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Βαθμολογία σύμφωνα με τις κριτικές πελατών της KAYAK
7,9
LufthansaΣυνολική βαθμολογία από 28422 κριτικές
8,0Επιβίβαση
7,8Άνεση
8,4Πλήρωμα
7,6Διασκέδαση
7,5Φαγητό
Κριτικές αεροπορικής
Πλεονεκτήματα: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Μειονεκτήματα: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."
Διαβάστε περισσότερα για την Lufthansa
Πλεονεκτήματα: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Μειονεκτήματα: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."
Πλεονεκτήματα: "We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Wine. Good movies"
Μειονεκτήματα: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Very smooth flight. Everything was perfect."
Μειονεκτήματα: "I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it."
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "There were so many refreshments and meals for just a 6.5 hour flight. The movie selection was great."
Μειονεκτήματα: "Some of the attendants could have been friendlier, but overall they were very available and helpful."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was attentive"
Μειονεκτήματα: "We sat on the runway for an hour."
Μειονεκτήματα: "Refused to change my flt date after I realized I made a one day mistake inadvertently. I called within 10 minutes afterwards. This was 6 months before the actual flt date. Customer service was snarky, unapologetic, and almost happy that I could not change the date or get any kind of refund."
Πλεονεκτήματα: "Really cheerful and friendly crew."
Μειονεκτήματα: "They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain."
Μειονεκτήματα: "Boarding from Nairobi was ridiculous. The plan was extremely uncomfortable."
Πλεονεκτήματα: "Good crew unlike previous experience few months ago."
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Everything was on time"
Πλεονεκτήματα: "Crew was wonderful and I love flying Lufthansa always:)."
Μειονεκτήματα: "Onboard entertainment didn’t have good selection for me for such a long flight 4 different flights I took.And some of the touch screens didn’t work properly:(."
Πλεονεκτήματα: "I'm 86 years old. They took me in a wheel chair past security and allowed me to preboard. The staff is very helful."
Πλεονεκτήματα: "flights were comfortable."
Μειονεκτήματα: "They lost my luggage both ways! I missed my connecting flight from FRA to TXL so I was given a train voucher from FRA to TXL instead of a flight. Luggage came 2 days later. Then they canceled my return flights TXL- FRA-MCO because "I didn't complete my journey". They rebooked me as wait list and then eventually I was confirmed. Luggage lost on return flight, no idea if/when I will receive."
Πλεονεκτήματα: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Μειονεκτήματα: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Using United with two flights a day out of Charlotte. A mistake. This is not the first time we had problems with United out of Charlotte. We missed our other flights and sate still in Washington and will lose a day of our vacation. United wouldn’t give us a voucher since it was supposedly weather related so I had to spend additional $100 for a room in DC."
Μειονεκτήματα: "Do not use United out of Charlotte they have the worst customer service. With two flights a day you have no options. The other thing is there flight to Washington is so late you can’t switch airlines."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Snack and crew were great"
Πλεονεκτήματα: "Good food, service. Love that toilets are downstairs"
Μειονεκτήματα: "New planes are smaller and more cramped"
Πλεονεκτήματα: "The business class area was spacious"
Μειονεκτήματα: "Crew is too curt... they could use a little more smile"
Πλεονεκτήματα: "Service was exceptional and prompt"
Μειονεκτήματα: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"
Μειονεκτήματα: "between lunch and supper snack one isle had only one water serving and my isle had none. So for 6 hours we had no water serving. This is why I gave crew rating OK only. Also the supper pizza snack was horrible. By comparison, United gives full drink cans so they last longer. I suggest Lufthansa also should serve full drink cans in long flights."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Lufthansa always impresses with good food featuring more local ingredients (sauerkraut and mache when leaving Europe), loads of in-flight entertainment included in the ticket price and a very speedy boarding process, even when dealing with United States security requirements. I always like beer and wine being offered at meals as part of the flight price, as well as the aperitif option too."
Μειονεκτήματα: "There were a few flight crew this time that disappointed by being less than professional and less than present, knocking serving carts into chairs, being curt in their service and less polite than usual. I noticed two flight attendants in particular this time when normally the entire flight crew is very professional, courteous and timely. Flight was also late leaving Munich (computer issues) which made connecting flights in Denver difficult."
Πλεονεκτήματα: "Nothing"
Πλεονεκτήματα: "On Time / Comfortable short flight"
Πλεονεκτήματα: "Efficient and pleasant service."
Πλεονεκτήματα: "Free wine; flight was on time; movie and TV shows are good; crew gives out water constantly. I prefer Lufthansa over any other airline."
Μειονεκτήματα: "I do not like the big metal boxes that take away your leg room."
Πλεονεκτήματα: "THE FLIGHT LEFT ON TIME."
Μειονεκτήματα: "LUGGAGE IS LOST. THE FOODS WAS NOT VERY GOOD."
Μειονεκτήματα: "Having to pay to sit together."
Πλεονεκτήματα: "Flight on time and crew friendly"
Πλεονεκτήματα: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Μειονεκτήματα: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."
Πλεονεκτήματα: "Food wine and professional courteous staff. So much nicer than American airlines"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "The airlines gives the best flights possible."
Μειονεκτήματα: "i could bring checked baggage from Bos-fra, fra-cdg, cdg-fra but it was taken from me on fra-bos flight as being too big! bag came out very late on baggage claim food was poor, they ran out of food, it was served late in my section and there was no choice left. one option only which i could not eat."
Πλεονεκτήματα: "all was perfect and helping"
Μειονεκτήματα: "nothing all are fantastic"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "A strike caused us to have to shorten our vacation and we lost the money on all hotels and tours. The treatment by staff was unpleasant. I hope the other 350,000 affected people were treated with more courtesy."
Πλεονεκτήματα: "Depart on time. Entertainment excellent"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "They changed my seat at the last minute!!!! Small spaces, I told to the assistants and they did't help me at all, worst fly ever!!!!!"
Πλεονεκτήματα: "The seat i got was great"
Μειονεκτήματα: "There was a delay"
Πλεονεκτήματα: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Μειονεκτήματα: "Movies available weren't to my taste, which isn't important anyway."
Πλεονεκτήματα: "Overall Austrian was fine. Smaller plane and people were professional."
Μειονεκτήματα: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Πλεονεκτήματα: "One hour delay after boarding due to loosing our “slot”"
Μειονεκτήματα: "Timing!!!"
Πλεονεκτήματα: "Amazing leg room, free snack and drink, free wi-fi."
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "WIFI"
Μειονεκτήματα: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Πλεονεκτήματα: "Everything was just right."
Πλεονεκτήματα: "The wafer bar. Pilot had a good landing in high winds and snow."
Μειονεκτήματα: "Nothing to complain."
Μειονεκτήματα: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."
Μειονεκτήματα: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Πλεονεκτήματα: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Πλεονεκτήματα: "Nothing!"
Μειονεκτήματα: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"
Μειονεκτήματα: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"
Πλεονεκτήματα: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Μειονεκτήματα: "I really can’t think of anything I didn’t like!"
Πλεονεκτήματα: "Safe trip"
Μειονεκτήματα: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Πλεονεκτήματα: "The stewardess is very polite and accommodating n"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Μειονεκτήματα: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Πλεονεκτήματα: "I liked that the plane eventually came..."
Μειονεκτήματα: "That the plane was an hour late..."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Πλεονεκτήματα: "Except eventually delay, the flight experience is good."
Μειονεκτήματα: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Πλεονεκτήματα: "Very friendly staff"
Μειονεκτήματα: "All was well"
Πλεονεκτήματα: "The flight was comfortable and very timely."
Μειονεκτήματα: "Very little leg room."
Πλεονεκτήματα: "Boarding/deplaning quick Left on time"
Μειονεκτήματα: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Πλεονεκτήματα: "Short flight, no major issues."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "I have to pay for food or drink"
Πλεονεκτήματα: "Flt was great - service was great"
Πλεονεκτήματα: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Μειονεκτήματα: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Μειονεκτήματα: "I can not afford first class tickets..."
Πλεονεκτήματα: "Speaking of friendly sky. Great!"
Πλεονεκτήματα: "The crew were very kind. The food was good."
Μειονεκτήματα: "The space between the seats is very narrow and there is no entertainment."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Πλεονεκτήματα: "Service beyond expectations"
Πλεονεκτήματα: "Staff, seats (exit)"
Μειονεκτήματα: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."
Μειονεκτήματα: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Πλεονεκτήματα: "Nice staff. efficient."
Πλεονεκτήματα: "The seats on Austrian airline are very comfortable"
Μειονεκτήματα: "Lufthansa lost my luggage for the first two days of my trip. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country"
Πλεονεκτήματα: "The flight attendants were beautiful"
Πλεονεκτήματα: "Would fly with them anytime."
Πλεονεκτήματα: "Good food, nice crew, nice screen, new plane"
Πλεονεκτήματα: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Πλεονεκτήματα: "Right on schedule!!"
Πλεονεκτήματα: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Μειονεκτήματα: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."
Μειονεκτήματα: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Πλεονεκτήματα: "Flight attendance were amazing Smooth flight Comfortable seats"
Μειονεκτήματα: "Boarding was very unorganized"
Πλεονεκτήματα: "Everything was wonderful ,except for the poor food."
Μειονεκτήματα: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "Comfort"
Μειονεκτήματα: "Internet"
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Πλεονεκτήματα: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Μειονεκτήματα: "Not being to help on the ground in Copenhagen with delta issues"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "Seat confort on long flights, leg rooms,"
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Πλεονεκτήματα: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Μειονεκτήματα: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Πλεονεκτήματα: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Μειονεκτήματα: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Πλεονεκτήματα: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Μειονεκτήματα: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "Delay"
Πλεονεκτήματα: "Enough space good wine and on time"
Μειονεκτήματα: "Nothing"

Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.

Μειονεκτήματα: "Basic seats and late fligjt"
Μειονεκτήματα: "Delayed by 4 hours"
Μειονεκτήματα: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "Good enough for price. Quite long boarding process."
Πλεονεκτήματα: "Boarding line looked long but it was quick and easy. Seats were more comfortable than other economical airlines. The flight was a short one so no food was needed although offered at cost, and for entertainment I had my music and a book."
Πλεονεκτήματα: "Decent legroom and space to spread out."
Μειονεκτήματα: "Some entertainment options would be welcome."
Μειονεκτήματα: "Luggage payment check in and boarding is too slow and inefficient"
Πλεονεκτήματα: "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Μειονεκτήματα: "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."
Πλεονεκτήματα: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Μειονεκτήματα: "no further comments"
Πλεονεκτήματα: "I was very impressed first time user and will use again"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Friendly crew, arrived 40 minutes early."
Μειονεκτήματα: "Seat wouldn’t recline."
Μειονεκτήματα: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Πλεονεκτήματα: "The staff was great."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Smooth landing, good communication during flight. Lots of food choices to purchase"
Μειονεκτήματα: "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"
Πλεονεκτήματα: "Quick checkin"
Μειονεκτήματα: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"
Πλεονεκτήματα: "Plane was empty and they gave us good seats"
Μειονεκτήματα: "When boarding the staff did not cooperate and did not change our seats"
Μειονεκτήματα: "The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today"
Μειονεκτήματα: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Πλεονεκτήματα: "The fact that I landed"
Μειονεκτήματα: "It was awful no leg room no air worst plane ride of my life"
Μειονεκτήματα: "Inefficient from check in to deplaning"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "The crew were excellent. They were an airline group out of Estonia working on behalf of EasyJet. Professional, courteous, and helpful."
Μειονεκτήματα: "Cost way to much for checking a bag"
Πλεονεκτήματα: "Professional and friendly staff, smooth flight,"
Πλεονεκτήματα: "Nothing much"
Μειονεκτήματα: "Zero customer service"
Πλεονεκτήματα: "General flight was inexpensive, minus all the additional fees."
Μειονεκτήματα: "The flight was delayed an hour on the tarmac, the plane was incredibly uncomfortable, we were charged an insane amount of money for our back packing bags because they were “odd sized.” I would not suggest using this airline unless you have no other option."
Πλεονεκτήματα: "The seat were comfy. The airline has changed big time!"
Μειονεκτήματα: "They stopped at the gate and made me put my personal bag into my carry on so I was sitting there trying to close my carry on which had a camera, agenda book, wallet etc etc. They should of told me like other airlines to put it in hold but she was so cold. But the ironic thing, while I am doing this I see men carrying a personal item and a carry on and NOT being told to do the same me and another lady was so mad! Worst airline EVER!"
Πλεονεκτήματα: "Flight crew was kind and helpful"
Πλεονεκτήματα: "nice, fun crew"
Μειονεκτήματα: "plane was filthy"
Μειονεκτήματα: "The flight was delayed by more than 3 hours. They made me checkin my bag based on the pre tense that the flight was completely booked whereas it was no where close to full. After arriving in London there was no information which belt my luggage will arrive and I had to search for close to an hour to find my bag"
Πλεονεκτήματα: "I liked the kindness and the helpfulness of the personnel, the ground and the cabin staff. Clay"
Πλεονεκτήματα: "Courtesy and helpful."
Μειονεκτήματα: "Original welcome at check-in."
Μειονεκτήματα: "Horrible customer service."
Πλεονεκτήματα: "Nice staff. Flight left and arrived on time. Great experience"
Πλεονεκτήματα: "Its cheap on time"
Μειονεκτήματα: "The ground crew didn't allow a carry on which was supposedly allowed"
Πλεονεκτήματα: "We had no idea we had to pay for checked luggage. Until we arrived at check in. Hidden fee and so wrong! So we ended up paying another $98 on top of the ticket price. Now I understand why there was so much carry- on luggage! And that took soooooooo much longer to board and exit the plane. No entertainment. Small seats. Sorry, Easy Jet, but never again."
Πλεονεκτήματα: "We called and spoke to a live person! Nice check in! No frill, cheap flight. On schedule!"
Μειονεκτήματα: "A bit of a cattle call rush to board because there is not enough room for everyone's carry on."
Πλεονεκτήματα: "Clean plane,easy boarding,"
Μειονεκτήματα: "No food, no drink, no entertainment"
Πλεονεκτήματα: "Left and arrived on time."
Μειονεκτήματα: "Disorderly boarding process to the plane, once in the gate."
Πλεονεκτήματα: "Staff on the flight was nice. Counter stuff processed my ETA wrong."
Μειονεκτήματα: "Counter staff processed did not process my ETA correctly leading me to have trouble with immigration. My flight was not comfortable. The seats had no padding and no cushions."
Πλεονεκτήματα: "On time departure and arrival. Enough legroom. Decently priced food. Good magazine to read on the flight."
Πλεονεκτήματα: "The crew were very helpful. Also I enjoyed my seating arrangements."
Μειονεκτήματα: "Seating"
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to pay 120 euro to check two bags at the gate when everyone else was getting it free"
Μειονεκτήματα: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
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Πτήσεις προς Ίνσμπρουκ

Προορισμός:

Ίνσμπρουκ (INN)Αυστρία

Προσφορές πτήσεων επιστροφής:

Ίνσμπρουκ - Ελλάδα

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