Πλεονεκτήματα: "Nice crew and prompt service"
Μειονεκτήματα: "Crammed, narrow seats"
Μειονεκτήματα: "Flight was 90 minutes late."
Μειονεκτήματα: "My luggage is lost"
Πλεονεκτήματα: "Seating was good. Crew was good"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "crew"
Μειονεκτήματα: "children entertainment"
Μειονεκτήματα: "Terribly uncomfortable seat."
Μειονεκτήματα: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "Very hot on board"
Μειονεκτήματα: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Πλεονεκτήματα: "Great scenery!!!"
Πλεονεκτήματα: "Swiss Airlines Saff was very friendly and helpful"
Μειονεκτήματα: "0"
Μειονεκτήματα: "Crew was rude and slow"
Πλεονεκτήματα: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."
Μειονεκτήματα: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Πλεονεκτήματα: "Nothing about it"
Μειονεκτήματα: "They didn't even take us!"
Πλεονεκτήματα: "On time and a lot more roomy then the flight from New York to Zürich"
Μειονεκτήματα: "There were no TV screens to play games or watch shows"
Πλεονεκτήματα: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Μειονεκτήματα: "Several delays and gate changes."
Μειονεκτήματα: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"
Πλεονεκτήματα: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Μειονεκτήματα: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."
Μειονεκτήματα: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."
Πλεονεκτήματα: "Flight was exactly on time as described. Crew was friendly"
Μειονεκτήματα: "It was very late, with us on it."
Πλεονεκτήματα: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."
Πλεονεκτήματα: "Crew was attentive and friendly"
Μειονεκτήματα: "Very disorganized boarding."
Πλεονεκτήματα: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Πλεονεκτήματα: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Μειονεκτήματα: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."
Πλεονεκτήματα: "Service, entertainment and food are top notch!"
Πλεονεκτήματα: "Swift ride - no frills- the chocolate square was delicious."
Μειονεκτήματα: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"
Πλεονεκτήματα: "Chocolate was good, a bigger piece, or 2 of them would be better"
Μειονεκτήματα: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Selection of movies was good."
Μειονεκτήματα: "The mushroom pasta they served was absolutely terrible."
Πλεονεκτήματα: "Excellent service, comfortable, clean, on time."
Πλεονεκτήματα: "quick"
Μειονεκτήματα: "late boarding but quick, lost my luggage"
Μειονεκτήματα: "Couldn't change seats online after reserving them online in advance. Headsets use proprietary connector and plug had to be held in place to get both ears to function"
Μειονεκτήματα: "Swiss staff was not helpful at all at Zurich airport. I wanted to purchase a day pass in the Business class lounge. They said i could do that but need to do it online. When I couldn't get my device to bring up the right screen they said they couldn't help me. Bad customerbaervixe"
Πλεονεκτήματα: "Easy. Pleasant staff. I felt safe and happy."
Μειονεκτήματα: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."
Πλεονεκτήματα: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."
Πλεονεκτήματα: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."
Πλεονεκτήματα: "fast boarding, great crew."
Μειονεκτήματα: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"
Πλεονεκτήματα: "General good service, food was good"
Μειονεκτήματα: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."
Πλεονεκτήματα: "Very clean"
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Πλεονεκτήματα: "Everything."
Μειονεκτήματα: "My flight was pleasant"
Πλεονεκτήματα: "seat too tight"
Πλεονεκτήματα: "Flight crew and gate agents were amazing"
Μειονεκτήματα: "Boarding was late and we were asked to stand in line down the hallway for an extended period of time Movie selection small"
Μειονεκτήματα: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."
Πλεονεκτήματα: "Crew is amazing"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Μειονεκτήματα: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "Delay of almost 24 hours."
Πλεονεκτήματα: "everything"
Μειονεκτήματα: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Πλεονεκτήματα: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Μειονεκτήματα: "The plane is not comfortable, but the flight is very short. It balances out."
Πλεονεκτήματα: "Nice crew."
Μειονεκτήματα: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."
Πλεονεκτήματα: "Food and entertainment is good"
Μειονεκτήματα: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"
Πλεονεκτήματα: "The flight and the crew was very nice, and the food was very good."
Μειονεκτήματα: "Some phone people were very nice, some were not."
Πλεονεκτήματα: "Blueberry juice! I is now my favorite juice."
Μειονεκτήματα: "The food was way overcooked!"
Πλεονεκτήματα: "Friendly crew. On time. Clean. Comfortable."
Μειονεκτήματα: "All was fine."
Πλεονεκτήματα: "UNCOMFORTABLE BED AND SERVICE"
Μειονεκτήματα: "BED, DRINKS"
Πλεονεκτήματα: "The airplane is great. So much leg space!"
Μειονεκτήματα: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."
Πλεονεκτήματα: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
Μειονεκτήματα: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"
Πλεονεκτήματα: "Its a short ride."
Μειονεκτήματα: "Short ride."
Πλεονεκτήματα: "Staff were helpful and nice."
Μειονεκτήματα: "No snack serve and no entertainment."
Πλεονεκτήματα: "Stuff"
Μειονεκτήματα: "Lack of snacks"
Μειονεκτήματα: "Nice flight, nice crew"
Μειονεκτήματα: "They run out of food choices by the time they got to me."
Πλεονεκτήματα: "Everything. Great airport, swift boarding, great food on board with an educational twist, etc"
Πλεονεκτήματα: "Everyone was polite and helpful and did everything to make flight comfortable"
Μειονεκτήματα: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"
Πλεονεκτήματα: "Very nice flight"
Μειονεκτήματα: "Food was too salty"
Μειονεκτήματα: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."
Μειονεκτήματα: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"
Μειονεκτήματα: "not enough foam in padding, cheap seat bottoms"
Πλεονεκτήματα: "Great service and great food."
Μειονεκτήματα: "The long hours"
Μειονεκτήματα: "the flight was 2 hours delayed."
Πλεονεκτήματα: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Μειονεκτήματα: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Πλεονεκτήματα: "The flight overall was okey. Pleasant crew."
Μειονεκτήματα: "Plane too small. Avoiding Airbus jets from now on!"
Πλεονεκτήματα: "Crew was fine. Uncomfortable seats bearable for the short flight."
Πλεονεκτήματα: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Μειονεκτήματα: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."
Πλεονεκτήματα: "Comfortable seat and service"
Πλεονεκτήματα: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Μειονεκτήματα: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."
Μειονεκτήματα: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."
Πλεονεκτήματα: "Pleasant staff and crew."
Μειονεκτήματα: "Tv screens are old and function very poorly."
Μειονεκτήματα: "I sat in the window seat. Trying to get out of the row is very difficult. The arm rests do not rise high enough to get around without needing to climb over them."
Πλεονεκτήματα: "Crew fantastic. Food, wine, comfort of aircraft, on time, EVERYTHING!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "It was cancelled"
Μειονεκτήματα: "It was cancelled"
Πλεονεκτήματα: "Movies Food Comfortable seating"
Μειονεκτήματα: "Going through security"
Πλεονεκτήματα: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."
Πλεονεκτήματα: "Crew was nice and boarding was on time"
Μειονεκτήματα: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."
Πλεονεκτήματα: "About the only positive was that the plane left on time and arrived on time."
Μειονεκτήματα: "Checking luggage was a nightmare. I stood well over an hour in line. We barely made the flight, and afterwards our luggage was lost, and it still has not been found. The wheelchair that I had ordered for my travelling companion was not there, either at Manchester or Philadelphia. The seats that I had reserved were given away to someone else. Whilst the plane flight itself was okay, the airport experiences on either end were miserable."
Πλεονεκτήματα: "Entertainment system was awesome and worked very well. Crew was very nice."
Μειονεκτήματα: "Bathrooms were very dirty. But I didn't visit them til near the end of the 10 hour flight. That would be why. Our flight took off 1.5hrs late due to plane air conditioning problems."
Πλεονεκτήματα: "First time across the Atlantic, and the British/French crew was the most polite crew ever."
Μειονεκτήματα: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"
Πλεονεκτήματα: "The crew was very attentive."
Μειονεκτήματα: "The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family."
Μειονεκτήματα: "Newer movies"
Πλεονεκτήματα: "Good airline"
Μειονεκτήματα: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"
Πλεονεκτήματα: "On time travel. Check In Staff were kind and engaging."
Μειονεκτήματα: "On flight staff were minimally attentive. Food was mediocre."
Πλεονεκτήματα: "Great food and service as always"
Πλεονεκτήματα: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Μειονεκτήματα: "Used backup plane. It had an older entertainment system."
Πλεονεκτήματα: "Flight attendants"
Μειονεκτήματα: "Hottest I have ever been in a plane (we were in 40G and H) and I “run cold”. We were sweating and drinking water like crazy (they gave us one bottle and did not routinely walk the aisles handing out more). Luckily we brought our own water. Early June and headed to Scandinavia, not someplace hot. Seats were hard and I put my unused blankets under me."
Μειονεκτήματα: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"
Πλεονεκτήματα: "I was running late to my flight, and I found the SAS customer service line exceptionally helpful in helping me make the right decisions regarding how best to deal with the risk of missing my flight. In the end, I made my flight in time, but I found customer service critical in making the best decisions regarding my pre-flight transportation. Additionally, the flight was smooth and enjoyable."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Nothing!"
Πλεονεκτήματα: "Great flight. Wonderful staff. No turbulence!"
Μειονεκτήματα: "Crew not very friendly."
Μειονεκτήματα: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."
Μειονεκτήματα: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."
Πλεονεκτήματα: "Nice planes with all the basics you need"
Μειονεκτήματα: "Terrible food"
Μειονεκτήματα: "They should really let you know ahead of time that certain seats (like the ones in front of the emergency exit--not at the emergency exit) dont recline. The passenger in front of me reclined her chair all the way back and seeing as I couldnt recline my seat I had very little space and found the three hour flight extremely unpleasant."
Πλεονεκτήματα: "Food, staff and video access was excellent."
Μειονεκτήματα: "The seating was very uncomfortable and cramped!!"
Πλεονεκτήματα: "Nice TV's. Good selection"
Μειονεκτήματα: "Flight attendants were rude to English speakers."
Πλεονεκτήματα: "They were very accommodating to alternate diets. All staff were very friendly and helpful"
Πλεονεκτήματα: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Μειονεκτήματα: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."
Πλεονεκτήματα: "Waited for us when flight showed up late"
Μειονεκτήματα: "Cramped cabin"
Μειονεκτήματα: "The seat next to me was open and they moved someone over next to me."
Πλεονεκτήματα: "I was able to sleep most of the flight."
Μειονεκτήματα: "Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again."
Μειονεκτήματα: "Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection."
Πλεονεκτήματα: "Flight attendant was friendly, tea or coffee offer."
Μειονεκτήματα: "How much really does it cost to offer a juice when the people are travelling at 7 am?"
Πλεονεκτήματα: "Great leg room."
Μειονεκτήματα: "The food was just ok."
Πλεονεκτήματα: "Smooth flight with friendly crew"
Μειονεκτήματα: "Small plane"
Πλεονεκτήματα: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"
Πλεονεκτήματα: "Flight from Kirkenes to Oslo delayed, which meant the rest of the flights were unusable. New flights were booked in Oslo through Copenhagen, which only lengthened the original trip time by about 5 minutes."
Μειονεκτήματα: "There wasn't free food but free coffee."
Μειονεκτήματα: "No food, no entertainment. Bring a book."
Πλεονεκτήματα: "Short flight, friendly crew."
Πλεονεκτήματα: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"
Πλεονεκτήματα: "Great flight all went well,"
Πλεονεκτήματα: "Comfy and good movies!"
Πλεονεκτήματα: "We were in coach and it was comfortable and the food was good. The crew was helpful and pleasant. Entertainment options were great."
Μειονεκτήματα: "I have never been on a trans-Atlantic flight before that did not include wine and liquor! Surprising."
Πλεονεκτήματα: "We were very impressed by the customer service and how comfortable our flight was. I will definitely fly with SAS again."
Πλεονεκτήματα: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."
Μειονεκτήματα: "We were to fly from Bergen to Oslo, and then from Oslo to Stockholm. However, the flight from Bergen to Oslo kept getting delayed, so we were eventually put on a direct flight to Stockholm from Bergen. But for the 5 hour delay, we were given a food 'dinner' coupon that could have only bought a slice a pizza which we felt was extremely poor. Expected a better compensation for the long delay."
Πλεονεκτήματα: "Flight timeliness and crew."
Πλεονεκτήματα: "Flight was fine, cr"
Πλεονεκτήματα: "Friendly crew, the plane was Very new and had wonderful screens for viewing entertainment."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "We had 1 hour delay from Goteborg to Stockholm. When we arrived at Stocholm we had only 15 minutes for the next flight. I had to run 05. mile from Terminal to Terminal 5 to catch the next flight. I almost got heart attack due to stress and running. When I arrived at the gate the flight from Stockholm to Tampere had also 30 minutes delay. So unecessary stress and sweating and worrying.."
Μειονεκτήματα: "The scheduling"
Πλεονεκτήματα: "I thought the food was very good and the staff very efficient and helpful"
Πλεονεκτήματα: "Helpful staff."
Μειονεκτήματα: "Taking a bus from the airplane to Frankfurt Airport is less than ideal, but it worked fine."
Πλεονεκτήματα: "The plane was brand new with comfortable seats that had adjustable headrests. This made sleeping very easy. I was impressed with the food and the flight attendants were great."
Μειονεκτήματα: "The seating area was cramped making it difficult to move around, do work or view the screen.I know this is typical of coach class but I still don't like it. The selection of movies was adequate but smaller than I'm used to. There wasn't much in the way of music to choose from. Only one choice for jazz and classical."
Πλεονεκτήματα: "Best of class service + great cabin. I sat in coach but it felt like business class on other airlines (which makes me wonder what business class is like on SAS! ). Highly recommended."
Πλεονεκτήματα: "most"
Μειονεκτήματα: "the seat were very uncomfortable"
Απαιτεί επιπλέον χρήματα για οποιαδήποτε θέση κατά την διάρκεια του check in 48 ώρες πριν την επιβίβαση. Αυτό δεν μου άρεσε!
Πλεονεκτήματα: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Μειονεκτήματα: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."
Πλεονεκτήματα: "Comfortable, on time, smooth boarding"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Manners"
Πλεονεκτήματα: "Nothing, pretty much"
Μειονεκτήματα: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."
Πλεονεκτήματα: "Crew was good, short flight on an older aircraft, everything was fine"
Μειονεκτήματα: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."
Μειονεκτήματα: "This flight is apparently consistently late"
Μειονεκτήματα: "My bag making it to my destination not broken."
Μειονεκτήματα: "My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight"
Μειονεκτήματα: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "The crew is fantastic team,Dana is the best!Thank you"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Crew is fantastik,Dana is the best"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "they charged me for baggage when it was supposed to be included"
Πλεονεκτήματα: "Comfy and clean"
Πλεονεκτήματα: "Pleasant staff, wonderful food, very pleasant flight"
Μειονεκτήματα: "Nothing, everything was very good"
Μειονεκτήματα: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."
Πλεονεκτήματα: "On time flights both directions"
Μειονεκτήματα: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."
Πλεονεκτήματα: "Quick and no fuss"
Μειονεκτήματα: "No food and entertainment didn't work"
Μειονεκτήματα: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."
Πλεονεκτήματα: "No complaints"
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "I like it was fun"
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "No entertainment No food for vegetarians"
Πλεονεκτήματα: "A short connection"
Μειονεκτήματα: "Not possible for online check-in"
Μειονεκτήματα: "Not possible for online check-in"
Πλεονεκτήματα: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Μειονεκτήματα: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."
Πλεονεκτήματα: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Time it took to board and leave"
Πλεονεκτήματα: "Gave us food when they weren't required."
Μειονεκτήματα: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"
Μειονεκτήματα: "My luggage was lost."
Μειονεκτήματα: "It was very cold in airplane. Bad food. No covers. No tv"
Μειονεκτήματα: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."
Πλεονεκτήματα: "The staff was great"
Μειονεκτήματα: "The movies are outdated"
Πλεονεκτήματα: "crew was great , very friendly"
Μειονεκτήματα: "tv sound didn't work"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Small and uncomfortable prop plane. Boarded from rear only."
Πλεονεκτήματα: "The food was good as always, the crew is nice."
Μειονεκτήματα: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Very responsive and real meal for short flight!"
Πλεονεκτήματα: "."
Μειονεκτήματα: "."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."
Πλεονεκτήματα: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Μειονεκτήματα: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Long Layovers"
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Layovers"
Πλεονεκτήματα: "Good food, skillful pilot"
Μειονεκτήματα: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."
Πλεονεκτήματα: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Μειονεκτήματα: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."
Χρεωθηκαμε 55 ευρώ το άτομο για καθυστέρηση 15 λεπτών για το check in, κ ενώ προσπαθουσαμε να κάνουμε 7 ώρες πριν, από την εφαρμογή της Ryanair που είχε κολλήσει. Το ίδιο σκηνικό κ στην μετάβαση κ στην επιστροφή. Το προσωπικό στο check in απαράδεκτο κ στην εξυπηρέτηση κ στην συμπεριφορά, υποτίθεται ότι είναι εκεί για να κάνουν βοηθούν τους επιβάτες σε οποιοδήποτε πρόβλημα κ όχι να ειρωνεύονται κ να αποποιούνται κάθε ευθύνη.
Απλά απαράδεκτη η τακτική της εταιρείας κ το ηλεκτρονικό σύστημα σχετικά με τις επιβιβασεις κ τα check in. Η εφαρμογή για τα check in κολλάει συνεχώς κ για πολλές ώρες κ δεν σε αφήνει να τα πραγματοποιήσεις στην ώρα τους ώστε να σε χρεώσουν κάρτες επιβίβασης, ούτε 10 ούτε 20 άλλα 55 ευρώ το άτομο παρακαλώ!!!
Είχαμε αρκετή ώρα αναμονής στη φυσούνα , πριν από την είσοδο στο σκάφος , αυτό θα μπορούσε να είχε αποφευχθεί με καλύτερη συνεννόηση από τους υπαλλήλους διότι μέσα στους επιβάτες υπήρχαν πολλά μικρά παιδιά ...
Αν μπορούσαμε να μεταφέρουμε έστω κάποια περισσότερα πράγματα
Μια χαρά όλα. Value for money.
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Μειονεκτήματα: "Everything good"
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "Ryanair shut down"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Nee better stuff, less rude"
Πλεονεκτήματα: "The staff was very kind"
Μειονεκτήματα: "Ryanair could do lots of things better."
Πλεονεκτήματα: "Cool"
Μειονεκτήματα: "Cool"
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Πλεονεκτήματα: "Nothing..."
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "All"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Πλεονεκτήματα: "On time no problem"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Πλεονεκτήματα: "Loved priority boarding with 2 bags, very smooth. Left on time, arrived early. Comfortable enough for a 1-hour flight."
Μειονεκτήματα: "Website said we must get boarding passes stamped or we wouldn’t be allowed on flight, and we wasted time waiting in line at check-in desk only to find out we didn’t need to get a stamp after all. The constant ads were annoying of course."
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Μειονεκτήματα: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Μειονεκτήματα: "We flew Ryanair from Athens and Santorini. My friend got her phone stolen the day before and had to cancel her credit card. Instead of contacting her or letting her know what was happening, Ryanair cancelled her flight. We got to the airport and they were not understanding and would not let her board, although they could see that her reservation once existed, and they just canceled it without her knowledge. We were forced to board the flight while she waited for another one in Athens."
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Μειονεκτήματα: "Everything was great!"
Μειονεκτήματα: "No drink and snacks"
Πλεονεκτήματα: "Nice crew and good informations flow"
Μειονεκτήματα: "Had to wait outside for boarding. No pocket on seats."
Μειονεκτήματα: "Delay to board was exhausting. No information or explanation why. Everybody was pushed outside with stewards pushing us out of airport building to the exterior where everybody had to stand for 45 min (including elder people and parents carrying babies)."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The entire experience with Ryanair was bad. Once I checked in for my flights, I was never given an opportunity to print out my boarding passes which created myself and 5 friends to pay 18 euros to print the boarding passes out at the airport. The "boarding pass" button didn't even work. The gate agent was not friendly at all and wasn't helpful. I tried calling Ryanair to dispute the boarding pass charge and their customer service was even worse. I will NEVER take Ryanair again."
Μειονεκτήματα: "Checked bag charge was ridiculous."
Πλεονεκτήματα: "The flight was fine"
Μειονεκτήματα: "The additional charges at the airport because I don't have away to check in online not impressed and my first time flying with them and probably my last"
Πλεονεκτήματα: "Easy online Check In Low price Friendly welcoming on counter and on plane"