Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "The cabin was a little cool for me during at least half of the flight"
Μειονεκτήματα: "Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight."
Πλεονεκτήματα: "The movie options"
Μειονεκτήματα: "Compensation for having waited an hour and a half extra."
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Crew was extremely friendly"
Μειονεκτήματα: "Cleaner window"
Μειονεκτήματα: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."
Πλεονεκτήματα: "The crew."
Πλεονεκτήματα: "Crew and service were outstanding"
Μειονεκτήματα: "Good taste perhaps...?"
Μειονεκτήματα: "Missed flight due to unnecessary delays"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Yes, . Amazing crew Seat was comfortable."
Πλεονεκτήματα: "Crew was very attentive"
Μειονεκτήματα: "Delta staff at the airport JFK"
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Μειονεκτήματα: "We were late getting into ATL."
Μειονεκτήματα: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Πλεονεκτήματα: "top notch KLM are the best"
Μειονεκτήματα: "Overall, a good short flight."
Πλεονεκτήματα: "Flights were both timely"
Μειονεκτήματα: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
Πλεονεκτήματα: "I like that I arrived at my destination safely."
Μειονεκτήματα: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Μειονεκτήματα: "Late arrival"
Πλεονεκτήματα: "Flight was smooth and fast."
Μειονεκτήματα: "Didn't love that my 1st flight got off at gate G. And connecting flight was at gate C on the other end of the airport."
Μειονεκτήματα: "Flight was delayed."
Πλεονεκτήματα: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Μειονεκτήματα: "Delta should have had more than 3 staff on to check in 300 people."
Μειονεκτήματα: "The pplane was two hours late to depart due to technical issues."
Μειονεκτήματα: "The person next to me"
Πλεονεκτήματα: "The crew was friendly and we arrived earlier than expected"
Μειονεκτήματα: "Seats are too tight and too expensive to upgrade."
Πλεονεκτήματα: "How professional everyone was"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Μειονεκτήματα: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."
Πλεονεκτήματα: "Clean bathrooms and great refreshment choices"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Flight attendant was great!"
Πλεονεκτήματα: "I love the in-flight movies!"
Μειονεκτήματα: "This wasn't pertaining to the flight or airline; but the TSA line was ridiculously slow."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."
Μειονεκτήματα: "That's the flight is clean"
Πλεονεκτήματα: "The service was good"
Μειονεκτήματα: "The flight was very rough on landing"
Πλεονεκτήματα: "Comfortable seats in coach Good snacks Friendly crew"
Πλεονεκτήματα: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"
Πλεονεκτήματα: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Πλεονεκτήματα: "We didn’t order food"
Μειονεκτήματα: "Late flight without any compensation for our trouble"
Πλεονεκτήματα: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Μειονεκτήματα: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."
Πλεονεκτήματα: "Very comfortable plane, 4 snack choices, friendly crew."
Μειονεκτήματα: "It was all good, except that the charging stations were difficult to figure out since they were out of sight under the seats. I had to have the flight attendant plug in my charger."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Μειονεκτήματα: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""
Πλεονεκτήματα: "The flight attendants were very friendly"
Πλεονεκτήματα: "It was as fast!!"
Μειονεκτήματα: "Nothing was offered, my bag was checked at the door but no big deal"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Very friendly crew, very clean cabin, very comfortable seats"
Πλεονεκτήματα: "Seat was comfortable. Looked new."
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Πλεονεκτήματα: "Flight landed on time"
Μειονεκτήματα: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "The crew was good and the food from Frankfurt to Abuja was good"
Μειονεκτήματα: "The layover time was extremely too long and would even be longer during my return"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Everything except the seats . Need to book business class"
Μειονεκτήματα: "The seats were too small"
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Μειονεκτήματα: "Better time management."
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Πλεονεκτήματα: "Crew was professional and competent. Seats were roomy and comfortable."
Μειονεκτήματα: "I have a hard time sleeping in any seat that doesn’t fully recline."
Μειονεκτήματα: "He option to split groups of travellers."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "flights were comfortable."
Μειονεκτήματα: "They lost my luggage both ways! I missed my connecting flight from FRA to TXL so I was given a train voucher from FRA to TXL instead of a flight. Luggage came 2 days later. Then they canceled my return flights TXL- FRA-MCO because "I didn't complete my journey". They rebooked me as wait list and then eventually I was confirmed. Luggage lost on return flight, no idea if/when I will receive."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Μειονεκτήματα: "Just a shirt flight, no problems"
Πλεονεκτήματα: "The business class area was spacious"
Μειονεκτήματα: "Crew is too curt... they could use a little more smile"
Μειονεκτήματα: "Boarding was a mess"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "operated by Lufthansa. Very efficient. Clean and comfortable"
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "Great costumer service, comfortable flight"
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Μειονεκτήματα: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "THE FLIGHT LEFT ON TIME."
Μειονεκτήματα: "LUGGAGE IS LOST. THE FOODS WAS NOT VERY GOOD."
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "Consistent SAS quality"
Μειονεκτήματα: "Drinks expensive"
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."
Μειονεκτήματα: "Seats weren't that comfortable."
Μειονεκτήματα: "Long delay due to weather"
Μειονεκτήματα: "Outstanding service, comfort, food, entertainment options May have been best experience ever flying"
Πλεονεκτήματα: "My flight has been cancelled"
Πλεονεκτήματα: "- Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent"
Μειονεκτήματα: "- The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections"
Πλεονεκτήματα: "Easy, efficient"
Μειονεκτήματα: "Entertainment, food, comfort"
Μειονεκτήματα: "The flight was cancelled without explanation"
Πλεονεκτήματα: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Μειονεκτήματα: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."
Μειονεκτήματα: "When I booked the flight, it did not say that I was not allowed to check any bags. My wife and I had one each, and it costed us €140 total to bring the luggage. If I had known there was a slightly more expensive ticket that would have allowed us to check a luggage each, I would of course have chosen that. Very poor information provided."
Μειονεκτήματα: "I had a middle seat."
Πλεονεκτήματα: "Everything was done quite well - not too fussy. Limited free drinks options on a transatlantic flight perhaps being the only possible complaint."
Μειονεκτήματα: "Limited free drink options on a transatlantic flight."
Μειονεκτήματα: "No food or even water"
Πλεονεκτήματα: "Boarding was smooth, luggage came out quickly."
Μειονεκτήματα: "No entertainment, only coffee and tea served."
Πλεονεκτήματα: "Crew was friendly and professsional. Breakfast was good , as well as the selection of movies."
Μειονεκτήματα: "Apparently SAS is not part of the TSA network, so I was unable to use my Global Entry membership to get TSA Pre-Check. Non-alcoholic beverage service was meager (one beverage only)."
Μειονεκτήματα: "Nothing to hate"
Πλεονεκτήματα: "Excellent service and food."
Πλεονεκτήματα: "Staff efficient."
Μειονεκτήματα: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."
Πλεονεκτήματα: "Nice staff, comfortable."
Μειονεκτήματα: "Not sure why they only have like 20 movies, most of which are not good. Delta has hundreds of movies to choose from. Old and new. When entertainment is included in the high price of these long haul trips, it helps to have a semi-decent selection."
Πλεονεκτήματα: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Μειονεκτήματα: "Boarding was a little scattered, but ok"
Πλεονεκτήματα: "Jal is the best airline"
Μειονεκτήματα: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"
Πλεονεκτήματα: "The crew was ok"
Μειονεκτήματα: "Business seats the worst I have ever tried, it was like laying in a coffin. Food average considering it was in business class.iFE glitchy and a small selection of movies."
Πλεονεκτήματα: "Great flight. Wonderful staff. No turbulence!"
Πλεονεκτήματα: "Internet not working. Horrible."
Μειονεκτήματα: "Should at least serve some water"
Πλεονεκτήματα: "Softest landing ever"
Μειονεκτήματα: "Not much entertainment but a domestic flight"
Πλεονεκτήματα: "Comfortable seats and attentive crew!"
Μειονεκτήματα: "Old movies not up to date."
Πλεονεκτήματα: "Upgraded to business class"
Μειονεκτήματα: "Flight delayed an hour & half"
Πλεονεκτήματα: "The flight crew was courteous and professional. The seats were comfortable."
Μειονεκτήματα: "The flight came in a little late. However, the plane was nice."
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Πλεονεκτήματα: "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Μειονεκτήματα: "Smooth flight."
Μειονεκτήματα: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."
Μειονεκτήματα: "TV's on our whole row did not work for the entire flight. Reading lamp was burned out. It would have been tolerable for a domestic flight but these amenities are needed and appreciated on a six hour flight!"
Μειονεκτήματα: "Almost absent crew And almost no service. Made flight with United and with United connection. SAS lost my connection, told ME I canceled my reservation. What a mess that was! I could also not reserve any seats online because flight was partner united flight and neither airline would allow me to choose seats."
Πλεονεκτήματα: "On time and courtesy"
Μειονεκτήματα: "After a 9 hour flight from Chicago to Stockholm I had to fly to Athens in an old type airplane , no entertainment, no TV & I had to pay for the food and the drinks. Very disappointing !"
Πλεονεκτήματα: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Μειονεκτήματα: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Πλεονεκτήματα: "Great leg room."
Μειονεκτήματα: "The food was just ok."
Μειονεκτήματα: "My first flight was canceled. I'm still in Barcelona."
Μειονεκτήματα: "The plane was very old and not maintained well, dirty and not clean from the previous flights"
Πλεονεκτήματα: "Clean and good food."
Μειονεκτήματα: "It was a fine flight. Nothing to worry about. I liked it."
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Had to pee."
Πλεονεκτήματα: "everything except"
Πλεονεκτήματα: "Great food, smooth trip"
Μειονεκτήματα: "Could use bigger movie selection"
Πλεονεκτήματα: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Μειονεκτήματα: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"
Πλεονεκτήματα: "Too upset to continue senseless survey"
Μειονεκτήματα: "Vacation ruined"
Μειονεκτήματα: "no food very cramped small seats plain full to capacity"
Μειονεκτήματα: "Rude staff"
Πλεονεκτήματα: "Everything was really good. Very nice crew. I will highly recommend it."
Μειονεκτήματα: "I think it is one of the best."
Μειονεκτήματα: "Old plane"
Πλεονεκτήματα: "The crue was great. Food was great"
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "Very nice crew"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Hectic boarding; airplane seemed very old"
Πλεονεκτήματα: "AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Μειονεκτήματα: "I was not able to make this flight due to many technical difficulties, waiting in lines at the airport for over 4 hours, and having British Airways automatically change my flight booking Gatwick (which is 45 minutes from where this second leg would have been!)."
Πλεονεκτήματα: "The crew was friendly and the pilot did an excellent job getting us there safe."
Μειονεκτήματα: "The food they served was not the greatest"
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "Check in was a breeze, and the food was good!"
Μειονεκτήματα: "Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee."
Πλεονεκτήματα: "Quick flight, good service."
Μειονεκτήματα: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Μειονεκτήματα: "carry-on not allowed on board"
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "Large plane operated by Iberia"
Μειονεκτήματα: "Uninspiring food"
Μειονεκτήματα: "Same as above."
Μειονεκτήματα: "my trip to England was a nightmare starting with American Airlines not being able to find my flight or my name in the system. It was worse on the return from Gatwick. They also couldnt find me in the system and i blame it all on this Kayak travel site. I will never again use Kayak !!!!!!!!!!!!!!!!!!!! my trip was a nightmare."
Μειονεκτήματα: "Not even a glass of water?"
Μειονεκτήματα: "We paid an extra $60 to select seats up front and they moved our seats to the back of the plane without notifying us."
Μειονεκτήματα: "Paid extra for mediocre seats"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Μειονεκτήματα: "Very uncomfortable seats and dated entertainment system"
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Quick trip"
Μειονεκτήματα: "No movies"
Πλεονεκτήματα: "flight attendants were pleasant"
Μειονεκτήματα: "Fare didn't include one piece of luggage - which I thought it did. And I was in the back row. Not my favorite. Had I known that was the case- I could have flown a discount carrier for a cheaper fare."
Πλεονεκτήματα: "Food was excellent"
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Service was good as well."
Μειονεκτήματα: "Nothing really"
Μειονεκτήματα: "Worse experience ever!!!!"
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Μειονεκτήματα: "Salad was slimy and clearly not fresh. Food was not great."
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "Clean and comfortable"
Μειονεκτήματα: "Nothing complimentary, no screens on exit row seats"
Πλεονεκτήματα: "The very kind staff. The very edible food. The excellent Aircraft. Arrivals on time."
Μειονεκτήματα: "Can't think of anything."
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Μειονεκτήματα: "The flight was delayed over 2 hours after already being there for a 4 hour layover."
Πλεονεκτήματα: "The food and service was good."
Μειονεκτήματα: "My luggage was damaged and when we tried to do a claimed over the phone they didn't give us much of an option. I didn't do it a the airport because I was traveling with a minor and my Morher who is 73 years old and after a 18 hour travel day they need to come home."
Μειονεκτήματα: "Whatever the issue was two hours sitting alongside the gate caused issues for everyone onboard the plane and caused us to have to run through the entire airport just to make our connection."
Πλεονεκτήματα: "Very incredible from check in, flight and service! Well done"
Πλεονεκτήματα: "The crew and service are very good and the cabin crews' smile are so nice. Love it"
Πλεονεκτήματα: "Generous with drinks and snacks, ever courteous"
Πλεονεκτήματα: "Got there in one piece."
Μειονεκτήματα: "Improve seat comfort"
Μειονεκτήματα: "improve the accompaniment of the drink"
Πλεονεκτήματα: "On time, clean and comfortable"
Μειονεκτήματα: "The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update"
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Πλεονεκτήματα: "On time; efficient; great aircraft."
Μειονεκτήματα: "A child threw up in flight behind my wife and the crew let the parents clean it up. I thought the crew should have been more proactive."
Πλεονεκτήματα: "The tvs were nice."
Μειονεκτήματα: "The people in front of us reclined their seats and there was no leg room. The flight was severely delayed by an hour and a half making us miss our connection."
Μειονεκτήματα: "Rude staff , flight was delayed, child sitting next to me kept kicking me and his mother wouldn't say anything to him staff also didn't do anything."
Πλεονεκτήματα: "Boarding was OK."
Μειονεκτήματα: "Very uncomfortable generally. No water on the plane. Cold coffee and tea. Just a bad experience."
Μειονεκτήματα: "Rouge flight was sub par"
Πλεονεκτήματα: "Fast flight, friendly crew"
Πλεονεκτήματα: "Modern planes, very comfy (Vancouver to Beijing), nice entertainment options, good food"
Μειονεκτήματα: "super cranky flight attendants who looked and talked to us like we are idiots. Not just my feelings; the rest of my travel group of 7 agrees...."
Πλεονεκτήματα: "No food, an hour late"
Πλεονεκτήματα: "Quick flight. Great fare pice."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "Food was terrible seats are small"
Μειονεκτήματα: "The crew was very friendly and efficient and the flight boarded, departed, and arrived on time."
Πλεονεκτήματα: "What did I like? Not much. We kept hearing over the PA about how Air Canada had been voted Number One airline in North America in 2017 but I was blowed if I could work out why. I have travelled quite a bit both Stateside and overseas and can tell you that AC does not come up to the standard set by Qantas or Southwest here in the States."
Μειονεκτήματα: "It felt as if the seats were even closer together than on the flight out. It was tight! It was the second leg of a flight from Taiwan and having experienced the extraordinary politeness and courtesy of the Taiwanese it came as a rude shock when the hefty AC (female) attendant banged the back of my seat, exhorting us with a "Would you guys get your seat backs up straight for meal service". The tea was pretty grim too and I suspected it had been made in a coffee pot."
Πλεονεκτήματα: "I got upgraded to business. I was very happy, because my day in Atlanta was exhausting, and that made the whole thing excellent. Harry Giles"
Πλεονεκτήματα: "Calgary airport first and foremost went above and beyond for me. The flight then after was the same, friendly attendants, great smooth flight. 5 stars for staff."
Μειονεκτήματα: "The headphones are bad, i had my own headphones so it was fine. I did go w the air canada ones first just out of convenience, but they were fuzzy, probably would have ruined the movies."
Πλεονεκτήματα: "At least the entertainment systems worked this time."
Μειονεκτήματα: "I've never thought that airplane food was bad before, but they ran out of the main options and I was left with macaroni and cheese. It was bad."
Πλεονεκτήματα: "Flight was fine. Staff was fine. No complaints."
Μειονεκτήματα: "Although the food was abundant and tasted good, it was rather heavy. Lots of starch (and chocolate!). That kind of food may be fun and satisfying, but it's not really the best thing for middle-aged adults who are sitting on an airplane for 10 hours! If you can work in more fruits and veggies or light desserts, that would be great! Regarding entertainment: We could not connect to the entertainment system, so we watched a DVD that we brought along with us."
Πλεονεκτήματα: "The flight attendants were very pleasant and helpful. My entertainment app was not letting me play a movies so they gave me a tablet for free. I thought that was very nice customer service."
Μειονεκτήματα: "Nor enough moxie choices and mostly old ones. The exact same ones were playing on my return flight. The food options were not great. Not enough of a selection. Also my daughter and I were assigned seats apart and I felt not enough was done to help us sit together. We had to handle it ourselves once on the plane."
Πλεονεκτήματα: "Friendly staff n helpful. Good seats, movies available"
Μειονεκτήματα: "You have to pay for everything even the headphones. The seat, the luggages n not even a small peanuts snack they give you. Flight are very expensive for you to pay all extra."
Πλεονεκτήματα: "The price for the flight was right. Nothing can be done about the seat size. Food was ok. Comfort of seats ok. Not easy to recline. The etertainment helped me fall asleep, a Good Thing. Crew was pleasant, helpful."
Μειονεκτήματα: "Pearson Airport is a miserable experience for travelers. Security there is very badly managed. Long, long long lines of people waiting without reasons given, getting lost because signage is poor, unable to understand the English of the employees, weeping exhausted children and innumerable check points for showing documents. GET ORGANIZED, Canada!"
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Μειονεκτήματα: "Food was purchase only."
Πλεονεκτήματα: "at least we wereat a part of the wedding"
Μειονεκτήματα: "first flight scheduled april 20 at 12:05pm cancelled. second flight for 4:15pm to laguardia cancelled. excuses for cancellation were given but not to our satisfaction. as a result we missed a good portion of the wedding we attended in new jersey"
Πλεονεκτήματα: "Crew was great!! Smooth landing!!"
Πλεονεκτήματα: "There was no outstanding feature to mention."
Μειονεκτήματα: "The delay, but not a big deal."
Μειονεκτήματα: "Seats are to close. There is no leg room."
Μειονεκτήματα: "too hot in cabin missing brewage onboard"
Πλεονεκτήματα: "The boarding was efficient and had no trouble with baggage. Upgraded to business class and had very nice crew members serve us."
Μειονεκτήματα: "The entertainment was on an iPad, the options for food was super limited, the seating was uncomfortable and this was all after upgrading and spending more money on the flight. Very disappointing"
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Πλεονεκτήματα: "Media and staff"
Μειονεκτήματα: "No organization for filling planes. Worse than Rome."
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Μειονεκτήματα: "Flight was delayed making me miss my connection. Poor customer service at the airport plus the fact that my baggage got lost however, it was delivered after 24 hours."
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Πλεονεκτήματα: "I accidentally left my tablet behind when I disembarked. The crew located it and brought it to me speedily while I waited in the baggage area. I'm truly grateful and impressed. All of the flight crew were delightful and thoughtful."
Πλεονεκτήματα: "Great service, friendly staff. Good food and wine. On time arrival."
Πλεονεκτήματα: "Our flight attendant, Aaron, was wonderful"
Μειονεκτήματα: "Everything else was awful....I was taking an international flights, so arrived at the airport 3 hours early, as specified. There was no attendant at the desk until 1.45 hours prior to boarding. We almost missed the flight, and as a result, the connection to London. If possible, I will not fly air Canada again"
Μειονεκτήματα: "Air Canada has the worst customer service. Hate flying with them"
Πλεονεκτήματα: "Roomy preferred seats"
Μειονεκτήματα: "No snacks"
Πλεονεκτήματα: "Seats more comfortable than most."
Μειονεκτήματα: "Plane was pretty hot during boarding and taxiing"
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "It was delayed which caused my connection to be cancelled and rebooked for next day. Was extremly uncomfortable and very expensive"
Πλεονεκτήματα: "Attendants were conscientious, hospitable."
Πλεονεκτήματα: "You had the latest HBO shows"
Μειονεκτήματα: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."
Πλεονεκτήματα: "Again, nice selection of entertainment and great crew."
Πλεονεκτήματα: "The crew and the service was top notch."