Μειονεκτήματα: "AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE."
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Nothing your flight was cancelled I will put a claim to refund"
Μειονεκτήματα: "Nothing your flight was cancelled I will put a claim to refund"
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "Our first flight got delayed from lax and we missed our connection flight and they wouldn’t let us go on the next flight and instead we had to wait about 7 hours for the next flight!!! Also we got really bad seats on the other flight"
Πλεονεκτήματα: "Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Over all v good"
Μειονεκτήματα: "Why prizes change at the time of booking?"
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Good entertainment"
Μειονεκτήματα: "No soap in bathroom."
Πλεονεκτήματα: "Great service, great food and drinks"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Πλεονεκτήματα: "Will never use kayak again"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "The food"
Μειονεκτήματα: "The seats are very tie"
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "The food and amenities were nice"
Μειονεκτήματα: "Customer service was bad when checking in, the flight left late from LAX, almost made us miss our flight from IST, my friend's luggage was lost."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "the flight was less then an hour"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Πλεονεκτήματα: "Complimentary travel kit was a life saver."
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Everything was great, on time and safe. I love flying Turkish Airlines."
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Pleasant crew, great quality service, good food."
Μειονεκτήματα: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
Πλεονεκτήματα: "Very good service, nice food, comfortable plane"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "The crew, the boarding , the entertainment,"
Μειονεκτήματα: "The food was not up to expectations"
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "Service Good Clean On time"
Μειονεκτήματα: "Price is high"
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Μειονεκτήματα: "The seats more comfortable."
Μειονεκτήματα: "Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas"
Μειονεκτήματα: "the chairs are very uncomfortable for a early morning flight.. do not recline. i am not big at all.. im 154cm and 60 kg.. the chairs killled my back and next... i just wanted to sleep."
Πλεονεκτήματα: "Seats were comfortable, crew courteous"
Μειονεκτήματα: "Good value for money"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "Check in line was very long and boarding was very unorganized."
Πλεονεκτήματα: "We landed without crashing"
Μειονεκτήματα: "The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly."
Μειονεκτήματα: "i tried to cancel. as you can see i booked other tickets from IST to DXB but could not get a refund for these tickets"
Πλεονεκτήματα: "The price was good"
Μειονεκτήματα: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Πλεονεκτήματα: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Μειονεκτήματα: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Food abd more comfort flight"
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Πλεονεκτήματα: "Easy; fair prices; budget rates"
Μειονεκτήματα: "no entertainment (N/A)"
Πλεονεκτήματα: "Nice and fast plane ride."
Μειονεκτήματα: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Πλεονεκτήματα: "Always on time and prices"
Μειονεκτήματα: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Πλεονεκτήματα: "Everything was smooth from boarding to landing."
Πλεονεκτήματα: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Μειονεκτήματα: "Landing was very rocky"
Πλεονεκτήματα: "Please return my money."
Μειονεκτήματα: "Please return my money."
Μειονεκτήματα: "Huge delay from my flight to Turkey and again a delay returning to Germany."
Μειονεκτήματα: "Space for the leg"
Μειονεκτήματα: "delay, onboard service"
Μειονεκτήματα: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."
Πλεονεκτήματα: "On schedule"
Μειονεκτήματα: "No drinks offered"
Μειονεκτήματα: "My bag did not arrive"
Πλεονεκτήματα: "Cheap Air ticket"
Μειονεκτήματα: "Seats are not comfortable."
Μειονεκτήματα: "Late boarding for unknown reason."
Μειονεκτήματα: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"
Πλεονεκτήματα: "As long as they are reverting a cheap ticket then the service is good"
Μειονεκτήματα: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."
Πλεονεκτήματα: "The aircraft chair are comfortable"
Μειονεκτήματα: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"
Πλεονεκτήματα: "The seats are comfortable and there was enough place in the overhead bins"
Μειονεκτήματα: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Πλεονεκτήματα: "The seats were not too tight and the food is not extensively expensive"
Μειονεκτήματα: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Πλεονεκτήματα: "Flight was on time and luggage arrived. No problems!"
Πλεονεκτήματα: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"
Μειονεκτήματα: "We didn't get a glass of water. Shame on you"
Μειονεκτήματα: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Πλεονεκτήματα: "It's not the first time I fly Pegasus the flight is good and I know low cost don't offer free meals but on my booking it was written meals on both flights. So I don't know who to blame the website or the airline but I was too tired to ask them."
Μειονεκτήματα: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
Πλεονεκτήματα: "Comfortable seats and very clean."
Μειονεκτήματα: "Late in time"
Μειονεκτήματα: "Bad Service , so uncomfortable seats ,"
Μειονεκτήματα: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Μειονεκτήματα: "The landing was so unstable I was scared to death. The flight was over 1 hour late. The staff's English was not understandable at all even for a native speaker."
Μειονεκτήματα: "It took me two hours in line just to print my boarding pass even though I checked in online. Many of us thought we would miss the flight. Terrible customer service. I'm never flying with them again"
Μειονεκτήματα: "Delay. No apologies not even one."
Μειονεκτήματα: "Ticket agent was short with us and was bothered hat she had to check us in and questioned our flight. We had a cursing drunk guy in the boarding line for 20 minutes with no staff anywhere to help the passengers he was harassing. we left the airport late and heard horror stories from many other passengers about the lack of customer service."