Μειονεκτήματα: "Flight was 90 minutes late."
Πλεονεκτήματα: "Food was ok"
Μειονεκτήματα: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Πλεονεκτήματα: "Crew was fantastic"
Μειονεκτήματα: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Πλεονεκτήματα: "Crew is great."
Μειονεκτήματα: "The airline lost my luggage ."
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "2 hour delay and 3 crying babies on a red eye."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Very good overall"
Πλεονεκτήματα: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Μειονεκτήματα: "Nothing!"
Μειονεκτήματα: "Seats are tiny and uncomfortable!"
Μειονεκτήματα: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"
Μειονεκτήματα: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."
Μειονεκτήματα: "Boarding time needs to be longer. Also, too little time between connecting flights."
Πλεονεκτήματα: "Great staff and air flight attendants"
Πλεονεκτήματα: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Μειονεκτήματα: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."
Μειονεκτήματα: "I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since."
Μειονεκτήματα: "They left my bag in Switzerland"
Πλεονεκτήματα: "Courteous Service and excellent hospitality"
Πλεονεκτήματα: "The service and food are very good."
Μειονεκτήματα: "Tight space for business class."
Μειονεκτήματα: "My tv screen wasn’t working."
Πλεονεκτήματα: "Clean, modern plane, friendly and attentive crew"
Μειονεκτήματα: "Cramped space in economy!"
Μειονεκτήματα: "It was very late, with us on it."
Πλεονεκτήματα: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Πλεονεκτήματα: "Nice staff and inflight service. seats were great"
Πλεονεκτήματα: "Excellent, super-friendly crew, excellent meal"
Πλεονεκτήματα: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Μειονεκτήματα: "Ok, old plane."
Πλεονεκτήματα: "Everything. They are in their own class."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "This plane was better."
Μειονεκτήματα: "Seats too small. Staff not friendly"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "Selection of movies was good."
Μειονεκτήματα: "The mushroom pasta they served was absolutely terrible."
Πλεονεκτήματα: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."
Μειονεκτήματα: "Our luggage was left behind in Zurich after an unnecessary gate check. There were plenty of room in the overhead bins, and we purposefully bought the luggage because they were sized for bin storage."
Πλεονεκτήματα: "Good food, friendly staff"
Μειονεκτήματα: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Μειονεκτήματα: "entertainment machine in my seat did not worked"
Πλεονεκτήματα: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Μειονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Excellent customer service, and on time flight"
Πλεονεκτήματα: "2 Long flights. Friendly, efficient crew. Plane was clean. Price was good."
Πλεονεκτήματα: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Πλεονεκτήματα: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."
Πλεονεκτήματα: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"
Πλεονεκτήματα: "Real silverware. Great crew presence. Ice Cream and chocolate."
Πλεονεκτήματα: "Good service, efficient, professional"
Πλεονεκτήματα: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"
Πλεονεκτήματα: "Great flight crew, on time performance"
Μειονεκτήματα: "Seats could be more comfortable"
Μειονεκτήματα: "Not enough room for my knees"
Πλεονεκτήματα: "Crew was kind and helpful."
Μειονεκτήματα: "Seats are so narrow and led room. Another bathroom is always a plus."
Μειονεκτήματα: "Flight was delayed 40 minutes and arrived 2 hours later."
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Best airline"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Better food, some entertainment, better bathrooms"
Μειονεκτήματα: "Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight."
Πλεονεκτήματα: "Great food. Nice staff."
Μειονεκτήματα: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."
Πλεονεκτήματα: "Service was good. Flight attendants were friendly"
Μειονεκτήματα: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"
Μειονεκτήματα: "They run out of chicken and only had pasta dinner left. I don't like pasta ."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "More space for the kids!!"
Μειονεκτήματα: "Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning."
Μειονεκτήματα: "It was one hour late leavinh"
Πλεονεκτήματα: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."
Μειονεκτήματα: "We waited for an hour at the gate for other passengers, to where we missed our connection in Chicago and did not get back to Austin, TX for another 24 hours."
Πλεονεκτήματα: "Crew was helpful"
Μειονεκτήματα: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."
Μειονεκτήματα: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."
Πλεονεκτήματα: "Flight on time, good service, helpful staff"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Μειονεκτήματα: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."
Πλεονεκτήματα: "Great flight crew, inflight entertainment and food"
Μειονεκτήματα: "Damaged bag...working with airline to get replacement"
Μειονεκτήματα: "No food or entertainment"
Πλεονεκτήματα: "The staff and food were exceptional!"
Μειονεκτήματα: "The forward economy cabin was too cold. When the passenger in front of me had his seatback all the way back, I could not get out of my seat, lean forward, nor see the entertainment screen or eat easily."
Πλεονεκτήματα: "service was very good,"
Πλεονεκτήματα: "The services was good and enjoy it"
Μειονεκτήματα: "Nothing it was all good"
Πλεονεκτήματα: "It is comfortable. Some of the crew are very nice and friendly!"
Μειονεκτήματα: "The food is not tasty, and some of the crew are not nice!"
Πλεονεκτήματα: "Travel time was good and easy travel"
Μειονεκτήματα: "Entertainment tv tapes"
Πλεονεκτήματα: "Nothing!"
Πλεονεκτήματα: "Flight itself was fine. Some turbulence but that could not be helped"
Μειονεκτήματα: "My 6am flight was cancelled while we were waiting in line. No one explained anything. Just went up to desk and I was put on a flight an hour later. But then my bag did not make it I was there in plenty of time to check in. Easy explanation would have helped"
Πλεονεκτήματα: "First class was amazing."
Πλεονεκτήματα: "The food was good."
Μειονεκτήματα: "Flight was not on time. They did not even make arrangements for connecting flights after knowing we would be late. Airhostness looked like they did not care about anyone in general got a negative vibe from her."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "More variety in entertainment would be good;"
Πλεονεκτήματα: "I loved everything about the Lufthansa Flight. Clean plane enough room. GREAT Service!!"
Μειονεκτήματα: "-"
Μειονεκτήματα: "Personnel and food was great."
Πλεονεκτήματα: "Please continue to use newer, updated places."
Πλεονεκτήματα: "Boarding to exit all went smooth"
Μειονεκτήματα: "Air was sometimes stale"
Μειονεκτήματα: "Flight delayed by about an hour"
Πλεονεκτήματα: "Quick and easy in all aspects"
Μειονεκτήματα: "I didn't like missing my flight"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "ample food and no $ to check baggage."
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "Very smooth ride. I liked that they left water/ juice/ snacks downstairs in between meal service. The crew was super friendly, the entertainment selection was awesome too."
Μειονεκτήματα: "My chair wouldn't stay reclined :/"
Πλεονεκτήματα: "Great food, entertainment, comfort, and crew."
Μειονεκτήματα: "Our layover was too short and going through customs, transferring our bag, then going through security again made us miss our connecting United flight."
Μειονεκτήματα: "The fact that the person in front of us could push her seat back to the point that the TV screen was up in my mother's face. Just because someone has paid extra for a better seat, does not mean they should inconvenience elderly people (who are less flexible in moving further back). This creates a poor environment. Please consider not having your seats recline to the point where they make the person in the seat behind, extremely uncomfortable."
Πλεονεκτήματα: "Seat was very comfortable. Crew was excellent"
Μειονεκτήματα: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Μειονεκτήματα: "The flight was delayed 40min So i missed the connection in Leipzig"
Μειονεκτήματα: "The temperature at altitude was far too warm for my comfort."
Πλεονεκτήματα: "Punctual"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Leaving on time"
Πλεονεκτήματα: "It was efficient"
Μειονεκτήματα: "More comfortable"
Πλεονεκτήματα: "Awful!!!!"
Πλεονεκτήματα: "The crew was very attentive and personable during the flight."
Μειονεκτήματα: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Πλεονεκτήματα: "Smooth experience, no problem."
Μειονεκτήματα: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Change in gate was not anounce"
Μειονεκτήματα: "Riding a packed bus to the plane was awful."
Πλεονεκτήματα: "I am still in one piece after flying."
Μειονεκτήματα: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Πλεονεκτήματα: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Μειονεκτήματα: "Better entertainment system... better food and more courteous cabin crew members....."
Μειονεκτήματα: "Flight was cancelled, difficult rebooking."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Άνετες θέσεις,τέλεια εξυπηρέτηση,όλα ήταν πολύ καλά"
Πλεονεκτήματα: "Good view with the high winged propeller plane"
Μειονεκτήματα: "Small overhead storage"
Πλεονεκτήματα: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Μειονεκτήματα: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Πλεονεκτήματα: "Friendly and attentive crew."
Μειονεκτήματα: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Πλεονεκτήματα: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Μειονεκτήματα: "Can't comment on food as it isn't provided with the basic fare."
Μειονεκτήματα: "The flight was delayed and we could not check in online from home."
Πλεονεκτήματα: "The crew was friendly and helpful!"
Μειονεκτήματα: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Timing Food Service Entertainment"
Μειονεκτήματα: "I did not board, because another flight delay caused me to miss this flight."
Πλεονεκτήματα: "Staff at the airport (ticket counter and check-in) were very polite."
Μειονεκτήματα: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Πλεονεκτήματα: "Flight was on time!"
Μειονεκτήματα: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Πλεονεκτήματα: "I received a little meal. Pleasant manner of staff."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Spacious seating for a budget airline."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "RUINED OUR TRIP"
Μειονεκτήματα: "LUFTHANSA IS TERRIBLE"
Μειονεκτήματα: "Flight was cancelled--no crew!"
Πλεονεκτήματα: "It could have been a good flight but the route taken was awful"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "boarding took too long"
Μειονεκτήματα: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Μειονεκτήματα: "Buses didn't fit all people after landing."
Πλεονεκτήματα: "Comfortable and enjoyable."
Μειονεκτήματα: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Πλεονεκτήματα: "Efficient and reasonably comfortable."
Μειονεκτήματα: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Πλεονεκτήματα: "Check in was easy, employee was pleasant."
Πλεονεκτήματα: "Not a good experience"
Μειονεκτήματα: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Μειονεκτήματα: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Πλεονεκτήματα: "Flight attendants were very good"
Μειονεκτήματα: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Πλεονεκτήματα: "Excellent service. Great food and drinks."
Μειονεκτήματα: "Delayed. Our bags didn't make the connection."
Πλεονεκτήματα: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."
Πλεονεκτήματα: "Efficiency"
Μειονεκτήματα: "Given the price it was very good value"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Coffee free for everybody"