Πλεονεκτήματα: "Crew was very helpful"
Μειονεκτήματα: "More entertainment"
Μειονεκτήματα: "Swiss perfect as always, Barcelona ground worker disaster, as always...."
Πλεονεκτήματα: "Good AC - very important, calm and nice atmosphere. Very friendly staff."
Μειονεκτήματα: "70’ late on a 45’ flight"
Πλεονεκτήματα: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"
Μειονεκτήματα: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"
Πλεονεκτήματα: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."
Πλεονεκτήματα: "Lost the luggage"
Πλεονεκτήματα: "Great crew"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Πλεονεκτήματα: "The transfer after the flight was very helpful."
Μειονεκτήματα: "Entertainment was absent."
Πλεονεκτήματα: "Crews was very good and helpful."
Μειονεκτήματα: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."
Πλεονεκτήματα: "Swiss is aways good"
Μειονεκτήματα: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"
Μειονεκτήματα: "entertainment sound"
Πλεονεκτήματα: "Seats were very comfortable"
Μειονεκτήματα: "The boarding was a bit unorganized"
Πλεονεκτήματα: "Food was good. Crew was kind and gracious."
Μειονεκτήματα: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."
Μειονεκτήματα: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."
Πλεονεκτήματα: "Very smooth"
Πλεονεκτήματα: "The food and service."
Πλεονεκτήματα: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Πλεονεκτήματα: "Everything, but the lack of entertainment, and the seats I bought were separated."
Μειονεκτήματα: "The lack of entertainment, and the seats I bought were separated."
Πλεονεκτήματα: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Μειονεκτήματα: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."
Πλεονεκτήματα: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Μειονεκτήματα: "See comment above. Zurich airport transfer desk was not staffed by Swiss air staff. Made resolution of missed flight more difficult. Also was not informed till I checked in at San Francisco that my bag would probably not arrive at the time I arrived in Geneva."
Πλεονεκτήματα: "Plane on time, crew friendly. Great flight!"
Πλεονεκτήματα: "Excellent organization, food and entertainment. Impeccable service."
Πλεονεκτήματα: "Crew was friendly. Food was good"
Μειονεκτήματα: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."
Πλεονεκτήματα: "Chocolate was good, a bigger piece, or 2 of them would be better"
Μειονεκτήματα: "Bathroom not clean"
Πλεονεκτήματα: "Or print out a boarding pass. Much unlike our experience with Lufthansa flying from Boston through Frankfurt to Geneva."
Μειονεκτήματα: "See sbove"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Πλεονεκτήματα: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Μειονεκτήματα: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
Μειονεκτήματα: "Seating and foot space was uncomfortable to me."
Πλεονεκτήματα: "Enjoyed the service."
Πλεονεκτήματα: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Πλεονεκτήματα: "Food is decent"
Μειονεκτήματα: "Really old air crafts with disgusting seats, I don't know when they were cleaned. Wifi options given are horrible, If you really want to provide this option at least provide like full flight or in increments of hours not by data limit, this shows how archaic is your business thinking is!! You have to seriously update .."
Πλεονεκτήματα: "Flight was not full and I was able to have several seats to spread out"
Πλεονεκτήματα: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."
Πλεονεκτήματα: "I loved the timing of my connecting flights. Just enough layover time."
Μειονεκτήματα: "There is no entertainment on this flight."
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Μειονεκτήματα: "No plugs for USB chargers in economy. Entertainment units were broken."
Πλεονεκτήματα: "I am a big guy but the interior of this plane is laid out for more room than commuter flights are in the States. The window seats sit further off the wall so there is room for my shoulders to not be forced into the wall."
Πλεονεκτήματα: "Great flight crew, on time performance"
Μειονεκτήματα: "Seats could be more comfortable"
Πλεονεκτήματα: "Very positive opinion about the flight."
Μειονεκτήματα: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Πλεονεκτήματα: "Crew was excellent, and the food was both ample and appetizing."
Μειονεκτήματα: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel"
Μειονεκτήματα: "Flight was 2 hours late"
Μειονεκτήματα: "Seats are really small and stick together, super uncomfortable for more than 2h"
Πλεονεκτήματα: "Fast boarding"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Airport, Crew, Bag Drop"
Μειονεκτήματα: "The flight was horribly delayed and vouchers were not passed out until after all the shops were closed."
Μειονεκτήματα: "Comfort of seats and entertainment"
Μειονεκτήματα: "Boarding was haphazard, food had to be paid for, even water and the flight was delayed"
Μειονεκτήματα: "Both of my flights were at least an hour late"
Πλεονεκτήματα: "Four hours of delay."
Μειονεκτήματα: "Better coordination for boarding"
Μειονεκτήματα: "More legroom than expected. Large fees for checked bags in my opinion."
Πλεονεκτήματα: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Μειονεκτήματα: "no further comments"
Πλεονεκτήματα: "In résumé everything is cool. Thx"
Μειονεκτήματα: "The land"
Πλεονεκτήματα: "The crew was really nice and attentive to passengers."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Crew were excellent and the flight was without faults"
Πλεονεκτήματα: "Great crew and captain. Great communication skills and clear instructions"
Μειονεκτήματα: "Plane delayed 3 hours"
Πλεονεκτήματα: "the entrance from front and back"
Μειονεκτήματα: "Felt like we were being herded like cattle"
Πλεονεκτήματα: "The short flight?"
Μειονεκτήματα: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Πλεονεκτήματα: "On time, friendly, polished,"
Μειονεκτήματα: "No offer of any refreshment"
Μειονεκτήματα: "The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today"
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Πλεονεκτήματα: "it took an hour to get first bags off ,then 25-35 min more for the rest. 1 of my 2 bags was not on flight in Berlin had to walk outside to a seperate building. . another 1.5 hour waiting to report lost bag. bag is now supposed to be at airport 33 hours later ? maybe i will get it before i leave Berlin?"
Μειονεκτήματα: "Our carry on bag was deemed oversized (standard US size carry-on), and we were charged 47 euros to check the bag. It also took over 40 minutes for the bags from our flight to load onto the baggage carousel. There was NO communication about the bag size/charges,etc. until we arrived at the counter to check in for our flight. They have an agent who monitors bags- you will not sneak by."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "It was easy."
Μειονεκτήματα: "Cost way to much for checking a bag"
Μειονεκτήματα: "Rude boarding crew."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Checkin with speedy boarding very annoying. No clear markings for speedy boarding. Unclear where to stand in line, especially if you come later after speedy boarding started already. In flight the crew started relatively late with bistro service - loads of waiting time. Reserved seat in first row but could store luggage only far back, so the advantage of first row and first out completely disappeared"
Πλεονεκτήματα: "El abordaje fue rápido y sin problemas. Ya en el avión, el piloto nos notificó que había problemas en el aeropuerto de Amsterdam y que podía tomarnos hasta 4 horas que nos dieran permiso para aterrizar; sin embargo, el piloto y el staff hicieron todo en sus manos para hacer nuestra espera más ligera y llevadera, ya que debíamos estar preparados para el despegue y la espera debía hacerse en el avión."
Μειονεκτήματα: "Easy jet, como aerolinea, tiene políticas muy peculiares con el equipaje. Hay que tener cuidado con eso. Al ser una aerolínea de bajo costo, no debes esperar grandes comodidades en el avión, mucho menos un snack."
Πλεονεκτήματα: "The crew was nice"
Πλεονεκτήματα: "Landing for both flights was very smooth and cabin crew were nice. For the budget price, it's not too bad."
Μειονεκτήματα: "We had to wait on the tarmac for about 40 minutes because of weather and the busy morning queue."
Μειονεκτήματα: "It was late almost lost my connection"
Μειονεκτήματα: "Crew very rude to advise we could only travel with one piece of luggage, they consider a simple purse as a second luggage."
Πλεονεκτήματα: "Price. Professional approach."
Μειονεκτήματα: "Bags not included into price. Needs better clarification."
Μειονεκτήματα: "The seats were small"
Μειονεκτήματα: "Extra costs for bag, ridiculously expensive. And, the bag drop process was a mess."
Μειονεκτήματα: "Flight was delayed three times, from 6pm to 8:40pm, and then after we finally boarded the plane we waited on the tarmac for another hour almost, before taking off. No compensation given - they could have at least provided some drink or snacks on the flight! The worst part is that there was very little information or update about the delay and new departure times until almost right before the actually boarding time."
Μειονεκτήματα: "Not very good boarding staff"
Πλεονεκτήματα: "Leg space was better than most. Crew was very very nice and professional. The pilots spoke very clearly/"
Μειονεκτήματα: "It was late, no one will pay us back for our bus. Luton airport is horrible at night, nobody knew how to help us get to London and the area is not friendly. It was late again on the way back, no explanations why. After boarding, we were put in a room with no w/c for approx. an hour waiting for the plane, no clear reason why."
Μειονεκτήματα: "The delay and the fact that in Milan they refused to board us even though they still had time"
Μειονεκτήματα: "The gate was changed and we didn't know it and had to go a long way from one gate to another."
Πλεονεκτήματα: "The price of the flight was perfect, so I wouldn't expect much on board."
Μειονεκτήματα: "Boarding was nothing short of a "hurry up and wait" endeavor. Board the gangway, wait. Board the plane, wait. Unexpected fretting by various crew about who knows what. Then de-icing. Left 25 minutes late. Then again, the passengers were probably a bit challenging."
Πλεονεκτήματα: "Excellent food and service!"
Μειονεκτήματα: "There was no entertainment!"
Πλεονεκτήματα: "The service in the same day I bought the tickets was great. Extended my trip in 1 day with no additional cost."
Μειονεκτήματα: "The cost of luggage is ridiculous and evan once i was told that doing ut throgh the website wil cost me much less (reasonable 30€) i didnt find how i could do it. anded up paying x3 fir the luggage making all that low-cost pretty expensive all together. I dont like being hoaxed."
Μειονεκτήματα: "The chairs are not comfortable"
Πλεονεκτήματα: "We weren't sure if our bags would fit and the agent checked them for free!"
Μειονεκτήματα: "The employees were nice. It was an easy and reasonably quick boarding"