Πλεονεκτήματα: "Movies on any flight is great."
Πλεονεκτήματα: "The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them."
Μειονεκτήματα: "The flight was too warm."
Μειονεκτήματα: "More communication on the flight delay"
Πλεονεκτήματα: "Short flight and no problems."
Μειονεκτήματα: "The audio jack of the movie is not good It's on & off seems loose"
Πλεονεκτήματα: "Great crew, nice plane, awesome entertainment"
Πλεονεκτήματα: "I liked the choices of movies"
Μειονεκτήματα: "The seats were dirty and the snack choices are not healthy at all."
Μειονεκτήματα: "No sandwiches for sale just snack boxes"
Πλεονεκτήματα: "Crew was extremely friendly"
Μειονεκτήματα: "Cleaner window"
Μειονεκτήματα: "Late flight. Unacceptable"
Πλεονεκτήματα: "Crew was great, seats were comfy and the entertainment options were good."
Μειονεκτήματα: "Flight was delayed but it happens."
Μειονεκτήματα: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Πλεονεκτήματα: "Everything went smoothly. Everyone was helpful."
Μειονεκτήματα: "Was not offered a drink in first class prior to take off."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Better customer service. Your employees should be te-trained and reminded they are in a service industry where your clients have other options to fly."
Πλεονεκτήματα: "Yes, . Amazing crew Seat was comfortable."
Μειονεκτήματα: "Plane left 4 mins early knowing that passengers were on a delayed flight."
Πλεονεκτήματα: "Crew was awesome"
Πλεονεκτήματα: "Love the fact that the head rests move to support your head better."
Πλεονεκτήματα: "Issac was amazing!! Best flight attendant I’ve had in years."
Μειονεκτήματα: "Nothing. My experience was fantastic."
Μειονεκτήματα: "The only problem with the food was it was all canceled because of rough weather."
Πλεονεκτήματα: "Great service!"
Πλεονεκτήματα: "Surprisingly comfortable for such a short flight. The approach is impressive. Friendly attendants and captain kept everyone updated when there was a slight delay. Was overall a really nice flight"
Μειονεκτήματα: "Delta put me on an aisle rather than window I am broad shouldered and got pummeled throughout the flight by passengers and crew passing by Gal next to me fell asleep on my shoulder It was ok. She was attractive. :-)"
Μειονεκτήματα: "Crew did not make passenger in front of me bring his seat back up for landing."
Μειονεκτήματα: "Missed waiting 5 hours for next flight"
Πλεονεκτήματα: "Flight attendants were very aware and accommodating"
Μειονεκτήματα: "Nothing, great flight"
Πλεονεκτήματα: "Friendly crew and on time flight"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Economy Comfort, excellent in-flight entertainment (Movies)"
Μειονεκτήματα: "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)"
Πλεονεκτήματα: "Despite the turbulence and delay, this was possibly the best flight I've ever been on. I have never been treated so well by a flight crew before. Also, the attendant at the gate managed to get my wife seated next to me when our seats ended up separated. Great experience!"
Μειονεκτήματα: "Turbulence and delay was bad, but the flight crew made up for it."
Μειονεκτήματα: "The monitors kept on freezing"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Flight attendants seemed nice"
Μειονεκτήματα: "Too tight in the seats"
Πλεονεκτήματα: "Excellent flight, great crew, smooth throughout!"
Μειονεκτήματα: "Catering problem - no snacks!"
Μειονεκτήματα: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
Μειονεκτήματα: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"
Πλεονεκτήματα: "They hade entertainment"
Μειονεκτήματα: "No food"
Μειονεκτήματα: "Check in lines were crazy long"
Πλεονεκτήματα: "Lisa, the flight attendant, went above and beyond to help solve a situation that occurred during the flight."
Πλεονεκτήματα: "Quick flight, great landing and takeoff."
Μειονεκτήματα: "Everything was great today."
Πλεονεκτήματα: "The service was good"
Μειονεκτήματα: "The flight was very rough on landing"
Πλεονεκτήματα: "Comfortable seats in coach Good snacks Friendly crew"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "SLC ground gate crew was awesome."
Πλεονεκτήματα: "Flight went well and was smooth."
Πλεονεκτήματα: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."
Μειονεκτήματα: "Seats not very comfortable-very close quartered"
Πλεονεκτήματα: "Free movies helped make the flight go faster. Also when possible my girlfriend and I were seated together despite having seats assigned at the gate."
Μειονεκτήματα: "Being in zone three meant checking bags on every flight. That's a side effect of picking the cheapest tickets so not really Delta's fault but it says that I have to put something here."
Μειονεκτήματα: "It was so late I missed my connection to sun valley flight. There was not another flight for 8 hrs!!! I think the sun valley flight should have waited for us. It was a matter of 10-15 min. Crew did not try to board people quickly to get us out of San Diego. 5 more minutes might have made a difference."
Πλεονεκτήματα: "Comfy seats"
Μειονεκτήματα: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Boarding was quick and flight was calm"
Μειονεκτήματα: "The coffe and breakfast."
Μειονεκτήματα: "KLM crew exceed our expectations"
Πλεονεκτήματα: "Crew was nice and pleasant"
Μειονεκτήματα: "Flight very late"
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Refreshments"
Πλεονεκτήματα: "Great plane and staff"
Μειονεκτήματα: "Delayed"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "KLM staff is great"
Πλεονεκτήματα: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "Crew was nice and efficient"
Μειονεκτήματα: "Economy seats don’t recline enough."
Μειονεκτήματα: "Turn the lights on early making it hard to sleep"
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Μειονεκτήματα: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Light snack and complementary wine"
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "Crew was great, very nice"
Μειονεκτήματα: "Not enough legroom"
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "Flight was on time and quick and comfortable"
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Comfort economy well worth the extra."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Μειονεκτήματα: "Would be nice if there was wifi on board"
Πλεονεκτήματα: "Staff very nice, plane clean and nice food"
Πλεονεκτήματα: "The long flight"
Μειονεκτήματα: "The long flits"
Πλεονεκτήματα: "The food was good, the service was excellent, and we had achance to sleep."
Μειονεκτήματα: "Nothing"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."
Πλεονεκτήματα: "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Μειονεκτήματα: "Boarding could be a little bit more organized"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Standard good Lufthansa service"
Μειονεκτήματα: "Munich airport is very difficult to reach. I avoid it whenever possible."
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Πλεονεκτήματα: "The flight was seamless,appreciated the frequent food and drink service"
Μειονεκτήματα: "The boarding was priority and then everyone else. Didn’t realize economy boarding had no real order."
Μειονεκτήματα: "All great"
Πλεονεκτήματα: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."
Πλεονεκτήματα: "It was a short, smooth flight"
Μειονεκτήματα: "I had paid extra to pick seats and they were moved without informing me prior to the flight."
Πλεονεκτήματα: "The airbus looked nice, crew was friendly."
Μειονεκτήματα: "Boarding was chaotic, the seats were ok. The USB port did not work and the touch screen was unresponsive, hard to use. Four bathrooms in the middle of the plane did not seem sufficient, toilet paper running out, long wait."
Πλεονεκτήματα: "On time, pleasant, comfortable."
Μειονεκτήματα: "Honestly all good!"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I liked the interior of the cabin and the crew was professional. Crew on this flight was Ok."
Μειονεκτήματα: "Food was not good, but I really do not care too much about that... If you judge an airline based on the then fly someone else..."
Πλεονεκτήματα: "They put me on another flight"
Μειονεκτήματα: "Flight so delayed that you had to follow them and insist before they rebook you. It was not an automatic process. I was frustrated because I couldn't make it to Frankfurt!"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."
Πλεονεκτήματα: "Timely, friendly, clean plane"
Μειονεκτήματα: "Food was bland!!!"
Μειονεκτήματα: "No food or entertainment"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Bus shuttle to plane"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Everything!!"
Μειονεκτήματα: "Me starting to get sick!"
Πλεονεκτήματα: "Crew was excellent, very courteous and helpful."
Μειονεκτήματα: "Food options were limited."
Πλεονεκτήματα: "Very good service.."
Πλεονεκτήματα: "The crew was super friendly and caring. The food was great. Very enjoyable trip!!"
Πλεονεκτήματα: "Not a good experience overall."
Μειονεκτήματα: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."
Μειονεκτήματα: "bad weather, not your fault"
Πλεονεκτήματα: "Very friendly and efficient crew. Good food and entertainment. On schedule."
Μειονεκτήματα: "My flight got delayed so I wasn't even in the airplane. I'm staying at the airport for 24 hours before the next one leaves. Didn't offer hote, blanket or anything. They didnt care. I'm never flying united airlines again."
Πλεονεκτήματα: "Overall, was good!"
Μειονεκτήματα: "Food could be higher quality."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Flight was an hour and a half late!"
Μειονεκτήματα: "They forgot the luggage at Frankfurt."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Everything about this flight was amazing. The food was fantastic, the service was better, and my comfort was always at maximum. This company makes all American domestic companies pale in comparison."
Πλεονεκτήματα: "Good entertainment options"
Μειονεκτήματα: "I got 2 vegetarian meals on this flight. The first one was so mushy that it induced my gag reflex. I managed one bite and no more. The second meal had some ravioli that was much better but still was heated unevenly. But at that point I was so hungry that I ate it anyway. The boarding was chaotic because all economy rows boarded at the same time"
Μειονεκτήματα: "There is never enough room in coach. The food was TERRIBLE."
Μειονεκτήματα: "Customer service and seats/rows extra small"
Μειονεκτήματα: "Flight may have been overbooked. Very confusing boarding/seating arrangements."
Πλεονεκτήματα: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."
Μειονεκτήματα: "Long lines at security check before the gate. Our luggage was lost"
Πλεονεκτήματα: "Nice courageous service"
Μειονεκτήματα: "I didn't find any dislike"
Πλεονεκτήματα: "Crew service"
Μειονεκτήματα: "No entertainment on board"
Μειονεκτήματα: "I will not be taking this airlines again"
Μειονεκτήματα: "The 24 layover in Chicago with no possible flight out. If I didn't make the rescheduled flight, I would have been at least 48 hours in the airport waiting on another flight. Because I was unfamiliar with the area and was not offered any accommodations, I didn't sleep the entire time I was in Chicago. I also had to stand in line for a very long time and by the time I was done rebooking my flight all the airport restaurants were closed. I understand there are flight cancellations, but it just would have been nice if the airport was a little more accommodating."
Πλεονεκτήματα: "I liked that there was wifi on board."
Μειονεκτήματα: "We had a 3.5 hour delay. The crew could have offered extras to make up for it."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The flight was cancelled. Ground staff at Montreal were far from helpful. They kept saying “Call customer service.” and never offered any help/assistance for rebooking and finding a hotel room."
Μειονεκτήματα: "flight delayed by several hours"
Πλεονεκτήματα: "Air Canada crews continue to be friendly, polite and proactive, and definitely earn their best-in-North-America ranking."
Μειονεκτήματα: "I haven't flown AC in a while, but I remember this flight having dinner service and cookies + ice cream. While the printed menus themselves have improved, I would have preferred dinner service over breakfast especially as those with connecting flights get another breakfast no matter how short."
Πλεονεκτήματα: "The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly."
Μειονεκτήματα: "Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also."
Μειονεκτήματα: "There needed to be vegetarian options."
Μειονεκτήματα: "Overhead luggage compartment in business class was poor"
Πλεονεκτήματα: "The food and entertainment were ok. Not happy I missed the next connecting flight"
Μειονεκτήματα: "Delay"
Μειονεκτήματα: "Departure and arrival was late."
Πλεονεκτήματα: "It was on time."
Μειονεκτήματα: "I wish the entertainment system had had closed captioning, and/or that the inflight wifi had worked."
Μειονεκτήματα: "we took off 3 hours after our actual take off time due to the cargo door not closing. we sat on the plane and they kept the exit door open causing very cold air in the plane. the door should have been closed to keep the heat in. for the 3 hours we were not given or even asked whether we might want coffee or something to drink or some kind of snack, they gave the business class something tho."
Πλεονεκτήματα: "Everything else was fine/standard."
Μειονεκτήματα: "Not all ground staff are crosstrained on how to accept manual payment for extra luggage and had to wait an extra half hour for the only person who can process a debit transaction. Does not make sense..."
Μειονεκτήματα: "I almost missed my connection. No one cared. Staff in airport were downright cranky - all due to late incoming aircraft and yet more de-icing... why ever don't they allow time for that in November!!!"
Πλεονεκτήματα: "Affordable and timely."
Μειονεκτήματα: "Hard seats, no room for carry-on luggage, and not even a free cracker."
Πλεονεκτήματα: "None."
Μειονεκτήματα: "Did not serve food that should have."
Πλεονεκτήματα: "The crew was amazing - I fly a lot and they were dialed. Very friendly and accommodating."
Μειονεκτήματα: "It seemed like an older plane, I'm over 6 ft and my knees wedged into the seat in front of me before the person decided to recline their chair. Definitely not comfortable for an 8 hour flight. Two more inches would have changed a lot."
Πλεονεκτήματα: "Everything I'll do the same next trip!!"
Μειονεκτήματα: "No complaints!!"
Πλεονεκτήματα: "Efficiency"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "Direct flight saved time."
Πλεονεκτήματα: "Everything was great. Smooth, comfortable ride. I felt well taken care of"
Πλεονεκτήματα: "Very smooth"
Μειονεκτήματα: "Gave us good seats"
Πλεονεκτήματα: "Nothing other than the staff is nice."
Μειονεκτήματα: "Nothing stands out about this flight."
Πλεονεκτήματα: "Awesome crew, very attentive"
Πλεονεκτήματα: "Flight crew were friendly"
Μειονεκτήματα: "Ground staff were terrible and the ground crew mysteriously disappeared. Air conditioning was not working on the flight while it was on the ground. All passengers sweating for an hour on the tarmac. Flight arrived 2.5 hrs late resulting in a missed connection."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Air Canada is horrible! They have terrible customer service. Our flight was delayed, and we were on the phone for three hours trying to get things sorted out so that we got to our tour in Egypt on time. I had a few questions on our flight, so I emailed them and received a form letter that I would get a response in 25 business days. If you have any other choice, take it over Air Canada. I will never fly with them again."
Μειονεκτήματα: "Seats are to close. There is no leg room."
Πλεονεκτήματα: "The staff was very efficient and friendly. The cabin space seemed very tight compared to our flight to our destination. There was no entertainment as their system was down. It made the three hour flight cramped AND boring. There were no where near enough seats in the waiting room at the boarding area. Many adults sitting on floor with their families and lots of elderly having to stand."
Μειονεκτήματα: "CANCELED!!!!!!!!!!!!!!!"
Πλεονεκτήματα: "Efficiency, comfort"
Μειονεκτήματα: "Flew 2/3 of way to NYC & retrurned to Montreal due to weather. Sat in plane at gate for 2+ hours before flight cancelled: weather + crew had reached time limit. Very little help in re-booking flight for next day: had to do it on your own online. No help re finding hotel for the night."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "The flight attendants were personable and nice"
Μειονεκτήματα: "We were towards the back of the plane and they ran out of many food selections"
Πλεονεκτήματα: "Comfortable ride and on time"
Μειονεκτήματα: "Compared to the flight over with Lufthansa, the food, drinks and treatment by the flight attendants was not nearly as good."
Πλεονεκτήματα: "Really a lovely new airplane with great features. Comfortable and everything went smoothly."
Μειονεκτήματα: "Connecting flights to/from the US are a challenge. Both times (coming and going) were significantly delayed, causing me to miss my outbound flight. While AirCanada did rebook, I ended up in a ridiculous process of having to claim my suitcase (even though it had been checked all the way to my final destination and I never intended to stay in Canada) which involved dealing with non- communicative staff who slowly located the bag, got me an escort into the baggage terminal and then send me through customers even though I was just trying to get the bag on the flight they rebooked me on. Whole process took 2.5 hours. My shuttle was late for my inbound trip and when I tried to check in (which was just slightly less than an hour before departure) they took my passport and just stood there. No communication about what was happening. Luckily, after about 10 minutes they did check me in but kind of unnerving not to know what was happening. Wish the staff were more available and more communicative."
Πλεονεκτήματα: "The crew was especially friendly and helpful."
Μειονεκτήματα: "I was very disappointed that the airline served absolutely no food to passengers for such a long flight. Other airlines serve meals and beverages to their passengers on trans-Atlantic flights. I doubt I will fly Air Canada again for such a flight, due to the lack of interest and care provided the passengers."
Πλεονεκτήματα: "It was a quick flight"
Μειονεκτήματα: "The attendants on the flight were very unprofessional - they laughed the entire time during our boarding and safety demo. They were more interested in talking to the ground crew outside then welcoming the guests on their flight."
Πλεονεκτήματα: "Good service"
Μειονεκτήματα: "Nothing much for breakfast"
Πλεονεκτήματα: "Preflight very convenient."
Μειονεκτήματα: "Not able to see my booking on Air Canada, agent was less than helpful. Food okay, except breakfast was a small cold muffin."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones"
Μειονεκτήματα: "Missed the flight"
Πλεονεκτήματα: "Quick fight-I slept for the whole flight."
Μειονεκτήματα: "Delayed for over an hour. Not enough seating be at the terminal."
Πλεονεκτήματα: "Check in"
Μειονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "We arrived in Istanbul the day of the attack. Air Canada let us change our flights, no charge, no questions asked. We were able to fly through Venice and avoided the Coup attempt. Thank you Air Canada so much!"
Μειονεκτήματα: "The hold times were long for customer service but that may have just been the times we happened to be calling and due to the attack."
Πλεονεκτήματα: "Decent legroom"
Μειονεκτήματα: "Food, low quality and low choice entertainment"
Μειονεκτήματα: "Flight attendants and customer service were horrible"
Πλεονεκτήματα: "I arrived early and was able to change my flight to an earlier one."
Μειονεκτήματα: "The air hostess/stewardess was surly...and looked like she hadn't slept.."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Pretty terrible for an international airline, charge for drinks, earbuds, no inflight entertainment without pre downloading their crappy app, which was full of ancient, terrible movies. Lots of stuff broken on plane, reading light would turn on/off randomly. Very annoying. Charger did not work, had to use the row next to us"
Μειονεκτήματα: "No in flight entertainment available"