Πλεονεκτήματα: "Staff was very good"
Μειονεκτήματα: "Plane was very warm"
Πλεονεκτήματα: "Great food. Nice staff."
Μειονεκτήματα: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."
Μειονεκτήματα: "Extremely unfriendly staff at check-in. Boarding was chaos."
Πλεονεκτήματα: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Μειονεκτήματα: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."
Πλεονεκτήματα: "fast boarding"
Μειονεκτήματα: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Πλεονεκτήματα: "I like the price of the ticket ( thanks to KAYAK), the service on board was very good, everything on time and of course very convenient connection between Tampa and Frankfurt to fly to the further airports in Europe. Safety, security and service in good price. It is my favorite airline and rout."
Πλεονεκτήματα: "Best part was how Lufthansa took care of travellers whose connection time was short. They had ground crew waiting and who escorted us through customs, and then drove us to the gate. This is how passengers should be treated. ~ Excellent movie selection ~ Great flight attendants"
Μειονεκτήματα: "United connection in San Francisco was over 2 hours late, didn't arrive home until 2:30AM."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Professional staff, up to date aircraft, very clean, good meals, good selection of entertainment, very attentive to customers. Passed through many times with beverages. Lufthansa is always a pleasure."
Πλεονεκτήματα: "Flight attendants were personable"
Μειονεκτήματα: "Both legs of flight were late"
Πλεονεκτήματα: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil."
Μειονεκτήματα: "I wish I had a foot rest like those in first class, but then I understand why I don't."
Πλεονεκτήματα: "Staff were efficient and friendly, constantly offering juice and water."
Μειονεκτήματα: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"
Πλεονεκτήματα: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Leg room was less"
Πλεονεκτήματα: "Great crew, comfortable space at the bulkhead seat"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew hospitality excellent"
Πλεονεκτήματα: "Staff is especially nice and efficient. Food and drinks very good"
Μειονεκτήματα: "This was an Air Canada flight. Time in line to check baggage in Frankfurt was 2+ hours, baggage was lost but arrived the next day at our destination. Unable to check-in online ahead of time for unknown reasons. Overall the Air Canada ground experience was pretty bad, but the crew/meals/entertainment was good."
Μειονεκτήματα: "Flight was delayed over an hour after we had boarded the plane. Sat at the gate the whole time. Crew started to pass out juice, water and coffee. You know when the coffee comes out, you aren't departing any time soon."
Πλεονεκτήματα: "Good plane"
Μειονεκτήματα: "No entertainment on board of the aircraft"
Πλεονεκτήματα: "great service and flight"
Μειονεκτήματα: "Food was awful. Looked like something you would find in prison. My second leg did not even have vegan options for me, as I ordered online weeks ago. I was so hungry after almost 14 hours of flying plus a 12-hour layover. I am not impressed with this airline."
Πλεονεκτήματα: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Μειονεκτήματα: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."
Πλεονεκτήματα: "Movie selection, wine and food"
Μειονεκτήματα: "Crying babies - outside of the crew control"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "I loved the choice of movies"
Μειονεκτήματα: "Lack of space"
Πλεονεκτήματα: "The crew were excellent, seats were comfortable, and the entertainment system had enough options to pass the time."
Μειονεκτήματα: "The food was less than desirable."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."
Πλεονεκτήματα: "Loved the personal TV screen, meals, friendly service, competitive pricing, arriving even earlier than scheduled, on time departures."
Μειονεκτήματα: "I wished the blankets were warmer. Maybe a fleece. I was cold part way through the flight, even with the blanket provided."
Πλεονεκτήματα: "Really everything great"
Μειονεκτήματα: "flight entertainment had pretty bad failures. And bathrooms are centralized in center of plane where people congregate so you never know if bathrooms are occupied"
Πλεονεκτήματα: "Plenty of food & beverages. Loved the free movies!"
Πλεονεκτήματα: "the staff is top notch"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Baby cry all the way."
Πλεονεκτήματα: "Friendly crew, overall international flight experience was comfortable. Thank you."
Πλεονεκτήματα: "Lufthansa provided a great airplane, crew and service. Excellent all around. My favorite airline."
Μειονεκτήματα: "Nothing to dislike."
Πλεονεκτήματα: "Lots of entertainment. Everything fine."
Πλεονεκτήματα: "Very good"
Μειονεκτήματα: "Hi am happy"
Πλεονεκτήματα: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Μειονεκτήματα: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Μειονεκτήματα: "Food should be much better than this. Otherwise everything is ok."
Πλεονεκτήματα: "Food was quite good, and they were great about continually offering beverages throughout the flight."
Μειονεκτήματα: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Μειονεκτήματα: "Was very satisfied with everything."
Μειονεκτήματα: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Μειονεκτήματα: "The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN."
Πλεονεκτήματα: "Rude inconsiderate staff. Terrible plane"
Πλεονεκτήματα: "Crew was positively and smiling."
Μειονεκτήματα: "Flight was 44 min late. Could have been on time"
Πλεονεκτήματα: "Clean aircraft, polite crew."
Μειονεκτήματα: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"
Πλεονεκτήματα: "The crew was amazing, the seat was comfortable"
Πλεονεκτήματα: "The wafer bar. Pilot had a good landing in high winds and snow."
Μειονεκτήματα: "Nothing to complain."
Μειονεκτήματα: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Μειονεκτήματα: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."
Μειονεκτήματα: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Πλεονεκτήματα: "Good attention and food"
Πλεονεκτήματα: "The flight was short and got us there"
Μειονεκτήματα: "This was not business service. The seats were uncomfortable, virtually no leg room."
Πλεονεκτήματα: "Love the A 380-800"
Μειονεκτήματα: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."
Μειονεκτήματα: "Delayed longer than the flight time"
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Μειονεκτήματα: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Πλεονεκτήματα: "It was a very safe trip"
Μειονεκτήματα: "Small space in Economy class"
Πλεονεκτήματα: "Was a fine solid flight by Austrian."
Μειονεκτήματα: "Food part was missing."
Πλεονεκτήματα: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "Very organized airline. Friendly staff."
Πλεονεκτήματα: "Excellent service."
Μειονεκτήματα: "Somewhat expensive for Vienna - Brussels one way route."
Πλεονεκτήματα: "The crew were very kind. The food was good."
Μειονεκτήματα: "The space between the seats is very narrow and there is no entertainment."
Πλεονεκτήματα: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Πλεονεκτήματα: "Being on time"
Μειονεκτήματα: "No pillows,only carb food"
Μειονεκτήματα: "LOST BAGGAGE !!!!!!!"
Μειονεκτήματα: "My flight was cancelled! ended up flying to Athens the next day"
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Πλεονεκτήματα: "All flight members were servicing very pleasantly"
Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"
Πλεονεκτήματα: "It was clean Lunch was good"
Μειονεκτήματα: "There were no vegetarian options for snacks"
Μειονεκτήματα: "Comparing with LOTPolish everything wasmore than better"
Πλεονεκτήματα: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Μειονεκτήματα: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Πλεονεκτήματα: "Right on schedule!!"
Μειονεκτήματα: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"
Πλεονεκτήματα: "Excellent crew and service!"
Πλεονεκτήματα: "The overall flight wads excellent."
Μειονεκτήματα: "Boarding on the return flight was poorly handled as there was no organized boarding."
Μειονεκτήματα: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Πλεονεκτήματα: "Flight attendance were amazing Smooth flight Comfortable seats"
Μειονεκτήματα: "Boarding was very unorganized"
Πλεονεκτήματα: "Crew was very friendly and helpful"
Μειονεκτήματα: "Should have more movie choices"
Πλεονεκτήματα: "The good and service"
Μειονεκτήματα: "No TV screen"