Πλεονεκτήματα: "The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone ."
Πλεονεκτήματα: "Crew was friendly and efficient."
Μειονεκτήματα: "Seats were pretty uncomfortable."
Πλεονεκτήματα: "Movies and tv were nice."
Μειονεκτήματα: "Wifi was so slow i gave up on it and just watched a movie. I flew 10 hours, nothing complimentary. Greedy"
Μειονεκτήματα: "Water should be free on the flight"
Μειονεκτήματα: "I paid for a seat and not given a seat assignment. Then because of that I was almost bumped off the flight. If I had not been traveling in a group I would have been bumped off my flight. In addition no food or drink was offered. Everything had to be paid have ahead of time. Not good at all"
Πλεονεκτήματα: "Free wifi"
Μειονεκτήματα: "more movies, not enough selection"
Μειονεκτήματα: "Trying to get info about the flight in advance was difficult and confusing."
Πλεονεκτήματα: "Everything was easy and comfy"
Μειονεκτήματα: "Friendliness of the staff. Plane is outdated and small. It flies. But I felt unsafe and claustrophobic"
Πλεονεκτήματα: "Seat was okay. Enough overhead space for everyone"
Μειονεκτήματα: "Seriously no food? Or even peanuts? Or a water? Shouldn’t have to pay $3 for water on a 8 hour flight..."
Πλεονεκτήματα: "Seats were fine in economy. Overall the flight was a breeze."
Μειονεκτήματα: "WiFi on trans-Atlantic flights."
Μειονεκτήματα: "Everything! Our flight was changed from a the 6 hour direct flight I purchased 6 months ago to an 11 hour 2 planes journey from a totally different airport! We arrived 3.5 hours before our flight at JFK yet waited in ticket line for 2.5 hours only to be given WRONG boarding passes."
Πλεονεκτήματα: "Just an overall bad experience. Will not fly with them anymore"
Μειονεκτήματα: "More movie choices. Food okay for the price."
Μειονεκτήματα: "Better crew service. Crew forgot to bring ordered food."
Μειονεκτήματα: "We sat right by the kitchen galley. It was very noisy"
Πλεονεκτήματα: "Excellent flight. Smooth."
Μειονεκτήματα: "They didn’t let anyone check in online. So there was a huge line of people all trying to check in at one time and caused a problem for other ticket desks in the area. If they just let you check in online like every other airline it would have been more seamless and saved everyone a lot of time."
Μειονεκτήματα: "Tiny, tiny seats. Charged 80 euro for a bag that was only 4 kilos over the weight limit. Did not tell me how much that charge would be and there was plenty of space in the overheads for that bag. This is a BUDGET airline and will charge you for anything. Never flying again."
Μειονεκτήματα: "Unprofessional Crew, service, food"
Πλεονεκτήματα: "The comfort of the premium seats"
Μειονεκτήματα: "Unable to order still water through their tablet system, it says water was unavailable , so we kept having to go up and ask staff. I mentioned it to the staff and he said I had to order it through the tablet but then I mentioned it was broken. Still he didn't have the sense to followup to see how he could rectify it. They gave us a cup at a time and didn't ask if we wanted larger portions."
Πλεονεκτήματα: "When it was over"
Μειονεκτήματα: "Ridiculous lack of service, supwr low cost low quality airline. Never again."
Πλεονεκτήματα: "Great flight crew"
Μειονεκτήματα: "The unpalatable airline food"
Μειονεκτήματα: "I had a long flight from LAX-Los to Barcelona and it was very uncomfortable, crew needs to be trained to service passengers. Your airplane was dirty, trash between seats. My husband had bug bites on his feet. I ordered a sandwich from online monitor and received a very different sandwich, when I asked flight attendant he said, the picture its just an illusion. Very unprofessional and misleading information to passengers."
Πλεονεκτήματα: "Everything except the food!"
Πλεονεκτήματα: "Crew were very friendly and the plane was clean and modern"
Μειονεκτήματα: "Boarding process was a little convoluted and we were delayed by an hour"
Μειονεκτήματα: "Only 2 bathrooms were working during most of the flight which is not enough to accommodate everyone’s need"
Πλεονεκτήματα: "Plane wasn’t packed full. Kind attendants."
Μειονεκτήματα: "People who want to stay up all night talking with lights on and poking the back of seats to select screen choices should be sitting together at the back of the plane. Red eye flights are painful enough, and providing a dark and uninterrupted flight for most people should be your priority. Please switch screen selection to arm rather than tapping on someone’s back !"
Πλεονεκτήματα: "Everything, slept most of the flight"
Μειονεκτήματα: "Nothing to complain"
Πλεονεκτήματα: "Service and overall experience was outstanding."
Μειονεκτήματα: "My cousin was not allowed to board because her passport was about to expire in less than 3 months and Norwegian did not refund her ticket or offer her a credit of any sort or schedule her for the next flight out after her passport issue was taken care of. She lost her whole ticket fare and I was forced to travel alone. No customer service no consideration - nothing. Will never fly Norwegian again."
Πλεονεκτήματα: "Comfort, screen with movies free"
Μειονεκτήματα: "Meals are not free"
Πλεονεκτήματα: "Great value. Premium seats great legroom."
Μειονεκτήματα: "Movie selection poor. Food so so."
Μειονεκτήματα: "Seats are too close together!"
Πλεονεκτήματα: "the flight itself"
Μειονεκτήματα: "the people"
Μειονεκτήματα: "Seats too small in economy"
Πλεονεκτήματα: "new planes, clean, easy boarding."
Μειονεκτήματα: "For the price, everything was great."
Μειονεκτήματα: "I wouldn’t fly Norwegian again! Poor service!!!!"
Μειονεκτήματα: "The flight was operated by HiFly. Communication about delays (5+ hours) was terrible and non-existent for the most part."
Πλεονεκτήματα: "Nice plane, smooth flight, friendly crew"
Πλεονεκτήματα: "Clean cabin, friendly and efficient crew, quick service via app for snacks, etc."
Μειονεκτήματα: "Crowded overheated waiting area at the gate; 2 ½ hour flight delay"
Πλεονεκτήματα: "The plane was nice and cool, and the music was a nice touch."
Μειονεκτήματα: "The seats were very crowded, little to no leg room available, and the movies kept crashing every time I tried to watch them."
Πλεονεκτήματα: "The bulkhead seats were great. Lots of room. Would love to come home with those"
Μειονεκτήματα: "The boarding process was a bit helper skeleton. Really could not understand the woman announcing"
Πλεονεκτήματα: "The flight was very smooth, the crew was friendly, the food was good. I have no complaints."
Μειονεκτήματα: "See above. I will not choose Norwegian again if another airline is flying that route due to the ridiculous buckle and dining for food, blankets etc. it makes it way to expensive to travel with a family"
Πλεονεκτήματα: "Fast flight. Easy boarding & transferring. On time."
Μειονεκτήματα: "Small seats, no entertainment."
Πλεονεκτήματα: "The baggage policy is a scam and not clear such that the airline over charged us at checki in $130. We of course could have avoided the charge but for the rude attendants at check in."
Μειονεκτήματα: "The entertainment system and planes are no longer best in class. The entertainment system is a joke and the planes are dirty. The staff on the plane was rude as well."
Πλεονεκτήματα: "Plane was okay and the food was pretty good."
Μειονεκτήματα: "Flight attendants were not friendly or attentive. Movie choices were not great. Many people commented about that. I flew Delta to London in April and what a world of difference. Pillows, blankets, earphones, eye masks, toothbrush and paste. A couple of meals and a couple of snacks. Free drinks which they must have come by 8 times during the flight. Those flight attendants were working most of the flight and were very friendly. No so with your company."
Μειονεκτήματα: "It would be good to know in advance that even for long international flights you're going to have no pillow, no blanket, no drinks and no food!!!!!!! Or pay a lot for it. This is hard for à long ( still expensive) flight. This is the first time I have this experience. It's very dissapointing."
Πλεονεκτήματα: "The food and the friendliness of the staff once on the plane in NY"
Μειονεκτήματα: "The long wait time that occurred in New York, I was at the airport for over 4 hours waiting for my flight as we had received an email to arrive early. The second flight from Stockholm was a bit confusing as they changed the gate and there was no staff in sight that could answer any questions. The 2 staff members I saw were not friendly and just directed you to the screen."
Μειονεκτήματα: "Very very bad."
Πλεονεκτήματα: "Crew were very professional"
Μειονεκτήματα: "The seats"
Μειονεκτήματα: "Lower the aircondition temp, it was hot in the plane during flight"
Μειονεκτήματα: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Nothing. Horrible experience overall, but what you pay is what you get."
Μειονεκτήματα: "Pretty much everything..."
Μειονεκτήματα: "Not having a 3+ hours take off delay"
Μειονεκτήματα: "boarding process felt like herding"
Πλεονεκτήματα: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Μειονεκτήματα: "6 hours delay due to bad weather."
Πλεονεκτήματα: "Budget friendliness"
Πλεονεκτήματα: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Μειονεκτήματα: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Πλεονεκτήματα: "The cheap fares"
Μειονεκτήματα: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Πλεονεκτήματα: "We landed"
Μειονεκτήματα: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Μειονεκτήματα: "The seats are cramped and you have to pay for snacks and water"
Πλεονεκτήματα: "The seat not so comfortable but good"
Μειονεκτήματα: "Delay on departure and no bus at arrival"
Μειονεκτήματα: "Unreliable schedule (final delay 1h 40 min)"
Μειονεκτήματα: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Μειονεκτήματα: "Boarding first of Priority Boarding passes did NOT take place No information on site of the 45 mun delay"
Πλεονεκτήματα: "Nice price"
Πλεονεκτήματα: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Μειονεκτήματα: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Μειονεκτήματα: "1 hour delay without any announcement"
Μειονεκτήματα: "Seats are terrible."
Πλεονεκτήματα: "Service, smiling and attention to details."
Μειονεκτήματα: "No kosher food."
Μειονεκτήματα: "Συχαίνομαι τις εταιρίες που δε σου προσφέρουν ένα ποτήρι νερό και δυστυχώς και η wizzair το κάνει και αυτή"
Πλεονεκτήματα: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Πλεονεκτήματα: "So many crying children"
Πλεονεκτήματα: "Pleasant staff."
Μειονεκτήματα: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "Make better prices/offers to shut down ryanair !!!"
Πλεονεκτήματα: "By far better than ryanair...cheaper option to dine that airports"
Μειονεκτήματα: "Its low cost.... don’t expect comfortable seats"
Πλεονεκτήματα: "Price and schedule. Going on time with no delays. Good value for money."
Μειονεκτήματα: "Very hard on baggage policy"
Πλεονεκτήματα: "Cheap with early booking"
Μειονεκτήματα: "No food, even free coffee."
Μειονεκτήματα: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Πλεονεκτήματα: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Μειονεκτήματα: "The seats don’t lean back and do not have a lot of cushion."
Πλεονεκτήματα: "Wizzair suggestion to compensate us"
Μειονεκτήματα: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Πλεονεκτήματα: "cheap, on time"
Μειονεκτήματα: "no reclining chairs, no free water"
Μειονεκτήματα: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Πλεονεκτήματα: "Flight attendance service was great and smiley"
Μειονεκτήματα: "Nothing much"
Μειονεκτήματα: "I didn't eat No entertainment"
Μειονεκτήματα: "Basic flight. Rude crew and late flight"
Μειονεκτήματα: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Μειονεκτήματα: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Nothing much."
Πλεονεκτήματα: "only good for short flights....the price.."
Μειονεκτήματα: "not comfortable seats"
Μειονεκτήματα: "Boarding and getting off the plane via bus"
Πλεονεκτήματα: "Crew was great. Tight on leg room but fine for the price."
Μειονεκτήματα: "Rough and scary approach into landing. Pilot had to abort and come around again. I have only had this happen one other time in 30 years of flying."
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Μειονεκτήματα: "Entertainment online"
Μειονεκτήματα: "Entertainment online"
Μειονεκτήματα: "Ryanair shut down"
Μειονεκτήματα: "Nee better stuff, less rude"
Μειονεκτήματα: "I will never fly Ryanair again. They harass you by email on a regular basis to upgrade this and upgrade that. They also do it when you open their app. Terrible, terrible marketing."
Πλεονεκτήματα: "Inexpensive, simple travel. The in-flight food was better than expected and affordable."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "Be careful with the bag. They didn't accept my carry on despite I paid for it, saying it was to big. When trying to pay they told me that only with EUROS. Didn't accept neither my credit cards (they accept only Europe issued CC) not USD. I couldn't retrieve money from an ATM either."
Μειονεκτήματα: "the fare and baggage rule become complicated."
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Πλεονεκτήματα: "The price of the ticket was cheap..."
Μειονεκτήματα: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Μειονεκτήματα: "The flight was delayed for over two hours, but there was no reason given and we were left waiting with no idea what was going on."
Πλεονεκτήματα: "We made it."
Μειονεκτήματα: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Μειονεκτήματα: "The airline called the passengers to stand up in line over an hour prior to boarding. Most of the wait was done indoors, while the last 15 min or so were spent outside, waiting for the plane and watching as the passengers from the flight that just landed were getting off.. immediately after they all got off, our group boarded... no one cleaned the plane... never flying Rayanair again...."
Μειονεκτήματα: "the gate change many times, no information about the flight , no answers, many problems with the cases of the people, I hate rian air."
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Μειονεκτήματα: "The flight was 2 and a half hours delayed and the crew did not even mention it, never mind a line of apology. I gave them a chance after 8 years and I regret it. You save with Ryanair, only if your own time is worthless."
Πλεονεκτήματα: "On time, short flight so comfort not a big issue, basically you get what you pay for and you don't pay a lot."
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Πλεονεκτήματα: "Smooth ride"
Μειονεκτήματα: "Ryanair charges low prices to get you locked into their flight, then if you do not follow their rules exactly then they try to charge you money left and right: 1) Not checking in online 2) Not printing your boarding pass 3) Having too heavy of bags 4) Carry on in not the smallest possible carry on size 5) Any extras during the flight including water"
Πλεονεκτήματα: "Whenever the flight ended"
Μειονεκτήματα: "Absolutely everything. Worst airline I have ever flown on in my entire life. Would give 0 stars if that was a possible option. Had to pay $50 to check a bag and $50 because I didn't ha s my tickets printed out. Then my flight proceeded to be delayed for 8 hours and nobody made any effort to help us understand what was going on"
Πλεονεκτήματα: "Absolutely nothing"
Μειονεκτήματα: "The mandatory online check in 2 hours before the flight or you incur a 50 euro fee per ticket, and no communication about this requirement . Such bs. And the customer service is poor. Do not fly this airline! I will never in my life. Iberia is so much better."
Μειονεκτήματα: "Uncomfortable loud, poor service, unorganized, not clean"
Πλεονεκτήματα: "Friendly Staff"
Μειονεκτήματα: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."
Πλεονεκτήματα: "They didn't lose my luggage"
Μειονεκτήματα: "I was told I could not use my pillow for take-off, landing and the majority of the in flight. I broke my neck years ago and I need the pillow for neck support especially for takeoff and landings which are always the most painful part. ( Didn't help that the pilot had rough decent and a violent touchdow on landing). I just truly am baffled as to why I was not allowed to use a pillow? We are not talking about some large bed pillow we are talking about a small pillow that takes up no room and is specifically made for flying. I tried using my water bottle as neck support but it was no luck. Flying is already painful enough and to not be allowed to use a pillow which helps to support the neck is truly agregious. I really don't know what to say on why this wasn't allowed but I hope this issue is solved with upper management so the next person with such a problem will Never have to go through this. As for I, I will never use Ryanair again. Truly disappointing."
Πλεονεκτήματα: "The crew knew no better. But everything from check in to boarding was miscommunicated, chaotic, nickel and dining and overall aggravating to say the least. I will never fly this airline again."
Μειονεκτήματα: "Please See above. Non disclosed extra fees. Zero sense of customer care or hospitality. Stressed crew. A sense of chaos that does not make one feel safe nor secure when flying."
Μειονεκτήματα: "Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not."
Μειονεκτήματα: "Check in process"
Πλεονεκτήματα: "Normal usual smooth travel experience"
Μειονεκτήματα: "The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on"
Μειονεκτήματα: "Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking"
Πλεονεκτήματα: "On time, good service"
Πλεονεκτήματα: "Short queue, free inflight meal, new planes"
Πλεονεκτήματα: "Daily flight"
Μειονεκτήματα: "No service at all, feels like low cost"
Μειονεκτήματα: "Night flight, do not stop talking"
Πλεονεκτήματα: "The crew were nice and helpful. The plain was new."
Μειονεκτήματα: "I know it's a low cost. I know it shouldn't be so comfterable, but there is not even enough space for your legs.."
Πλεονεκτήματα: "Boarding process was painless."
Μειονεκτήματα: "No free food."
Πλεονεκτήματα: "didnt like it"
Μειονεκτήματα: "That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag."
Πλεονεκτήματα: "Crew was very helpful."
Μειονεκτήματα: "The plane was a bit cramped."
Μειονεκτήματα: "The crew were not nice... talked to us in a Horrible way. There weren't any blankets"
Μειονεκτήματα: "It literally DID NOT HAPPEN. I NEED A REFUND."
Μειονεκτήματα: "Leg room is very bad"
Μειονεκτήματα: "The two fat smelly ladies next to me."
Μειονεκτήματα: "We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!"
Μειονεκτήματα: "Huge delays. We had connections but they forced us to do check-in for every leg separately. Long queues. In both flights unexplained delays. We sat in the plain for two hours and they did not explained why. Not enough room for legs. We paid for options to check online but it was not available."
Πλεονεκτήματα: "Very nice and helpful staff and crew"
Πλεονεκτήματα: "Crew was polite and kind."
Μειονεκτήματα: "Delay of flight by 1hr. No entertainment. No free food and food purchased also not good."
Μειονεκτήματα: "Dying of thirst."
Πλεονεκτήματα: "See above. But we given water."
Μειονεκτήματα: "See above."
Μειονεκτήματα: "היה איחור גם בטיסה מתל אביב של חצי שעה לפחות, כי הצוות לא פתח את הכניסה למטוס בזמן, ואיחור של שעה וחצי בדרך חזרה. השירות היה נוראי, כיסאות לא נוחים, צוות לא באמת נחמד. מאוד לא מומלץ"
Πλεονεκτήματα: "On-time without delays. Flight crew was attentive & professional."
Μειονεκτήματα: "Seats were cramped & uncomfortable. Boarding was a bit chaotic"
Μειονεκτήματα: "Delay, lost my connection, they lost my luggage"
Μειονεκτήματα: "איחור של שעות ארוכות גם בהלוך וגם בחזור. יחס מזלזל ומחפיר. חברה לא רצינית ולא מקצועית. מטוסים ישנים ולא נוחים.דיילים קצרי רוח ולא נחמדים."
Πλεονεκτήματα: "Because of a delay in the first flight, we thought that we will miss our connection, but a Smart Wings agent was waiting for us, took us to a quick exit from the plane, gave us the boarding cards, and drove us to get on time to the next plane. We were stunned! we never got such good treatment"
Πλεονεκτήματα: "We got there safe"
Μειονεκτήματα: "Delays delays delays"
Πλεονεκτήματα: "All went smoothly as usually. Flight was on time. There were beautiful Czech stewardesses on board."
Πλεονεκτήματα: "Friendly service, helpful ground staff."
Μειονεκτήματα: "Both flights had a delay of about an hour to an hour and half."
Μειονεκτήματα: "One piece of luggage was damaged when the zipper was dislodge from its track.. Have been unable, so far, in getting it back on track."
Μειονεκτήματα: "The delay of 2 hours"
Πλεονεκτήματα: "With no hassle or drama.. All what you need from cheap flight."
Μειονεκτήματα: "the flight was late by 2 hours. The flight that was supposed to take off 50 minutes after our flght took off an hour before our flight!!! will try not to fly with that company again!!!! will not recomend to fly with that company even to people that I don't like!!"
Μειονεκτήματα: "Not enough room in the seat. Over 2 hour delay."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The boarding to the plane was 40 minuets late, the plane was crowded and small, there was no food and no entertainment what so ever."
Μειονεκτήματα: "They forgot our luggage, what the heck!"
Πλεονεκτήματα: "I thought that the flight was very smooth!"
Μειονεκτήματα: "I thought that one of the flight attendants was very rude in the way that she asked me to take my headphones out for take off. I have flown so many places and have never been asked such a thing and especially in such a rude way! Also, I did not like that we were not given a beverage on the flight. It was not a cheap flight and the fact that we were not even offered water is rude. I don't think I will fly smart wings again."
Μειονεκτήματα: "No entertainment at all, no outlets, and all of the food was for purchase. There was no indication whatsoever that we would need to purchase food onboard (most airlines provide free drinks), and the worst part was that there was no free potable water. And, the crew were not at all nice about it. Honestly, I'd like back the 2 euros I had to spend on getting a bottle of water!"
Μειονεκτήματα: "I was lead to believe i had bought a Czech Airlines ticket, when in fact, the actual company was smart wings where they only have 15 kg!! of weight allowed, so I was forced to pay an insane amount of overweight and in addition, my sports equipment, which in Czech Airlines was supposed to be free of charge, cost me 65$!!. so no, I do not like being fooled, and no, I will not fly with smart wings again."
Πλεονεκτήματα: "I dozed on and off most of the way"
Μειονεκτήματα: "Water wasn't even offered, I realize some airlines are charging for snacks but water? Water should always be offered and complimentary."
Μειονεκτήματα: "Both flight were late"
Μειονεκτήματα: "No food, only by additional payment."
Πλεονεκτήματα: "The flight was ok and left on time and got there on time."
Μειονεκτήματα: "You had to pay for anything you wanted and there was no entertainment on the plane. Also, they informed me because I was flying SmartWings that I was not allowed to earn miles."
Πλεονεκτήματα: "Time and accuracy"
Μειονεκτήματα: "Everything else specifically the leg room"
Μειονεκτήματα: "Dense seats. Terrible check-in inefficiency. Crew argues with passengers. What not."
Μειονεκτήματα: "Check in process"