Μειονεκτήματα: "Swiss perfect as always, Barcelona ground worker disaster, as always...."
Μειονεκτήματα: "crew at the gate."
Πλεονεκτήματα: "Good AC - very important, calm and nice atmosphere. Very friendly staff."
Πλεονεκτήματα: "Food was ok"
Μειονεκτήματα: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Πλεονεκτήματα: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"
Μειονεκτήματα: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"
Μειονεκτήματα: "My flight tickets were mess up and I had to purchase new tickets . Horrible"
Πλεονεκτήματα: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."
Μειονεκτήματα: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."
Πλεονεκτήματα: "Crew was fantastic"
Μειονεκτήματα: "Boarding was delayed by 30 minutes. May have been beyond the crew control."
Πλεονεκτήματα: "Lost the luggage"
Μειονεκτήματα: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."
Πλεονεκτήματα: "Swiss is aways good"
Μειονεκτήματα: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"
Μειονεκτήματα: "entertainment sound"
Μειονεκτήματα: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."
Μειονεκτήματα: "They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them."
Πλεονεκτήματα: "Awesome business class seat, or rather throne"
Μειονεκτήματα: "Limited selection of movies"
Πλεονεκτήματα: "The food and service."
Πλεονεκτήματα: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Πλεονεκτήματα: "Everything, but the lack of entertainment, and the seats I bought were separated."
Μειονεκτήματα: "The lack of entertainment, and the seats I bought were separated."
Πλεονεκτήματα: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Πλεονεκτήματα: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Μειονεκτήματα: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."
Πλεονεκτήματα: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"
Μειονεκτήματα: "My tv screen wasn’t working."
Πλεονεκτήματα: "Excellent, super-friendly crew, excellent meal"
Πλεονεκτήματα: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Μειονεκτήματα: "The legroom in economy is just as bad as you would expect."
Μειονεκτήματα: "Seats and handling of luggage"
Πλεονεκτήματα: "Excellent organization, food and entertainment. Impeccable service."
Πλεονεκτήματα: "Flight crew were courteous and efficient."
Μειονεκτήματα: "Bathroom not clean"
Πλεονεκτήματα: "Or print out a boarding pass. Much unlike our experience with Lufthansa flying from Boston through Frankfurt to Geneva."
Μειονεκτήματα: "See sbove"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Selection of movies was good."
Μειονεκτήματα: "The mushroom pasta they served was absolutely terrible."
Πλεονεκτήματα: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."
Πλεονεκτήματα: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."
Πλεονεκτήματα: "The Israeli crew on El Al were very polite and tried to help."
Μειονεκτήματα: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Πλεονεκτήματα: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."
Μειονεκτήματα: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Μειονεκτήματα: "Worst experience. Very rude employees. Not great flexibility with carry on luggage beware"
Πλεονεκτήματα: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Πλεονεκτήματα: "Food is decent"
Μειονεκτήματα: "Really old air crafts with disgusting seats, I don't know when they were cleaned. Wifi options given are horrible, If you really want to provide this option at least provide like full flight or in increments of hours not by data limit, this shows how archaic is your business thinking is!! You have to seriously update .."
Πλεονεκτήματα: "Friendly attendants responded to every need. Chicken with rice meal was very good."
Μειονεκτήματα: "The sound system for movies was distorted."
Πλεονεκτήματα: "Flight was not full and I was able to have several seats to spread out"
Πλεονεκτήματα: "Courteous staff,"
Μειονεκτήματα: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."
Μειονεκτήματα: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."
Πλεονεκτήματα: "Boarding and staff okay"
Μειονεκτήματα: "Terrible plane ; no room , the most miserable flight we have ever been on"
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."
Μειονεκτήματα: "There is no space for legs. The food quality is poor. No entertainment at all"
Μειονεκτήματα: "One hour late + operates by an Estonian company"
Μειονεκτήματα: "Flight was 2 hours late"
Μειονεκτήματα: "The crew could have shown up on time."
Μειονεκτήματα: "Great flight, everything went perfect."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Airport, Crew, Bag Drop"
Μειονεκτήματα: "The flight was horribly delayed and vouchers were not passed out until after all the shops were closed."
Μειονεκτήματα: "Both of my flights were at least an hour late"
Μειονεκτήματα: "Better coordination for boarding"
Μειονεκτήματα: "More communication about the departure delay and location of the gate"
Πλεονεκτήματα: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Μειονεκτήματα: "no further comments"
Πλεονεκτήματα: "Very friendly experience...The crew members were courteous!!!"
Μειονεκτήματα: "Amazing experience...."
Πλεονεκτήματα: "In résumé everything is cool. Thx"
Μειονεκτήματα: "The land"
Πλεονεκτήματα: "The crew was really nice and attentive to passengers."
Πλεονεκτήματα: "Food and crew were excellent"
Μειονεκτήματα: "8 hours in the air."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Fast easy hoarding. Friendly staff"
Πλεονεκτήματα: "The short flight?"
Μειονεκτήματα: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Πλεονεκτήματα: "The flight itself was ok, price"
Μειονεκτήματα: "Delay and no explanation, located on the worst gate which was announced late. Worst gate because the path led to another gate in super close proximity which created a blockage for other who wanted to get on to their plane. Least resourceful flight attendants Ive ever met, luggage, that was excessive on this flight, instead of placing in it as a check in luggage the asked passengers with smaller package to just keep it with them while seated."
Μειονεκτήματα: "Late so missed a train connection so made the flight actually very expensive."
Πλεονεκτήματα: "Won’t ever fly with easy jet"
Μειονεκτήματα: "I wasn’t well and not fit to fly at 6 pm bst but easyjet asked for £300 to fly the next available flight just pathetic"
Πλεονεκτήματα: "Check in was super friendly and efficient. Cabin crew also great."
Μειονεκτήματα: "Seats and leg room v small. But overall great."
Πλεονεκτήματα: "Slight attendant were nice"
Μειονεκτήματα: "They would not le me to take a personal hand bag. They would count it as luggage. It’s supposed to be a carryon and a purse or hand bag/backpack and they wanted to charge me €60 for it. They gave me a really hard time and they allowed others to have both items but they would not allow me because he felt that my bag would not fit inside my carryon. Very disappointed and flight was very late."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Staff were friendly"
Μειονεκτήματα: "Big delay in departures"
Μειονεκτήματα: "Per the airline, passengers are allowed 1 personal item such as a purse or computer bag PLUS 1 carry on that falls within size parameters. When my daughter and I went to board we, along with several other passengers were pulled aside. We were told that our personal item had to be placed into our carry on or we would need to pay Eu60 to check a bag each. There was not enough time before flight to get someone in charge to talk to so we paid to check 2 bags."
Μειονεκτήματα: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"
Μειονεκτήματα: "Cost way to much for checking a bag"
Πλεονεκτήματα: "Professional and friendly staff, smooth flight,"
Πλεονεκτήματα: "Nothing much"
Μειονεκτήματα: "Zero customer service"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Checkin with speedy boarding very annoying. No clear markings for speedy boarding. Unclear where to stand in line, especially if you come later after speedy boarding started already. In flight the crew started relatively late with bistro service - loads of waiting time. Reserved seat in first row but could store luggage only far back, so the advantage of first row and first out completely disappeared"
Πλεονεκτήματα: "El abordaje fue rápido y sin problemas. Ya en el avión, el piloto nos notificó que había problemas en el aeropuerto de Amsterdam y que podía tomarnos hasta 4 horas que nos dieran permiso para aterrizar; sin embargo, el piloto y el staff hicieron todo en sus manos para hacer nuestra espera más ligera y llevadera, ya que debíamos estar preparados para el despegue y la espera debía hacerse en el avión."
Μειονεκτήματα: "Easy jet, como aerolinea, tiene políticas muy peculiares con el equipaje. Hay que tener cuidado con eso. Al ser una aerolínea de bajo costo, no debes esperar grandes comodidades en el avión, mucho menos un snack."
Μειονεκτήματα: "Ticketing crew was not the friendliest"
Πλεονεκτήματα: "Was inexpensive. Very friendly staff. Easy trip"
Μειονεκτήματα: "It was late almost lost my connection"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Late for return and arrival flight"
Πλεονεκτήματα: "I liked the kindness and the helpfulness of the personnel, the ground and the cabin staff. Clay"
Πλεονεκτήματα: "Plane was OK for a low cost"
Μειονεκτήματα: "I was extremely annoyed that despite carrrying a luggage that fit the specs I was forced to check it because the overhead space was full. When I boarded I realized that there was plenty of space. In fact on the space over our heads (row14) there was space throughout the flight"
Μειονεκτήματα: "In flight meal had to be pre purchased , did not know and had no option to"
Πλεονεκτήματα: "Baggage drop off was super smooth and easy. Everyone was nice and carried a smile on their faces. I liked that bit."
Μειονεκτήματα: "Boarding was late as flight was delayed about 30 minutes. I was asked to put my tiny cross against inside my carry on and that had to happen on the floor right before boarding. I guess I misunderstood but so did tens of other passengers. Annoying and very unusual. Never asked of me ever before and I'm a very frequent traveler."
Μειονεκτήματα: "Extra costs for bag, ridiculously expensive. And, the bag drop process was a mess."
Πλεονεκτήματα: "We had no idea we had to pay for checked luggage. Until we arrived at check in. Hidden fee and so wrong! So we ended up paying another $98 on top of the ticket price. Now I understand why there was so much carry- on luggage! And that took soooooooo much longer to board and exit the plane. No entertainment. Small seats. Sorry, Easy Jet, but never again."
Μειονεκτήματα: "Flight was delayed three times, from 6pm to 8:40pm, and then after we finally boarded the plane we waited on the tarmac for another hour almost, before taking off. No compensation given - they could have at least provided some drink or snacks on the flight! The worst part is that there was very little information or update about the delay and new departure times until almost right before the actually boarding time."
Μειονεκτήματα: "Not very good boarding staff"
Μειονεκτήματα: "The delay and the fact that in Milan they refused to board us even though they still had time"
Πλεονεκτήματα: "Very efficient, on-time, security at Gatwick is MUCH faster and more efficient than Heathrow."
Πλεονεκτήματα: "Clean plane,easy boarding,"
Μειονεκτήματα: "No food, no drink, no entertainment"
Πλεονεκτήματα: "Excellent food and service!"
Μειονεκτήματα: "There was no entertainment!"