Μειονεκτήματα: "I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!"
Μειονεκτήματα: "Even though it is a short flight, it would be nice to receive at least drinks offered"
Μειονεκτήματα: "Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times."
Πλεονεκτήματα: "Excellent service"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Lufthansa in Frankfurt is a nightmare. Gates are very far apart and Lufthansa scheduled layovers are very short. We were running close to 2 km from one end of the airport to other with little kids barely making our flights. Boarding was on tarmac even for 747, once in rain once in 40C degrees."
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "More space for the kids!!"
Μειονεκτήματα: "I have flown Lufthansa several times to Bangalore. My complaint forever has been their baggage service. The bags for priority travelers takes 30-60 mins to arrive. If LH 754 gets delayed going into Bangalore, it creates a bottleneck with Emirates and Etihad arriving at about the same time."
Πλεονεκτήματα: "The economy seat was surprisingly comfortable"
Πλεονεκτήματα: "Crew was courteous and professional. Food was okay. Movie selection really good."
Μειονεκτήματα: "Wider seats and more leg room."
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The airplane arrived over 45 minutes late."
Μειονεκτήματα: "The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical."
Πλεονεκτήματα: "The crew was very pleasant and accommodating."
Μειονεκτήματα: "Better movie selection."
Πλεονεκτήματα: "The crew is amazing! We have comfort even in the economy class."
Μειονεκτήματα: "Passenger in front of me had her seat back during meal time. Not enough room to eat or maneuver."
Πλεονεκτήματα: "Timeliness of flight"
Μειονεκτήματα: "My Tv screen Headphone plug was not working. Also, by the Time i got my food, there was onot vegetarian option available. I’m not vegetarian!"
Πλεονεκτήματα: "Fast check in and politeness"
Μειονεκτήματα: "Not comfortable seats"
Πλεονεκτήματα: "Everything except boarding"
Μειονεκτήματα: "Boarding process was incredibly disorganized"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Your helpline number is very disappointing... the staff on the call is very rude.. they did not help us in payment and was least bothered about the customers.. i am a frequent traveler with luftansa and this is the last time I am traveling in luftansa... teach your staff some manners about how to talk to customers"
Μειονεκτήματα: "The staff is pathetic amd cery rude"
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Luggage was held up at baggage claim over 45 minutes, therefore we missed our connecting flight. Had to argue with desk to get rebooked the following morning. Overall took about 2 hours from the time we received our luggage til we got to hotel !! After a 9 hour flight, we were done!!!!!!!!"
Μειονεκτήματα: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."
Πλεονεκτήματα: "The food was very good"
Πλεονεκτήματα: "Great pilots and crew."
Μειονεκτήματα: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."
Μειονεκτήματα: "Cos it's terrible on lufthansa"
Πλεονεκτήματα: "The crew was very accommodating. I was surprised that the food was as good as it was."
Μειονεκτήματα: "The seats were very small. I am a woman in her late twenties under 5 feet tall and I had difficulty getting comfortable in the seats. The temperature was too hot the entire flight and I was unable to recline my seat back in order to sleep. Two bathrooms were out of commission the entire flight. This was the worst experience I've had on a red eye flight to Europe (I've traveled at least a dozen times between the US and Germany)"
Πλεονεκτήματα: "cleanliness, timely arrival and departure"
Μειονεκτήματα: "poor service - surly crew bad food - havent been served worst food uncomfortable seats bad entertainment, sound distortions, small screens, limited selections and to top it all is the FRANKFURT AIRPORT - one of the worst transit points which makes you walk for miles and miles."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "The attendants, gate agents etc. were all very friendly, but professional. Plane was clean and on time. Not too many announcements over the PA system too! Your inflight movies, choices and other options were very good too."
Μειονεκτήματα: "When I flew to Frankfort, Aug. 5, they served me very good lactose free meals. I assumed the notation would be in my reservation and apply to the return flight from Munich on Aug. 20. Not true! The main courses both had cheese in them and the snack was awful! Some kind of chicken (? could have fooled me), in a tough dough. UGH! Couldn't figure out what was in it."
Πλεονεκτήματα: "The most comfortable trip"
Πλεονεκτήματα: "No entertailment because of the short flight, but free beer or wine was nice and a sandwich!"
Πλεονεκτήματα: "The crew was nice enough and the food was ok. Crew was great and served water and juice so many times during the flight! That was really good!"
Μειονεκτήματα: "Movie selection was old and many movies aren't of interest. I tried to purchase something on the plane and the card reader didn't work. Lufthansa should update those card readers! Seats are becoming smaller and thinner which means more uncomfortable than they were already."
Πλεονεκτήματα: "The short flight from Naples to Munich on Lufthansa was comfortable and the seats were roomier with more leg room than on other airlines I've been on recently."
Μειονεκτήματα: "Why I had to fly from Naples to Munich and then down to Zurich to take an Edelweiss flight (Swiss Air, horrible), is beyond me. Poor routing, plus, the Edelweiss flight took 10 hours to Tampa. My family flew from Naples to Paris and from Paris to St. Louis, Mo. in SIX hours. The four extra hours were excruciatingly long in cramped seats."
Πλεονεκτήματα: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Μειονεκτήματα: "Food was fair."
Πλεονεκτήματα: "Crew was very friendly and eager to help, as I was traveling alone with a baby"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Boarding was organized, flight was not profoundly oversold."
Μειονεκτήματα: "Food was not appetizing."
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "The only coffe served entire flight was offered simultaneously with the first meal, meaning i never had another opportunity. Beverage containers were never picked up and no secondary food or beverage service offered over a seven hour flight. This flights service was substandard in every way that my flght from Bosron to Frankfurt excelled -- very disappointing"
Πλεονεκτήματα: "keep going"
Πλεονεκτήματα: "Lit hands crew more caring and professional. All good."
Μειονεκτήματα: "The flight attendants that provided service in my row where not very friendly and at times rude."
Μειονεκτήματα: "Customer service and seats/rows extra small"
Πλεονεκτήματα: "everything excellent overall"
Μειονεκτήματα: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"
Πλεονεκτήματα: "for a 1 hour flight we had wifi and even got a sandwich"
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everyone was super nice, just a bad system."
Μειονεκτήματα: "My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Roomy seats and good food"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "This airline sounds new to me but unbelievably the best fly I never been....!"
Μειονεκτήματα: "Everything. The plane was so delayed, then they lost"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "Boarding was expedited using two entries."
Μειονεκτήματα: "We were delayed an hour."
Πλεονεκτήματα: "Staff was friendly."
Μειονεκτήματα: "They lost my bag"
Πλεονεκτήματα: "Very bad"
Μειονεκτήματα: "All the team"
Μειονεκτήματα: "Everything was bad delayed and unprofessional team."
Πλεονεκτήματα: "Great crew, baggage arrived"
Μειονεκτήματα: "A big delay."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Great food and drink."
Μειονεκτήματα: "So cramped!"
Μειονεκτήματα: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."
Μειονεκτήματα: "The baggage limits are very strict; if you haven't limited your packing & weighed your bags, be prepared for high fees. 3 of us traveling together with carry-ons that we took free on other airlines (thank you Iberia!) cost us $250!!! Lights were NOT turned off for this overnight flight & VERY noisy"
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "Warm soda."
Πλεονεκτήματα: "Thanks for giving us drinks and food!!!"
Πλεονεκτήματα: "Quick. Clean plane"
Μειονεκτήματα: "Boarding a bit long but still fine"
Πλεονεκτήματα: "Fast, clean, gracious."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Wow, the free meal was awesome. My new favorite airline."
Μειονεκτήματα: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."
Μειονεκτήματα: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"
Μειονεκτήματα: "Chaotic loading typical of Greek airports."
Μειονεκτήματα: "Only wish it was in a desent hour and not in the middle of the night"
Πλεονεκτήματα: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Μειονεκτήματα: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."
Μειονεκτήματα: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."
Πλεονεκτήματα: "Everything is perfect"
Μειονεκτήματα: "Terrible seats uncomfortable that could not even recline"
Πλεονεκτήματα: "The airplane was comfortable"
Μειονεκτήματα: "I purchased my ticket in advance and upon checkin was never informed that I was standby. I dont know why the seats were oversold. Ultimately, I did get a seat but the confusion and communication regarding the standby was stressful"
Μειονεκτήματα: "I was shocked to find that we had to pay 60 euros a bag at check in. This was almost as much as the ticket and higher than any baggage fees we have paid on other airlines for much longer flights. it is a terrible way to finance an airline and be assured that we will not fly Aegean if there is any possible way to avoid it."
Πλεονεκτήματα: "the view was nice, yogurt with honey at the meal was good. other food, not so great"
Μειονεκτήματα: "i flew into athens in business class but back in econ, there was a huge comparison between how the crews treat passengers. i don't see why crews should be smiling to business class passengers but not to economy class, we're all customers after all."
Πλεονεκτήματα: "The actual travel was very good."
Μειονεκτήματα: "I had to pay 40 Euros for the luggage and it had to be paid in local currency. The process was frustrating- not knowing they would not take a credit card, getting the cash at the airport bank and then going to an office on the second floor to get the receipt for paying for the luggage. Then back to get our boarding passes. After that it went well."
Μειονεκτήματα: "Seats don't recline"
Πλεονεκτήματα: "That it's over"
Μειονεκτήματα: "Αναμονη στους χώρους του αεροδρομίου"
Πλεονεκτήματα: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Μειονεκτήματα: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience."
Πλεονεκτήματα: "The crew was really good"
Μειονεκτήματα: "Perhaps seats just a bit more confortable. Overall a very good airline"
Μειονεκτήματα: "All good."
Πλεονεκτήματα: "Lovely staff"
Μειονεκτήματα: "Nonexistent leg room. Made me check my carryon bag but did come to reclaim pretty quickly. Couldn’t even get water without a charge."
Πλεονεκτήματα: "3 food servings, ice cream, kids package"
Μειονεκτήματα: "Old screens, no usb chargers, old plane."
Πλεονεκτήματα: "Nothing. The fact that I booked my ticket via British Airways, but operated by Iberia made my situation very confusing. Iberia didn't offer me a connection flight from MAD to VLC when there was a 6 hours delay from JFK to MAD."
Μειονεκτήματα: "Partner airline should have a better process to help customers when the help is needed the most! There was neither ownership nor responsibility held accountable by Iberia to help me find a connection flight between MAD to VLC. I had to pay for a Renfe ticket on my own to get to VLC - Nightmare!"
Πλεονεκτήματα: "Landing was perfect!"
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Μειονεκτήματα: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"
Πλεονεκτήματα: "The crew were very nice. Liked the food."
Μειονεκτήματα: "I didn't like the fact that there was no Wi-Fi access. Seat 40 DEFG doesn't feel comfortable because people were just walking in front of us."
Μειονεκτήματα: "BA lost my baggage on my flight over and I missed my conference as a result of it. On the way home I was late for my flight as a result of a flat tire and BA did not help me get on another flight they basically said good luck and purchase another flight."
Μειονεκτήματα: "It was terrible cold. We received no free food or drinks."
Μειονεκτήματα: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."
Μειονεκτήματα: "My flight was cancelled in the middle of the night "due to weather", however, every other flight took off that day from Gatwick without even a delay. British Airways offered nothing in return for a missed connection which cost me almost 1000$ in total and 2 missed days of work. Their customer service is horrendous and basically, they simply didn't care."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "BA website very confusing and not efficient. There is. No option to book seats online. You. Only had the option to pay extra to book seats online which was crazy since there were many vacant seats on board ... it said you could book your seats for free online24 hours before flight but this options wasn't working ! This should not happen in these times"
Πλεονεκτήματα: "Staff are friendly, accomodating for an unaccompanied child with me, upgraded me and helped to support the extra baggage needs"
Μειονεκτήματα: "Old, dirty planes with bad enterainment systems and mediocre food and drink offerings. With the price of a ticket more than Emirates, KLM and other airlines, always really suprised the overall crappy hardware, infrastructure on planes etc. When can we get a decent plane to fly the long haul flights. And an actual entertainment system like to competitors?"
Πλεονεκτήματα: "The crew was friendly, there was entertainment"
Μειονεκτήματα: "Boarding was chaotic, no specific lines, etc."
Πλεονεκτήματα: "Behavior of board personnel"
Πλεονεκτήματα: "Nice legroom in world plus."
Μειονεκτήματα: "Wish there was live TV for sports."
Πλεονεκτήματα: "Crew was great. Process of boarding and disembarking was fine."
Μειονεκτήματα: "Space in regards to seating is inadequate"
Μειονεκτήματα: "Rude flight crew!"
Πλεονεκτήματα: "The subject says it all."
Πλεονεκτήματα: "see above"
Μειονεκτήματα: "see above"
Πλεονεκτήματα: "Great crew, pleasant flight"
Πλεονεκτήματα: "Food and service was great. Pilot made trip smooth"
Μειονεκτήματα: "Boarding at edinburgh was confusing."
Μειονεκτήματα: "I was told this was a Finair flight and never received an email or phone call that it was changed to American Airlines. We stood at Finair check in line until the idiots there put up signs for Quatar. Typical American Airlines confusion, similar to past experiences."
Πλεονεκτήματα: "Crew was very helpful with an issue I had with my second flight"
Μειονεκτήματα: "No complementary snacks"
Μειονεκτήματα: "Flight was late, boarding was confusing. Not even a free glass of water. Really quite mediocre"
Μειονεκτήματα: "Long wait in boarding - flight was delayed"
Μειονεκτήματα: "All beverages cost extra, including water"
Μειονεκτήματα: "Boarding security very bad"
Μειονεκτήματα: "The flight was overbooked and I spent e hours in the airport getting rebooked, shuffled, finding my checked luggage, and being treated like an inconvience. I will never fly British Air again."
Μειονεκτήματα: "I on line checked in but it only checked me in for this flight and not my next flight which meant I was on standby. Agent at check-in could not change it."
Πλεονεκτήματα: "The stuff was very friendly"
Μειονεκτήματα: "Very uncomfortable seats"
Μειονεκτήματα: "Paying for everything. Only 2 toilets for entire economy section"
Μειονεκτήματα: "Had to pay for any food or drink."
Πλεονεκτήματα: "Their approach, politeness and service"
Μειονεκτήματα: "Cannot think of anything"
Πλεονεκτήματα: "Going through immigration in Dublin and the flight over behind well managed"
Μειονεκτήματα: "Security in Dublin is a bit disorgation going from the U.K. Into the US terminal. I lost my global entry card in the process and not much one could do with that process"
Πλεονεκτήματα: "Will never use Kayak again!"
Μειονεκτήματα: "Will never use Kayak again!"
Μειονεκτήματα: "No food, even water, without charge"
Πλεονεκτήματα: "Good choice of entertainment"
Μειονεκτήματα: "It was difficult to get out of the seat when seat in front was reclined."
Μειονεκτήματα: "Lost my bag"
Πλεονεκτήματα: "No complaints."
Πλεονεκτήματα: "The service"
Μειονεκτήματα: "Small sits for three people"
Πλεονεκτήματα: "Efficient check in and boarding. And friendly staff."
Πλεονεκτήματα: "Friendly crew. Plane was new and clean. Entertainment selections were good. Lots of food and drink served. Lots infomercial space for carry on bags."
Μειονεκτήματα: "Seating is cramped in Coach. The headrests on the seats have a tendency to push your head forward when the seat is in an upright position. When the seat in front of you reclines, it is difficult to cross your legs or reach for something stored under the seat. It seems to me that given how long passengers are in their seats on overseas trips, that seating should be more comfortable."
Μειονεκτήματα: "Little close on the connection"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Everything went smoothly."
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "food was better than expected and not too pricy"
Μειονεκτήματα: "no delay!"
Μειονεκτήματα: "One hour late + operates by an Estonian company"
Μειονεκτήματα: "Delayed by 4 hours"
Πλεονεκτήματα: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Πλεονεκτήματα: "The cabin crew was very good. The check in process was tough but the representative was nice."
Μειονεκτήματα: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Μειονεκτήματα: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Μειονεκτήματα: "The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok."
Πλεονεκτήματα: "I couldn't tell you. They were basically non existent."
Μειονεκτήματα: "Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself"
Μειονεκτήματα: "The bag drop process is confusing and the people working the counters are unresponsive and rude."
Πλεονεκτήματα: "The crew was nice, and the flight was quick and painless."
Μειονεκτήματα: "The seats didn’t recline so it was a bit uncomfortable"
Πλεονεκτήματα: "Flight departed 2.5 hours late. No compensation vouchers issued at the gate, but snacks and drinks were provided free on board, which was a welcome gesture."
Μειονεκτήματα: "Lack of updates regarding the flight delay was frustrating."
Μειονεκτήματα: "It was hot"
Μειονεκτήματα: "Horrible boarding process."
Μειονεκτήματα: "It all could have been a bit better. I feel like I’m traveling on a bus- & the price is not sooo much lower to warrant that!"
Πλεονεκτήματα: "Four hours of delay."
Μειονεκτήματα: "Boarding was chaos"
Μειονεκτήματα: "Too many delays with a lot of miss information"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Crew were excellent and the flight was without faults"
Πλεονεκτήματα: "On time, friendly, polished,"
Μειονεκτήματα: "No offer of any refreshment"
Πλεονεκτήματα: "The flight itself was ok, price"
Μειονεκτήματα: "Delay and no explanation, located on the worst gate which was announced late. Worst gate because the path led to another gate in super close proximity which created a blockage for other who wanted to get on to their plane. Least resourceful flight attendants Ive ever met, luggage, that was excessive on this flight, instead of placing in it as a check in luggage the asked passengers with smaller package to just keep it with them while seated."
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Πλεονεκτήματα: "Flight was on time. Boarding was super smooth. Staff was lovely. Nothing to complain about!! I was worried because I had three kids and I had heard horror stories about the airline being super strict about the size of carry-on luggage but everything was fine! They didn’t ask us to check in our bags or to pay any additional Fees. I was so happy! It was easy peasy!"
Μειονεκτήματα: "Everything was perfect. There was a dad who kept yelling at his kid in Serbia’s-Croatian but that had nothing to do with the airline."
Μειονεκτήματα: "Inefficient from check in to deplaning"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Excellent pilot communication an great flight attendants."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Adequate for short flight"
Μειονεκτήματα: "Cramped seating Long wait on jet ramp"
Πλεονεκτήματα: "this was the worst EasyJet flight by far"
Μειονεκτήματα: "They have about a dozen flights that all leave at 7 am, so allow at least 2 hours to get through security. The boarding agent was extremely rude and insisted I had to check my small backpack - which had my laptop in it."
Μειονεκτήματα: "Messing with luggage size"
Πλεονεκτήματα: "In-Flight staff was pleasant..."
Μειονεκτήματα: "When I go to check in hours early they tell me the flight is full and now I have to pay 117$ to check my bag and my wife’s bag. On top of that the woman sitting in the isle next to us shows up onboard with a bag and the flight crew offers to store her bag for no additional charge... language made it impossible to debate so I bit my tongue."
Πλεονεκτήματα: "The crew was nice"
Πλεονεκτήματα: "Flight crew was kind and helpful"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Late for return and arrival flight"
Μειονεκτήματα: "Flight was delayed three times, from 6pm to 8:40pm, and then after we finally boarded the plane we waited on the tarmac for another hour almost, before taking off. No compensation given - they could have at least provided some drink or snacks on the flight! The worst part is that there was very little information or update about the delay and new departure times until almost right before the actually boarding time."
Πλεονεκτήματα: "Quick check in, comfortable seats and on time"
Μειονεκτήματα: "Nothing really..."
Μειονεκτήματα: "Delays and seats do not recline"
Μειονεκτήματα: "It was late by over an hour and their baggage fees aren't clear, each checked bag is $45 euro."
Πλεονεκτήματα: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."
Πλεονεκτήματα: "EasyJet provided every service I expected, exactly as I expected it. Hardly able to complain after a very difficult day dealing with a different airline..."
Πλεονεκτήματα: "Very efficient, on-time, security at Gatwick is MUCH faster and more efficient than Heathrow."
Πλεονεκτήματα: "Loved the new plane. It was a good flight overall"
Μειονεκτήματα: "Rude staff, crowded planes, stand by on a booked ticket , 3 hours late"
Πλεονεκτήματα: "Friendly and competent crew."
Μειονεκτήματα: "Everything costs money"
Μειονεκτήματα: "Planes super late, charge you about for everything! In the end I ended up paying more than double for my flight that what I booked for."
Πλεονεκτήματα: "It went fine. Did not have food though."