Μειονεκτήματα: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Πλεονεκτήματα: "Crew was perfectly fine."
Μειονεκτήματα: "Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!"
Πλεονεκτήματα: "Crew was great. Phenomenal even."
Μειονεκτήματα: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Πλεονεκτήματα: "Seating was good. Crew was good"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "plane was clean"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "The crew was excellent, the food was very good as well as the entertainment"
Μειονεκτήματα: "The connection time was too long"
Μειονεκτήματα: "Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore"
Πλεονεκτήματα: "Everything"
Πλεονεκτήματα: "They had many snacks and meals. And the meals were very good. Staff was very friendly."
Μειονεκτήματα: "Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Πλεονεκτήματα: "The crew were very friendly."
Μειονεκτήματα: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."
Πλεονεκτήματα: "Customer service excellent even though I was in the economic class they made me feel first class!"
Μειονεκτήματα: "The seats were uncomfortable, smaller aircraft"
Πλεονεκτήματα: "On Board Service"
Μειονεκτήματα: "Delays...Delays..."
Πλεονεκτήματα: "Clear, relatively comfortable plane. Free ski bag."
Μειονεκτήματα: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"
Πλεονεκτήματα: "On time and standard service."
Πλεονεκτήματα: "The service and food are very good."
Μειονεκτήματα: "Tight space for business class."
Πλεονεκτήματα: "Flight was exactly on time as described. Crew was friendly"
Πλεονεκτήματα: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."
Πλεονεκτήματα: "on time, good food, pleasant service"
Μειονεκτήματα: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Μειονεκτήματα: "It was delayed almost an hour."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Service."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "flight was on time"
Μειονεκτήματα: "insufficient AC during boarding endlessly screaming baby"
Πλεονεκτήματα: "The crew was entertaining and pleasant. The flight was short and easy."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."
Πλεονεκτήματα: "The seat, the airport, the service"
Μειονεκτήματα: "The tight connection"
Πλεονεκτήματα: "overall very satisfied"
Μειονεκτήματα: "no issues"
Πλεονεκτήματα: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."
Πλεονεκτήματα: "Very professional crew"
Μειονεκτήματα: "Not enough food"
Πλεονεκτήματα: "Loved the cute attendant we had on flight :)"
Μειονεκτήματα: "Old TV screen and remote"
Πλεονεκτήματα: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Μειονεκτήματα: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Μειονεκτήματα: "We loose our flight and they didn't give us any chance to save some money on a new ticket."
Πλεονεκτήματα: "Courtesy of crew."
Μειονεκτήματα: "Seats in Economy are too tight. There's no room to move, and if the person in front of you leans back, the seat is inches from your face. In an emergency, the instructions are to lean forward with your head on your knees. This maneuver is impossible."
Πλεονεκτήματα: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Μειονεκτήματα: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."
Πλεονεκτήματα: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."
Πλεονεκτήματα: "Crew was sympathetic to the awful seats"
Μειονεκτήματα: "Just fly had access to the worst seats and we could not change them."
Πλεονεκτήματα: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Friendly crew. Good food and entertainment. Comfortable seats."
Πλεονεκτήματα: "Real silverware. Great crew presence. Ice Cream and chocolate."
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "Loved the entertainment. Food was great!"
Μειονεκτήματα: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Πλεονεκτήματα: "The service and hospitality"
Μειονεκτήματα: "Boarding procedure for business class with being held up in a small holding space"
Μειονεκτήματα: "The flight was overbooked, boarding took forever."
Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Μειονεκτήματα: "More space"
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "That i got home - finally..."
Μειονεκτήματα: "Almost everything."
Μειονεκτήματα: "Food, not in time."
Πλεονεκτήματα: "Πληρωμα"
Μειονεκτήματα: "Φαγητο"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Air pressure in cabin was terrible"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Nothing was outstanding, I do like the hard candy treats they hand out prior to flight."
Μειονεκτήματα: "It was such a nightmare at the gate. We were standing in line and then were shoved aside by other passengers and the attendants did nothing to help keep order when boarding. Also we had paid to upgrade our seats to extra leg room and they had given our seats away to a handicap person."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "This airline sounds new to me but unbelievably the best fly I never been....!"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The service and the team are very good, and the flights was so good too."
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Μειονεκτήματα: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."
Μειονεκτήματα: "Bag fee that I wasn't otherwise notified!"
Πλεονεκτήματα: "The food the seats"
Μειονεκτήματα: "It was basic"
Μειονεκτήματα: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Μειονεκτήματα: "Food was completely uninteresting.. I had a book. Didn' t need entertainment, but for 2 hour flights, it wasn't necessary."
Πλεονεκτήματα: "Fast, clean, gracious."
Μειονεκτήματα: "Food."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Wow, the free meal was awesome. My new favorite airline."
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "Nothing particularly."
Μειονεκτήματα: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."
Πλεονεκτήματα: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Μειονεκτήματα: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."
Πλεονεκτήματα: "Because of Aegean's transfer director mistake, I missed my two connecting flights back to the US and representatives did nothing to help me. I ended up buying new flight tickets plus money for a night in athens hotel."
Μειονεκτήματα: "Aegean's representatives at Athens airport, especially the manager at the check in counter. Terrible customer service."
Μειονεκτήματα: "I didn't realize that we could of brought on our bags for free."
Πλεονεκτήματα: "Hot lunch was a pleasant surprise. Seats comfortable but cramped and didn't recline. Prompt baggage service."
Μειονεκτήματα: "No entertainment. No power jacks."
Πλεονεκτήματα: "It was inexpensive"
Μειονεκτήματα: "Could not get seats selected The seats are really tight"
Πλεονεκτήματα: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Μειονεκτήματα: "Food could have been better"
Πλεονεκτήματα: "Stewards dis perfect job"
Πλεονεκτήματα: "."
Μειονεκτήματα: "."
Πλεονεκτήματα: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Μειονεκτήματα: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Πλεονεκτήματα: "Lufthansa crew very professional"
Μειονεκτήματα: "More upgrade to be available"
Πλεονεκτήματα: "Food, in particular the vienna coffee choices were imprewsive."
Μειονεκτήματα: "Complete experience and issue, resolution"
Πλεονεκτήματα: "Crew was good and entertainment was great."
Μειονεκτήματα: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."
Πλεονεκτήματα: "Flight time was quite good"
Μειονεκτήματα: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Πλεονεκτήματα: "Crew was positively and smiling."
Μειονεκτήματα: "Flight was 44 min late. Could have been on time"
Μειονεκτήματα: "Connecting flight tolerance and easy upgrade from one class to another."
Πλεονεκτήματα: "Flight on time, and luggage was at destination. Crew OK"
Μειονεκτήματα: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Πλεονεκτήματα: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Μειονεκτήματα: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Πλεονεκτήματα: "This is always a pleasant airline to travel with."
Μειονεκτήματα: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Πλεονεκτήματα: "It was a high quality service hands down."
Μειονεκτήματα: "The available entertainment choices were a little limited."
Πλεονεκτήματα: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"
Πλεονεκτήματα: "Love the A 380-800"
Μειονεκτήματα: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."
Μειονεκτήματα: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Μειονεκτήματα: "muffin for breakfast ?"
Πλεονεκτήματα: "The flight was comfortable and very timely."
Μειονεκτήματα: "Very little leg room."
Πλεονεκτήματα: "Boarding/deplaning quick Left on time"
Μειονεκτήματα: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Πλεονεκτήματα: "Good service and on time."
Μειονεκτήματα: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."
Πλεονεκτήματα: "Very nice crew."
Μειονεκτήματα: "Buses to aircrafts. No snack on short flights."
Πλεονεκτήματα: "Boarding process quick and on time."
Μειονεκτήματα: "no entertainment to rate."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Great experience, friendly crew!"
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "Not enough food during the long flight"
Πλεονεκτήματα: "The crew were very kind. The food was good."
Μειονεκτήματα: "The space between the seats is very narrow and there is no entertainment."
Πλεονεκτήματα: "I like the food , service and clean airplane."
Πλεονεκτήματα: "Flight was on time ,"
Πλεονεκτήματα: "Emergency exit row leg room. Good stuff."
Μειονεκτήματα: "Flight time, slightly delayed departure."
Πλεονεκτήματα: "Everything was excellent!"
Μειονεκτήματα: "The vegetarian meal was OK"
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Μειονεκτήματα: "economy class eats sold as business class !!! very poor and cheap strategy --"
Πλεονεκτήματα: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Μειονεκτήματα: "nothing, it was a great flight from beginning to end"
Μειονεκτήματα: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"
Πλεονεκτήματα: "Seats, crew, nice plane"
Μειονεκτήματα: "Delayed flight. Random boarding,"
Πλεονεκτήματα: "Good food, nice crew, nice screen, new plane"
Πλεονεκτήματα: "Staff was friendly and the flight was pleasant."
Μειονεκτήματα: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Μειονεκτήματα: "Flight was delayed 2 hours after boarding"
Πλεονεκτήματα: "Pleasant flight crews on all flights."
Μειονεκτήματα: "Cramped seating in coach."
Πλεονεκτήματα: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Πλεονεκτήματα: "Staff was pleasant and competent"
Μειονεκτήματα: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."
Μειονεκτήματα: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Πλεονεκτήματα: "Made everything easy, stayed on time, clean."
Μειονεκτήματα: "Nothing"
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "Nothing really."
Μειονεκτήματα: "On time boarding, better communication, better amenities. Cheap airline. You get what you pay for."
Πλεονεκτήματα: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Μειονεκτήματα: "The crew could have shown up on time."
Πλεονεκτήματα: "Easy travel"
Μειονεκτήματα: "Boarding personnel could be much more helpful"
Μειονεκτήματα: "The flight was horribly delayed and vouchers were not passed out until after all the shops were closed."
Πλεονεκτήματα: "Very attentive cabin crew. Great service, great pilot and cockpit crew. All flight information was very well communicated. Smooth landing effort during thunderstorm activity."
Μειονεκτήματα: "Boarding process was not as effective at Gatwick airport as expected."
Πλεονεκτήματα: "The crew was polite and helpful."
Μειονεκτήματα: "Our flight was delayed every 2 hours for a total of 6 hours. After a long trip from the US to London, we were disappointed to sit in the London airport for an extra 6 hours."
Μειονεκτήματα: "One of the crew before boarding was trash."
Πλεονεκτήματα: "Boarding line looked long but it was quick and easy. Seats were more comfortable than other economical airlines. The flight was a short one so no food was needed although offered at cost, and for entertainment I had my music and a book."
Πλεονεκτήματα: "Four hours of delay."
Πλεονεκτήματα: "Decent legroom and space to spread out."
Μειονεκτήματα: "Some entertainment options would be welcome."
Μειονεκτήματα: "More legroom than expected. Large fees for checked bags in my opinion."
Πλεονεκτήματα: ".?"
Μειονεκτήματα: ".?"
Μειονεκτήματα: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Μειονεκτήματα: "The announcements regarding gate # and on time/delay kept changing until actual boarding, so was very confusing as the gates were on different levels. Once on the flight, I asked a young female attendant to help me put my heavy suitcase in the overhead bin and was surprised when she declined(I'm 72)"
Πλεονεκτήματα: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Μειονεκτήματα: "no further comments"
Πλεονεκτήματα: "Very friendly experience...The crew members were courteous!!!"
Μειονεκτήματα: "Amazing experience...."
Πλεονεκτήματα: "The captain"
Μειονεκτήματα: "Staff. Landing - it felt too steep."
Πλεονεκτήματα: "Food and crew were excellent"
Μειονεκτήματα: "8 hours in the air."
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Crew were excellent and the flight was without faults"
Πλεονεκτήματα: "The flight itself was ok, price"
Μειονεκτήματα: "Delay and no explanation, located on the worst gate which was announced late. Worst gate because the path led to another gate in super close proximity which created a blockage for other who wanted to get on to their plane. Least resourceful flight attendants Ive ever met, luggage, that was excessive on this flight, instead of placing in it as a check in luggage the asked passengers with smaller package to just keep it with them while seated."
Μειονεκτήματα: "The terminal was vary fare, no one to ask you supposed to keep some body at main terminal to guides us where to , I should say every body suffered today"
Μειονεκτήματα: "Easy jet exists today because we, customers have little choice. It’s a typical example of a company that has a good market positioning but is extremely poorly managed. The day a customer centric airline will enter the market, easy jet will gently disappear. The exact thing happened with frech taxis the day uber entered the french market"
Μειονεκτήματα: "When you check in, you are asked to choose your seats. Every seating option comes with and additional charge of some sort, so your tickets are actually more expensive than you thought. Bait and switch!"
Μειονεκτήματα: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "The service was unpleasent, i didnt like that you oversell the flight and make me wait to have a seat. Really bad!!"
Μειονεκτήματα: "Cost way to much for checking a bag"
Πλεονεκτήματα: "Professional and friendly staff, smooth flight,"
Μειονεκτήματα: "I was charged for my carry on luggage from the UK to Israel, despite the fact that this was the same bag that I boarded the first leg from Israel to the UK. Secondly, many of the other passengers had several bags, bigger bags, prams, hat cases, etc. I felt that i was chosen at random, and that the rule is not applied equally."
Μειονεκτήματα: "The gate being posted immediately as boarding began, with the flight a 10 minute walk away from the main waiting area. Tough to blame easyJet for the idiocy that is the LYS airport Terminal 1B though."
Μειονεκτήματα: "It was late almost lost my connection"
Πλεονεκτήματα: "The direct flight schedule from Naples to Amsterdam"
Πλεονεκτήματα: "Flight crew was kind and helpful"
Πλεονεκτήματα: "Price. Professional approach."
Μειονεκτήματα: "Bags not included into price. Needs better clarification."
Πλεονεκτήματα: "Everything was perfect."
Πλεονεκτήματα: "There was not one thing I liked from the flight, everything was poor"
Μειονεκτήματα: "From the flight attendance to the plane everything was terrible"
Πλεονεκτήματα: "Getting off and not returning thru easy jet"
Μειονεκτήματα: "Getting off"
Πλεονεκτήματα: "We called and spoke to a live person! Nice check in! No frill, cheap flight. On schedule!"
Μειονεκτήματα: "A bit of a cattle call rush to board because there is not enough room for everyone's carry on."
Πλεονεκτήματα: "great no frills airline"
Πλεονεκτήματα: "A flight attendant worked with me to find the boarding pass on my phone, so that I would know my seat."
Μειονεκτήματα: "I could not find my boarding pass on my phone, required because since Easy Jet will not print off and hand a passenger a boarding pass, the one on the phone must be used. One of the flight attendants assisted me to find the boarding pass. I really dislike that an airline refuses to print a boarding pass."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything. 4 hour delay, no communication, no free food for our inconvenience, uncomfortable seats and unprofessional air stewards who droned on at length and in a loud voice about how tired they were, the pilot and co-pilot were and how the mechanical problems on the plane were never fixed and we flew anyway."
Πλεονεκτήματα: "In flight magazine. Comfy seats"
Μειονεκτήματα: "Check in agent trying to charge 60 for bag while it was a carry on size. Then your Arline asking for volunteers to check their bag. So first you attempt to charge then ask for volunteers, make up your mind."
Πλεονεκτήματα: "On time and efficient"
Πλεονεκτήματα: "Very friendly crew On time, even earlier"
Μειονεκτήματα: "I did not like that I could not put my seat backwards and I found it strange that one is not allowed to take a laptop seperataly besides hand luggage."
Πλεονεκτήματα: "Nothing!"
Μειονεκτήματα: "Boarding was terrible! Waited for over an hour between boarding area and airplane. Waited an hour to get an extra holding bag added to our flight. Customer service were lazy and untrained. The boarding announcement went from boarding to gate open to gate closed! We rushed to the boarding area to find out that we weren't boarding for another hour. TERRIBLE! Avoid Easyjet at all costs!"
Μειονεκτήματα: "Nothing. It was all perfect. Super quick, no issues at all."
Μειονεκτήματα: "I had to pay extra for baggage, I had baggage on the booking, but upon booking it was only for 8 KG, and need to purchase more, The baggage cost was almost equal to the ticket, needs to be addressed on the home page, I pick with baggage and then booked the ticket, needs to show that it is not the same baggage as other flights, comparison is wrong."
Πλεονεκτήματα: "Fast flight. Nice staff onboard aircraft."
Μειονεκτήματα: "The boarding process at Milos airport is a bit slow but I guess that is to be expected in the islands."
Μειονεκτήματα: "I have never been treated so horribly by another human as I was by the boarding gate agent. My luggage was a roller board that was approved by the check-in counter to go aboard. Upon boarding the woman refused to let me board stating my bag was too large. I was charged 60 euros."
Μειονεκτήματα: "The repeatedly delayed our flight without further information, leaving us in the dark as to what was goin going on, the reason for the delay, and when the expected new time of take off is. Disappointing service. Could have been better handled by sky express staff."
Μειονεκτήματα: "Delayed and slow"
Μειονεκτήματα: "Flight delayed with no notice / flight attendant rude , very bad experience"
Μειονεκτήματα: "Sent the passengers but not your bags without telling us. Caused a great deal of trouble, time and anxiety as we had another international flight to catch. Would not fly them again."
Πλεονεκτήματα: "Delayed 90 min and missed our connection"
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "It was terribly hot - everyone on the flight was fanning themselves with the emergency instructions and looking miserable. The individual air didn't work either. Felt like I was going to passout."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Great flight, great people"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "My name was listed twice on the iten. Didn’t bord."
Πλεονεκτήματα: "Once on plane rest was quick"
Μειονεκτήματα: "Airport"
Πλεονεκτήματα: "No pros. Will never travel with them again."
Μειονεκτήματα: "The flight was an hour late and there was NO air conditioning on the flight. It was 87 degrees on the flight and we spent almost 2 hours in that heat on the plane between the actual flight time and just sitting on the runway for an hour. Nothing was done to accommodate for the heat. I’m 5 months pregnant and felt unsafe. Everyone on the flight was suffering. It was inhumane conditions. I will NEVER fly with this company again."
Μειονεκτήματα: "Skyexpress is extremely disorganized and the flight was very old. The flight is very small and in a poor condition. The baggage policy is very unreasonable and I had to pay extra even though my kayak confirmation says 23 kg per passenger clearly! I showed the representative and they said to deal with it from the "vendor" I used to book! Very disappointed with sky express!"
Μειονεκτήματα: "Flight Delayed"
Μειονεκτήματα: "Trip cancelled due to high winds. I was forced to keep my luggage on the plane for an hour after the cancellation then another hour to get out of baggage claim. Don't take those small planes, fly Aegean or Olympic who have bigger planes and the best pilots."
Πλεονεκτήματα: "Short time for boarding"
Μειονεκτήματα: "I had to pay extra charge due to lack of communication between the KAYAK and the S.A Then the KAYAK blamed me for paying this money even though I emailed them telling what happens exactly. I don't recommend using KAYAK for booking flights again"
Πλεονεκτήματα: "It was a very fast fight"
Μειονεκτήματα: "No air conditioning on a very hot day"
Μειονεκτήματα: "Καθυστερηση αναχώρησης. Πολυ ακριβά εισητηρια σε σύγκριση με αλλα νησιά."