Μειονεκτήματα: "Better choice of movies"
Πλεονεκτήματα: "Excellent"
Πλεονεκτήματα: "Awful!!!"
Πλεονεκτήματα: "The crew was very accommodating"
Μειονεκτήματα: "Entertainment system was old and with few choices"
Πλεονεκτήματα: "Excellent service from the crew and prices were good."
Μειονεκτήματα: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."
Μειονεκτήματα: "Terribly uncomfortable seat."
Μειονεκτήματα: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Crews was very good and helpful."
Μειονεκτήματα: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."
Πλεονεκτήματα: "The seats aren’t the greatest"
Μειονεκτήματα: "Just the seats"
Μειονεκτήματα: "Difficult if not impossible to sleep in coach"
Πλεονεκτήματα: "Flight was on time. Friendly crew and professional."
Μειονεκτήματα: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."
Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Πλεονεκτήματα: "On time and good service!"
Πλεονεκτήματα: "Crew helpful. Seats comfortable. Slept most of flight."
Μειονεκτήματα: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"
Πλεονεκτήματα: "On time; everyone friendly and helpful."
Πλεονεκτήματα: "Kindness, courtesy and smiles"
Μειονεκτήματα: "nothing in particular"
Πλεονεκτήματα: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Πλεονεκτήματα: "Just another flight, nothing special."
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Μειονεκτήματα: "We were packed into the airplane like sardines!"
Πλεονεκτήματα: "Quiet, staff do not bother you. Seats are big enough to rest."
Μειονεκτήματα: "Boarding and sitting takes a bit of time."
Πλεονεκτήματα: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Μειονεκτήματα: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."
Πλεονεκτήματα: "Friendly service, superfast check-in"
Μειονεκτήματα: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"
Πλεονεκτήματα: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."
Πλεονεκτήματα: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."
Μειονεκτήματα: "Seats too small/legroom."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."
Πλεονεκτήματα: "No problems."
Μειονεκτήματα: "Too narrow seats."
Πλεονεκτήματα: "Quick flight, good service"
Μειονεκτήματα: "Old airplane crappy entertainment system"
Μειονεκτήματα: "They could not give me an aisle seat which I had requested. The cabin felt as if you were sitting in a tin can. Very restricted for an almost 8-hour flight. Plus arriving in Athens I discovered that my bag was nowhere to be found. I am still waiting to hear from Swiss about my lost valise..."
Πλεονεκτήματα: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Μειονεκτήματα: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Πλεονεκτήματα: "fast, all good"
Μειονεκτήματα: "-"
Πλεονεκτήματα: "The staff was courteous and pleasant"
Μειονεκτήματα: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Once again, I paid extra to select my seats and once again they did not honor that. I paid extra for an aisle and a window seat and we were put in that horrid middle seat area. The video/television screens in our row were broken the entire flight. The attendants kept telling us they would be fixed soon and they never were. There was one attendant who was nice and the rest were rude and unhelpful. We arrived in Boston 2 1/2 hours late. Terrible experience."
Πλεονεκτήματα: "Staff was friendly and accommodations were nice"
Μειονεκτήματα: "Delayed flight and lost my luggage..."
Πλεονεκτήματα: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Μειονεκτήματα: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."
Πλεονεκτήματα: "The flight itself was good, smooth."
Μειονεκτήματα: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."
Πλεονεκτήματα: "Food, entertainment, attentive staff"
Μειονεκτήματα: "plane was delayed"
Μειονεκτήματα: "Small seats ,and temperature too hot"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Communication was terrible."
Πλεονεκτήματα: "Flight attendants were sympathetic and helpful."
Μειονεκτήματα: "Delay after the pilot ensured we would arrive on time with the delay."
Πλεονεκτήματα: "We had delays boarding and no one was there to explain why."
Μειονεκτήματα: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."
Πλεονεκτήματα: "Cornella was my flight attendant and she was amazing! Such a sweet woman. Someone give that beautiful lady a raise, extra week of vacation and a high five for me. Food was great. Drinks were plentiful. Seat was comfortable and I felt the pilots did a great job of finding the smoothest flight path."
Μειονεκτήματα: "Entertainment selection left something to be desired. When comparing to Virgin it is tough to be anything but disappointed."
Πλεονεκτήματα: "Good staff, food, service"
Μειονεκτήματα: "No leg room for us tall people!"
Πλεονεκτήματα: "That I was going to Florence."
Μειονεκτήματα: "This was the most uncomfortable flight I've ever experienced. The seats were so narrow, there was absolutely no legroom, and when the seat in front of me was reclined I had even less space. For an overnight flight, it was ridiculous. The planes for the short one hour trip from Zurich to Florence were more comfortable. The food was tasteless and very artificial in its appearance and taste. Inedible."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."
Πλεονεκτήματα: "Fabulous service"
Μειονεκτήματα: "Not a thing"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Organized, clean"
Μειονεκτήματα: "Kinder crew, better headphones"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Food was just ok."
Πλεονεκτήματα: "Flight was almost on time, boarding is always cumbersome but personel very helpful"
Μειονεκτήματα: "Too many extra charges now, especially baggage. Breakfast was skimpy and no consideration for health"
Μειονεκτήματα: "The four hour delay which made me miss my conecting flight causing me to spend an entire day at the airport waiting for a available flight making me miss a portion of the travel tour I booked"
Πλεονεκτήματα: "Lots of space....very comfortable seat."
Μειονεκτήματα: "Can’t think of a thing."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "There is too little leg room; knees hitting seat in front of me."
Μειονεκτήματα: "The list of movies was poor"
Πλεονεκτήματα: "The service was amazing. Why can’t US carriers be like them?!"
Μειονεκτήματα: "They didn’t let us in the flight because the first flight was missed! It was a terrible experience to wait at the airport calling Lufthansa Airlines over and over again with no result..."
Πλεονεκτήματα: "Beautiful new plane — supremely clean"
Πλεονεκτήματα: "First class was amazing."
Πλεονεκτήματα: "Nice plane. On time, excellent service, great entertainment options. I almost always fly Lufthansa as it’s the best value for the price."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Caring staff, nice TV screens, good food."
Μειονεκτήματα: "Stroller damaged by cargo people"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "My booking and ticketing went very well Lufthansa was great"
Πλεονεκτήματα: "Good service. Multiple languages."
Μειονεκτήματα: "Lights were on too much. No time to sleep."
Μειονεκτήματα: "More variety in entertainment would be good;"
Πλεονεκτήματα: "All of the above"
Μειονεκτήματα: "We were delayed for two. Hours"
Πλεονεκτήματα: "Comfort, food, service - all were superb."
Μειονεκτήματα: "Can't think of a thing."
Πλεονεκτήματα: "On time, very pleasant crew, good, ample food."
Πλεονεκτήματα: "Good food and movies"
Μειονεκτήματα: "seat had problems mechanically"
Πλεονεκτήματα: "Food was by good"
Μειονεκτήματα: "The cabin air at my seat was very stuffy. There's no air vents and I can't control getting fresh air"
Πλεονεκτήματα: "Planes were new. Delayed flights but caught up by staff."
Μειονεκτήματα: "Food was terrible. Check in process chaotic. Service was fair."
Πλεονεκτήματα: "The flight was on time. The crew was friendly and efficient."
Πλεονεκτήματα: "Safety and ease of flying- cleanliness too"
Μειονεκτήματα: "No food at all! The system for getting food was unclear."
Πλεονεκτήματα: "Excellent service....very comfortable."
Πλεονεκτήματα: "Uneventful."
Μειονεκτήματα: "And packed in like rolled up silk undergarments."
Πλεονεκτήματα: "Food wine and professional courteous staff. So much nicer than American airlines"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Great food, on time arrival"
Μειονεκτήματα: "Seats are very tight."
Πλεονεκτήματα: "The entertainment was terrific for a long flight. Staff was friendly and helpful."
Πλεονεκτήματα: "A new plane, the service was good."
Μειονεκτήματα: "The crew was not friendly. The cabin temperature was set very high (~75f or higher) the entire flight without any individual vents for airflow, so that many passengers were uncomfortable and sweating during the flight. The food provided was poor quality (for the meal, I chose chicken which was boiled pieces of chicken without any flavor - I feed my cats better!). I will try and avoid flying this airline in the future at all costs."
Πλεονεκτήματα: "The whole flight went in time and all was well..."
Μειονεκτήματα: "But when we got to Barcelona we had to wait 40 mins to get off the plane and another 2 hours to get our luggage. The baggage handlers went on strike."
Μειονεκτήματα: "In Boston, the boarding process was worst I have seen of any airlines and terribly organized. Given it was 747 flight, the boarding took over an hour and 50 min behind scheduled start time. The crew did not board until after the scheduled boarding time. No crowd control or baggage control announcements. compounded with traffic on the runway"
Πλεονεκτήματα: "Very nice flight attendants, the food was good, enough leg space."
Μειονεκτήματα: "My entertainment screen kept freezing, which was quite annoying when you are trying to watch a movie."
Πλεονεκτήματα: "Everything was nice."
Μειονεκτήματα: "Nothing to complain about."
Πλεονεκτήματα: "The crew was amazing. The food was good"
Πλεονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Μειονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."
Μειονεκτήματα: "Clean up the planes better"
Μειονεκτήματα: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Μειονεκτήματα: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."
Πλεονεκτήματα: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"
Πλεονεκτήματα: "The flight and the crew was very nice, and the food was very good."
Μειονεκτήματα: "Some phone people were very nice, some were not."
Μειονεκτήματα: "I hurt my knee. The legroom is too small."
Μειονεκτήματα: "Staff wasn’t helpful and gave false information"
Πλεονεκτήματα: "calming environment, finnish style"
Μειονεκτήματα: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."
Πλεονεκτήματα: "The friendly crew, and quiet cabin"
Μειονεκτήματα: "The food was too Finnish."
Μειονεκτήματα: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."
Μειονεκτήματα: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."
Πλεονεκτήματα: "Friendly attendants who made the flight very pleasant with their smiles and their service"
Μειονεκτήματα: "Aging interior and seats of plane were not good at all."
Πλεονεκτήματα: "It was comfortable and smooth."
Μειονεκτήματα: "It was all good."
Πλεονεκτήματα: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Μειονεκτήματα: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"
Πλεονεκτήματα: "Friendly service, clean airplane, great food."
Μειονεκτήματα: "No leg room in economy. Worse then United and American Airlines!"
Μειονεκτήματα: "On a 4 hour flight, food had to be purchased on board or (as I later learned) purchased and ordered in advance and this option was not offered to me in check in process."
Πλεονεκτήματα: "Great crew and discovered blueberry juice."
Μειονεκτήματα: "Toilets were gross."
Μειονεκτήματα: "Crew wasn't attentive. Seats were small."
Πλεονεκτήματα: "Excelente timing and organized to take us to the plane"
Μειονεκτήματα: "No crew speak very good English it was really difficult to understand them"
Πλεονεκτήματα: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Μειονεκτήματα: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Μειονεκτήματα: "Plane too small. Avoiding Airbus jets from now on!"
Πλεονεκτήματα: "Nicest plane I've been on. Boeing for life."
Πλεονεκτήματα: "Everything, but especially the calming atmosphere with beautiful Spanish music playing while we were airing to take off."
Πλεονεκτήματα: "Crew was fine. Uncomfortable seats bearable for the short flight."
Πλεονεκτήματα: "Comfortable seat and service"
Πλεονεκτήματα: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Μειονεκτήματα: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."
Μειονεκτήματα: "There is no wi-fi There is no possibility to charge your mobile"
Πλεονεκτήματα: "The crew was great! Very friendly, very accommodating!! It was a great flight overall!"
Πλεονεκτήματα: "crew, food"
Μειονεκτήματα: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."
Πλεονεκτήματα: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."
Μειονεκτήματα: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "The entertainment system is terribly slow and hard to work with, food was awful. Next time I will bring my own."
Πλεονεκτήματα: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"
Μειονεκτήματα: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."
Πλεονεκτήματα: "Personnel were very nice and fight was comfortable"
Μειονεκτήματα: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"
Πλεονεκτήματα: "Flight was not super crowded. Crew were lovely."
Μειονεκτήματα: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"
Μειονεκτήματα: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."
Πλεονεκτήματα: "The fact that this is the only daytime flight from Boston to Europe."
Μειονεκτήματα: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."
Πλεονεκτήματα: "Direct flight"
Μειονεκτήματα: "Service onboard was terrible. Very rarely saw the crew, constantly had to go up and and ask for a drink. 11 hour flight only offered drinks with the meal service..."
Πλεονεκτήματα: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."
Πλεονεκτήματα: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"
Πλεονεκτήματα: "the flight was very comfortable"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "Crew was nice and boarding was on time"
Μειονεκτήματα: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."
Πλεονεκτήματα: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Μειονεκτήματα: "Cost for additional luggage was high, some food can be served for so long distance flight."
Πλεονεκτήματα: "On the way home i was awake for the whole flight, and found it to be quite good. Had trouble choosing my seat from early check in bit what I got was good. Good good, service great, clean and comfortable."
Πλεονεκτήματα: "Flight attendants were grumpy, food was horrible (even for airplane standards), entertainment selection subpar and boarding was confusing (i.e. they was a group "b" and a group "2"- both different? ) received no nice comforts such as eye mask, etc"
Μειονεκτήματα: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Μειονεκτήματα: "Seats were too close together."
Μειονεκτήματα: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Πλεονεκτήματα: "Everything! The service was exceptional!"
Μειονεκτήματα: "Crew on the ground was very rude"
Πλεονεκτήματα: "Crew was great. Seats were comfortable."
Μειονεκτήματα: "The airline lost both of my luggage suitcases."
Μειονεκτήματα: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Great newer plane, great service!"
Πλεονεκτήματα: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Μειονεκτήματα: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Μειονεκτήματα: "More options for gluten free food. Always get the same dish"
Πλεονεκτήματα: "The crew was amazing and extremely helpful!"
Μειονεκτήματα: "The food could have been better"
Μειονεκτήματα: "Boarding clusterf..."
Πλεονεκτήματα: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Μειονεκτήματα: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Left on time. No turbulence."
Μειονεκτήματα: "Lost my luggage."
Πλεονεκτήματα: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Μειονεκτήματα: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "The crew was helpful and accommodating"
Μειονεκτήματα: "The flight was delayed, missed connection, and lost baggage. Subpar."
Πλεονεκτήματα: "It was only 2 hours"
Μειονεκτήματα: "Small plane, no movies"
Πλεονεκτήματα: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Μειονεκτήματα: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Πλεονεκτήματα: "It was a wonderful flight and service . Hospitality and welcoming."
Μειονεκτήματα: "Nothing everything was amazing ."
Μειονεκτήματα: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "The space and the people"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "Crew was welcoming"
Μειονεκτήματα: "Space between the seats was too small."
Μειονεκτήματα: "There were not noodle soup ready this time."
Μειονεκτήματα: "There are always delays. Today it was that internet was down."
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "leg space in plane"
Πλεονεκτήματα: "Airplane staff were good"
Μειονεκτήματα: "The crew was not very polite."
Πλεονεκτήματα: "It was a short flight."
Μειονεκτήματα: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."
Πλεονεκτήματα: "Crew great. Seats were tough."
Πλεονεκτήματα: "That we didn't crash"
Μειονεκτήματα: "There should be food, or at least a snack, on a 5.5h flight. Also the seats are extremely small. I barely fit into normal coach seats, but with my 6'7" (200cm) I was extremely uncomfortable in these tiny seats."
Πλεονεκτήματα: "Boarding was good. Flights were on time and crew was courteous and helpful."
Μειονεκτήματα: "Planes were rented. Pilots not as familiar with plane; planes interior deteriorating; seats too narrow; three men in a row (could be easily fixed) had too broad of shoulders to fit comfortably; under seat storage dividers offset so not clear feet nor luggage space; both planes smelled terrible;"
Πλεονεκτήματα: "The boarding process was quick and efficient"
Μειονεκτήματα: "AeroAtlantic plane was very old and seats were uncomfortable, didn't recline. No breakfast. We were late departing by one hour."
Πλεονεκτήματα: "Crew was very friendly! Flight was very comfortable"
Πλεονεκτήματα: "I like the short trip from Chicago to Oslo, it is the shortest trips out of all the airlines. Staff is sweet and helpful, seats comfortable, and prices are reasonable."
Μειονεκτήματα: "I usually travel with airlines that serve dinner and a breakfast. Iceland air is the only one I have experienced not doing that. Entertainment is a little more sparse than other airlines, often I get the same movies and tv series episodes on my way back from my trip as I had going there."
Πλεονεκτήματα: "The crew was amazing getting all bags stowed for everyone. They know what order to board--last rows following first class, then working forward."
Μειονεκτήματα: "Boarding was chaotic in the terminal--long line, quite a puzzling experience."
Μειονεκτήματα: "On the first flight the seat was not comfortable at all. On the second flight the seat was very good."
Μειονεκτήματα: "The seats are narrow whereby you are overlapping shoulders with the next person. Good leg room for short people. Food/beverage service is limited for a transatlantic flight. Outside of coffee, tea, and water, all beverages are at a cost and there is no snack (i.e., pretzels, nuts)."
Μειονεκτήματα: "They downsized the plane and bumped me and my travel companion. Worse experience of my life."
Πλεονεκτήματα: "Crew was very helpful and friendly, and we were greeted with a bottle of water for the flight. Entertainment is nice with free movies, music and Iceland travel video blogs. Water/soda/coffee offered multiple times, and water additional times."
Μειονεκτήματα: "Boarding was walk-to-outside-stairs, more an airport versus airline thing, in truth the fresh air was nice, just glad it wasn't pouring rain. Seat comfort was barely okay, the 757 seats were basically in contact with my knees, tough for such a long flight. Their 767's are much better. Didn't like paying 60 GBP (pounds, about $75) for 3 sandwich lunches with 3 alcoholic drinks, IcelandAir could do better."
Μειονεκτήματα: "unexpected luggage charge for an international flight. $100 for each way!"
Πλεονεκτήματα: "Food was great"
Μειονεκτήματα: "Entertainment selection was weird and horrible"
Πλεονεκτήματα: "IcelandAir gives you water in a fancy, iceberg-shaped bottle the second you board the plane, regardless of cabin. I flew "Saga class," so I got the royal treatment. Their meals were endearingly Iceland-themed, were presented beautifully, and were delicious. The flight attendants were incredibly friendly. Wi-Fi is free for Saga class passengers."
Μειονεκτήματα: "I boarded very late due to the sea of people trying to get on the plane. If there was a call for the Saga cabin to board, I missed it."
Πλεονεκτήματα: "The USB plug and screen"
Μειονεκτήματα: "No snacks"
Μειονεκτήματα: "I didn't like being charged 95 dollars for my checked luggage with no prior knowledge that that was going to be the case. The website said one free checked piece, but apparently that didn't apply."
Πλεονεκτήματα: "The crew and flight was good."
Μειονεκτήματα: "Most uncomfortable seats we have flown in, those seats felt like sitting on a wooden board. No room at all for our small bag by our feet (some kind of metal plate was stopping it (wasn't like that at other seats around us). I had to show the flight attendant why I couldn't get my bag under there."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "No food"
Πλεονεκτήματα: "Reasonable price"
Μειονεκτήματα: "I was charged $250 to change my wife's flight even though the change was required due to my unexpected military orders!"
Πλεονεκτήματα: "Love it. Customer service was awesome. Seat quite comfortable. I hade problems with the first entertainment tablet they gave me, but the second worked well. The only reason I mention this is because I don’t think I was the only one who had a problem. I have every intention to fly with Icelandic air again!"
Μειονεκτήματα: "Gate area was somewhat chaotic during the boarding process."
Πλεονεκτήματα: "The seats were comfortable and spacious enough. Also, the entertainment system was really responsive, which is a little thing, but makes it feel nicer and modern. It also had good selection."
Μειονεκτήματα: "Being a rescheduled flight after a big storm, security seemed overwhelmed with the number of people. We arrive about two hours before scheduled departure and they were making last call by the time we got there. Not sure what can be done about this, but it was annoying. Maybe the airline could have requested that security open earlier."
Πλεονεκτήματα: "They provided a pillow and blanket which was very nice, and the crew were helpful in finding space for items during take-off and landing. The boarding and exiting were fairly quick."
Μειονεκτήματα: "Everything on board costs extra, including basic drinks and snacks, but that's to be expected on cheaper flights. I assumed that the inflight movies cost money as well, although I didn't watch any because I didn't have headphones."
Πλεονεκτήματα: "No food or snacks are given on flights even if they are overnight. Everything must be bought other than water and coffee/ tea. Other than that the crew and flight were nice."
Μειονεκτήματα: "not being on the plane!"
Πλεονεκτήματα: "Check-in agent did a very good, quick job of getting us rebooked on another airline after determining that flight delay would make us miss connection. Email status messages were also helpful though somewhat confusing."
Μειονεκτήματα: "Multiple email messages had confusing wording."
Πλεονεκτήματα: "When purchasing of ticket it hide that there is not a complimentary first bag check. To find out at the airport check-in that have to pay additional $190 ($95x2) to already paid price, I feel extremely cheated. According to Iceland Air, its the 3rd party/ Kayak's fault for hiding. I told them they are the one who are using 3rd party to sell tickets so the responsibility goes to both sides."
Μειονεκτήματα: "When purchasing of ticket it hide that there is not a complimentary first bag check. To find out at the airport check-in that have to pay additional $190 ($95x2) to already paid price, I feel extremely cheated. According to Iceland Air, its the 3rd party/ Kayak's fault for hiding. I told them they are the one who are using 3rd party to sell tickets so the responsibility goes to both sides."
Πλεονεκτήματα: "I really want to thank the gate staff in Seattle for helping me retrieve my laptop from security in time to board the plane with it. They didn't have to do that and it was a huge help to me."
Πλεονεκτήματα: "Everything was awesome"
Πλεονεκτήματα: "I really liked the fun facts about Iceland on seat heads, and the seats were quite comfy as well. Everyone was really friendly. As far as being trapped in a tiny space too high up in the air can be, it was quite enjoyable."
Πλεονεκτήματα: "Finally, an airline the figured out boarding by allowing those in window seats on board first, then middle seats, then aisle seats. So smart, smooth, and non-stressful! comfortable seats, hospitality was great, water so good, entertainment great. Wish the documentaries on iceland were better, they just seemed like advertisements for shops around iceland."
Μειονεκτήματα: "No meals on a long flight."
Μειονεκτήματα: "Rejkjavik aiport is woefully undersized and understaffed to handle the volume of passengers connecting through to other destinations. Jam-packed waiting areas and walking aisles and long queues in restrooms and refreshment areas. A lovely building, but not a pleasant experience at all."
Πλεονεκτήματα: "The services and staff is great in the plane"
Μειονεκτήματα: "While boarding the flight from amsterdam the plane was too hot and suffocated due to some technical difficulty. I almost passed out sitting at my seat until they gave me some cold towels and cold water. the temperature inside the plane was at 35C and everyone was sweaty before the plane took off and the engines got rolling."
Πλεονεκτήματα: "On time, polite and helpful assistance at airport with seat assignmnent issue ( all seats on a four leg ticket had been unassigned after assignment three months prior), generous leg room, very good tea on flight. Slept in Reykjavik airport on long layover due to dreadful weather. More comfortable than most airports."
Μειονεκτήματα: "All was fine."
Πλεονεκτήματα: "The entertainment on the planes is fairly good with lots of movie, TV show and music choices."
Μειονεκτήματα: "Icelandair's systems went down for two hours during Check-In. Didn't get a boarding pass for my connecting flight. Flight left an hour late. No information as to what was going on and how to deal with missed connecting flights."
Πλεονεκτήματα: "They brilliantly board passengers with window seats first! The seats are roomy and the lighting above the storage bins is a nice touch."
Πλεονεκτήματα: "Crew service"
Μειονεκτήματα: "Flight delays"
Πλεονεκτήματα: "Crew was very nice and both flights were smooth and timely"
Μειονεκτήματα: "Boarding area is a free for all so it's chaotic. Everyone in line is guaranteed a seat so I'm not sure why everyone is in such a panic at the line. They should work on the herding process."
Μειονεκτήματα: "Delays. Shuttle buses. No free meal."
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "No food served. Outdated movie programming options."
Πλεονεκτήματα: "Movies choices, free checked bag"
Μειονεκτήματα: "Lack of complimentary inflight snacks"
Πλεονεκτήματα: "The on demand movies and shows"
Μειονεκτήματα: "Paying for headphones"
Μειονεκτήματα: "No free meal for a long flight"
Μειονεκτήματα: "Our seats were said to be together but were across the aisle from each other, the boarding process was quite delayed and rather chaotic, boarding passes could not be printed (the attendants were very kind and tried to help). My bags were also lost between this flight and the next."
Πλεονεκτήματα: "Greenland. Always get a window seat. Fantastic."
Μειονεκτήματα: "I had to run from my incoming flight to the gate because they were "boarding". But they held us in a waiting room and then loaded on a bus in the rain (just above zero temp). There we stood on the bus for 25 minutes with no explanation of the delay. Finally out to the plane where we had to line up in the rain and blistering winds to get on the plane. Ruined my leather jacket."
Πλεονεκτήματα: "Efficiency, attentiveness, and competency of the crew. ALSO: Baggage included in the fare - no surprises."
Μειονεκτήματα: "The industry standard of cramming patrons into tight quarters. NOTE: These ratings and comments apply to all four flights between Boston and Stockholm."
Μειονεκτήματα: "Seats do not recline. Saga class was nothing special"
Μειονεκτήματα: "Broken seat. Couldn't recline. Another seat than that booked online."
Πλεονεκτήματα: "On Time, efficient."
Μειονεκτήματα: "The stewardesses disappeared and were hard to contact."