Βρείτε φθηνές πτήσεις από Βοστώνη προς Ηράκλειο

Πλεονεκτήματα: "The crew was very accommodating"
Μειονεκτήματα: "Entertainment system was old and with few choices"

Πλεονεκτήματα: "Excellent service from the crew and prices were good."
Μειονεκτήματα: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."

Μειονεκτήματα: "Terribly uncomfortable seat."

Μειονεκτήματα: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"

Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"

Μειονεκτήματα: "The seats in coach are incredible small and the seats reclines way to far."

Πλεονεκτήματα: "Great crew"

Πλεονεκτήματα: "Crews was very good and helpful."
Μειονεκτήματα: "I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag."

Μειονεκτήματα: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"

Μειονεκτήματα: "Difficult if not impossible to sleep in coach"

Πλεονεκτήματα: "The crew were very friendly."

Πλεονεκτήματα: "Flight was on time. Friendly crew and professional."
Μειονεκτήματα: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."

Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."

Πλεονεκτήματα: "Everything, but the lack of entertainment, and the seats I bought were separated."
Μειονεκτήματα: "The lack of entertainment, and the seats I bought were separated."

Πλεονεκτήματα: "Crew helpful. Seats comfortable. Slept most of flight."
Μειονεκτήματα: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"

Πλεονεκτήματα: "On time; everyone friendly and helpful."

Πλεονεκτήματα: "Friendly and high quality service"

Πλεονεκτήματα: "Kindness, courtesy and smiles"
Μειονεκτήματα: "nothing in particular"

Πλεονεκτήματα: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."

Πλεονεκτήματα: "Just another flight, nothing special."

Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."

Μειονεκτήματα: "We were packed into the airplane like sardines!"

Πλεονεκτήματα: "Quiet, staff do not bother you. Seats are big enough to rest."
Μειονεκτήματα: "Boarding and sitting takes a bit of time."

Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "Super slow boarding. Long lines at check in"

Πλεονεκτήματα: "Friendly service, superfast check-in"
Μειονεκτήματα: "The entertainment remote was not working and the crew member could not fix it. Indicated that his happens and that the planes are supposed to be refurbished within the year. The screen was the most user-unfriendly I have seen in a long time"

Μειονεκτήματα: "Seats too small/legroom."

Πλεονεκτήματα: "The staff was excellent and friendly"
Μειονεκτήματα: "I didn't enjoy the food"

Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"

Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."

Πλεονεκτήματα: "The service on board was excellent, I would use this airlines in the future..."

Πλεονεκτήματα: "No problems."

Μειονεκτήματα: "Too narrow seats."

Πλεονεκτήματα: "Quick flight, good service"
Μειονεκτήματα: "Old airplane crappy entertainment system"

Μειονεκτήματα: "They could not give me an aisle seat which I had requested. The cabin felt as if you were sitting in a tin can. Very restricted for an almost 8-hour flight. Plus arriving in Athens I discovered that my bag was nowhere to be found. I am still waiting to hear from Swiss about my lost valise..."

Πλεονεκτήματα: "Everything ran like clockwork"

Πλεονεκτήματα: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Μειονεκτήματα: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Πλεονεκτήματα: "The staff was courteous and pleasant"
Μειονεκτήματα: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"

Πλεονεκτήματα: "Swiss Air was the best airline ever!"

Πλεονεκτήματα: "Staff was friendly and accommodations were nice"
Μειονεκτήματα: "Delayed flight and lost my luggage..."

Πλεονεκτήματα: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Μειονεκτήματα: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."

Πλεονεκτήματα: "The flight itself was good, smooth."
Μειονεκτήματα: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."

Πλεονεκτήματα: "Food, entertainment, attentive staff"
Μειονεκτήματα: "plane was delayed"

Μειονεκτήματα: "Small seats ,and temperature too hot"

Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Communication was terrible."

Πλεονεκτήματα: "Flight attendants were sympathetic and helpful."
Μειονεκτήματα: "Delay after the pilot ensured we would arrive on time with the delay."

Πλεονεκτήματα: "Seats are roomy"
Μειονεκτήματα: "Selection of movies rather poor"

Πλεονεκτήματα: "We had delays boarding and no one was there to explain why."

Μειονεκτήματα: "Terrible service. Crew was unfriendly and unhelpful. There seems to be an element of arrogance when flying with this airlines."

Μειονεκτήματα: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."

Πλεονεκτήματα: "Fabulous service"
Μειονεκτήματα: "Not a thing"

Πλεονεκτήματα: "Internet on board for 3 euros"

Μειονεκτήματα: "N"

Μειονεκτήματα: "Nothing"

Πλεονεκτήματα: "Organized, clean"
Μειονεκτήματα: "Kinder crew, better headphones"

Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Food was just ok."

Πλεονεκτήματα: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Μειονεκτήματα: "The seat and service."

Πλεονεκτήματα: "Flight was almost on time, boarding is always cumbersome but personel very helpful"
Μειονεκτήματα: "Too many extra charges now, especially baggage. Breakfast was skimpy and no consideration for health"

Μειονεκτήματα: "The four hour delay which made me miss my conecting flight causing me to spend an entire day at the airport waiting for a available flight making me miss a portion of the travel tour I booked"

Πλεονεκτήματα: "Lots of space....very comfortable seat."
Μειονεκτήματα: "Can’t think of a thing."

Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."

Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."

Μειονεκτήματα: "There is too little leg room; knees hitting seat in front of me."

Μειονεκτήματα: "The list of movies was poor"

Πλεονεκτήματα: "The service was amazing. Why can’t US carriers be like them?!"

Μειονεκτήματα: "They didn’t let us in the flight because the first flight was missed! It was a terrible experience to wait at the airport calling Lufthansa Airlines over and over again with no result..."

Πλεονεκτήματα: "Beautiful new plane — supremely clean"

Πλεονεκτήματα: "First class was amazing."

Πλεονεκτήματα: "Nice plane. On time, excellent service, great entertainment options. I almost always fly Lufthansa as it’s the best value for the price."

Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."

Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."

Πλεονεκτήματα: "Caring staff, nice TV screens, good food."

Μειονεκτήματα: "Stroller damaged by cargo people"

Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"

Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."

Πλεονεκτήματα: "My booking and ticketing went very well Lufthansa was great"

Πλεονεκτήματα: "Good service. Multiple languages."
Μειονεκτήματα: "Lights were on too much. No time to sleep."

Μειονεκτήματα: "More variety in entertainment would be good;"

Πλεονεκτήματα: "All of the above"
Μειονεκτήματα: "We were delayed for two. Hours"

Πλεονεκτήματα: "Comfort, food, service - all were superb."
Μειονεκτήματα: "Can't think of a thing."

Πλεονεκτήματα: "On time, very pleasant crew, good, ample food."

Πλεονεκτήματα: "Good food and movies"
Μειονεκτήματα: "seat had problems mechanically"

Πλεονεκτήματα: "Food was by good"
Μειονεκτήματα: "The cabin air at my seat was very stuffy. There's no air vents and I can't control getting fresh air"

Πλεονεκτήματα: "Planes were new. Delayed flights but caught up by staff."
Μειονεκτήματα: "Food was terrible. Check in process chaotic. Service was fair."

Πλεονεκτήματα: "The flight was on time. The crew was friendly and efficient."

Πλεονεκτήματα: "Safety and ease of flying- cleanliness too"
Μειονεκτήματα: "No food at all! The system for getting food was unclear."

Πλεονεκτήματα: "Excellent service....very comfortable."

Πλεονεκτήματα: "Uneventful."
Μειονεκτήματα: "And packed in like rolled up silk undergarments."

Πλεονεκτήματα: "Food wine and professional courteous staff. So much nicer than American airlines"

Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"

Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"

Πλεονεκτήματα: "Lufthansa took great care of my two cats transport abroad. They went overboard in my estimation and along with partner Adria Airways I couldn't be more grateful,and so are the kitties, for the wonderful care. ."

Πλεονεκτήματα: "Great food, on time arrival"
Μειονεκτήματα: "Seats are very tight."

Πλεονεκτήματα: "The entertainment was terrific for a long flight. Staff was friendly and helpful."

Πλεονεκτήματα: "A new plane, the service was good."

Μειονεκτήματα: "The crew was not friendly. The cabin temperature was set very high (~75f or higher) the entire flight without any individual vents for airflow, so that many passengers were uncomfortable and sweating during the flight. The food provided was poor quality (for the meal, I chose chicken which was boiled pieces of chicken without any flavor - I feed my cats better!). I will try and avoid flying this airline in the future at all costs."

Πλεονεκτήματα: "The whole flight went in time and all was well..."
Μειονεκτήματα: "But when we got to Barcelona we had to wait 40 mins to get off the plane and another 2 hours to get our luggage. The baggage handlers went on strike."

Μειονεκτήματα: "In Boston, the boarding process was worst I have seen of any airlines and terribly organized. Given it was 747 flight, the boarding took over an hour and 50 min behind scheduled start time. The crew did not board until after the scheduled boarding time. No crowd control or baggage control announcements. compounded with traffic on the runway"

Πλεονεκτήματα: "Very nice flight attendants, the food was good, enough leg space."
Μειονεκτήματα: "My entertainment screen kept freezing, which was quite annoying when you are trying to watch a movie."

Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "N/A"

Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."

Πλεονεκτήματα: "The crew was very kind"

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Πλεονεκτήματα: "Muslim food"

Μειονεκτήματα: "Still don’t have my luggage yet"

Μειονεκτήματα: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Πλεονεκτήματα: "Loved the smooth ride."
Μειονεκτήματα: "Bathroom was pretty nasty"

Πλεονεκτήματα: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Μειονεκτήματα: "Not being to help on the ground in Copenhagen with delta issues"

Πλεονεκτήματα: "economy plus seats were nice, great movie selection, especially international movies"
Μειονεκτήματα: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Μειονεκτήματα: "Flight got cancelled"

Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."

Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Πλεονεκτήματα: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Μειονεκτήματα: "Food quality was not so good."

Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"

Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"

Πλεονεκτήματα: "General flight journey"

Μειονεκτήματα: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Μειονεκτήματα: "Entertainment"

Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"

Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "Seat confort on long flights, leg rooms,"

Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Μειονεκτήματα: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Πλεονεκτήματα: "Crew was awesome"
Μειονεκτήματα: "."

Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"

Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"

Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"

Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Μειονεκτήματα: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Πλεονεκτήματα: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Πλεονεκτήματα: "The flight was great."

Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Μειονεκτήματα: "old plane, tight and uncomfortable"

Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Μειονεκτήματα: "OLD plane without comfort or entertainment"

Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"

Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Πλεονεκτήματα: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Μειονεκτήματα: "No complaints at all."

Πλεονεκτήματα: "The staff and crew"
Μειονεκτήματα: "Nothing"

Πλεονεκτήματα: "It was a short flight so it was O.K."
Μειονεκτήματα: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."

Πλεονεκτήματα: "Everything was great!"
Μειονεκτήματα: "Nothing to complain about"

Μειονεκτήματα: "Sorry the attitude to help people after a cancelled flight is sucks,"

Πλεονεκτήματα: "Flight was excellent crew awesome."
Μειονεκτήματα: "Nothing"

Πλεονεκτήματα: "The food was good, the crew was friendly, and the plane was clean."
Μειονεκτήματα: "flight out of Ghana was delayed by 2 hours."

Πλεονεκτήματα: "Easy and quick boarding."
Μειονεκτήματα: "Seat space was tight"

Πλεονεκτήματα: "Impressed with food and crew!!"

Μειονεκτήματα: "Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room."

Μειονεκτήματα: "Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for."

Πλεονεκτήματα: "Crew were wonderful."
Μειονεκτήματα: "It would be good if ba could stop losing my luggage."

Πλεονεκτήματα: "Wonderful crew!"
Μειονεκτήματα: "It is impossible to get comfortable in those seats."

Πλεονεκτήματα: "Direct boarding from business class lounge!"

Πλεονεκτήματα: "Crew was very accommodating, seats were comfortable"
Μειονεκτήματα: "everything was good"

Πλεονεκτήματα: "The crew was very good, really polite and nice and helpful. Pilots or the plane's auto landing system did a good touch down in a hard windy condition at Ohare."
Μειονεκτήματα: "Cramped seating as usual in economy, but BA's is better than others in most cases. A few extra inches of leg and knee room would make all the difference in the world. Our worst experience is the over zealous highly inefficient very slow tedious carry on bag security system at Heathrow terminal 5."

Μειονεκτήματα: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."

Πλεονεκτήματα: "Boarding process was very orderly. The 2-4-2 seating arrangement is quite nice for economy as it is a bit more spacious & comfortable. Sat in window seat with a huge compartment storage next to me by window - great for easy access to electronics, etc.. Great movie selection. Short and efficient flight and my fears about basic economy ticket were dissipated as I was able to check a bag and get better seat assignment at airport."
Μειονεκτήματα: "Slow service, not served dinner until almost 10pm. Lights were never turned down so difficult to sleep altho I had eye mask and noise cancelling headphones. Seats are not super comfortable but if you bring neck pillow and blanket it’s better."

Μειονεκτήματα: "Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!"

Πλεονεκτήματα: "Wonderful service ....i like everything"
Μειονεκτήματα: "Everything was okay"

Μειονεκτήματα: "Everything was sub par with BA. We upgraded to world traveler plus and the seats were old, there was trash from the previous flight and the tv screens were from 1995. The movies are only on loop so when you take off and are finally allowed to turn on the tv, the movies are 25 minutes in. All around a waste of money. Will never fly BA AGAIN!!"

Πλεονεκτήματα: "Missed my connection. Been at airport 6 hrs to get to Milan"
Μειονεκτήματα: "Boston crew not checking me in and missing my connection"

Πλεονεκτήματα: "Crew was great, food was excellent."

Πλεονεκτήματα: "Did not even fly"
Μειονεκτήματα: "Our flight was cancelled due to weather. This happens. But it was the worst customer service experience I have ever had. I spoke with four people at British Airways and five people at the booking agent. Nobody wwpuld verify anything. British Air even said at one point “you are not a customer because you booked through an agent”. That gentleman would not even transfer me to a supervisor for help. He told me “they didn’t exist”. I will never attempt to fly them again."

Πλεονεκτήματα: "Checking in efficient, lounge comfortable"
Μειονεκτήματα: "Average service. Crew not very interested."

Πλεονεκτήματα: "The flight attendants were very friendly and helpful - much better than my experiences recently on SwissAir and TAP. That made the difference between an acceptable flight experience and a good one. Food and entertainment options were fine - nothing to write home about."
Μειονεκτήματα: "My food tray was broken - okay to eat on but hopefully fixed soon."

Πλεονεκτήματα: "The plane was new. The crew was awesome and the flight short."

Πλεονεκτήματα: "Entertainment, blanket"
Μειονεκτήματα: "Not enough leg room, chocolate dessert"

Πλεονεκτήματα: "My favorite was the food. I ordered vegetarian dairy free. It was fantastic. The crew was pleasant to everyone."

Πλεονεκτήματα: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Μειονεκτήματα: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."

Μειονεκτήματα: "overhead storage was inadequate. People were allowed to carry on bags to large to fit the overhead bins correctly."

Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "Announcement was made that flight was delayed for at least two hours and that delay might be longer or might be cancelled. Desk staff specifically said they would not help rebook until the 2 hour delay had passed. I bought a ticket on Delta amd actually flew to London."

Μειονεκτήματα: "Everything was fantastic."

Πλεονεκτήματα: "The food on the flight was good and the wheelchair assistance was good too."

Πλεονεκτήματα: "The staff was very friendly, responsive, and helpful. They made sure we had timely service for all aspects of the trip. Business class was comfortable."
Μειονεκτήματα: "Food had a bit too much sodium. Not a wide enough movie selection in the entertainment."

Πλεονεκτήματα: "Flight attendants are very helpful. Food options are better than American Airlines."
Μειονεκτήματα: "The seats are narrow, could be wider (please see Cathay Pacific layout - they are the best in the One World Alliance). The amount of storage space at the seat level was limited. Limited lighting available when one wants lights for personal use. Lastly, the person sitting in the window seat has to "step over" the aisle person (is he/she is sleeping) - not a good design."

Πλεονεκτήματα: "Crew members were all very nice.the flight was on time."
Μειονεκτήματα: "The breakfast served before landing was no good,"

Πλεονεκτήματα: "Service, food, safety video"
Μειονεκτήματα: "Delayed flight"

Πλεονεκτήματα: "On time. Decent legroom. Average movies -- a bit bland."
Μειονεκτήματα: "Daytime flight, Boston to London. Fair breakfast. But instead of a decent snack and wine before landing 7pm, they gave chips and cookies and no wine."

Πλεονεκτήματα: "Staff and leg room"

Μειονεκτήματα: "the last part from london to milan was not great they did not offer coffee or water and the crew was very unfriendy"

Πλεονεκτήματα: "Customer service was excellent"
Μειονεκτήματα: "Nothing"

Πλεονεκτήματα: "Otherwise great flight"

Μειονεκτήματα: "Cabin crew seemed uninterested in passengers. Hot food was honestly disgusting and there were no snacks other than a sugary chocolate bar"

Μειονεκτήματα: "Please fix the boarding process."

Πλεονεκτήματα: "Everything! Best airline ever."

Πλεονεκτήματα: "Timely boarding and arrival. Friendly service."
Μειονεκτήματα: "The entertainment was not really good - very few movie options. Food was so-so, not really anything as good as it can be."

Μειονεκτήματα: "Everything important was missing. Poor poor."

Μειονεκτήματα: "My sound in the movie didn't work as the headphone jack wouldn't work. It made the movie unwatchable."

Πλεονεκτήματα: "flight attendants excellent...food was not good.but Fri is were great. Thank you"

Πλεονεκτήματα: "Entertainment was excellent"
Μειονεκτήματα: "Food was okay"

Πλεονεκτήματα: "I was not made to board the plane because I didn't have a transit visa to London causing me to be stranded in Boston.i called the customer service a month before my departure but he was not able to tell me to get a transit visa to London before my departure"
Μειονεκτήματα: "British airways were not helpful....webjet costumer service did not also provide me with enough information before booking me on the flight...I therefore need a refund of my money ASAP"

Μειονεκτήματα: "I was not let onto the flight as my passport was expiring in less than 3 months and the EU has restrictions against this. My disappointment stems from the fact that I was not given any warning that this was a concern before I arrived at the airport. So, I was unable to use the ticket and have been subsequently told that I cannot be refunded for any part of the ticket. As a consequence, I will not be using Finnair again at any point in the future."

Μειονεκτήματα: "The seats"

Πλεονεκτήματα: "Comfort"
Μειονεκτήματα: "Late and bad communication"

Πλεονεκτήματα: "Modern screens and seats"
Μειονεκτήματα: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"

Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Service was slow and sparse"

Πλεονεκτήματα: "Reasonably comfortable seat"
Μειονεκτήματα: "Food quality was poor."

Πλεονεκτήματα: "Fine flight once we were in the air."
Μειονεκτήματα: "There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B."

Μειονεκτήματα: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."

Πλεονεκτήματα: "The food, the crew, the entertainment."
Μειονεκτήματα: "It was an excellent flight!"

Πλεονεκτήματα: "Timing, easy boarding."
Μειονεκτήματα: "Nothing"

Μειονεκτήματα: "Phone chargers did not function"

Πλεονεκτήματα: "It was fine."
Μειονεκτήματα: "Seats are a little crammed."

Μειονεκτήματα: "Επιβίβαση"

Πλεονεκτήματα: "Gfggfgggvfvfvfgfdhygtgdhfffdcdcf"
Μειονεκτήματα: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"

Πλεονεκτήματα: "Left on time fast out"
Μειονεκτήματα: "Dos not Get any food"

Μειονεκτήματα: "I wish there was a bigger selection of movies and tv-shows to watch."

Πλεονεκτήματα: "The movie/tv selection was extensive"
Μειονεκτήματα: "I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic."

Μειονεκτήματα: "Lost bags, dirty plane, seats switched from together with my wife on our honeymoon to seperate."

Μειονεκτήματα: "I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine."

Πλεονεκτήματα: "First time experience with Iberia. Very comfortable, friendly & good service."

Πλεονεκτήματα: "Everyone was very nice"
Μειονεκτήματα: "Some more space"

Μειονεκτήματα: "Seating and not so friendly"

Πλεονεκτήματα: "clean"
Μειονεκτήματα: "No legroom, plane too warm, movies were unedited, but most of all we missed our connection and there wasn't even an apology, or any compensation. We missed the main event of our trip and were very disappointed. There was only 45 minutes scheduled between the two flights--in which you had to traverse the huge Madrid airport (train), and go through customs and security again. We were 5 minutes late to the gate--after being told in Miami they would hold the plane for us."

Μειονεκτήματα: "My USB connector didn’t work"

Πλεονεκτήματα: "Comfortable flight good crew and entertainment"

Πλεονεκτήματα: "Philadelphia to London"

Πλεονεκτήματα: "The flight itself was fine"
Μειονεκτήματα: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."

Μειονεκτήματα: "late departure from boston resulted in late arrival in madrid.More than 12 passengers missed the connecting flight to malaga by about ten minutes. iberia could have delayed the flight to malaga and its customers would have had a much better day."

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Rarely served drinks, 1h 30 min delayed flight, therefore missed connecting flight, mo assistance at all from crew regarding alternative connections, I will never fly with Iberia again"

Πλεονεκτήματα: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Μειονεκτήματα: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."

Μειονεκτήματα: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."

Πλεονεκτήματα: "Crew was very nice and accommodating to the fact that I didn't speak too much Spanish"
Μειονεκτήματα: "I wasn't sure my chicken was cooked. There was enough other good anyway, I wasn't hungry."

Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"

Πλεονεκτήματα: "Emergency exit seats. Very narrow though."
Μειονεκτήματα: "I don't know what they served us. I wouldn't call that food. Breakfast was even more depressing than dinner. No entertainment system, except those collective screens – everybody needs to watch the same movie. Staff was rude and flight was 2 and half hours LATE."

Πλεονεκτήματα: "The flight was smooth."
Μειονεκτήματα: "They were very unhelpful in flight changes and schedule changes. I was very disappointed in all the travel agents we spoke with. They were all very unhelpful except for one lady who helped change our reservations. I will not be flying Iberia, British Airways, or Americans airlines ever again. My experience was terrible."

Πλεονεκτήματα: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Μειονεκτήματα: "The only thing that I wish was different was that they had a vegetarian food option available"

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"

Μειονεκτήματα: "There was no complimentary water provided"

Μειονεκτήματα: "Very pleased with overall service and hospitality"

Μειονεκτήματα: "Flt attendants unnecessarily bossy."

Πλεονεκτήματα: "It was short."
Μειονεκτήματα: "Staff was not attentive to customers needs."

Πλεονεκτήματα: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Μειονεκτήματα: "See above"

Πλεονεκτήματα: "Attention was very goog and polite"

Πλεονεκτήματα: "Fast boarding, excellent entertainment, crew were friendly and helpful. Arrived 45 min early, which made the drive to downtown easy."
Μειονεκτήματα: "Check in online was useless, still had to stand in line to check luggage. Food was ok, kind of mushy chicken, cold bread, and minuscule salad. Breakfast was a sad cold and dry ham and cheese croissant."

Πλεονεκτήματα: "Super quick boarding"
Μειονεκτήματα: "Have to pay for water & coffee, etc."

Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."

Πλεονεκτήματα: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Μειονεκτήματα: "Nothing really stands out unless you want to make coach like 1st class for the same price"

Πλεονεκτήματα: "Speed of boarding and free wine!"
Μειονεκτήματα: "Despite asking the crew 3x, the TV in my seat did not work. Each time I asked it was like they were hearing it for the first time. They wrote down my seat number and never came back. Thankfully I had a book! The seats were horribly uncomfortable and my legs and behind went numb several times. The food was awful and I regret eating it as I had a stomachache for several hours."

Πλεονεκτήματα: "On time, no hassles. The flight went well."
Μειονεκτήματα: "Didn't have any non meat food available on Good Friday. Apparently, the airline ran out."

Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "No free snacks or drinks"

Πλεονεκτήματα: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"