Πλεονεκτήματα: "Wine. Good movies"
Μειονεκτήματα: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"
Μειονεκτήματα: "We had a three hour departure delay in Munich"
Πλεονεκτήματα: "Best flight crew I've ever had."
Μειονεκτήματα: "A free upgrade to first class"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Arrived late due to bad weather in Houston, about an hour late."
Μειονεκτήματα: "Food was not edible. Everything else was good."
Πλεονεκτήματα: "The crew was o.k."
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The airplane arrived over 45 minutes late."
Πλεονεκτήματα: "Bathrooms were clean"
Μειονεκτήματα: "The entertainment was not functioning"
Πλεονεκτήματα: "Seating, Entertainment, Food"
Πλεονεκτήματα: "Seat had spacious leg room entertainment was very good"
Πλεονεκτήματα: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Μειονεκτήματα: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."
Μειονεκτήματα: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"
Πλεονεκτήματα: "The service and the airplane"
Μειονεκτήματα: "Nothing at all"
Μειονεκτήματα: "What’s not to love?"
Πλεονεκτήματα: "Food, drink, viewing options on the personal monitor."
Μειονεκτήματα: "The seats are terrible! Too small and way too close together!"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Efficient boarding process"
Μειονεκτήματα: "Only got a cookie for food"
Πλεονεκτήματα: "The staff and food were exceptional!"
Πλεονεκτήματα: "The services was good and enjoy it"
Μειονεκτήματα: "Nothing it was all good"
Πλεονεκτήματα: "Great service as always"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "How Lufthansa is not ashamed to serve dog food to people who order kosher food."
Πλεονεκτήματα: "You can't beat the German's at efficiency. Awesome!"
Μειονεκτήματα: "Houston isn't their hub and I have to put up with United."
Πλεονεκτήματα: "The crew was super friendly and caring. The food was great. Very enjoyable trip!!"
Πλεονεκτήματα: "Good service.good movies.Good food."
Πλεονεκτήματα: "I love that the connecting flight wasn't through Lufthansa. As the original flight was delayed so long, I had to fly home on another airline."
Μειονεκτήματα: "That Lufthansa didn't actually get me on my connecting flight. That's what I didn't like about this flight: that it didn't happen."
Πλεονεκτήματα: "Drinks and great stewardesses"
Μειονεκτήματα: "No phone charger."
Πλεονεκτήματα: "Clean plane, decent entertaiment"
Μειονεκτήματα: "the food was pretty much the same that we had during our previous flight from Moscow to Frankfurt and of the same mediocre quality. the plane was freezing cold - this was the first time in my frequent travels that i had to use the provided blanket. My girlfriend used 2 of them. When I called the flight attendant for the extra blanket using the bottom nobody showed up - I had to stop an attendant passing by to get the extra blanket."
Πλεονεκτήματα: "The services provided by United were good, although we were delayed due to mechanical issues. However, we were kept informed and made comfortable."
Μειονεκτήματα: "I did not know when I booked through Lufthansa that it was a United flight, so I could not check in online and I was not able to order my gluten-free meal. Also, since it was Lufthansa, I was not able to download the entertainment system onto my portable device because I did not know I needed to."
Πλεονεκτήματα: "Lots of food for such a short flight."
Πλεονεκτήματα: "Flight was uneventful, which is what you want!"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "They change the gate for transfer last minute"
Πλεονεκτήματα: "the woman who helped me at the boarding gate was great! Lounge was really nice!"
Πλεονεκτήματα: "Great service !!!!"
Μειονεκτήματα: "Lufthansa does not honor frequent flyer statuses of any of their alliance partners in regards to seat upgrades. Being 6'4", the ability to upgrade to economy plus/premium is important on long-haul flights. Everything else about Lufthansa is excellent, but I will not book with Lufthansa for long flights anymore because of this. I'll stick with United from now on."
Πλεονεκτήματα: "I liked the process this time because I didnt miss the flight (unlike last time when lufthansa workers denied us to go to the front of the line at passport checkpoint) IN PRAGUE CHECK IN PEOPLE WERE WONDERFUL!"
Μειονεκτήματα: "Nice crew"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Πλεονεκτήματα: "Nice plane and crew"
Μειονεκτήματα: "Really? They took my new expensive lighter from my checking luggage? A can of hair spray is just as deadly, are they going to not permit those?...stupid idiots!!!"
Πλεονεκτήματα: "Great, solid and reliable service"
Μειονεκτήματα: "Tight turnaround in Chicago"
Μειονεκτήματα: "The seats recline too much! The passenger in front of me almost immediately reclined her chair right into my face, making an irritable experience on a long flight for me. That is the only flaw in your service in my experience."
Μειονεκτήματα: "Customer service and seats extra small. Partner airline Swiss is probably worst airline ever"
Πλεονεκτήματα: "Most of all."
Πλεονεκτήματα: "The flight was very good."
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Really nice meal with Aegean airlines."
Πλεονεκτήματα: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "Seat comfortable."
Μειονεκτήματα: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Μειονεκτήματα: "The food maybe"
Μειονεκτήματα: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."
Πλεονεκτήματα: "Crew was excellent"
Πλεονεκτήματα: "Good pilot."
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Μειονεκτήματα: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Great staff, easy boarding, clean and the entire crew was well trained and professional."
Μειονεκτήματα: "The seat backs are hard and there is very little knee room"
Μειονεκτήματα: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Everything. The plane was so delayed, then they lost"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Πλεονεκτήματα: "The service the food the crew. All good."
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "It was delayed so we missed our connection."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "The changes in gates"
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Μειονεκτήματα: "too many fussy babies crying and screaming."
Πλεονεκτήματα: "Staff was friendly."
Μειονεκτήματα: "They lost my bag"
Πλεονεκτήματα: "Friendly staff, clean airplane"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Quick. Clean plane"
Μειονεκτήματα: "Boarding a bit long but still fine"
Μειονεκτήματα: "When staff give own bags and check pass have a problem and give more time but don't say any thing to me only says we fixed the problem, after that when we went to airplane and check the tickets machine has a alert , again we have a problem!! Again checked own passports and didn't say anything to me, only say nothing!!!! And we have anxiety."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Staff was great, fast easy check in, food was nice and everything was on time."
Μειονεκτήματα: "Overall very disorganized."
Μειονεκτήματα: "We were delayed almost 3 hours and we're not provided with the reason for the delay except for "technical difficulties" at airport"
Μειονεκτήματα: "Worst airline ever Never flying with them again"
Πλεονεκτήματα: "Great service ,very fast"
Μειονεκτήματα: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."
Πλεονεκτήματα: "Professional, organized, clean and on time"
Μειονεκτήματα: "Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not."
Μειονεκτήματα: "Check in process"
Πλεονεκτήματα: "Normal usual smooth travel experience"
Μειονεκτήματα: "The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on"
Μειονεκτήματα: "Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking"
Πλεονεκτήματα: "On time, good service"
Πλεονεκτήματα: "Short queue, free inflight meal, new planes"
Πλεονεκτήματα: "Daily flight"
Μειονεκτήματα: "No service at all, feels like low cost"
Μειονεκτήματα: "Night flight, do not stop talking"
Πλεονεκτήματα: "The crew were nice and helpful. The plain was new."
Μειονεκτήματα: "I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs.."
Πλεονεκτήματα: "Boarding process was painless."
Μειονεκτήματα: "No free food."
Πλεονεκτήματα: "didnt like it"
Μειονεκτήματα: "That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag."
Πλεονεκτήματα: "Crew was very helpful."
Μειονεκτήματα: "The plane was a bit cramped."
Μειονεκτήματα: "The crew were not nice... talked to us in a Horrible way. There weren't any blankets"
Μειονεκτήματα: "It literally DID NOT HAPPEN. I NEED A REFUND."
Μειονεκτήματα: "Leg room is very bad"
Μειονεκτήματα: "The two fat smelly ladies next to me."
Μειονεκτήματα: "We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!"
Μειονεκτήματα: "Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why. Not enough room for legs. We paid for options to check online but it was not available."
Πλεονεκτήματα: "Very nice and helpful staff and crew"
Πλεονεκτήματα: "Crew was polite and kind."
Μειονεκτήματα: "Delay of flight by 1hr. No entertainment. No free food and food purchased also not good."
Μειονεκτήματα: "Dying of thirst."
Πλεονεκτήματα: "See above. But we given water."
Μειονεκτήματα: "See above."
Μειονεκτήματα: "היה איחור גם בטיסה מתל אביב של חצי שעה לפחות, כי הצוות לא פתח את הכניסה למטוס בזמן, ואיחור של שעה וחצי בדרך חזרה. השירות היה נוראי, כיסאות לא נוחים, צוות לא באמת נחמד. מאוד לא מומלץ"
Πλεονεκτήματα: "On-time without delays. Flight crew was attentive & professional."
Μειονεκτήματα: "Seats were cramped & uncomfortable. Boarding was a bit chaotic"
Μειονεκτήματα: "Delay, lost my connection, they lost my luggage"
Μειονεκτήματα: "איחור של שעות ארוכות גם בהלוך וגם בחזור. יחס מזלזל ומחפיר. חברה לא רצינית ולא מקצועית. מטוסים ישנים ולא נוחים.דיילים קצרי רוח ולא נחמדים."
Πλεονεκτήματα: "Because of a delay in the first flight, we thought that we will miss our connection, but a Smart Wings agent was waiting for us, took us to a quick exit from the plane, gave us the boarding cards, and drove us to get on time to the next plane. We were stunned! we never got such good treatment"
Πλεονεκτήματα: "We got there safe"
Μειονεκτήματα: "Delays delays delays"
Πλεονεκτήματα: "All went smoothly as usually. Flight was on time. There were beautiful Czech stewardesses on board."
Πλεονεκτήματα: "Friendly service, helpful ground staff."
Μειονεκτήματα: "Both flights had a delay of about an hour to an hour and half."
Μειονεκτήματα: "One piece of luggage was damaged when the zipper was dislodge from its track.. Have been unable, so far, in getting it back on track."
Μειονεκτήματα: "The delay of 2 hours"
Πλεονεκτήματα: "With no hassle or drama.. All what you need from cheap flight."
Μειονεκτήματα: "the flight was late by 2 hours. The flight that was supposed to take off 50 minutes after our flght took off an hour before our flight!!! will try not to fly with that company again!!!! will not recomend to fly with that company even to people that I don't like!!"
Μειονεκτήματα: "Not enough room in the seat. Over 2 hour delay."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The boarding to the plane was 40 minuets late, the plane was crowded and small, there was no food and no entertainment what so ever."
Μειονεκτήματα: "They forgot our luggage, what the heck!"
Πλεονεκτήματα: "I thought that the flight was very smooth!"
Μειονεκτήματα: "I thought that one of the flight attendants was very rude in the way that she asked me to take my headphones out for take off. I have flown so many places and have never been asked such a thing and especially in such a rude way! Also, I did not like that we were not given a beverage on the flight. It was not a cheap flight and the fact that we were not even offered water is rude. I don't think I will fly smart wings again."
Μειονεκτήματα: "No entertainment at all, no outlets, and all of the food was for purchase. There was no indication whatsoever that we would need to purchase food onboard (most airlines provide free drinks), and the worst part was that there was no free potable water. And, the crew were not at all nice about it. Honestly, I'd like back the 2 euros I had to spend on getting a bottle of water!"
Μειονεκτήματα: "I was lead to believe i had bought a Czech Airlines ticket, when in fact, the actual company was smart wings where they only have 15 kg!! of weight allowed, so I was forced to pay an insane amount of overweight and in addition, my sports equipment, which in Czech Airlines was supposed to be free of charge, cost me 65$!!. so no, I do not like being fooled, and no, I will not fly with smart wings again."
Πλεονεκτήματα: "I dozed on and off most of the way"
Μειονεκτήματα: "Water wasn't even offered, I realize some airlines are charging for snacks but water? Water should always be offered and complimentary."
Μειονεκτήματα: "Both flight were late"
Μειονεκτήματα: "No food, only by additional payment."
Πλεονεκτήματα: "The flight was ok and left on time and got there on time."
Μειονεκτήματα: "You had to pay for anything you wanted and there was no entertainment on the plane. Also, they informed me because I was flying SmartWings that I was not allowed to earn miles."
Πλεονεκτήματα: "Time and accuracy"
Μειονεκτήματα: "Everything else specifically the leg room"