Μειονεκτήματα: "Better choice of movies and classical music"
Πλεονεκτήματα: "The crew was friendly and helpful."
Μειονεκτήματα: "Great customer service"
Πλεονεκτήματα: "The crew was very accommodating"
Μειονεκτήματα: "Entertainment system was old and with few choices"
Μειονεκτήματα: "You could have had my luggage arrive. Now I don’t know where it is"
Πλεονεκτήματα: "Crew was excellent. Seats were uncomfortable"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Πλεονεκτήματα: "Great crew"
Πλεονεκτήματα: "Outstanding service by the crew."
Μειονεκτήματα: "Seats in economy area little cramped"
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."
Πλεονεκτήματα: "The flight was smooth and on time. The flight crew did everything alright."
Μειονεκτήματα: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."
Πλεονεκτήματα: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Μειονεκτήματα: "It was perfect !"
Πλεονεκτήματα: "clean, very new plane friendly staff"
Μειονεκτήματα: "delay"
Πλεονεκτήματα: "Helpful staff and pleasant easy flight."
Μειονεκτήματα: "I don’t appreciate the bar being set so high, because now other flights will seem sub-par"
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "TV's did not work. Food was lousy."
Πλεονεκτήματα: "Great service & lots of room to sleep"
Πλεονεκτήματα: "All staff of Swiss made you feel important."
Μειονεκτήματα: "Everything was fine"
Μειονεκτήματα: "It was very late, with us on it."
Πλεονεκτήματα: "Friendly and high quality service"
Πλεονεκτήματα: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Μειονεκτήματα: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Ordered kosher and did not get it"
Πλεονεκτήματα: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Μειονεκτήματα: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."
Πλεονεκτήματα: "It was a great flight. Even the food wad good, especially the snacks!"
Πλεονεκτήματα: "Flight crew were courteous and efficient."
Μειονεκτήματα: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."
Πλεονεκτήματα: "Was a very quick flight."
Πλεονεκτήματα: "Legroom is too little"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The crew was very nice and professional lucky it was a short flight"
Μειονεκτήματα: "The quality of the flight is cheap"
Πλεονεκτήματα: "Relaxed check-in"
Μειονεκτήματα: "Seats"
Πλεονεκτήματα: "Passengers completely ignored the commands of the crew and crew was unable to take control of the crowd (passengers refused to follow crew's multiple demands to sit down during the high turbulence, finally crew gave up to force passengers to take a sit). Several times, standing passengers fell on the sitting ines. When at the end of the flight, the issue was pointed out to the captain and supervising flight attendant, both became aggressively defensive to the point of being rude."
Πλεονεκτήματα: "quick"
Μειονεκτήματα: "late boarding but quick, lost my luggage"
Πλεονεκτήματα: "Snack offered was tasty"
Μειονεκτήματα: "No USB charger in seat"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "The tram ride to the plane"
Μειονεκτήματα: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"
Πλεονεκτήματα: "Crew, food...."
Μειονεκτήματα: "As I said before..."
Μειονεκτήματα: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."
Πλεονεκτήματα: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."
Πλεονεκτήματα: "Great customer service."
Μειονεκτήματα: "Breakfast was a strawberry yogurt, orange juice and a croissant. Sugar free options ie. Eggs, rye or whole grain bread are a few examples of sugar free breakfast items that could be provided."
Πλεονεκτήματα: "Helpful staff"
Μειονεκτήματα: "I was uncomfortable with the space"
Μειονεκτήματα: "smooth & efficient friendly crew"
Μειονεκτήματα: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."
Πλεονεκτήματα: "Food, service,"
Πλεονεκτήματα: "Comfortable, great service and food, free movies."
Πλεονεκτήματα: "Crew was more friendly here"
Πλεονεκτήματα: "Perfect service, on time"
Πλεονεκτήματα: "Cornella was my flight attendant and she was amazing! Such a sweet woman. Someone give that beautiful lady a raise, extra week of vacation and a high five for me. Food was great. Drinks were plentiful. Seat was comfortable and I felt the pilots did a great job of finding the smoothest flight path."
Μειονεκτήματα: "Entertainment selection left something to be desired. When comparing to Virgin it is tough to be anything but disappointed."
Πλεονεκτήματα: "No delays at all. Couldn't ask for more."
Μειονεκτήματα: "Screaming babies."
Πλεονεκτήματα: "most things were good"
Μειονεκτήματα: "the passport check process in Zurich was awful!"
Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Aegean is an excellent airline one of the best"
Πλεονεκτήματα: "Πληρωμα"
Μειονεκτήματα: "Φαγητο"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "crew was great and flight was on time"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Πλεονεκτήματα: "This leg of the flight we were pleased with after buying another ticket to Athens."
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "One thing that sticks out the most for me is how rude the airport crew are. A lot of people (including me, at first) were confused about the gate. One knows the gate isn’t always what it says on the boarding pass. Especially if printed from a different airport. Anyway, not knowing that the gate won’t show on the screens until about an hour before departure time, we were asking a lot of the ground staff about which gate etc. They were very rude and dismissive."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Food and drinks provided."
Μειονεκτήματα: "Small seats. Slow service at baggage drop off."
Πλεονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."
Πλεονεκτήματα: "Quick departure after boarding"
Πλεονεκτήματα: "Staff was friendly."
Μειονεκτήματα: "They lost my bag"
Μειονεκτήματα: "Cold on the plane"
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Πλεονεκτήματα: "Friendly staff, clean airplane"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Μειονεκτήματα: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "Clean airlines, very efficient. Staff was nice."
Πλεονεκτήματα: "Cabin crew was friendly and helpful. The plane was clean and for the most part departed and arrived on time."
Μειονεκτήματα: "The boarding process...it was a zoo. All customers are in line boarding at the same time and the gate agent did nothing to prevent it. The cost for a checked bag was 45 Euro which seems awfully high to me. Perhaps it's cheaper if you book it beforehand as opposed to at the airport."
Πλεονεκτήματα: "Great service nice food comfortable flight"
Μειονεκτήματα: "Nothing :))"
Πλεονεκτήματα: "Hot lunch was a pleasant surprise. Seats comfortable but cramped and didn't recline. Prompt baggage service."
Μειονεκτήματα: "No entertainment. No power jacks."
Μειονεκτήματα: "Worst airline ever Never flying with them again"
Μειονεκτήματα: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Πλεονεκτήματα: "Everything is perfect"
Πλεονεκτήματα: "Great service ,very fast"
Πλεονεκτήματα: "Was functional, did the job"
Μειονεκτήματα: "More organization"
Πλεονεκτήματα: "the food was really good, and somone met us to get us to the next flight"
Πλεονεκτήματα: "The seats were nice leather, but thin."
Μειονεκτήματα: "No leg room. Very late departing"
Πλεονεκτήματα: "Seat was very comfortable. Crew was great."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."
Πλεονεκτήματα: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Μειονεκτήματα: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Πλεονεκτήματα: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Μειονεκτήματα: "I expected more from airlines lake Austrian."
Μειονεκτήματα: "Food should be much better than this. Otherwise everything is ok."
Μειονεκτήματα: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Πλεονεκτήματα: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Μειονεκτήματα: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "WIFI"
Πλεονεκτήματα: "Crew was fantastic and with an exceptional service. Food was really good."
Μειονεκτήματα: "Maybe the seats coudl be a little bit wider"
Πλεονεκτήματα: "Curious crew."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Free wifi"
Πλεονεκτήματα: "Timely departure and pleasant staff on board"
Μειονεκτήματα: "It was cold during the flight,"
Πλεονεκτήματα: "The flight was short and got us there"
Μειονεκτήματα: "This was not business service. The seats were uncomfortable, virtually no leg room."
Πλεονεκτήματα: "I liked that the plane eventually came..."
Μειονεκτήματα: "That the plane was an hour late..."
Μειονεκτήματα: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Πλεονεκτήματα: "Short flight and got a snack"
Μειονεκτήματα: "Boarding was a hassle"
Μειονεκτήματα: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Μειονεκτήματα: "Flight significantly delayed so as to almost miss my onward flight to SFO."
Πλεονεκτήματα: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Μειονεκτήματα: "Seat backs were rock solid without use of a personal pillow."
Πλεονεκτήματα: "Everything was excellent"
Πλεονεκτήματα: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Μειονεκτήματα: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Πλεονεκτήματα: "Very nice crew."
Μειονεκτήματα: "Buses to aircrafts. No snack on short flights."
Μειονεκτήματα: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Πλεονεκτήματα: "Excellent service."
Μειονεκτήματα: "Somewhat expensive for Vienna - Brussels one way route."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Μειονεκτήματα: "Transit time through Vienna was particularly frustrating."
Μειονεκτήματα: "Food I think getting worse."
Μειονεκτήματα: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Μειονεκτήματα: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Πλεονεκτήματα: "We arrived on time"
Μειονεκτήματα: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."
Μειονεκτήματα: "Flight was cancelled and we weren't notified."
Πλεονεκτήματα: "Staff, seats (exit)"
Μειονεκτήματα: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."
Πλεονεκτήματα: "The venue was overall ok"
Πλεονεκτήματα: "Flight crew was pleasant, calm, and efficient."
Μειονεκτήματα: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
Πλεονεκτήματα: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Μειονεκτήματα: "Unprofessional very, very!"
Πλεονεκτήματα: "This time it seems I had a little bit more leg room. Which makes a big difference!"
Πλεονεκτήματα: "The female attendants were nice."
Μειονεκτήματα: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."
Μειονεκτήματα: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."
Μειονεκτήματα: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"
Πλεονεκτήματα: "Excellent crew and service!"
Μειονεκτήματα: "It was almost 2 hours delayed"
Πλεονεκτήματα: "It was pleasant all around"
Πλεονεκτήματα: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Μειονεκτήματα: "Thay did not let us in the plane because they changed the name order on the ticket"
Πλεονεκτήματα: "The service on board was fantastic. The flight was very smooth."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Incorrect carrier! I missed the flights because of them !!!"
Μειονεκτήματα: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Πλεονεκτήματα: "The crew was professional. The process of sharing information about gate changes was very well organized."
Μειονεκτήματα: "Seats were not comfortable. Seat pockets were torn and poorly designed. Electrical connections were not working. Choice of entertainment is limited. Food choice ran out before service came to the end of the plane."
Πλεονεκτήματα: "The boarding was a pleasant experience and we got to check in our hand luggage."
Μειονεκτήματα: "The vegetarian food options were a little strange."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Crew was attentive"
Μειονεκτήματα: "We sat on the runway for an hour."
Πλεονεκτήματα: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"
Μειονεκτήματα: "No proper wheel chair assistant and made passenger miss the flight. Airlines have to take extra steps to make wheel chair passengers to reach the gate safely and on time."
Μειονεκτήματα: "Entertainment didn’t work"
Πλεονεκτήματα: "The crew is amazing! We have comfort even in the economy class."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "The sandwiches"
Μειονεκτήματα: "The entertainment choices were poor and the connection not good. Seats too close together so difficult to get in and out of seats"
Πλεονεκτήματα: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Μειονεκτήματα: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."
Πλεονεκτήματα: "The crew was very accommodating."
Μειονεκτήματα: "I wasn't aware beforehand that I could request a dairy free meal."
Πλεονεκτήματα: "Everything!"
Μειονεκτήματα: "What’s not to love?"
Μειονεκτήματα: "There is definetely not much space for passengers in economy' especially for such long flights and when the seat in front of you is inclined. Not pleasant to eat nor to watch movies. I had to slid in and out my seat whenever I wanted to go to the bathroom."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Snack and crew were great"
Μειονεκτήματα: "While missing a connection happens sometimes, Lufthansa was particularly dreadful in handling the situation. Hundreds, or perhaps thousands, of travelers were not informed about what was happening with their connections, or given any guidance. This all arose from around an inch of snow in Frankfurt. It caused bedlam at the Frankfurt airport, which the Lufthansa staff appeared utterly unprepared to deal with. This is our second very bad experience with Lufthansa."
Πλεονεκτήματα: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Personnel and food was great."
Πλεονεκτήματα: "Service, friendly crews. Everything."
Μειονεκτήματα: "Simply the best.Thank you."
Πλεονεκτήματα: "Crew was excellent, very courteous and helpful."
Μειονεκτήματα: "Food options were limited."
Πλεονεκτήματα: "Love Lufthansa"
Πλεονεκτήματα: "When it comes to traveling economy (prob 1st class too) , Lufthansa is the best . I have not been on a better airline thus far , and I feel like I've tried most of them. They are great for all flights , but especially long flights. The only airline where flying 12 hrs isn't a horrible experience ! I've used them more than once , and they are always great! Keep up the good work ."
Μειονεκτήματα: "Business Class Seats, same as economy. Middle seats left empty but this doesn't make up for uncomfortable, barely reclinable, narrow seats. Had ardered a special meal and was served the same meal on both legs of my flight from Sofia to London."
Πλεονεκτήματα: "entertainment"
Μειονεκτήματα: "narrow seat"
Πλεονεκτήματα: "Crew was great. Food was good."
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "great service! right on time! very polite staff! will fly with them again!"
Πλεονεκτήματα: "GREAT BEER EXCELLENT AIRLINE!"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Got two meals , very good service"
Πλεονεκτήματα: "Depart on time. Entertainment excellent"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "I will chose Lufthansa every time I will go to Europe with my family.I will recommend their service to all our friends.Thank you for making this travel time wonderful!!!!! Vassilka"
Πλεονεκτήματα: "Service,entertainment, and food. Easy check in"
Μειονεκτήματα: "Cabin was too warm. No air vents in new aircraft so difficult to sleep."
Μειονεκτήματα: "Very uncomfortable and narrow seats. Pathetically sized leg rooms. ...And I am not a big person. Lufthansa has been my favorite airline for years but I am sad to see that with every new plane they get, the seats and leg rooms get smaller and smaller, ignoring the fact that 4 people have to sit there for 8 hours, elbows and legs touching with no wiggle room. Will not take Boeing 747-400 again."
Πλεονεκτήματα: "Without the help of the attendants at the gate waiting to take us to the connecting flight, we would not have made it! So grateful for their help! Food was very good for airplane food and movie choices were excellent."
Μειονεκτήματα: "Seats were quite uncomfortable due to inadequate leg room."
Πλεονεκτήματα: "The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!"
Πλεονεκτήματα: "The new plane entertainment features and the bigger toilet room space... but... seat space SUCKS... I'd rather have a more comfy seat than bigger toilet room space"
Μειονεκτήματα: "The person behind me kept pushing my seat back.. guy next to me kept elbowing me. Seat space is way to small, need more room to move. I'm only 130 lbs. can hardly wonder how a bigger person can handle those tiny seat spaces. Also, those seats are so uncomfortable with the way they contour one's back. No support and very very uncomfortable, I had mid back tension pains the entire 12 hour flight."
Μειονεκτήματα: "Seats were beyond uncomfortable unless someone was shorter than 5 feet tall. Zero amenities. I know it was the economy section but our 4 tickets were close to $6000.00. A few perks would have been appreciated."
Πλεονεκτήματα: "Thank you for the smooth flight"
Μειονεκτήματα: "Too little leg room"
Μειονεκτήματα: "Flight was two hour delayed and I missed my connection"
Πλεονεκτήματα: "food was ok"
Μειονεκτήματα: "not polite. no leg space at all compared to other airlines and worst of all they made me put my only backpack under the seat and be uncomfortable, where most people have 2 carry-ons large size and no one told them to check the bag for free so that there will be space on the overhead compartment"
Μειονεκτήματα: "My baggage got lost two times in a row with Aeroflot. Terrible experience, bad food."
Μειονεκτήματα: "Too small place for legs in the cabin for such a long flight. Very uncomfortable"
Πλεονεκτήματα: "We were just 10-15 people on the plane and everyone has its own row of seats. A nice sandwich + soft drink/wine + coffee/tea was provided quickly after take off. Then the lights were dimmed so the people could rеst for few hours till landing. Nice prompt service."
Μειονεκτήματα: "Uncomfortable weared off seats and no entertainment system."
Μειονεκτήματα: "Poor food no entertainment"
Μειονεκτήματα: "The food was tasteless I took vegetarian meal. No salt and pepper and was not good Boarding took time! Staff at the gate not so nice"
Πλεονεκτήματα: "It was an excellent flight experience."
Μειονεκτήματα: "Improve the sandwich?"
Πλεονεκτήματα: "The crew was friendly, the plane was cool."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Everything went smoothly. They offered a complimentary snack and had an on time flight. Would fly again."
Μειονεκτήματα: "The airline didn't offer online check in from out flight from Athens to Sofia, but that seemed to be because of travel outside of the schengen zone."
Μειονεκτήματα: "Overall cleanliness of the cabin was very poor."
Πλεονεκτήματα: "On time and nice crew"
Πλεονεκτήματα: "On time departure and arrival. Friendly service."
Πλεονεκτήματα: "Check in was very fast and easy, crew was very nice and helpful"
Πλεονεκτήματα: "It's a very small distance flight but the crew was very nice"
Μειονεκτήματα: "Don't have much choice in drink or food"
Πλεονεκτήματα: "The crew on this Bulgaria Air flight was great. I was feeling sick on a previous flight and they noticed right away and moved me to Business Class and checked on me frequently throughout the flight to make sure I was OK. Very grateful for everything they did."
Μειονεκτήματα: "Once again at checkin at Tegel, no compassion showed by airport agents - I was accused of being drunk, no one cared if I was OK or not, just if I was a liability. In the times we live in, I guess that is to be expected. Glad my stay in Germany wasn't longer. Once again, I am convinced they are more like robots than humans."
Πλεονεκτήματα: "The flight attendants speak perfect English and were extremely pleasant and polite. They went out of their way to provide service and seemed excited to be working there. They even passed out free newspapers, as well as snacks, sandwiches, coffee/tea, and two bottled waters."
Μειονεκτήματα: "There was NO WATER and NO SOAP in the bathroom - and no apology, either."