Πλεονεκτήματα: "The crew wasn’t very friendly and there’s very little legroom."
Πλεονεκτήματα: "Flight attendants were nice"
Μειονεκτήματα: "Food quality"
Πλεονεκτήματα: "Brussels airport clearance was quite efficient"
Μειονεκτήματα: "Better instructions at the airport"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Maybe the entertainment choices"
Πλεονεκτήματα: "Crew went above and beyond. Food was excellent and the Crew kept us hydrated."
Μειονεκτήματα: "Boarding was awful"
Πλεονεκτήματα: "Crew was okay."
Μειονεκτήματα: "That your airline commit to schedules."
Μειονεκτήματα: "600€ for tiny space in the plane!!"
Πλεονεκτήματα: "It was ok"
Μειονεκτήματα: "NA"
Πλεονεκτήματα: "The ticket was affordable."
Μειονεκτήματα: "It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made."
Πλεονεκτήματα: "Efficient and very nice crew"
Μειονεκτήματα: "90 minutes delay for departure from Brussels to Washington..."
Πλεονεκτήματα: "The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean."
Μειονεκτήματα: "Better boarding process"
Μειονεκτήματα: "It was very cold they need to lower the temperature."
Πλεονεκτήματα: "The crew was very cool"
Μειονεκτήματα: "The food was ok"
Πλεονεκτήματα: "Helpful services."
Μειονεκτήματα: "Good"
Πλεονεκτήματα: "Everything about the flight."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "I liked the organization and service"
Μειονεκτήματα: "Not enough space for my legs"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "When we arrived in Toronto they sent us to customs even though we didn’t need to go and we missed our connecting flight through Brussels them had to rebook with terrible seats to London now we are almost a day behind schedule..."
Πλεονεκτήματα: "Film selection"
Μειονεκτήματα: "Food was disgusting"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Everything : two hoiurs late, no info, unhelpful crew, terrible food,3 toilets for 200 people... The worst experience in flying"
Πλεονεκτήματα: "We loved the movie."
Μειονεκτήματα: "I never boarded Brussels airlines. United Airlines put me on TAP or TP which I did like. But my luggage wasn’t forwarded until the 15th dec. Brussels had many natural disasters. My problems I believe were with either United Airlines or Swissport Luggage department"
Μειονεκτήματα: "Read above!! WORST EXPERIENCE EVER!!!!"
Πλεονεκτήματα: "Excellent service and a safe flight."
Πλεονεκτήματα: "The crew was outstanding. All amenities were available."
Μειονεκτήματα: "I can't think of anything."
Πλεονεκτήματα: "Airplane was clean and service was attentive. Food was good and served hot."
Μειονεκτήματα: "Late departure in Brussels with confusing and inaccurate information. The food was tasteless, my kids and I hardly ate anything because of it. The in-flight entertainment options were pretty limited. Once again, the flight crew was not very friendly or service minded."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Plane was malfunctioning- the electric went out several times ont be way to take off and right after landing. Food and drinks only for sale. Boarding late"
Μειονεκτήματα: "The crew didn't bother to announce that we would have a delay at take off and at landing. The food?... nothing good to say. It's been years since I've eaten a meal on a passenger plane."
Μειονεκτήματα: "Flight was delayed at the gate due to bad weather. Missed my connecting flight. After a 4 hour wait with customer service, my flight was rescheduled for a departure in 5 hours. I have no access to my suitcase. Prepaid hotel will not reimburse for no show. Such a mess."
Πλεονεκτήματα: "The team was nice, the flight took off on time and arrived a few minutes early"
Μειονεκτήματα: "Even though I'm a star Alliance frequent traveler status holder, and the status grants an extra bag on economy class I was forced to pay for my first checked in bag. Furthermore, since I assumed I'll be getting my checked in luggage for free (as it states on the miles and more website) I didn't pay for it in advance a fee of 35$, meaning they made me pay 65$ in the airport."
Πλεονεκτήματα: "Nice equip and staff, comfortable and on-time"
Μειονεκτήματα: "Veg meal requested but not processed."
Πλεονεκτήματα: "The crew seemed nice"
Μειονεκτήματα: "none really, it was fine."
Πλεονεκτήματα: "On time Polite crew"
Πλεονεκτήματα: "Great l! The food was good, landing was smooth and seats comfortable. Entertainment options were ok but could be better. Overall I enjoyed my experience and would love to fly with Brussels airlines again."
Μειονεκτήματα: "I lost whole lot of items from my suitcase when it left behind at my arrival to Liberia. I never said any because it was Africa and I knew. I would never get those stuff back. I am disappointed"
Μειονεκτήματα: "There was a a man who I believe is the lead of the serving crew was very disrespectful and mean to passenger. I would never board an airplane when I see this man in the aircraft."
Πλεονεκτήματα: "Food"
Μειονεκτήματα: "Entertainment"
Μειονεκτήματα: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."
Μειονεκτήματα: "I bought my flight 2 months before, and at the gate I was told I'm on stand by, after the check in agent already took my bag, and without any explanation. No one could tell me WHY I was all of a suddent on standby. The answer I got was "I don't know, that's just how it is in the system". Completely unacceptable and against airline policy. I will be filing an official complaint with Brussels Airlines."
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Still don't know where my luggage was so this is an issue for me on all legs of flight"
Πλεονεκτήματα: "1st time on Brussels. Wonderful overall trip."
Μειονεκτήματα: "The meal home was not so good."
Πλεονεκτήματα: "good service clean"
Μειονεκτήματα: "waiting a long time for luggage"
Πλεονεκτήματα: "The entertainment system is great and they provide a lot of food. The crew is very available and efficient."
Μειονεκτήματα: "We had delays in Brussels because of a communication issue and because we were waiting on a vehicle to help us push off from the gate, which was a bit odd. The movie selection was good but a little outdated."
Πλεονεκτήματα: "crew"
Μειονεκτήματα: "The seats were completely uncomfortable, they have a leather thing where you put your neck on (on the long flights) which is completely uncomfortable. on one flight there was no entertainment system at all, and in the long one it was fine. Also on one flight while we have already been on the plane the light was delayed by over an hour, because they overbooked or something- it was pretty hell inside, very hot- and no one has even offered a warer. recommendation: avoid."
Πλεονεκτήματα: "There were a couple of the flight attendants that were excellent: Friendly, welcoming and service minded. Not all, but I have come to expect the worst from United (I fly 5-6 trips a year with UA, 5-6 trips with other Star Alliance airlines). Food in Economy Plus was mediocre at best, it seems United are catering this from a correctional facility. Overall good experience due to the staff, but nothing that wow'ed us beyond being better than what we have come to expect from United."
Πλεονεκτήματα: "The entertainment and the crew was great. The plane was of good size."
Μειονεκτήματα: "The chairs were very uncomfortable. Any form of leaning was extraordinarily uncomfortable."
Πλεονεκτήματα: "Accepted a little bit extra wight with no charge and easy boarding and good times"