Πλεονεκτήματα: "A lot of leg room. On time departure, on time arrival."
Μειονεκτήματα: "Food on board a bit pricey."
Πλεονεκτήματα: "They kept us up to date about delays"
Μειονεκτήματα: "The delays"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Very old entertainment system"
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "Got a flight delayed and missed my connection. Had to wait >12hrs for next flight"
Μειονεκτήματα: "I missed my international connection because flight was three hours late."
Μειονεκτήματα: "Screen tv was not working.long flight with no tv it’s boring..."
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "The seats are very close together and uncomfortable. The quality on the screen was poor."
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Boarding and ticketing bin Berlin took over an hour and a half."
Μειονεκτήματα: "there was a mechanical error which kept us on board the plane for 20 minute increments for nearly 3 hours until they had us switch planes"
Μειονεκτήματα: "No ability to charge devices during such a long flight"
Πλεονεκτήματα: "We arrived 20 early in AMS and departed LHR 5 min behind schedule"
Πλεονεκτήματα: "I appreciated the courteous crew and the blankets. I appreciate the safe trip."
Μειονεκτήματα: "Plane was delayed and I didn't like the $60 baggage check in fee. That's ridiculous. Airplane comfort in economy class is always medium. The main gripe is the $60 cost for the one suitcase."
Μειονεκτήματα: "They even charge for water, just like Easy Jet and the low price airlines. BA doesn’t accept US credit cards online, nor do they accept cash. The simple drink service takes forever. I feel sorry for the flight attendants who have to fill out paper credit card forms if you present an American credit card. It’s like we are back in the 1970s. Ridiculous. It’s a $45/bag charge to check your bag. That’s almost double the standard $25 for American carriers. May try to avoid BA in the future."
Πλεονεκτήματα: "Everything was just perfect. Thank you very much!"
Πλεονεκτήματα: "Customer service in London extremely helpful"
Μειονεκτήματα: "Left our bags in London"
Μειονεκτήματα: "Not even provide customer a cup of free water,this is the first time I ever have had experienced with in my life"
Πλεονεκτήματα: "Flight was over all comfortable."
Μειονεκτήματα: "No snacks were provided."
Πλεονεκτήματα: "Shorter flight--OK"
Μειονεκτήματα: "Carrier was small. Crew could have been more helpful and courteous."
Πλεονεκτήματα: "On time and staff"
Μειονεκτήματα: "Too little space for seating!"
Μειονεκτήματα: "Mixed up boarding arrangements, length of time to disembark, being coached to the terminal. ok these add up as stress for business travelers on a deadline for meetings"
Πλεονεκτήματα: "Great service as always"
Μειονεκτήματα: "Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!"
Πλεονεκτήματα: "Nice, smooth, quick flight."
Πλεονεκτήματα: "The re-routed , 5 hr late, flight (to Gatwick) was comfortable but we were left to track down BA reps to get a hotel voucher at 01:30 with the airport shut down."
Μειονεκτήματα: "Abandoned at Gatwick after midnight."
Πλεονεκτήματα: "Courteous, helpful and on time. Good price as well."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "boarding and crew"
Μειονεκτήματα: "no drinks within a 2 h flight"
Πλεονεκτήματα: "I liked that the crew on this flight was much much nicer than my previous flight going fromLondon to NY. Another thing I liked was your entertainment , movies, series, had a nice selection."
Πλεονεκτήματα: "The crew were professional and helpful. The movie selection was great. I like the flight tracking 3D feature."
Μειονεκτήματα: "The seats provide very little legroom."
Μειονεκτήματα: "I ended up being rerouted to LA!"
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "First the flight was delayed, as it was the flight going to London. Then, BA staff did not provide timely information, and were disorganized without giving clear instructions to board the plane."
Πλεονεκτήματα: "Reasonable comfort."
Μειονεκτήματα: "Very slow baggage pickup at the airport."
Πλεονεκτήματα: "Our connection flight was delayed and the crew from British Airways waited for us and escorted us through the whole airport in London just to make sure we don't miss our next flight"
Μειονεκτήματα: "Price & food not so good."
Μειονεκτήματα: "I was told this was a Finair flight and never received an email or phone call that it was changed to American Airlines. We stood at Finair check in line until the idiots there put up signs for Quatar. Typical American Airlines confusion, similar to past experiences."
Μειονεκτήματα: "No USB ports and entertainment options were just OK compared to other airlines."
Μειονεκτήματα: "food was not good."
Πλεονεκτήματα: "Very attentive, kind caring"
Πλεονεκτήματα: "For the back of the bus, the seat was still pretty comfortable and I did manage to sleep. Boarding was easy, The entertainment seemed great, thought I fell asleep"
Μειονεκτήματα: "I didnt' manage to get a good seat. I sat in the middle row, last row of the plane. : ) Also, i must have fallen asleep, but I was never offered even a cup of water."
Πλεονεκτήματα: "Although there were some problems with the arrival of the flight into Gatwick, the captain came along the cabin explaining the difficulties and offering his sincerest apologies (although it was not his fault, nor the fault of BA). This was truly a British response to something like this. Also, I paid for a seat with extra legroom and the space I had was massive - well worth the investment for a 12+ hour flight."
Μειονεκτήματα: "Boarding was chaotic in Lima. It really can't be that hard to organize different lines for different parts of the plane."
Πλεονεκτήματα: "Whenever they transferred me to Iberia airways"
Μειονεκτήματα: "Departure ticket problem (they were never issued) - delayed flight from Madrid to London -missed my connection -delayed flight from London to atl -sadistic and uninformed staff at the London airport, they literally laughed at my face! -stuck in D.C. For the night because there are no more connections to atl due to (again) delayed flight. -outdated aircraft. -no available internet -not even phone chargers. Never will fly with British airways or buy ticket through kayak."
Πλεονεκτήματα: "The variety of in-flight entertainment options. The headrests. The staff was particularly helpful and courteous."
Πλεονεκτήματα: "We boarded almost 1hr early, took off on time and landed just before scheduled."
Μειονεκτήματα: "BA lost one of our baggage. And it is been a week and we still haven't gotten our bag. We had some unique and good things in that bag."
Πλεονεκτήματα: "Great movies, smooth flight, everyone was polite"
Μειονεκτήματα: "Online check in was not available, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."
Μειονεκτήματα: "old small plane the flight attendants were not service minded"
Πλεονεκτήματα: "entertainment had a god variety"
Μειονεκτήματα: "food was just awful"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."
Μειονεκτήματα: "Seats are really small and stick together, super uncomfortable for more than 2h"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Airport, Crew, Bag Drop"
Μειονεκτήματα: "Flight was very delayed, there was almost communication. Everyone was literally standing in a hot room for 50 min."
Μειονεκτήματα: "Boarding was haphazard, food had to be paid for, even water and the flight was delayed"
Μειονεκτήματα: "Flight was delayed. Very little communication"
Μειονεκτήματα: "EasyJet was pretty easy to deal with."
Μειονεκτήματα: "Easyjet should change their name 'Difficult jet' or 'Delayjet'"
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "Flight was delayed by an hour."
Μειονεκτήματα: "Flight was late leaving, boarding was unorganized. Stood on the tarmac for 20 minutes waiting to enter the rear door and then turned around to enter the front door."
Μειονεκτήματα: "El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea."
Μειονεκτήματα: "More communication about the departure delay and location of the gate"
Μειονεκτήματα: "The announcements regarding gate # and on time/delay kept changing until actual boarding, so was very confusing as the gates were on different levels. Once on the flight, I asked a young female attendant to help me put my heavy suitcase in the overhead bin and was surprised when she declined(I'm 72)"
Πλεονεκτήματα: "Friendly crew."
Πλεονεκτήματα: "The crew was really nice and attentive to passengers."
Πλεονεκτήματα: "Food and crew were excellent"
Μειονεκτήματα: "8 hours in the air."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Fast easy hoarding. Friendly staff"
Πλεονεκτήματα: "Great crew and captain. Great communication skills and clear instructions"
Μειονεκτήματα: "Plane delayed 3 hours"
Πλεονεκτήματα: "The crew was very pleasant, especially the member who spilled ice all over me (received free bottle of water)."
Μειονεκτήματα: "They need to add more seating in the waiting area, we are seniors and had no seats."
Πλεονεκτήματα: "The short flight?"
Μειονεκτήματα: "Seriously now, the line, the attitude, the delays, the lack of information, is not "low cost". I fly some low cost companies but easyJet needs to improve. I was stranded once in London and the company never did a thing to help. Sadly, it's not worth it considering how one gets stranded with no real recourses. Try to get a refund from the company and you know what I'm talking about. Now Norwegian Express, that's another good story."
Μειονεκτήματα: "Easy jet exists today because we, customers have little choice. It’s a typical example of a company that has a good market positioning but is extremely poorly managed. The day a customer centric airline will enter the market, easy jet will gently disappear. The exact thing happened with frech taxis the day uber entered the french market"
Πλεονεκτήματα: "Good price and a very comfortable journey."
Μειονεκτήματα: "All was good."
Μειονεκτήματα: "overcharged for handbaggage which as allowed, air conditioning broken, and delayed over 2 hours"
Πλεονεκτήματα: "Everything was good"
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "Excellent pilot communication an great flight attendants."
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"
Πλεονεκτήματα: "It was a smooth experience."
Μειονεκτήματα: "No USB charging port."
Μειονεκτήματα: "Rude boarding crew."
Μειονεκτήματα: "Hostess who threw me out"
Μειονεκτήματα: "It was cancelled !!"
Μειονεκτήματα: "On the flight home from Milan to Barcelona they charged me 67 Euros to check one bag even though on the flight to Milan I was allowed to bring it as a carry on and check it at the gate for free."
Πλεονεκτήματα: "Was inexpensive. Very friendly staff. Easy trip"
Πλεονεκτήματα: "The seat were comfy. The airline has changed big time!"
Μειονεκτήματα: "They stopped at the gate and made me put my personal bag into my carry on so I was sitting there trying to close my carry on which had a camera, agenda book, wallet etc etc. They should of told me like other airlines to put it in hold but she was so cold. But the ironic thing, while I am doing this I see men carrying a personal item and a carry on and NOT being told to do the same me and another lady was so mad! Worst airline EVER!"
Πλεονεκτήματα: "Landing for both flights was very smooth and cabin crew were nice. For the budget price, it's not too bad."
Μειονεκτήματα: "We had to wait on the tarmac for about 40 minutes because of weather and the busy morning queue."
Πλεονεκτήματα: "Flight crew was kind and helpful"
Μειονεκτήματα: "Crew very rude to advise we could only travel with one piece of luggage, they consider a simple purse as a second luggage."
Μειονεκτήματα: "Flight was delayed three times, from 6pm to 8:40pm, and then after we finally boarded the plane we waited on the tarmac for another hour almost, before taking off. No compensation given - they could have at least provided some drink or snacks on the flight! The worst part is that there was very little information or update about the delay and new departure times until almost right before the actually boarding time."
Μειονεκτήματα: "Not very good boarding staff"
Πλεονεκτήματα: "Leg space was better than most. Crew was very very nice and professional. The pilots spoke very clearly/"
Μειονεκτήματα: "It was late, no one will pay us back for our bus. Luton airport is horrible at night, nobody knew how to help us get to London and the area is not friendly. It was late again on the way back, no explanations why. After boarding, we were put in a room with no w/c for approx. an hour waiting for the plane, no clear reason why."
Μειονεκτήματα: "Delayed over 2 hours"
Μειονεκτήματα: "I was charged $50 for my luggage. I had one check in luggage and the price seemed very excessive. The attendant did not want to work with me in terms of lowering the price"
Μειονεκτήματα: "Every thing"
Πλεονεκτήματα: "Getting off and not returning thru easy jet"
Μειονεκτήματα: "Getting off"
Πλεονεκτήματα: "Flight was on time. Friendly flight attendants. Quick check in. The APP worked great for our boarding passes."
Μειονεκτήματα: "Checkin lines were horrible.."
Μειονεκτήματα: "No entertainment options. Not a big deal."