of the staff"
Μειονεκτήματα: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Πλεονεκτήματα: "Service, friendliness of that staff"
Μειονεκτήματα: "Other passengers used my carry-on baggage space and my carry on was placed far from me."
Πλεονεκτήματα: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Πλεονεκτήματα: "Truly give star service for business class"
Πλεονεκτήματα: "Nice flight"
Μειονεκτήματα: "Very good experience in economy class. Complimentary meal. No hassle with carryon bags. Would definitely fly again."
Πλεονεκτήματα: "Everything was very good"
Μειονεκτήματα: "The tiny space"
Πλεονεκτήματα: "The crew and the flight was well managed. Overall, I would fly MEA again and recommend it to someone else."
Μειονεκτήματα: "The entertainment was dated and not of good quality."
Πλεονεκτήματα: "Professional staff."
Μειονεκτήματα: "The flight info on the screen has to be much better"
Πλεονεκτήματα: "Super safe and comfortable"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "5 stars all the way round it"
Μειονεκτήματα: "The seat"
Πλεονεκτήματα: "Good food punctual"
Μειονεκτήματα: "Planes not new and seats don’t recline even on 4 hour flight"
Πλεονεκτήματα: "Great food, big bags of peanuts, great entertainment options with high quality earbuds provided."
Μειονεκτήματα: "Standard legroom seats that move forward if you recline- meaning if you are tall you cannot recline"
Πλεονεκτήματα: "The crew was very professional and very customer oriented"
Μειονεκτήματα: "Everything went well. I have no complaints. Hero up the good work."
Μειονεκτήματα: "No place to put the luggage allthe passengers put their coats and left no place for the carryon"
Μειονεκτήματα: "Very good"
Μειονεκτήματα: "Very good"
Μειονεκτήματα: "Very nice"
Πλεονεκτήματα: "Food on short flight."
Μειονεκτήματα: "Can't think of any"
Πλεονεκτήματα: "Quick boarding, no hassle, great crew"
Μειονεκτήματα: "The food isn’t interesting, but that’s okay for a short leg"
Πλεονεκτήματα: "Plan was full but loading of passengers and most importantly managing their hand luggage was incredibly efficient and timely."
Μειονεκτήματα: "Overall a great experience"
Μειονεκτήματα: "No special lane for business class"
Μειονεκτήματα: "When u r listening to a movie and the crew speaks to the passengers the voice is extremely high. Very disturbing"
Πλεονεκτήματα: "The only direct flight between my base and destination"
Μειονεκτήματα: "Inflight lack of maintaining clean toilets - food quality needs improvement and entertainment is very dated"
Πλεονεκτήματα: "Direct flight"
Μειονεκτήματα: "Food and entertainment selection can be improved"
Μειονεκτήματα: "Price of ticket"
Πλεονεκτήματα: "Time and duration of flight"
Μειονεκτήματα: "Price of ticket"
Μειονεκτήματα: "As above Im asking for compensation later on with official email for all my loss"
Πλεονεκτήματα: "The service is amazing!"
Μειονεκτήματα: "Compared to most other airlines, generally poor"
Πλεονεκτήματα: "Flight time"
Μειονεκτήματα: "Flight got delayed"
Πλεονεκτήματα: "The staff (gate agents, ticketing, and crew) were all nice, professional and accommodating. I was only on a 2 hour flight, but I was impressed with the service (drinks, meal), the plane (looked new) and seat comfort in Cedar Class (First Class)."
Μειονεκτήματα: "The business class Lounge in Athens was basic."
Πλεονεκτήματα: "Kayak is a wonderful site for ticketing."
Μειονεκτήματα: "Boarding time was late."
Πλεονεκτήματα: "Lots of extra space. Good movie choices. Headphones provided. Thanks for everything"
Πλεονεκτήματα: "Very good crew and smooth flight"
Μειονεκτήματα: "Delay in boarding without giving information before"
Πλεονεκτήματα: "It was a great flight"
Πλεονεκτήματα: "Staff were so nice"
Μειονεκτήματα: "Food is so so"
Πλεονεκτήματα: "good service"
Μειονεκτήματα: "plane was very late"
Μειονεκτήματα: "Boarding..no priority for families with small babies"
Πλεονεκτήματα: "Too noisy with too many crying children"
Πλεονεκτήματα: "Too many children. Extremely noisy. And the second leg was delayed"
Πλεονεκτήματα: "The crew is very helpful and very friendly"
Μειονεκτήματα: "The delays while boarding"
Πλεονεκτήματα: "It was amazing best flights with MEA"
Πλεονεκτήματα: "everything is very good"
Πλεονεκτήματα: "Best service, comfortable and pretty crew"
Μειονεκτήματα: "Flight was delayed for almost an hour!! You have to wait for double the flight duration, which doesn't make much sense."
Πλεονεκτήματα: "Every thing was good,"
Πλεονεκτήματα: "Timing, cleanliness, staff"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "The flight was very comfortable , taking off and landing were Excellent , didnt feel at all any bumping againt runway"
Μειονεκτήματα: "Cant say much that i didnt like it but there was a chewing gum left on the duty free guide book was left there and Passed unnoticed by cleaning staff"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "I didn’t make the flight to Antayla because the airport customs takes too long, kayak needs to let travelers know they need a visa and passport to travel through IST. Also tight connections are impossible."
Πλεονεκτήματα: "Yes everything was perfect"
Μειονεκτήματα: "Everything including food was excellent"
Πλεονεκτήματα: "The flight was on time , The crew was very professional ."
Μειονεκτήματα: "The online check in wasn’t possible so I wasn’t able to choose my seat."
Μειονεκτήματα: "Our name wasn’t on the plane first ! After a while our names showed up than the plane left 25 minutes earlier and we were stuck in the airport and no one try to help they just informed us after 4 hours that we need to pay 600$ penalty!"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Μειονεκτήματα: "The AC wasn’t turned on for 2 hours of passengers being on the plane and it was easily 100 degrees inside. Everyone was hot and miserable. The seats were also extremely close together. I have never been so uncomfortable on a long haul flight."
Πλεονεκτήματα: "Love the food, service and movies."
Μειονεκτήματα: "because your flight from Sarajevo to Istanbul was delayed we missed the connection to the SFO flight and had to stay another 24 hours in Turkey + pay $60 for visas......this was a connection that you had scheduled!"
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "I love the food and service, thank you Turkish airlines, you are the best in the world"
Μειονεκτήματα: "Didn't get to travel. Will never fly Turkish Airlines again."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Μειονεκτήματα: "the most stupid customer service representatives I've seen in both call center and point of sale"
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Μειονεκτήματα: "It was very hot during the entire flight."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Μειονεκτήματα: "Flight wasn't full but they packed the front of the plane. I finally moved since there was a huge man in the middle seat. First seat I move to, the woman thought she owned the entire row. Guess she bought a business class seat and the flight attendants moved her to her own row. Everyone else who had a row to themselves followed suit. I finally find a seat but it wasn't was attached correctly and was falling off. Was uncomfortable to whole 10hrs."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "Almost everything"
Μειονεκτήματα: "Landing was not smooth enough"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Μειονεκτήματα: "Really nice meal with Aegean airlines."
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Food was amazing"
Μειονεκτήματα: "The food maybe"
Πλεονεκτήματα: "Ground crew and cabin crew were very helpful and efficient"
Πλεονεκτήματα: "Good pilot."
Μειονεκτήματα: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Πλεονεκτήματα: "I did not make this connection due to delayed first flight and the most poorly organized and staffed airport!!!"
Μειονεκτήματα: "Getting reimbursed!"
Μειονεκτήματα: "Food, not in time."
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Horrible food"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Πλεονεκτήματα: "This leg of the flight we were pleased with after buying another ticket to Athens."
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Seats and the leg room"
Μειονεκτήματα: "Vegetarian food"
Μειονεκτήματα: "Terrible customer service. Rude and unhelpful. They refused to do a spelling change on my name and forced me to purchase a second ticket. The flight was 25+ minutes late taking off due to lack of organization at passenger check-in. It really is a shame that Agean is pretty much the only option to Istanbul (IST) from Athens."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "space when seating"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Πλεονεκτήματα: "The food, crew was nice and polite."
Μειονεκτήματα: "Didn't have any entertainment"
Πλεονεκτήματα: "Everything think was good! The pilot too strong"
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "We were given a meal"
Μειονεκτήματα: "The meal wasn't very good"
Πλεονεκτήματα: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Μειονεκτήματα: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."
Μειονεκτήματα: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."
Πλεονεκτήματα: "Had to pay to check my bag in. Even though it was a patronize."
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Μειονεκτήματα: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."
Πλεονεκτήματα: "Very bad"
Μειονεκτήματα: "All the team"
Πλεονεκτήματα: "Friendly staff, clean airplane"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Food was not interesting"
Μειονεκτήματα: "My luggage was broken and Aegean was not helpful in resolving the issue."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."
Μειονεκτήματα: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"
Πλεονεκτήματα: "Great service nice food comfortable flight"
Μειονεκτήματα: "Nothing :))"
Πλεονεκτήματα: "The flight was great. The staff was nice. Everything was great!"
Μειονεκτήματα: "Staff are not friendly, airplane was old and seats were very uncomfortable"
Μειονεκτήματα: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."
Πλεονεκτήματα: "We landed without crashing"
Μειονεκτήματα: "The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly."
Πλεονεκτήματα: "Crew amazing .. seats not comfortable"
Μειονεκτήματα: "Delayed boarding .."
Πλεονεκτήματα: "The crew was good and smart"
Μειονεκτήματα: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"
Πλεονεκτήματα: "Took off on time"
Μειονεκτήματα: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Πλεονεκτήματα: "Easy; fair prices; budget rates"
Μειονεκτήματα: "no entertainment (N/A)"
Πλεονεκτήματα: "Nice and fast plane ride."
Μειονεκτήματα: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Μειονεκτήματα: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Μειονεκτήματα: "Wait time, customer service"
Μειονεκτήματα: "Food is not for free"
Μειονεκτήματα: "Landing was very rocky"
Μειονεκτήματα: "Landing was very rocky"
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "delay, onboard service"
Πλεονεκτήματα: "From clealininess of the planes to the professional and sincere approach of the cabin crew, Pegasus is by far the best budget airline I have ever flown in the world. Their in flight menu prices are much affordable compared to most European airports (water is cheaper on the flight, compared to Berlin airport for example) For these prices, and this quality, they are uncompeted. I really hope they can maintain these cheap prices all the time."
Μειονεκτήματα: "Late Irritably staff No food"
Μειονεκτήματα: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."
Πλεονεκτήματα: "On schedule"
Μειονεκτήματα: "No drinks offered"
Πλεονεκτήματα: "Professional crew paying fit"
Μειονεκτήματα: "Paying for drinks"
Μειονεκτήματα: "Crew members are very rude"
Μειονεκτήματα: "Late boarding for unknown reason."
Πλεονεκτήματα: "like mentioned above"
Μειονεκτήματα: "nothing really"
Μειονεκτήματα: "Flight got delayed Grumpy crow Seats not comfortable"
Μειονεκτήματα: "Everything is charge money"
Πλεονεκτήματα: "As long as they are reverting a cheap ticket then the service is good"
Πλεονεκτήματα: "Crew was very nice. Seats were comfortable."
Μειονεκτήματα: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Πλεονεκτήματα: "got there safely and on tıme"
Μειονεκτήματα: "no free food, as usual."
Πλεονεκτήματα: "The seats were not too tight and the food is not extensively expensive"
Μειονεκτήματα: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Πλεονεκτήματα: "The seats were not too tight and the food is not extensively expensive"
Μειονεκτήματα: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Πλεονεκτήματα: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"
Πλεονεκτήματα: "Flight was on time and luggage arrived. No problems!"
Πλεονεκτήματα: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"
Μειονεκτήματα: "We didn't get a glass of water. Shame on you"
Μειονεκτήματα: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Πλεονεκτήματα: "Roomy, comfortable seating. Clean and modern."
Μειονεκτήματα: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Μειονεκτήματα: "Bad Service , so uncomfortable seats ,"
Μειονεκτήματα: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Μειονεκτήματα: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Μειονεκτήματα: "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."
Μειονεκτήματα: "No information flight delay until you find yourself."
Μειονεκτήματα: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."
Μειονεκτήματα: "I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???"
Μειονεκτήματα: "I booked my flight throw kayak.com. After that I got scam emails with my information, book number, direction, and my name asking for more money! Witch mean that our information is not secure ."
Μειονεκτήματα: "Air traffic control delays at Istanbal SAW on departure was about 40 mins. Airline blamed it on ATC rather than themselves but weatehr was good, no obvious reason for delays except heavy traffic which surely must occur every day. Airlines should build ATC delays into schedule. Sabiha Gokcen airport shops are masively overpriced which means I will avoid transiting through there."