Πλεονεκτήματα: "Delta Comfort Plus is always great !"
Πλεονεκτήματα: "I needed extra space because of my pregnancy, but didn't realize I couldn't upgrade my seat online or at check in. I was advised to tell the Boarding attendants I needed extra space and they promptly changed my seat and let me preboard. I'm so grateful and I had a wonderful flight back home. I was also very sick, so it was a relief knowing I could rest comfortably before arriving home to my children."
Πλεονεκτήματα: "Great crew, nice plane, awesomeness me entertainment"
Πλεονεκτήματα: "Nice plane, good service and pilots, great landing - no issues at all."
Πλεονεκτήματα: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Μειονεκτήματα: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Πλεονεκτήματα: "Crew and service were outstanding"
Μειονεκτήματα: "Good taste perhaps...?"
Μειονεκτήματα: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Better customer service. Your employees should be te-trained and reminded they are in a service industry where your clients have other options to fly."
Πλεονεκτήματα: "Issac was amazing!! Best flight attendant I’ve had in years."
Μειονεκτήματα: "Nothing. My experience was fantastic."
Πλεονεκτήματα: "Very comfortable, no complaints."
Πλεονεκτήματα: "I like flying Delta. Make you feel comfortable and at ease."
Πλεονεκτήματα: "Crew and food"
Μειονεκτήματα: "Spacing between seats and overhead luggage storage. They ran out of room before the entire plane had boarded"
Μειονεκτήματα: "Choice of healthier snack"
Μειονεκτήματα: "Late arrival"
Πλεονεκτήματα: "The boarding was fast and very well handled."
Πλεονεκτήματα: "Food were bad. Out of air condition"
Πλεονεκτήματα: "It was quick"
Μειονεκτήματα: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"
Πλεονεκτήματα: "Great service from boarding to landing"
Μειονεκτήματα: "I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)"
Πλεονεκτήματα: "It was water or water no soft drinks"
Μειονεκτήματα: "Only water"
Πλεονεκτήματα: "Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated."
Μειονεκτήματα: "That we were delayed on the plane for two hours on a small plane but I know it was out of their control."
Πλεονεκτήματα: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."
Πλεονεκτήματα: "Exceptionally helpful & attentive flight attendant, comfortable, on time"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "On time and nice media"
Πλεονεκτήματα: "Excellent flight, great crew, smooth throughout!"
Μειονεκτήματα: "Catering problem - no snacks!"
Μειονεκτήματα: "very cramped plan with very little leg room. OLD OLD OLD"
Πλεονεκτήματα: "Friendly staffs and on time flights"
Πλεονεκτήματα: "Empty seats, room to spread out"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "We were delayed an hour and a half"
Πλεονεκτήματα: "Great and friendly flight crew."
Μειονεκτήματα: "Left a bit late."
Πλεονεκτήματα: "cleanliness; attendants were very helpful"
Πλεονεκτήματα: "Other than the delay by the Hong Kong Airport controller, everything went smoothly. The plane was late to Seattle."
Μειονεκτήματα: "The luggage custom clearing would be much better if we could do it like the Vancouver BC where an electronic monitor was used to identify one's luggage without the need to handle them manually. Much more efficient and allowing folks to get on the connecting flights easier."
Πλεονεκτήματα: "quick trip, no problems"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Μειονεκτήματα: "The flight was over an hour late arriving ATL at gate after our original connection had departed. We had to change to later flight from ATL to JAX."
Πλεονεκτήματα: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Πλεονεκτήματα: "I always feel that the flight attendants on Delta truly care about your flight experience. The smile, the attentiveness, the thoroughness and giving you the attention you desire."
Μειονεκτήματα: "Ran out of bananas before they got to me, no big deal and it looks like Delta is getting healthier options every year."
Πλεονεκτήματα: "It's a nice, comfortable flight with plenty of entertainment options."
Μειονεκτήματα: "The coffee on board is lousy, but I'm not sure that is much of a surprise."
Πλεονεκτήματα: "The crew had the most amazing attitude. Very friendly. It really makes a big difference. Seemed like the positive attitude was contagious. Thanks to them."
Μειονεκτήματα: "The seats were entirely too close. Not enough legroom. Legroom was easily two inches less than typical. I am 6'4" and I could not get my knees to go behind the seat in front of me. I had one knee in the aisle and the other between the two seats in front of me. I know I'm taller than average, but I don't think I'm asking too much. Just want to be able to sit normally."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "The cost of the ticket"
Πλεονεκτήματα: "Good do to Delta Staff"
Μειονεκτήματα: "According to the website and documentation a card holder is supposed to get the first bag free when using this card. I did not, so I will be cancelling the card."
Πλεονεκτήματα: "Clean & new aircraft. Good selection for entertainment."
Μειονεκτήματα: "Seating & booking was chaotic. Flight delayed."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Got us home super fast"
Μειονεκτήματα: "The most uncomfortable flight I've ever had"
Πλεονεκτήματα: "The crew was polite and friendly"
Μειονεκτήματα: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Πλεονεκτήματα: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Μειονεκτήματα: "Very tightly packed; minimal comfort for the flight."
Πλεονεκτήματα: "Boarding and deplaning were efficient. Crew was good. Seats were comfortable."
Μειονεκτήματα: "Seat was near the restroom and there was an odor for the second half of the flight. Issues with the A/V - hum in the headphones and the touch screen only worked intermittently. Cabin temperature was a bit cold."
Πλεονεκτήματα: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Μειονεκτήματα: "Food could have been better"
Πλεονεκτήματα: "Seat was very comfortable. Crew was great."
Πλεονεκτήματα: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Μειονεκτήματα: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Πλεονεκτήματα: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Μειονεκτήματα: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Πλεονεκτήματα: "The flight attendants were quite personable and engaged."
Πλεονεκτήματα: "Crew, seat"
Πλεονεκτήματα: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Μειονεκτήματα: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Μειονεκτήματα: "Complete experience and issue, resolution"
Μειονεκτήματα: "Free wifi"
Πλεονεκτήματα: "Fligth attemdance atention"
Μειονεκτήματα: "Delay in the departure (40 min)"
Μειονεκτήματα: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Πλεονεκτήματα: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Πλεονεκτήματα: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"
Πλεονεκτήματα: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Μειονεκτήματα: "I really can’t think of anything I didn’t like!"
Πλεονεκτήματα: "Smooth ride, good breakfast and charming flight attendant."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Πλεονεκτήματα: "Safety, timeliness, friendliness of staff"
Μειονεκτήματα: "Entertainment is outdated"
Πλεονεκτήματα: "Boarding/deplaning quick Left on time"
Μειονεκτήματα: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Πλεονεκτήματα: "On time departure, friendly staff"
Μειονεκτήματα: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Μειονεκτήματα: "Hot meal was awful"
Πλεονεκτήματα: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Μειονεκτήματα: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Πλεονεκτήματα: "Boarding process quick and on time."
Μειονεκτήματα: "no entertainment to rate."
Πλεονεκτήματα: "Very organized airline. Friendly staff."
Πλεονεκτήματα: "The plane was comfortable and clean. Internet was offered"
Μειονεκτήματα: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Μειονεκτήματα: "The flight was delayed but due to efforts of the pilot we were on time!"
Πλεονεκτήματα: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Πλεονεκτήματα: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Μειονεκτήματα: "Transit time through Vienna was particularly frustrating."
Πλεονεκτήματα: "I like the food , service and clean airplane."
Μειονεκτήματα: "LOST BAGGAGE !!!!!!!"
Πλεονεκτήματα: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Μειονεκτήματα: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Πλεονεκτήματα: "The venue was overall ok"
Πλεονεκτήματα: "Plenty of leg room in economy. Will fly again."
Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"
Πλεονεκτήματα: "Seats, crew, nice plane"
Μειονεκτήματα: "Delayed flight. Random boarding,"
Πλεονεκτήματα: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."
Πλεονεκτήματα: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Πλεονεκτήματα: "The food was very good! And the movies you could choose too."
Πλεονεκτήματα: "food was fine"
Μειονεκτήματα: "to small seats"
Πλεονεκτήματα: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Πλεονεκτήματα: "Excellent crew and service!"
Μειονεκτήματα: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."
Πλεονεκτήματα: "The staff was very pleasant"
Μειονεκτήματα: "Very crowded plane!"
Πλεονεκτήματα: "Flight services were good. Staff friendly. food was good"
Μειονεκτήματα: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"
Πλεονεκτήματα: "On time, comfortable flight"
Πλεονεκτήματα: "Made everything easy, stayed on time, clean."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Flight attendance were amazing Smooth flight Comfortable seats"
Μειονεκτήματα: "Boarding was very unorganized"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times."
Μειονεκτήματα: "Seats can be better."
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Μειονεκτήματα: "Better food"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Μειονεκτήματα: "Everything."
Πλεονεκτήματα: "Very helpful and accommodating"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Πλεονεκτήματα: "Perfect in everything"
Μειονεκτήματα: "All good"
Μειονεκτήματα: "Boarding from Nairobi was ridiculous. The plan was extremely uncomfortable."
Πλεονεκτήματα: "The crew is amazing! We have comfort even in the economy class."
Πλεονεκτήματα: "The crew was great. Food was good for the most part."
Πλεονεκτήματα: "Flight was almost on time, boarding is always cumbersome but personel very helpful"
Μειονεκτήματα: "Too many extra charges now, especially baggage. Breakfast was skimpy and no consideration for health"
Πλεονεκτήματα: "The cheese sandwich was good."
Μειονεκτήματα: "Flight left late. Airport employees weren't helpful. The plane was hot."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Μειονεκτήματα: "Air was stuffy."
Μειονεκτήματα: "Still in Munich."
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Πλεονεκτήματα: "Everything was perfect ... pilots are so good and professional..!!)"
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Real silverware and glasses for dinner and the best blanket on any flight I've ever taken."
Μειονεκτήματα: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Friendly crew, multiple drink services"
Μειονεκτήματα: "Waited 40 mins after boarding with no explanation as to why we hadn't moved"
Μειονεκτήματα: "crew was not friendly"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Πλεονεκτήματα: "The most comfortable trip"
Μειονεκτήματα: "Vegetarian meal choice not offered"
Πλεονεκτήματα: "The staff were really nice and professional"
Μειονεκτήματα: "The seats we were in though lots of leg space the armrest were not reclining and after eight hours it got quite uncomfortable. Also my headphone jack was damaged but the staff made it right."
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Excellent service and efficiency."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Customer service friendly and attentive!"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Seat headrest flaps were broken"
Πλεονεκτήματα: "The crew were excellent, seats were comfortable, and the entertainment system had enough options to pass the time."
Μειονεκτήματα: "The food was less than desirable."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Food was tasteless"
Πλεονεκτήματα: "Food and seating space much better than Delta."
Μειονεκτήματα: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"
Πλεονεκτήματα: "Great airline. Crew were friendly and helpful."
Πλεονεκτήματα: "Got there"
Μειονεκτήματα: "Way too expensive"
Μειονεκτήματα: "The plane was delayed due to waiting for people to clear customs."
Μειονεκτήματα: "More drinks, snacks"
Πλεονεκτήματα: "On time, great cabin crew"
Μειονεκτήματα: "Q400 is cramped, noisy and awful overhead storage"
Πλεονεκτήματα: "On time, crew was cheery!"
Πλεονεκτήματα: "It was canceled"
Πλεονεκτήματα: "Comfortable seat - great service"
Μειονεκτήματα: "Improve seat comfort"
Πλεονεκτήματα: "Crew was friendly"
Πλεονεκτήματα: "The flight was delayed more than 9 hours. We arrived at the original departure time because I did not have internet access to receive emails about the delay. We wait at the terminal all day, and we did not get food or drink. I will never choose this airline."
Πλεονεκτήματα: "Business class was comfortable."
Μειονεκτήματα: "Flight was delayed 2 hours."
Πλεονεκτήματα: "We landed early, had a smooth flight, and the overall experience was excellent."
Μειονεκτήματα: "I still feel as though it’s a bit of a rip off to spend $800 per person on a 4 hour plus flight and not even get a free snack... Also, the headphone sockets in both directions were woeful, and required a lot of movement to get sound clarity."
Πλεονεκτήματα: "Food was great"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Size of seats and entertainment"
Μειονεκτήματα: "Late leaving, slow baggage claim"
Πλεονεκτήματα: "On board entertainment"
Μειονεκτήματα: "No real food for purchase"
Πλεονεκτήματα: "Quick flight. Great fare pice."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Crew was ok, entertainment was great"
Μειονεκτήματα: "Seats in ac 787 are very soft, you will feel the knees of the passenger seating behind you, I couldn't fall a sleep, you feel a kick every time the passenger behind you moved his knees. Kosher food was terrible! Not eatible! Plane is very slow l, took 11.5 hours instead of 10 hours with the 747."
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Employees very poorly trained in dealing with problems. While our flight was okay, the previous flight was overbooked and a number of transferring customers were bumped because their flight was late. I understand this is common practice, but the employees handled it VERY poorly, even yelling at the passengers when they voiced their dismay at what was going to be a very long layover after a very long international flight."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Πλεονεκτήματα: "Efficiency"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "air temperature was comfortable, crew members were nice"
Μειονεκτήματα: "needed a little snack for kids. delays too long!!!"
Πλεονεκτήματα: "Roomy plane."
Μειονεκτήματα: "Restroom no working for disabled. Boarding was disorganized and chaotic."
Πλεονεκτήματα: "The crew was professional and polite"
Πλεονεκτήματα: "Crew was excellent."
Μειονεκτήματα: "our original flight was canceled and they moved some of us (including me) to the next flight but many of those who were on my flight were not moved. So they were desperately trying to get on. Which made me feel as tho I got on by sheer luck. I hate how expensive the food is. I miss the wide selection of movies the international flight had."
Μειονεκτήματα: "Terrible flight. I should have driven instead. Flight was suppose to land at 12:30pm but due to computer malfunction we landed at 7pm."
Πλεονεκτήματα: "Late, no food"
Πλεονεκτήματα: "The food and the crew."
Μειονεκτήματα: "The choice of movies was not as many or as good as other airlines that fly between HKG and PDX, such as Delta and Cathay Pacific."
Πλεονεκτήματα: "everything was perfect"
Πλεονεκτήματα: "Entertainment, crew, boarding"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "It's been a long time since I flew Air Canada . Great flight, blanket and pillow provided - seats, movies and and a lot of snacks. Worth the money for a long flight :)"
Μειονεκτήματα: "more movie and technology availability."
Μειονεκτήματα: "The flight left almost 1 hour late because paperwork wasn't signed off"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "Flight was delayed. Would be nice to get notified by email."
Πλεονεκτήματα: "Reliable. Easy to board. On time!"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "Direct flight and good schedule"
Μειονεκτήματα: "The price was higher than Delta direct flight but I chose AC because of my top tier status on AC. That got me a complimentary upgrade but the entertainment system did not work"
Πλεονεκτήματα: "Flight was late. No device from air Canada"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything. I called air canada for three days straight and the lines are busy. I waited for over an hour and thirty minutes to speak to someone at their terminal and they couldn't help. Everything is delayed, they don't care about their customers. I would never fly again!"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Μειονεκτήματα: "Customs was disorganized and we were sent to the back of the line twice. The people working there didn't know what they were doing. Then our flight was delayed 3 separate times, first 2 hours, then another hour, then another hour. The seats on the plane were made for children. Luckily it was only a 1 1/2 hour flight."
Πλεονεκτήματα: "Flight was delayed out of italy causing us to miss our connection. Then flight next morning was delayed twice for some bogus reason, then cancelled all together. We ended up renting a car and driving four hours home. People flying to other cities on east coast were having similar problems. Actually flights back and forth to italy were ok......everything else was a nightmare."
Πλεονεκτήματα: "Food was mediocre. Clean."
Μειονεκτήματα: "The flight attendants were late, delayed boarding."
Μειονεκτήματα: "The flight was 2 hours late. It had apparently arrived late, and then they had mechanical problems. Air Canada gave me some inaccurate information which delayed me in Montreal and made me miss my connection to Toronto. Also, even though I specified to the flight attendant that I was connecting to Toronto before going to the US , they only gave me the US custom form even though you apparently need to fill the Canadian one even if you are just transiting through the country."
Πλεονεκτήματα: "The crew was great!!"
Μειονεκτήματα: "After six hours of lay over in Frankfurt Lufthansa still managed to lose my luggage. Spending three hours at the Lost and Found office wasn't my idea of relaxing after thirty hours of traveling"
Πλεονεκτήματα: "It wasn’t amazing. It did its job"
Μειονεκτήματα: "Too many ch of a charter flight focused on tourist going home from a week on the beach"
Πλεονεκτήματα: "Direct route is the main benefit to flying condor, other than the that the airline offers below average customer service and amenities. Even my kids say Condor is the worst airline."
Μειονεκτήματα: "No kids movies even for purchase is unacceptable for a 10 hour flight during the high season when families travel!"
Μειονεκτήματα: "The check-in process was completely unorganized and chaotic. There should have been 7 counters open for check-in, but only 4 were available for flights leaving around the same time. One of the flights was cancelled and nobody knew which line to use as the check-in employees provided no information."
Μειονεκτήματα: "Left on the runway for hours"
Πλεονεκτήματα: "I LOVE the non-stop from PHX to FRA. There are not many direct flights to Europe from Phoenix, and I am very glad that this one exists."
Μειονεκτήματα: "The flight was two hours delayed. Condor did not send out any information regarding the delay. Really appreciate it when other airlines do."
Μειονεκτήματα: "Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company."
Πλεονεκτήματα: "The flight attendants were very nice."
Μειονεκτήματα: "1. There was no organization when boarding. It was chaotic. 2. For some reason, everyone appeared to have a difficult time finding overhead room for their luggage. 3. The attendants are used more as sale‘s people than attendants. The items they were selling included candy, spirits, and cartons of cigarettes. 4. They only offer two free movies, a few tv episodes, and music. 5. They serve you food twice. No snacks. No alcohol."
Μειονεκτήματα: "Flight delayed for more than an hour but we were told we couldn’t check the luggage even though we had already checked in!!! Cleared immigration without being able to check our luggage and the flight still hadn’t landed to even refuel and go through it’s ground checks!Now we’re without clothes for a week!! Worst customer service ever with aggressive non chalant Condor agents worst travel experience ever"
Πλεονεκτήματα: "The boarding was smooth and efficient. We left and landed on time."
Μειονεκτήματα: "One of the flight attendants was crabby and didn't want to provide a drink for my husband and myself, so we just dealt with a different attendant."
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "No leg room."
Πλεονεκτήματα: "The plane didn't fall out of the sky. But that's about all I can say on a positive note."
Μειονεκτήματα: "Plane departs and arrives late. Crew extremely disorganized. Did not give clear direction to passengers. My "upgraded legroom" seats turned out to be a walkway to and from the restrooms which were right in front of me. I was constantly bothered with other flyers waking me and disturbing me as they used this walkway."
Πλεονεκτήματα: "We arrived safely."
Μειονεκτήματα: "This cheap airline packs in the passengers like sardines, then randomly charges them for the weight of their carryon luggage; the staff are rude; the boarding process was completely bungled; and for any good food or entertainment the passengers are again charged extra. I am never flying with Condor again!"
Πλεονεκτήματα: "Knowing they were going to miss my connection, they accepted the booking anyway, out of pure greed and complete disregard for my wellbeing. When I missed my connection in FRA they rebooked me on FRA-YVR-YYZ. That’s a day in a hotel then flying half way around the world to save them a buck. Terrible airline and I’ll never fly them again."
Πλεονεκτήματα: "Good choice of music"
Μειονεκτήματα: "The bathrooms were full so we had to stop in Manchester to empty them and refuel, added 1.5hrs onto the already 11hr flight...ugh. Bad food and only 2 movies unless you pay extra."
Πλεονεκτήματα: "On time, clean, nice crew. Able to sleep"
Μειονεκτήματα: "Crammed seating space, hard seats. Music entertainment was good. Have to pay for movies"
Μειονεκτήματα: "Condor needs to become faster with technology."
Πλεονεκτήματα: "The pilot. The flight was pleasant"
Μειονεκτήματα: "Terrible service"
Πλεονεκτήματα: "There was little to like except that the crew was friendly and helpful."
Μειονεκτήματα: "The headline says it all, the plane was cramped and uncomfortable, we had 2 old movies to watch in 11 hours, and they lost our bags and still haven't found them after 2 days - it's been a rough start to our honeymoon and the online/phone support to find our bags has not been good."
Πλεονεκτήματα: "Same as above."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Seats are very small and uncomfortable"
Μειονεκτήματα: "Rude crew members were the worst part. Mainly one guy. All the women were very sweet."
Πλεονεκτήματα: "This is a new service out of New Orleans which I found very convenient and efficient. Smooth flight and good, attentive crew."
Μειονεκτήματα: "Communication regarding reservations and follow-up check-in was not very easy. Also at the airport when I stopped and asked a Condor employee for directions to locate my connecting flight, her initial response was curt --that she could not help me as she was in the process of boarding passengers -- although there was no one but her there. She then directed me elsewhere."
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Vegan food wasn't actually vegan (yogurt is not vegan) and quality and taste were poor. Broken overhead compartment. Limited space to move about. More movies in economy (seriously ridiculous not to provide more entertainment to all classes on an overseas flight)."
Μειονεκτήματα: "I did not like that my flight with Air Dolomiti did not leave on time."
Πλεονεκτήματα: "I don't speak English (my granddaughter is helping me with this survey), and the crew was more than helpful in helping me all the way from Frankfurt to MSP."
Μειονεκτήματα: "There was nothing I didn't like."
Μειονεκτήματα: "Too cold in the plane."
Πλεονεκτήματα: "Great airline for the price, very clean, nice crew, food was okay for airline food."
Μειονεκτήματα: "Premium entertainment???"
Μειονεκτήματα: "Our first leg of the trip was canceled by CONDOR. We had to frantically get help from a general ticket counter for our flight from Rome to Frankfurt. It was an epic ending to a horrible flight experience. Because our flight to Rome was beyond awful, we asked for a free seat upgrade and were told that they are unable to do that. They have zero customer service and don't seem to care about the customers at all."
Πλεονεκτήματα: "The crew was very nice. Meals were provided. the tablet set up so that we could watch movies, TV, our location during the flight or listen to music. Flight was on time."
Μειονεκτήματα: "No leg room. The person in front of me reclined their seat and there was barely room for a coffee cup on the table. My husband, who is not a particularly tall person had his knees against the seat in the front. Frankfurt is an odd airport. I lost track of all the lines that we stood in. Had to pay for more selection on movies and TV."
Μειονεκτήματα: "we needed more leg room."
Πλεονεκτήματα: "The boarding is terrible"
Μειονεκτήματα: "Food is good"
Πλεονεκτήματα: "Got Two seats to myself"
Μειονεκτήματα: "Pay for movies and entertainment"
Πλεονεκτήματα: "The crew were very courteous in the aircraft and the flight went smoothly over all."
Μειονεκτήματα: "They required me to check my hand luggage (something that has never happened in the five years I've been using that case) and the in-flight entertainment was hilariously sparse unless you wanted to pay an additional 8 euros for "premium" movies and tv. Additionally, I am a fairly small human but I was ridiculously cramped in their seats."
Πλεονεκτήματα: "Helpful and polite crew, new and clean plane. Standard meals were ok (nothing special) but special order meals where a little better"
Μειονεκτήματα: "Tight seats (economy class), fairly basic plane setup, delayed flight (~2:50 mins)"
Πλεονεκτήματα: "Crew were all super polite and friendly"
Πλεονεκτήματα: "appreciated the attentiveness"
Μειονεκτήματα: "More options for movies. Perhaps newer listings. Only two kids movies."
Πλεονεκτήματα: "The flight time from Portland was blissfully short at approximately 10 hours."
Μειονεκτήματα: "Seating was cramped, plane was full and food quality left much to be desired. I'm sensitive to wheat. Pasta was a main course, with dinner roll (of course) and the other meal was equally 'carby'. On return flight, I took the precaution of buying food in the terminal and bringing it on board with me."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Seat are not comfortable and food was terrible"
Πλεονεκτήματα: "Flight time was shortened by 1.5 hrs!"
Μειονεκτήματα: "Distance between seats was short and my knees touched the seat in front"
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Lost luggage, late flight."
Πλεονεκτήματα: "Service was great"
Μειονεκτήματα: "Seating"
Πλεονεκτήματα: "The size of the plane and food."
Μειονεκτήματα: "Plane was 'old' and entertainment was terrible. Needed to bring my own entertainment."
Πλεονεκτήματα: "It got me there."
Μειονεκτήματα: "Tightest seat I've flown in so far (which includes 6 prior trips to Europe and back)"
Μειονεκτήματα: "paying for entertainment???? that is ridiculous. Seats are uncomfortable for everybody. Some of the staff is not very friendly, i think that condor is not not going to be an option in the future for me or my family."
Πλεονεκτήματα: "Courteous crew"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "Seats were very small."