Μειονεκτήματα: "The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Being on time"
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "I didn’t make the flight to Antayla because the airport customs takes too long, kayak needs to let travelers know they need a visa and passport to travel through IST. Also tight connections are impossible."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Courteous service, onetime arrival,"
Μειονεκτήματα: "The flight was canceled!"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "I wish there would be more leg space. Had to use all my power to get the seat to recline. And the movie options were very less and harldy any light and entertaining movies were avilable."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "N O T H I N G"
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "The entertainment was excellent!"
Μειονεκτήματα: "The comfort level for that long of a flight was very poor. Seats are way too close together. There is no knee room from the seats at the front at all. People operating their video monitor is a disturbing fact for the passengers who sits in front of them."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Μειονεκτήματα: "When we arrived walking to the shuttle the crew had thrown our play pen n stroller out on the walkway. They didnt take it inside with our luggage.It was checked in with all the suitcases! So luckly my son recognized it as we were walking by. Very disapointed if he hadnt noticed it we would of been out of luck. No baby bed or stroller! Why dont they take it with the luggage OR at least let you know they dont transfer them for you! Not happy"
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Μειονεκτήματα: "Uncomfortable flight from LAX to Istanbul. No leg room at all in coach compared to many other airlines Ive flown."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "Early arrival by full 30 minutes--great."
Μειονεκτήματα: "Crying babies, but not airline's fault."
Πλεονεκτήματα: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Μειονεκτήματα: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "Short flight with no issues."
Μειονεκτήματα: "No problems--everything average."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Everything, Turkish is great."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "The food was pretty good."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Μειονεκτήματα: "The seats more comfortable."
Πλεονεκτήματα: "Good legroom"
Μειονεκτήματα: "Unfriendly staff and very uncomfortable airplane. Seats were bad"
Μειονεκτήματα: "Staff are not friendly, airplane was old and seats were very uncomfortable"
Πλεονεκτήματα: "Great boarding , on time! Friendly helpful staff . Just really good experience"
Μειονεκτήματα: "It’s stupid Airlines. He give me brooding pass and make security check everything at final he didn’t make me fly to London because they sey u need transit visa. Why not they inform early so I can get online visa. And airlines don’t help anything finally i buy new tkt by myself ....."
Μειονεκτήματα: "Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas"
Μειονεκτήματα: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."
Πλεονεκτήματα: "Crew was good, cheap price"
Μειονεκτήματα: "Rough landing, and very poor luggage service upon arrival"
Πλεονεκτήματα: "Seats were comfortable, crew courteous"
Μειονεκτήματα: "Good value for money"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "Check in line was very long and boarding was very unorganized."
Πλεονεκτήματα: "The meals we ordered were tasty and the leather seats and leg room are fair enough"
Μειονεκτήματα: "Boarding is sooooo slow Entertainment facilities did not exist"
Πλεονεκτήματα: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Μειονεκτήματα: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Πλεονεκτήματα: "The flight was very uncomfortable and dirty"
Μειονεκτήματα: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."
Μειονεκτήματα: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"
Πλεονεκτήματα: "Really easy experience - friendly, organized, on time and a great price!"
Μειονεκτήματα: "Free food and alcoholic beverages"
Μειονεκτήματα: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Πλεονεκτήματα: "Easy; fair prices; budget rates"
Μειονεκτήματα: "no entertainment (N/A)"
Πλεονεκτήματα: "Nice and fast plane ride."
Πλεονεκτήματα: "Good price basic amenities but all in all a great deal"
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Always on time and prices"
Μειονεκτήματα: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."
Πλεονεκτήματα: "The tickets were relatively inexpensive."
Μειονεκτήματα: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."
Μειονεκτήματα: "Wait time, customer service"
Μειονεκτήματα: "Food is not for free"
Μειονεκτήματα: "They lost several passengers’ luggage including mine."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "delay, onboard service"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Not being able to check-in online."
Μειονεκτήματα: "Late Irritably staff No food"
Πλεονεκτήματα: "On schedule"
Μειονεκτήματα: "No drinks offered"
Πλεονεκτήματα: "good crew."
Μειονεκτήματα: "very not comfortable chairs"
Πλεονεκτήματα: "Professional crew paying fit"
Μειονεκτήματα: "Paying for drinks"
Μειονεκτήματα: "Flight got delayed Grumpy crow Seats not comfortable"
Πλεονεκτήματα: "Crew was very nice. Seats were comfortable."
Μειονεκτήματα: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Πλεονεκτήματα: "The seats are comfortable and there was enough place in the overhead bins"
Μειονεκτήματα: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Πλεονεκτήματα: "Flight was on time and luggage arrived. No problems!"
Μειονεκτήματα: "Late in time"
Μειονεκτήματα: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Πλεονεκτήματα: "Seating is comfortable enough with sufficient leg space."
Μειονεκτήματα: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Μειονεκτήματα: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Μειονεκτήματα: "The landing was so unstable I was scared to death. The flight was over 1 hour late. The staff's English was not understandable at all even for a native speaker."
Μειονεκτήματα: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Μειονεκτήματα: "Delay. No apologies not even one."
Πλεονεκτήματα: "As long as I arrive safely, price is the most important thing about a flight..."
Μειονεκτήματα: "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."