Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Μειονεκτήματα: "Really nice meal with Aegean airlines."
Μειονεκτήματα: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."
Πλεονεκτήματα: "Everything was perfect"
Μειονεκτήματα: "More drinks less food at night flight for short destination"
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Fully booked flight. Very noisy"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Μειονεκτήματα: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Charged me $70 and made me check my bag as I was boarding. Had no other option"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Μειονεκτήματα: "I lose my bag"
Μειονεκτήματα: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Food and drinks provided."
Μειονεκτήματα: "Small seats. Slow service at baggage drop off."
Πλεονεκτήματα: "We were given a meal"
Μειονεκτήματα: "The meal wasn't very good"
Μειονεκτήματα: "too many fussy babies crying and screaming."
Πλεονεκτήματα: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Πλεονεκτήματα: "Everything was fine."
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."
Πλεονεκτήματα: "The food the seats"
Μειονεκτήματα: "It was basic"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Μειονεκτήματα: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."
Πλεονεκτήματα: "on such a short trip, you don't expect a snack and service. They did."
Μειονεκτήματα: "zero complaint here"
Πλεονεκτήματα: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."
Πλεονεκτήματα: "Great service nice food comfortable flight"
Μειονεκτήματα: "Nothing :))"
Πλεονεκτήματα: "Did not feel like a budget airline. Great service."
Πλεονεκτήματα: "Everything is perfect"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "The seats were very cramped"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."
Πλεονεκτήματα: "Seats were spacious and they fed us on the flight."
Μειονεκτήματα: "In flight entertainment."
Μειονεκτήματα: "Thanks Lufthansa for amazing service!"
Πλεονεκτήματα: "See my earlier remarks"
Μειονεκτήματα: "Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew."
Πλεονεκτήματα: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Μειονεκτήματα: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"
Πλεονεκτήματα: "Efficient, on time."
Μειονεκτήματα: "Cost for wifi"
Πλεονεκτήματα: "Touch screen is sharp and responsive."
Μειονεκτήματα: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."
Πλεονεκτήματα: "Nice crew, good food, good choice of movies. Good beer. :) We will fly again with Lufthansa!"
Μειονεκτήματα: "Nothing to complain about."
Μειονεκτήματα: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"
Πλεονεκτήματα: "flights were comfortable."
Μειονεκτήματα: "They lost my luggage both ways! I missed my connecting flight from FRA to TXL so I was given a train voucher from FRA to TXL instead of a flight. Luggage came 2 days later. Then they canceled my return flights TXL- FRA-MCO because "I didn't complete my journey". They rebooked me as wait list and then eventually I was confirmed. Luggage lost on return flight, no idea if/when I will receive."
Πλεονεκτήματα: "The efficiency and kindness of the flight attendants made the trip enjoyable. The water service really helped with dehydration. Also, the food was EXCELLENT, which you don't often hear on a flight. My seat was comfortable and the movie and television selections was great. Will ABSOLUTELY fly with them again!"
Πλεονεκτήματα: "Everything except boarding"
Μειονεκτήματα: "Boarding process was incredibly disorganized"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Efficient boarding process"
Μειονεκτήματα: "Only got a cookie for food"
Πλεονεκτήματα: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Μειονεκτήματα: "Nothing. All perfect."
Μειονεκτήματα: "The list of movies was poor"
Πλεονεκτήματα: "I like everything about Lufthansa- the professionalism of its flight attendants, the food (yes!), the inflight entertainment options. I'll even lengthen my flight so that I can take Lufthansa on the longest leg."
Μειονεκτήματα: "Actually, nothing!"
Πλεονεκτήματα: "Great service. everything was on time, or early. overall pleasant experience."
Μειονεκτήματα: "Was assigned worst seat on plane. Engine vibration on seat back"
Μειονεκτήματα: "The flight attendant did not give me any meal and there were ppl seating in my row who got. SHE completely ignored me"
Πλεονεκτήματα: "Crew was very friendly"
Μειονεκτήματα: "The food was not that great"
Πλεονεκτήματα: "great crew"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "I wish boarding by Priority was better organized"
Μειονεκτήματα: "I didn't like the food"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew was excellent. Joseph was great!"
Μειονεκτήματα: "Food needs to be improved!!!"
Μειονεκτήματα: "Too crowded seats were very close"
Μειονεκτήματα: "2 hours delay. Bad food"
Πλεονεκτήματα: "The most comfortable trip"
Μειονεκτήματα: "24 hr delay. I was supposed to fly Lufthansa and had to deal with idiots from United from Jacksonville to IAD."
Πλεονεκτήματα: "Boarding and departure+arrival times were excellent. Baggage was handled well, arrived without damage. Much better marks here than AirFrance."
Μειονεκτήματα: "Food was quite poor, much worse than KLM or Delta... no match for AirFrance,thoug I'd rather get poor food and arrive on time and without getting stranded at CDG. Also, Neither on-board wifi, nor the entertainment touchscreen worked, not at all. You'd be well advised to bring your own iPad... :-))"
Πλεονεκτήματα: "Very efficient, clean and comfortable."
Πλεονεκτήματα: "Plenty of legroom in main cabin"
Μειονεκτήματα: "Video selection unreliable"
Μειονεκτήματα: "Delayed taking off due to airport queue."
Πλεονεκτήματα: "First time for flying Lufthansa and I rate it higher than Emirates which was my favorite until now. Reasons? Number one, the crew. On top of every detail for a comfortable flight. Ten hours and I didn't sleep at all( never can sleep sitting up) and I think they came by with extra water and juices at least six times. Two hot meals of delicious food, superb snacks available near the galley, and comfortable seats with better than average legroom."
Μειονεκτήματα: "Can't think of anything except the length of the flight which can't be helped."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Good staff, comfortable seat"
Μειονεκτήματα: "The transfer from one Lufthansa flight to another"
Πλεονεκτήματα: "all was perfect and helping"
Μειονεκτήματα: "nothing all are fantastic"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Confident pilots and hostesses."
Πλεονεκτήματα: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Μειονεκτήματα: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."
Μειονεκτήματα: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."
Πλεονεκτήματα: "Nothing, pretty much"
Μειονεκτήματα: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."
Πλεονεκτήματα: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Μειονεκτήματα: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."
Πλεονεκτήματα: "Food was fantastic. Crew was attentive and polite."
Πλεονεκτήματα: "Crew was good, short flight on an older aircraft, everything was fine"
Μειονεκτήματα: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."
Μειονεκτήματα: "This flight is apparently consistently late"
Μειονεκτήματα: "My bag making it to my destination not broken."
Μειονεκτήματα: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"
Μειονεκτήματα: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."
Πλεονεκτήματα: "Crew is fantastik,Dana is the best"
Μειονεκτήματα: "they charged me for baggage when it was supposed to be included"
Πλεονεκτήματα: "Comfy and clean"
Πλεονεκτήματα: "On time flights both directions"
Μειονεκτήματα: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Μειονεκτήματα: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."
Πλεονεκτήματα: "Quick and no fuss"
Μειονεκτήματα: "No food and entertainment didn't work"
Πλεονεκτήματα: "Timeliness, cleanliness and comfort."
Μειονεκτήματα: "Inflight duty free closed too early."
Μειονεκτήματα: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."
Πλεονεκτήματα: "No complaints"
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "I like it was fun"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Nothing. Rude staff. Horrible food and service."
Μειονεκτήματα: "No entertainment No food for vegetarians"
Πλεονεκτήματα: "A short connection"
Μειονεκτήματα: "Not possible for online check-in"
Μειονεκτήματα: "Not possible for online check-in"
Πλεονεκτήματα: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Μειονεκτήματα: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."
Πλεονεκτήματα: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Time it took to board and leave"
Πλεονεκτήματα: "Gave us food when they weren't required."
Μειονεκτήματα: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"
Μειονεκτήματα: "My luggage was lost."
Μειονεκτήματα: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."
Πλεονεκτήματα: "The staff was great"
Μειονεκτήματα: "The movies are outdated"
Πλεονεκτήματα: "crew was great , very friendly"
Μειονεκτήματα: "tv sound didn't work"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Small and uncomfortable prop plane. Boarded from rear only."
Πλεονεκτήματα: "The food was good as always, the crew is nice."
Μειονεκτήματα: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Very responsive and real meal for short flight!"
Μειονεκτήματα: "I had a kid sitting on the seat behind me and kept kicking my seat. :("
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."
Πλεονεκτήματα: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Μειονεκτήματα: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Πλεονεκτήματα: "Good food, skillful pilot"
Μειονεκτήματα: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."
Πλεονεκτήματα: "traveler's assistance check in on time smooth flying. nice snacks"
Μειονεκτήματα: "online check in is not available if starting out of Stuttgart !!!?"
Πλεονεκτήματα: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Μειονεκτήματα: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."
Πλεονεκτήματα: "Luggage allowance"
Μειονεκτήματα: "Too few movie selections"
Πλεονεκτήματα: "Food and comfort was good for the price."
Μειονεκτήματα: "Had a horrible experience when my checked baggage was delayed on both my outward and return flights! And I got them after 2 day for the outward flight and after 3 days for the return flight. So that ruined my vacation. Very disappointed! :("
Μειονεκτήματα: "The landing was very hard."
Πλεονεκτήματα: "Seat was very comfortable. Crew was excellent"
Μειονεκτήματα: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Μειονεκτήματα: "The flight was delayed 40min So i missed the connection in Leipzig"
Μειονεκτήματα: "The temperature at altitude was far too warm for my comfort."
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Leaving on time"
Πλεονεκτήματα: "It was efficient"
Μειονεκτήματα: "More comfortable"
Πλεονεκτήματα: "The crew was very attentive and personable during the flight."
Μειονεκτήματα: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Πλεονεκτήματα: "Smooth experience, no problem."
Μειονεκτήματα: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Change in gate was not anounce"
Μειονεκτήματα: "Riding a packed bus to the plane was awful."
Πλεονεκτήματα: "I am still in one piece after flying."
Μειονεκτήματα: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Πλεονεκτήματα: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Μειονεκτήματα: "Better entertainment system... better food and more courteous cabin crew members....."
Μειονεκτήματα: "Flight was cancelled, difficult rebooking."
Πλεονεκτήματα: "Άνετες θέσεις,τέλεια εξυπηρέτηση,όλα ήταν πολύ καλά"
Πλεονεκτήματα: "Good view with the high winged propeller plane"
Μειονεκτήματα: "Small overhead storage"
Πλεονεκτήματα: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Μειονεκτήματα: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Πλεονεκτήματα: "Friendly and attentive crew."
Μειονεκτήματα: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Πλεονεκτήματα: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Μειονεκτήματα: "Can't comment on food as it isn't provided with the basic fare."
Μειονεκτήματα: "The flight was delayed and we could not check in online from home."
Πλεονεκτήματα: "The crew was friendly and helpful!"
Μειονεκτήματα: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Μειονεκτήματα: "Timing Food Service Entertainment"
Μειονεκτήματα: "I did not board, because another flight delay caused me to miss this flight."
Πλεονεκτήματα: "Staff at the airport (ticket counter and check-in) were very polite."
Μειονεκτήματα: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Πλεονεκτήματα: "Flight was on time!"
Μειονεκτήματα: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Πλεονεκτήματα: "I received a little meal. Pleasant manner of staff."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Spacious seating for a budget airline."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "RUINED OUR TRIP"
Μειονεκτήματα: "LUFTHANSA IS TERRIBLE"
Μειονεκτήματα: "Flight was cancelled--no crew!"
Πλεονεκτήματα: "It could have been a good flight but the route taken was awful"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "boarding took too long"
Μειονεκτήματα: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Μειονεκτήματα: "Buses didn't fit all people after landing."
Πλεονεκτήματα: "Comfortable and enjoyable."
Μειονεκτήματα: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Πλεονεκτήματα: "Efficient and reasonably comfortable."
Μειονεκτήματα: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Πλεονεκτήματα: "Check in was easy, employee was pleasant."
Πλεονεκτήματα: "Not a good experience"
Μειονεκτήματα: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Μειονεκτήματα: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Πλεονεκτήματα: "Flight attendants were very good"
Μειονεκτήματα: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Πλεονεκτήματα: "Excellent service. Great food and drinks."
Μειονεκτήματα: "Delayed. Our bags didn't make the connection."
Πλεονεκτήματα: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."
Μειονεκτήματα: "Given the price it was very good value"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Coffee free for everybody"
Μειονεκτήματα: "It will be nice if economy class get at least a bottle of water!"
Μειονεκτήματα: "We waited an hour to get to terminal, unacceptable! Def no frills but flight and comfort were good."
Πλεονεκτήματα: "Very smooth flight with comfortable seats even for low fare customers"
Μειονεκτήματα: "I got flagged for extra security, which lead to some extra confusing steps and extra stress. This was compounded by strange behaviors of the digital kiosk (probably related to the security screen), crowded airport, and language barriers."
Μειονεκτήματα: "Letting me check in after my connecting flight on Iberia. I was there 1 hour before take off and the flight was closed for check ins. You cost me $500 extra dollars. It’s unacceptable and should have never been sold the flight on kiwi if your rules didn’t support me boarding the flight. I feel robed"
Μειονεκτήματα: "I paid for a seat and not given a seat assignment. Then because of that I was almost bumped off the flight. If I had not been traveling in a group I would have been bumped off my flight. In addition no food or drink was offered. Everything had to be paid have ahead of time. Not good at all"
Πλεονεκτήματα: "Free wifi"
Μειονεκτήματα: "more movies, not enough selection"
Πλεονεκτήματα: "Smooth flight, good entertainment system, nice new plane"
Μειονεκτήματα: "Very cramped seats, small movie selection, food was average"
Μειονεκτήματα: "Attentive crew. Food and snacks should have been available for free."
Μειονεκτήματα: "Trying to get info about the flight in advance was difficult and confusing."
Πλεονεκτήματα: "Very comfy seats"
Μειονεκτήματα: "More food choices"
Μειονεκτήματα: "Good was terrible and not included with ticket unless you pay for it. Seat barely reclines. Outdated planes"
Πλεονεκτήματα: "Good legroom"
Μειονεκτήματα: "Flight was delayed by over an hour"
Μειονεκτήματα: "Be on time and not spending my night at the airport because i lost the flight and they could not find anything earlier. I will never travel with kiwi again."
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "The crew was harsh and not nice The food was terrible"
Μειονεκτήματα: "The seats on the plane were hard, and the food was fair."
Πλεονεκτήματα: "Nothing. Couldn't make flight. Impossible connection. Had to purchase new tickets."
Μειονεκτήματα: "Absolutely everything."
Πλεονεκτήματα: "Crew was friendly but a little impatient at times but helpful. The head rest on the seat was good."
Μειονεκτήματα: "The coach seats were narrow and not super comfortable, no room to store under seat. The food options were limited, not even water offered for free. The de boarding process and getting baggage was a mess, I didn’t get out of airport for two hours and very little updates from the airline"
Μειονεκτήματα: "The boarding staff at Oslo airport should not be the money maker for the company and not choose languages by face .. my one was pulled out because it was 1nch to tall the woman before me sane language nothing they charge me another fee"
Πλεονεκτήματα: "My JetBlue connection was delayed over 6 hours and I missed this connection and had to rebook an alternative. Norwegian was helpful online chat and via phone with rebook options. Jet blue was terrible every step of the way"
Μειονεκτήματα: "Any other airline from Maine!"
Πλεονεκτήματα: "Price, new aircraft, good crew"
Μειονεκτήματα: "Long layover, connecting flight was delayed over an hour without any explanation"
Πλεονεκτήματα: "Boarding was orderly. The staff were nice. This flight was not operated by Norwegian"
Μειονεκτήματα: "The plane and seats were old. Old TVs. Temperature on plane was too hot food was beyond terrible"
Πλεονεκτήματα: "Everything except the food!"
Πλεονεκτήματα: "Excellent services"
Μειονεκτήματα: "We had to stay on the plane because “the stairs were broken”. Once the staircase was replaced, we still had to stay on the plane for another half hour because the bus could only pick up so many people to the terminal. ORY is not a good choice of destination."
Μειονεκτήματα: "Check in was absolutely horrible, customer service in all aspects of check in made me never want to fly Norwegian"
Πλεονεκτήματα: "Flight and accommodations in premium."
Μειονεκτήματα: "This particular boarding was a fiasco. Since it was my first flight with them, I don’t know if this is the norm or an exception. However, the lack of explanation for the delay in the boarding line into the aircraft was inexcusable."
Μειονεκτήματα: "I didn’t like that they don’t even offer you water it you didn’t pay the $45 for the meal plan."
Πλεονεκτήματα: "The flight from Rome to Oakland was comfortable, even in economy class. Bags and meals were free, which is a nice touch, and on-board entertainment was exceptional. The hot dinner was decent: chicken or meat ravioli."
Μειονεκτήματα: "There were no choices for the lunch: a sandwich with no meat. The bathroom was out of paper towels half way throught the flight, and out of tp near the end."
Πλεονεκτήματα: "Friendly crew, good movie options. Good wine available (for $10). Base price very fair."
Μειονεκτήματα: "Seat was way too cramped for a 10 hour flight (I'm average 5'11"). Hot snack offerings disappointing and expensive. 5+ hour delay, after poorly organized boarding. I would fly with Norwegian again but only in premium seats."
Πλεονεκτήματα: "Please return my money."
Μειονεκτήματα: "Please return my money."
Πλεονεκτήματα: "Price was competitive. Nonstop from Oakland to Gatwick was great."
Μειονεκτήματα: "No Wi-Fi on 787. If they had Wi-Fi, my review would have been excellent, but lack of Wi-Fi makes the flight 10 times longer."
Πλεονεκτήματα: "Great value. Premium seats great legroom."
Μειονεκτήματα: "Movie selection poor. Food so so."
Μειονεκτήματα: "Seat comfort on flight."
Πλεονεκτήματα: "There were TVs"
Μειονεκτήματα: "The process to check in in nyc was unbelievably disorganized, inefficient, and superfluous. The planes were consistently late. thw staff was rude."
Πλεονεκτήματα: "The window technology"
Μειονεκτήματα: "Not enough free water available"
Πλεονεκτήματα: "Lighting, fresh air"
Μειονεκτήματα: "On an international flight, one would expect at least a meal to be included. But you had to pay, and had to prebook. So without that knowledge I had to overpay for some very basic snacks. Also had to pay to choose a seat and for checking a bag. I've never had to pay for any of this on an international flight before. Tray tables were miserably low too, and I'm not a large person by any means. They hit my lap and left me no room to adjust. Very uncomfortable flight all around."
Πλεονεκτήματα: "new fleet. good entertainment. quiet. very friendly assistants."
Μειονεκτήματα: "Economy seat, no earphones, terrible food. This was a business class ticket."
Μειονεκτήματα: "A multi-million dollar company that does not offer you a glass of water on a 7-hr flight, unless you buy a meal. Classy."
Μειονεκτήματα: "Seats are too small and uncomfortable. Food was stale and I was not given an option because they ran out of the beef by the time they got to my seat."
Πλεονεκτήματα: "The comfort of the plane"
Μειονεκτήματα: "You would have to allow at least 1 baggage to be dispatched and give a water"
Πλεονεκτήματα: "The free entertainment"
Μειονεκτήματα: "The crew had no authority in the cabin. There were two drunk men loudly laughing, talking, and cursing for the last 3 hours of our flight and the crew never did anything to quiet them down. Also the crew members were the least friendly flight crew I have ever encountered in my travels"
Πλεονεκτήματα: "The flight was very smooth, the crew was friendly, the food was good. I have no complaints."
Πλεονεκτήματα: "Buy tickets early for super cheap, or pay more last minute. Fly no-frills for cheap, or pay for perks. Norwegian Airlines' model works for everyone."
Μειονεκτήματα: "The crew could have been more attentive. They forgot to bring a coffee I ordered through the system and ran out of milk."
Μειονεκτήματα: "Poor customer service."
Πλεονεκτήματα: "Cabin crew nice. Economy relatively comfortable."
Μειονεκτήματα: "Three hour delay from Paris to Los Angeles."
Πλεονεκτήματα: "The plane (787) is amazing - nice, quiet, modern, fast."
Μειονεκτήματα: "Terrible seats and space between seats, I am 6' and could not fit my knees. Seats in economy are made for little children..Worst seat experience ever."
Πλεονεκτήματα: "Comfortable seats, entertainment system, good meals, friendly crew!"
Μειονεκτήματα: "Boarding did not start until 9:50am which is when we were supposed to be taking off."