Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Πλεονεκτήματα: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Μειονεκτήματα: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Μειονεκτήματα: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Μειονεκτήματα: "Flight got cancelled"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "KLM crew exceed our expectations"
Πλεονεκτήματα: "Crew was nice and pleasant"
Μειονεκτήματα: "Flight very late"
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Μειονεκτήματα: "Boarding was very slow."
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Seat a little cramped."
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Μειονεκτήματα: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly service!"
Μειονεκτήματα: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Good multi media access and content"
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "The staff and crew"
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Service was good"
Πλεονεκτήματα: "Food and drink service"
Μειονεκτήματα: "Boarding pass facility"
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Μειονεκτήματα: "That they would not cancel the flight two days prior"
Μειονεκτήματα: "They lost my suitcase"
Μειονεκτήματα: "Did not honor easy boarding!"
Μειονεκτήματα: "Don’t delay flights that messed my return"
Μειονεκτήματα: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Μειονεκτήματα: "Infotainment system"
Πλεονεκτήματα: "The food, the crew, the entertainment."
Μειονεκτήματα: "It was an excellent flight!"
Πλεονεκτήματα: "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"
Πλεονεκτήματα: "The crew was good. Seat is ok, not very comfortable."
Πλεονεκτήματα: "Very attentive crew"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "The pilot did an excellent job navigating through rough weather."
Μειονεκτήματα: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."
Πλεονεκτήματα: "Arriving at my destination, safe, sound and on-time."
Μειονεκτήματα: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."
Μειονεκτήματα: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."
Πλεονεκτήματα: "Same as the first flight. Great luggage transfer."
Μειονεκτήματα: "Middle seat"
Πλεονεκτήματα: "Excellent service , good food . Ahead of time flight"
Μειονεκτήματα: "Tiny food. Late one hour."
Μειονεκτήματα: "No legroom, plane too warm, movies were unedited, but most of all we missed our connection and there wasn't even an apology, or any compensation. We missed the main event of our trip and were very disappointed. There was only 45 minutes scheduled between the two flights--in which you had to traverse the huge Madrid airport (train), and go through customs and security again. We were 5 minutes late to the gate--after being told in Miami they would hold the plane for us."
Πλεονεκτήματα: "Easy boarding On time Very organized"
Μειονεκτήματα: "Online check in failed, and legroom was non-existent - the worst of any alliance-based carrier I have ever flown."
Μειονεκτήματα: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"
Πλεονεκτήματα: "The flight itself was fine"
Μειονεκτήματα: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."
Μειονεκτήματα: "Lack of legroom on such a long flight"
Μειονεκτήματα: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Πλεονεκτήματα: "Entertainment was great. Nice choice of movies, and boarding was easy."
Μειονεκτήματα: "The space in the cabin left something to be desired compared to most transcontinental flights I've been on. Atmosphere was stuffy and hot."
Πλεονεκτήματα: "Seats were too crowded. No leg room."
Πλεονεκτήματα: "The price of the ticket. The meals much better than other airlines."
Μειονεκτήματα: "Not being able to adjust my air conditioning"
Πλεονεκτήματα: "Great crew, good dinner but below Average breakfast"
Μειονεκτήματα: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."
Πλεονεκτήματα: "Entertainment was great, great food! You can't beat the price of the ticket."
Μειονεκτήματα: "When I arrived I was greeted by a "what up." Instead of a professional "Hello." The man who helped me at MIA was rude and threw my passport in my face when he told me I needed a return ticket. After I booked another ticket for return.. I presented myself to another counter staff."
Μειονεκτήματα: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Πλεονεκτήματα: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Μειονεκτήματα: "Felt like a sardine in a can."
Πλεονεκτήματα: "Food was good. Nice blanket and pillow."
Μειονεκτήματα: "The flight attendants were rude. I read online that they were but tought it can't be that bad. In real life, I was amazed by their general disregard and apathy associated with their job and us flyers. It was worse than the reviews. I really felt like they hated Americans. One flight attendant rolled her eyes when asked for something, another snacked her lips. They really don't seem like they like their jobs or their customers. If that's the case, move on."
Πλεονεκτήματα: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Μειονεκτήματα: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Μειονεκτήματα: "Very limited room to move. Rather impersonal"
Πλεονεκτήματα: "great leg room and food"
Μειονεκτήματα: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."
Πλεονεκτήματα: "The entertainment was readily available."
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "Crew was courteous and friendly. They provide great customer service."
Μειονεκτήματα: "Food choices limited. Entertainment limited. Seats are very tight. Not very comfortable."
Πλεονεκτήματα: "I liked their service and warm nature of the staff."
Μειονεκτήματα: "The flight was delayed one hour and 23 minutes so that affected my connection from LA to SFO. My bag couldn't reach back to SFO and I had to run to catch my flight in LA after a 12 hour flight."
Πλεονεκτήματα: "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."
Μειονεκτήματα: "Cabin crew very unhelpful and unfriendly. Food terrible. Entertainment very lackluster and obscure."
Πλεονεκτήματα: "Great selection of movies. Got food and was able to sleep some."
Μειονεκτήματα: "They kept delaying the flight and then cancelled. I had to take uber to Penn Station and then AmTrack to Union Station. Otherwise I would not have gotten back until over 24 hours later the next day. So, in the end I had to spend over $200 more to get home. I really have never had a good experience flying Iberia."
Πλεονεκτήματα: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Μειονεκτήματα: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."
Πλεονεκτήματα: "No delayed flights"
Πλεονεκτήματα: "Enternainment selections were ok."
Μειονεκτήματα: "Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks."
Πλεονεκτήματα: "Promptness. Easy boarding. Comfortable seating."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "E145 is extremely crowded. No leg room on the left side"
Πλεονεκτήματα: "The crew was attentive and the food was good."
Μειονεκτήματα: "Entertainment could have been better. Normally on a flight of this duration I would expect that there would be movie screens in the back of the seats that you could view a selection of movies to help pass the time. This would especially been helpful on the trip home where the flight left at 11:30 am"
Πλεονεκτήματα: "It was just a quick flight, but everything/everyone was efficient and made the process/flight no problem. Great experience."
Μειονεκτήματα: "The cabin was very hot."
Πλεονεκτήματα: "I didn’t get charged for a soda"
Μειονεκτήματα: "I am a business traveler with very little luggage. I couldn’t get a boarding pass the night before because I didn’t have a bag to check,I had to wait in line 20 minutes at checkin in, then another 15 minutes at the gate to get a seat issued. &no headphones on the plane at all? Not again."
Μειονεκτήματα: "I will never arrive to this airport again. It’s too difficult to go to manhattan (especially on Sunday) it’s not worthy to save a few bucks to spend more than one hour in the taxi"
Μειονεκτήματα: "Watched a handicap elderly lady put in the middle of economy and a young small healthy male bumped to first class. crew not prioritizing the elderly. With 16" of isle space an eastern crew member tried to push a airline wheelchair down the crowded isle. Treating paying passengers as llivestock"
Μειονεκτήματα: "My bag beat me home. How does that happen?"
Μειονεκτήματα: "You have to pay for everything"
Πλεονεκτήματα: "It was quick and on time."
Μειονεκτήματα: "United made me check my carry-on and would not transfer , so I had to wait for it and missed my connecting flight. Then I rebooked on a later flight which was cancelled due to weather. So needless to say I did not get to Ottawa and had to purchase a hotel room in Newark. United is telling me I may not get on another flight until tomorrow night. I am very disappointed."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Respect and support"
Μειονεκτήματα: "Taggged carry-on bag, claimed A/C had no space, when I boarded saw lots of bin space not used. I am on a transfer to Intl. fight, so in sFO had to claim baggage and go through all of security again"
Πλεονεκτήματα: "Everything was fast"
Μειονεκτήματα: "emtertinment screens in the front Row couldn’t turn Iran’s it was a midnight flight."
Πλεονεκτήματα: "Everything was fine."
Πλεονεκτήματα: "Food was okay"
Μειονεκτήματα: "Agent took an hour trying to figure out how to check me due to the connecting flight being under a different carrier. This is clearly something I couldn’t do anything about. kayak allowed me to book a flight and expect that no matter the number of carriers, there should not be an issue tying the connection with the other flight at the time of check-in. Because of the delay, my husband and I sat apart on am 8 hour flight and because we both were assigned middle seats, no one wanted to sswitch with us. The check in staff was very unfriendly and seemed stressed and overworked. United needs to ramp up on resources quick. The flight crew were very unpleasant. It was just the worst of all flights."
Μειονεκτήματα: "No movie without paying"
Μειονεκτήματα: "Video controller was not working properly."
Μειονεκτήματα: "Lack of space and organization"
Μειονεκτήματα: "On my connecting flight while boarding they informed me that they did not have enough room for my carry on. I was flying first class, and after the flight had landed and I looked into the compartments, the crew could had easily made room for my carry on. The worst part is that I had my passport in my carry on and missed my connecting flight to Cabo."
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "Everything was as expected from United."
Μειονεκτήματα: "Late flight. Plane 1 hour and 37 minutes late because arriving plane was late, then the arriving plane was slow to de-plane, then spent the next hour waiting on "paperwork" to approve takeoff. Very dissatisfied."
Πλεονεκτήματα: "Good communication on delayed flight. Clean plane. Provided snacks."
Μειονεκτήματα: "Pretty sure the crew was exhausted."
Πλεονεκτήματα: "We got let in first because we had a baby under 2. A stewardess felt bad for our seating at the end and gave us a free blanky for baby and a free shot for me."
Μειονεκτήματα: "The flight was delayed 2 hrs. The back seating was horrible. One crew member made fun of my sister for walking too slow on the way out. Like seriously we were the last seats on plane and had a baby. So yes we were slow!!!"
Μειονεκτήματα: "Uncomfortably warm!!"
Πλεονεκτήματα: "The flight was very good, only drinks and snacks provided as expected-no entertainment provided so not expected. Overall a good experience."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Μειονεκτήματα: "They had flight delay issues and WE got pushed onto a next day flight but WE had to pay for our hotel when it was their planes delayed!"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "No Wi-Fi. No entertainment. No leg room."
Πλεονεκτήματα: "My last flight to Europe was on Lufthansa and I have to say, this was better. Decent food, efficient staff, relatively comfortable plane."
Μειονεκτήματα: "They were a bit brusque, but not rude."
Μειονεκτήματα: "More legroom is needed."
Μειονεκτήματα: "The seating is cramped but to be expected in coach. No big deal."
Μειονεκτήματα: "Flight attendant was really not very nice at all. I felt like I was in trouble for even taking the flight. 'Move your feet. Bags have to be moved under seat. I need to see your seat belts.' She was curt, unfriendly & really made me upset with her bad attitude. Maybe she was having a bad day but I paid good hard earned money for my trip. I at least deserved courteousy & mutual respect."
Μειονεκτήματα: "The tray table was very dirty. Asked for flight attendant for something to clean it with. She did clean it best she was able as had inadequate way to supplies with which to clean."
Πλεονεκτήματα: "I don't remember much I got great sleep and then just was there"
Πλεονεκτήματα: "Everything was great"
Πλεονεκτήματα: "Good people working there"
Μειονεκτήματα: "flight was delayed and then plane was broke, we had to unload and load onto another 2 hrs late!"
Πλεονεκτήματα: "Crew was fantastic as they suffered through the continual delays with us."
Μειονεκτήματα: "flight suffered a 2-1/2 hour mechanical delay in departing Houston. We arrived at EWR around 6:30p. Took a long time for baggage carousel to start dropping bags, and then we discovered there were none for our flight. we had to go to baggage claim to retrieve, as for some unbeknownst reason they arrived far ahead of us."
Μειονεκτήματα: "The overhead bins were so full that I needed to put my backpack under the seat. That meant that the already-cramped seat was even more cramped. In addition the seat did not recline because it was next to an exit row. It was a red eye and I could not get comfortable enough to sleep. Also, the fact that the screen brightness control was located on top of the seat arm meant that my neighbor's arm kept turning my screen on and increasing the brightness while my neighbor was asleep."
Μειονεκτήματα: "United Express (Skywest Airlines in the SFO area) is simply unreliable. This time the flight was 3 hours late. With United Express (Skywest), the only thing you can count on are cancellations and delays."
Μειονεκτήματα: "Consistency of United entertainment. 2 flights, bring your own device, 1 flight free access and 1 flight buy access. I'm"
Πλεονεκτήματα: "The staff was so helpful and kind."
Πλεονεκτήματα: "Comfortable seats,, easy luggage bins, attentive crew."
Μειονεκτήματα: "Wi-fi didn't work. Direct TV was expensive"
Πλεονεκτήματα: "Everything about the flight process was excellent"
Πλεονεκτήματα: "Boarding started early and went very quickly. Seats were new and a leather type material , which is an improvement from old fabric seats. Nice headrests you could bend to support your head. Loved the new United app I downloaded for free which allowed me to watch movies and tv shows on my phone. We arrived at our destination 30 minutes early, which was a plus. Staff was friendly and helpful."
Πλεονεκτήματα: "It was on time And very convenient"
Πλεονεκτήματα: "Flat is very easy and nice."
Πλεονεκτήματα: "They made up time since the plane left late."
Μειονεκτήματα: "The man who was boarding us announced to the whole area that if your ticket says to see him just sit down and wait to be called because he's "getting irritated". Terrible customer service! The crew on the plane acted like they didn't want to be there. They had a ton of empty seats but announced that we can't move up or change unless we pay for it with our credit card. I understand it but it sounded really bad. Not welcoming at all. Will avoid United in the future."