Μειονεκτήματα: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."
Πλεονεκτήματα: "The crew were very good. Seats were small."
Πλεονεκτήματα: "The crew was very professional and courteous."
Μειονεκτήματα: "It would have better if the flight wasn’t 5 hours late."
Πλεονεκτήματα: "Seats super comfy"
Πλεονεκτήματα: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Μειονεκτήματα: "Free Wifi."
Μειονεκτήματα: "Delayed flight and delayed layover"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "The food was great and the crew was very friendly."
Πλεονεκτήματα: "The crew was excellent, very good food, good entertainment"
Πλεονεκτήματα: "The crew was great! The entertainment was pretty good too."
Μειονεκτήματα: "The cabin was WAY too warm."
Πλεονεκτήματα: "Crew was kind and gracious."
Μειονεκτήματα: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Μειονεκτήματα: "Boarding time needs to be longer. Also, too little time between connecting flights."
Πλεονεκτήματα: "Very friendly, without being intrusive. Responsive and happy."
Μειονεκτήματα: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."
Πλεονεκτήματα: "Very smooth"
Πλεονεκτήματα: "Flight was on time. Friendly crew and professional."
Μειονεκτήματα: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."
Μειονεκτήματα: "I am still in Budapest and was not able to fly back on my Hungarian passport."
Πλεονεκτήματα: "check in & boarding were ok"
Μειονεκτήματα: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Μειονεκτήματα: "Food selection was a bit short"
Πλεονεκτήματα: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Μειονεκτήματα: "Nothing. It was a quick and easy trip!"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "Seats were horribly uncomfortable"
Πλεονεκτήματα: "The food wasn’t bad"
Μειονεκτήματα: "Business seats suck"
Μειονεκτήματα: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Πλεονεκτήματα: "Excellent food. Lovely service. Departure and boarding on time."
Μειονεκτήματα: "No entertainment at all. Very limited leg room"
Πλεονεκτήματα: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Μειονεκτήματα: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Μειονεκτήματα: "We were packed into the airplane like sardines!"
Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "Super slow boarding. Long lines at check in"
Μειονεκτήματα: "This plane was better."
Μειονεκτήματα: "Seats too small. Staff not friendly"
Μειονεκτήματα: "Seats too small."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Μειονεκτήματα: "Business class service The hostess forgot my request twice. ..."
Πλεονεκτήματα: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Μειονεκτήματα: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."
Πλεονεκτήματα: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Μειονεκτήματα: "Boarding was a little chaotic"
Μειονεκτήματα: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"
Πλεονεκτήματα: "It was quick and the crew was really nice!"
Μειονεκτήματα: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."
Μειονεκτήματα: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."
Πλεονεκτήματα: "Snack offered was tasty"
Μειονεκτήματα: "No USB charger in seat"
Μειονεκτήματα: "Small spaces between seats"
Μειονεκτήματα: "entertainment machine in my seat did not worked"
Πλεονεκτήματα: "smooth flight, comfy seats"
Πλεονεκτήματα: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Μειονεκτήματα: "Zurich airport dining facilities are poor - no choice of warm food and pricey."
Πλεονεκτήματα: "The crew was very nice, I felt bad for them as people were constantly complaining."
Μειονεκτήματα: "The tv's did not work, was extremely disappointing."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "This aircraft should be retired long time ago"
Πλεονεκτήματα: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Μειονεκτήματα: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."
Πλεονεκτήματα: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Μειονεκτήματα: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "Loved the food and wine. Very comfortable flight and the staff was wonderful"
Πλεονεκτήματα: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Μειονεκτήματα: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Huge delay... :("
Πλεονεκτήματα: "The staff were nice, the flight was on time. The meal was good."
Μειονεκτήματα: "There was no pillow on board and the flight was overnight."
Πλεονεκτήματα: "Awful airline. Will never get tickets through you again."
Μειονεκτήματα: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."
Μειονεκτήματα: "Everything"
Μειονεκτήματα: "The 34 minute flight was delayed by almost 2 hours."
Πλεονεκτήματα: "Flight time was quite good"
Μειονεκτήματα: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Πλεονεκτήματα: "Clean aircraft, polite crew."
Μειονεκτήματα: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"
Πλεονεκτήματα: "Crew was friendly and the flight was nice and smooth."
Μειονεκτήματα: "No expectations as the flight was less than an hour."
Πλεονεκτήματα: "The crew was amazing, the seat was comfortable"
Πλεονεκτήματα: "Short flight"
Πλεονεκτήματα: "The wafer bar. Pilot had a good landing in high winds and snow."
Μειονεκτήματα: "Nothing to complain."
Μειονεκτήματα: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Πλεονεκτήματα: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Πλεονεκτήματα: "Good attention and food"
Πλεονεκτήματα: "The stewardess is very polite and accommodating n"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "I liked that the plane eventually came..."
Μειονεκτήματα: "That the plane was an hour late..."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Μειονεκτήματα: "Checked baggage very expensive."
Μειονεκτήματα: "May bags didn't make the transfer and were sent on to me the following day."
Πλεονεκτήματα: "It was a very safe trip"
Μειονεκτήματα: "Small space in Economy class"
Μειονεκτήματα: "Flight significantly delayed so as to almost miss my onward flight to SFO."
Μειονεκτήματα: "muffin for breakfast ?"
Πλεονεκτήματα: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Μειονεκτήματα: "Seat backs were rock solid without use of a personal pillow."
Πλεονεκτήματα: "Crew was courteous"
Μειονεκτήματα: "No information on delay given until boarded."
Μειονεκτήματα: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Πλεονεκτήματα: "The crew was very attentive, generous and courteous."
Πλεονεκτήματα: "Speaking of friendly sky. Great!"
Πλεονεκτήματα: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "Not enough food during the long flight"
Πλεονεκτήματα: "Helpful service, decent food."
Πλεονεκτήματα: "I loved the music while boarding the plane. All staff members were very nice."
Πλεονεκτήματα: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Πλεονεκτήματα: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Μειονεκτήματα: "Transit time through Vienna was particularly frustrating."
Πλεονεκτήματα: "Professional and friendly staff"
Μειονεκτήματα: "Outdated interior, media interface"
Πλεονεκτήματα: "I like the food , service and clean airplane."
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Μειονεκτήματα: "The seats were uncomfortable."
Μειονεκτήματα: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Πλεονεκτήματα: "Service beyond expectations"
Πλεονεκτήματα: "Everything was great except seats uncomfortable"
Μειονεκτήματα: "Uncomfortable seats"
Μειονεκτήματα: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Πλεονεκτήματα: "All flight members were servicing very pleasantly"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "It was almost 2 hours delayed"