Μειονεκτήματα: "baggage tag system at CDG Pairs was lame"
Μειονεκτήματα: "Because of Boeing disaster did not go to Halifax but were sent by Westjet to TO and then on with Air France. Boarding areas in TO are a long way away (lot of walking) and customs in TO is frustrating and takes a long time."
Πλεονεκτήματα: "Fantastic crew!"
Πλεονεκτήματα: "Service is awsome"
Μειονεκτήματα: "One of the crew members seemed really bother by everything. She was not smiling or even looking at customers when handing drinks over."
Πλεονεκτήματα: "Seat wasn't great but on time boarding was awesome"
Μειονεκτήματα: "More leg room."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Seats uncomfortable and no on board entertainment"
Πλεονεκτήματα: "Friendly and helpful crew."
Μειονεκτήματα: "Timing. The flight was delayed by an hour."
Πλεονεκτήματα: "I lost my phone and when I went to the airport information, they already knew it is for me."
Μειονεκτήματα: "It's all right for a short flight"
Πλεονεκτήματα: "Flight was on time. For once."
Μειονεκτήματα: "Flight attendants were making ridiculous juvenile jokes over the intercom."
Μειονεκτήματα: "Delayed 2 hours"
Μειονεκτήματα: "I asked to pay for a better seat prior to my flight from Kelowna to Edmonton and was told there wasn’t any. When we boarded the flight attendant moved a couple 10+ rows up for no charge."
Μειονεκτήματα: "Missed my connection"
Μειονεκτήματα: "Late by 2hrs"
Πλεονεκτήματα: "I slept throughout the flight"
Πλεονεκτήματα: "As always great service and flight"
Μειονεκτήματα: "Nothing to report"
Πλεονεκτήματα: "Everything about the flight was fine except the delay waiting for the new crew."
Μειονεκτήματα: "The 90 minute delay taking off. The difficulty getting WestJet Connect entertainment software to work with my laptop. I finally gave up & watched tv on my phone."
Πλεονεκτήματα: "Friendly service. On time"
Μειονεκτήματα: "Not a direct flight"
Πλεονεκτήματα: "WestJet’s checkin online system is very quick, which save a lot of time. It’s so much better than air Canada in any aspects"
Μειονεκτήματα: "There is no entertainment in the plane"
Μειονεκτήματα: "Can't rate food. None provided."
Πλεονεκτήματα: "Very smooth flight."
Πλεονεκτήματα: "The crew was very friendly and funny"
Μειονεκτήματα: "Everything was up to my standard"
Πλεονεκτήματα: "Smiling staff. Very helpful"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Hannah was a lovely accommodating woman thourghly enjoyed her service, i slept the whole way to Prince George. Crew was welcoming and accommodating."
Μειονεκτήματα: "Didnt know i bought west jet plus seats. Enjoyed my service though. May think of buying plus again some time soon on one of my up comming trips"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Left late but arrived on time!,"
Πλεονεκτήματα: "Great price!"
Μειονεκτήματα: "All good! No complaints!"
Πλεονεκτήματα: "On time. Quick flight. Reliable"
Μειονεκτήματα: "Food was cookies and coffee"
Μειονεκτήματα: "Having to divert to Calgary for broken radio. I’m positive there is enough redundancy in radio system to be down 1 radio."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Equipment problems, flight delayed and equipment changed, bumped from a decent (preselected seat) to the back row next to the toilet. I respect mechanical and other problems happen and are not always in the control of the airline, but the customer experience certainly is"
Πλεονεκτήματα: "on time, smooth flight"
Πλεονεκτήματα: "Staff were so friendly and helpful"
Πλεονεκτήματα: "Flight was good, crew was courteous and boarded on time. Cabin space was adequate and the entertainment provided through WestJet’s app is very good."
Πλεονεκτήματα: "Crew overworked but pleasant and doing their best. Self check in works well with assistance"
Μειονεκτήματα: "Management decisions meant assigned crew arrived after our flight supposed to depart. Needed 1 more person to service passengers. We waited a long time after serving started to get served. We did not know that food could be preordered online and served soon after takeoff. No TV screens on back of chairs...had to rent device to see movies. Have app but not able to book and get points. Wrote to WJ for help but oo response"
Πλεονεκτήματα: "The crew was very nice."
Μειονεκτήματα: "The plane was old so no entertainment, food was not good, could not sit in area waiting for flight, no chairs left and I was 5ere. Very early. Travelling is not great anymore, the crew try’s their best I know."
Πλεονεκτήματα: "The staff were so helpful to travellers with small children and elderly travellers. They looked like they really enjoyed their jobs...Well Done Christine S North Vancouver"
Πλεονεκτήματα: "food, flight crew, leg room"
Μειονεκτήματα: "crying babies"
Μειονεκτήματα: "There were so many delays"
Μειονεκτήματα: "Late boarding and then late departure After landing, baggage delayed as well"
Πλεονεκτήματα: "The reliable, friendly crew"
Πλεονεκτήματα: "All good !"
Μειονεκτήματα: "Like to see direct flight to Kelowna"
Πλεονεκτήματα: "Everyone was kind and helpful. Keep up the good work."
Μειονεκτήματα: "Trip was too short."
Πλεονεκτήματα: "Arrived safely"
Μειονεκτήματα: "No entertainment no food crew m.i.a."
Μειονεκτήματα: "Seat space was too tight"
Μειονεκτήματα: "Good Choice of movies to watch on my tablet, but sound was really bad, worse than when i play my music from my tablet on the same earphones"
Πλεονεκτήματα: "Flights were on time"
Μειονεκτήματα: "Bad landings"
Πλεονεκτήματα: "Smooth, cost effective and friendly staff."
Πλεονεκτήματα: "Pleasant crew. Flight left & arrived on time."
Πλεονεκτήματα: "Food, attendants, comfort, entertainment"
Μειονεκτήματα: "Manual boarding and missing one of my luggage"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Not loose my luggage:)"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Μειονεκτήματα: "Entertainment system was not working on all seats"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Μειονεκτήματα: "Crew on the ground was very rude"
Πλεονεκτήματα: "Crew was great. Seats were comfortable."
Μειονεκτήματα: "The airline lost both of my luggage suitcases."
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "In flight complimentary food and drink service could have been better."
Πλεονεκτήματα: "Late departure, dirty, staff not friendly."
Πλεονεκτήματα: "Great food and friendly crew."
Μειονεκτήματα: "Seatback system was old and not very functional."
Πλεονεκτήματα: "Crew was very friendly and seat in KQ is super comfortable in Business."
Μειονεκτήματα: "No entertainment facilities"
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Μειονεκτήματα: "Seats were not comfortable, even in Comfort + seating isle."
Πλεονεκτήματα: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "Amazing crews!"
Πλεονεκτήματα: "Left on time. No turbulence."
Μειονεκτήματα: "Baggage check in was stressful"
Μειονεκτήματα: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Πλεονεκτήματα: "Over all everything was great, except the bags check in"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Μειονεκτήματα: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Πλεονεκτήματα: "I like traveling with AirFrance in general."
Μειονεκτήματα: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Πλεονεκτήματα: "Easy, fast, comfortable, no hassles"
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Πλεονεκτήματα: "Nice crew, free snacks"
Μειονεκτήματα: "For taller people flying economy sucks . The seats are always to small"
Πλεονεκτήματα: "Good cabin, but very conjugated :|"
Μειονεκτήματα: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Πλεονεκτήματα: "Short & easy flight"
Μειονεκτήματα: "All ok"
Μειονεκτήματα: "the food is terrible."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Μειονεκτήματα: "They lost my luggage"
Πλεονεκτήματα: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Πλεονεκτήματα: "No delays, service with a smile"
Μειονεκτήματα: "Nothing to report."
Πλεονεκτήματα: "leg space in plane"
Μειονεκτήματα: "The crew was not very polite."
Μειονεκτήματα: "Way to small seating area"
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Flight was very late (about 90 minutes). Not good, especially after a long flight to Van from New Zealand."
Πλεονεκτήματα: "good entertainment system"
Μειονεκτήματα: "they boarded zones 3, then 4, then 5.. utter chaos. When I asked a male flight attendant the premise for this he was rude and aggressive. My wife phoned CA to book a gluten free meal the day before. The process was so complex she gave up. 9 hours no food. I was reminded again why I hate this airline"
Πλεονεκτήματα: "They have the best blankets! I always get cold but the blankets are nice and thick. The entertainment system was easy to use with a wide variety to choose from. The seats are comfortable and easy to sleep in. Overall just a great comfortable trip!"
Πλεονεκτήματα: "The stewardess with the amazing figure! I didn’t use the entertainment or order food so I can’t comment on those."
Μειονεκτήματα: "Air Canada needs to step up their game and get better in seat technology."
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Μειονεκτήματα: "Really doesn't fit into the "didn't like" category but my boarding pass said Zone 6, however there was no Zone 6 called nor signage for it. Even the person checking our boarding passes was surprised. Just a comment really!"
Πλεονεκτήματα: "The service"
Μειονεκτήματα: "Nothing so far, thanks."
Μειονεκτήματα: "Very long delay not fair to passengers"
Πλεονεκτήματα: "We got home early by about a half hour and the flight was smooth and quick."
Μειονεκτήματα: "Didn’t find the crew to be as friendly as I have had in the past. They wanted us to pay for headphones. Was travelling alone with an infant makes coordination etc hard. Didn’t offer help or anything."
Μειονεκτήματα: "Air canada regularly delayed. It’s their trademark"
Πλεονεκτήματα: "The hospitality was amazing!!!"
Μειονεκτήματα: "Information provided on delays was limited and information on connecting by flights was incorrect"
Μειονεκτήματα: "Our flight got cancelled in toronto Lester B Pearson Airport due to a snow storm and we were stuck in the airport for almost 24 hours and we werent even offered a hotel for the night. So we decided to book a hotel for the night through Kayak and paid over $200. Went to the hotel and were told there were no more rooms available until the next day. We called kayak customer support and they wouldn't refund our money!! Horrible experience never again! Never flying Air Canada again !!"
Πλεονεκτήματα: "Food was great"
Πλεονεκτήματα: "Got there with minimal delays"
Μειονεκτήματα: "Inattentive staff, broken tray table, seats not cleaned between flight ( covered in food crumbs), small seats"
Μειονεκτήματα: "Aircraft was switched for maintenance. Incredibly late arrival"
Πλεονεκτήματα: "I watched incendies and lion and both were great films so I commend your film options. The crew were all pleasant and the flight itself was good."
Μειονεκτήματα: "The chairs have no low back support. I rolled up my sweater and put it behind my low back because the chair is so poorly designed. It seems to encourage a slouched position. maybe you have it that was to encourage people to upgrade their tickets. I hope that's not the case as that would be cruel."
Πλεονεκτήματα: "I loved the entertainment options, especially that we could pull up the map & see where we were."
Μειονεκτήματα: "Online information was confusing & made it sound like we had to pay for our carry on, so we didn't bring a carry on (just personal item). It needs to be more clear."
Μειονεκτήματα: "Flight late (30 minutes) as mostly with Air Canada, fortunately not cancelled this time as also common with Air Canada short distance flights Not enough space in overhead compartments for carry on. The lady at the boarding makes it sound like that is the passengers fault."
Πλεονεκτήματα: "The crew was professional and friendly."
Μειονεκτήματα: "The return flight to Orlando was just shy of 2 hours delayed. It was delayed 30 minutes prior to boarding. Then we sat on the plane, at the gate for over an hour. The plane was absolutely filthy. There was food on the seats, on the floor, smears on the window. It was disgusting and I could not wait to get if that plane. I will not be choosing air Canada in the future."
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Μειονεκτήματα: "Constant gate changes. Getting a seat number assigned was tedious"
Πλεονεκτήματα: "I arrived safely with my children"
Μειονεκτήματα: "No snacks"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Boarding is horrible. Fees for taking bags cause everyone to carry-on and with too much on board an everyone has to wait while they transfer excess bags to beneath the plane. Food is poor. seats are cramped."
Μειονεκτήματα: "I found the crew members more involved in there own personal conversations rather than the guests.... Trying to get there attention was virtually impossible...."
Μειονεκτήματα: "Too hot and cramped"
Μειονεκτήματα: "Plane way too cold, seat would not recline"
Πλεονεκτήματα: "Prompt, efficient and friendly."
Πλεονεκτήματα: "The flight attendants were very nice"
Μειονεκτήματα: "Everytime I have flown air canada they are behind schedule and so unorganized with boarding and their snack suck not everyone likes pretzels. Other air lines I have flown with Opperator much more smoothly offer pretzels or cookies and are on time"
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Πλεονεκτήματα: "The service was fantastic flying over night is never fun but the staff made the plane very comfortable"
Μειονεκτήματα: "The plane was very cold"
Μειονεκτήματα: "Was put on standby for a flight I purchased a full ticket to, had to wait for an hour by the terminal to make sure I got a ticket, which meant I had no time to get any food. Would only take credit card on the plane so I went without eating all day. Headphone jack was broken, meaning tv was useless"
Μειονεκτήματα: "Pilots we're late. Flight delayed until they arrived."
Πλεονεκτήματα: "Very easy flight, attendants were helpful and nice. No delays!"
Πλεονεκτήματα: "Crew was friendly and courteous."
Μειονεκτήματα: "Flight delayed as usual (for Air Canada)"
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Πλεονεκτήματα: "Tv screens were bigger and alot more newer than west jets."
Μειονεκτήματα: "I always flew with west jet and herd people say good things about air canada. So I decided to try them out. I had a 4 hour flight and I did not like the seats.. they were not comfortable at all.. the padding felt very thin and could feel the plastic she'll of the seat.. it wasn't just that plane.. i had a return flight with 1 lay over. I would go back to flying west jet. They had the same size planes and way more comfortable seats."
Μειονεκτήματα: "Six hours stuck at an airport with no where to get decent food and ended up sleeping on the floor. There should not be a stop to flights at night time."
Πλεονεκτήματα: "Staff was courteous and friendly. Check-in was quick and painless, despite the mobile boarding pass not working properly."
Μειονεκτήματα: "Did not ear food or use the in-flight entertainment. Seats are TINY! As a person with very broad shoulders, I found myself literally wedged into a corner as to not bump the person next to me. These planes should not be 3 seater when they are designed for two."
Πλεονεκτήματα: "Boarding was on time. Comfortable sheet."
Μειονεκτήματα: "Food was horrible, and table was dirty and looked like it wasn't cleaned. Poor music and movie selection."
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Μειονεκτήματα: "No cookies or pretzels."
Μειονεκτήματα: "Flight attendant was awful My seat assignment was the same seat designated to crew and my flight attendant treated badly inspite of the error"
Μειονεκτήματα: "Air Canada has the worst customer service. Hate flying with them"
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"