Πλεονεκτήματα: "Wonderful on board service from the crew"
Μειονεκτήματα: "Flight was 90 minutes late."
Πλεονεκτήματα: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Πλεονεκτήματα: "Food was good and plentiful."
Μειονεκτήματα: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"
Πλεονεκτήματα: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Μειονεκτήματα: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Πλεονεκτήματα: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."
Μειονεκτήματα: "Nothing. The best airline I've flown across the board."
Μειονεκτήματα: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Μειονεκτήματα: "A little more leg room would be great"
Πλεονεκτήματα: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Μειονεκτήματα: "The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!"
Μειονεκτήματα: "Crew was rude and slow"
Πλεονεκτήματα: "Great friendly crew. Efficient systems."
Μειονεκτήματα: "Tight seats. Very little leg room."
Πλεονεκτήματα: "Very smooth"
Πλεονεκτήματα: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Μειονεκτήματα: "The leg room or seat closeness."
Πλεονεκτήματα: "Great staff and air flight attendants"
Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Πλεονεκτήματα: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Μειονεκτήματα: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"
Πλεονεκτήματα: "Flight staff was attentive and professional."
Μειονεκτήματα: "The food was mediocre."
Πλεονεκτήματα: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Μειονεκτήματα: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."
Μειονεκτήματα: "Cabin temperature was a little hot"
Μειονεκτήματα: "Boarding is a mess There is no order at all That delays the flight"
Πλεονεκτήματα: "Nice experience."
Μειονεκτήματα: "Seats are not so comfortable. Crew is nice, but not too nice"
Πλεονεκτήματα: "I was rerouted to another country so that I could still make it to Greece on the same day."
Μειονεκτήματα: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."
Μειονεκτήματα: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Πλεονεκτήματα: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Μειονεκτήματα: "The legroom in economy is just as bad as you would expect."
Μειονεκτήματα: "Seats and handling of luggage"
Πλεονεκτήματα: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Μειονεκτήματα: "No complaints. Smooth from start to finish."
Πλεονεκτήματα: "EVERYTHING WAS AWESOME BEFORE THE PLANE EVEN TOOK OFF!! My flights somehow got real messed up and everything down to my luggage had to be input manually. I wasn't sure if it was going to make it with me to the final destination. But it did! The head rest blew me away just as i sat. I love to know I can fall asleep and not have neck problems. And everything from the movies to the service to the food was great! My first international yet BEST experience in economy class was all worth it!"
Πλεονεκτήματα: "Very little legroom, food was excellent"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "The punctuality."
Μειονεκτήματα: "The food was not up to the mark."
Πλεονεκτήματα: "staff were very helpful"
Πλεονεκτήματα: "We arrived early"
Μειονεκτήματα: "No entertainment, no pillows or blankets, uncomfortable seats"
Μειονεκτήματα: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"
Μειονεκτήματα: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Μειονεκτήματα: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"
Μειονεκτήματα: "Too narrow seats."
Πλεονεκτήματα: "Excellent customer service, and on time flight"
Πλεονεκτήματα: "Flight was not full and I was able to have several seats to spread out"
Πλεονεκτήματα: "The flight attendants were perfect and very professional. I had a toothache on both flights back and forth. And on both flights, the crew members were always keeping an eye on me. Thanks so much. And also the pilots did an amazing job on making the flight as smooth as possible, love the 777! Thank you Swiss. I'm flying again to Athens this summer, I'm going with Swiss :)"
Πλεονεκτήματα: "Great service and flight. Thank you kayak for the great price!!"
Πλεονεκτήματα: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."
Πλεονεκτήματα: "The staff was courteous and pleasant"
Μειονεκτήματα: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"
Πλεονεκτήματα: "I was extremely pleased with everything about my SWISS flight. I have family in Switzerland and have flown 8 times in the last 5 years. This was by far my best flight."
Μειονεκτήματα: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."
Πλεονεκτήματα: "efficient boarding ang pre- boarding"
Μειονεκτήματα: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"
Πλεονεκτήματα: "I am a big guy but the interior of this plane is laid out for more room than commuter flights are in the States. The window seats sit further off the wall so there is room for my shoulders to not be forced into the wall."
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"
Πλεονεκτήματα: "All what you served !"
Μειονεκτήματα: "Everything is okey !"
Μειονεκτήματα: "Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled."
Πλεονεκτήματα: "Some crew was attentive, others were not. Piloting was good"
Μειονεκτήματα: "Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight."
Πλεονεκτήματα: "Very uncomfortable"
Μειονεκτήματα: "More cushion"
Μειονεκτήματα: "The flight from Washington DC to Istanbul was very comfortable but the flight from Istanbul to Lahore was very uncomfortable. It was not worth the money. Turkish air line should use better And newer airplanes between Istanbul and Lahore"
Πλεονεκτήματα: "Food was good enough."
Μειονεκτήματα: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
Πλεονεκτήματα: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Μειονεκτήματα: "Seats on this flight were even smaller than the previous. It almost feels that these seats were designed for little kids."
Πλεονεκτήματα: "Great service , great planes"
Μειονεκτήματα: "All was great"
Πλεονεκτήματα: "The crew was nice I had good seats"
Μειονεκτήματα: "The kosher food was bad"
Πλεονεκτήματα: "Everything is nice with Turkish airlines"
Μειονεκτήματα: "because your flight from Sarajevo to Istanbul was delayed we missed the connection to the SFO flight and had to stay another 24 hours in Turkey + pay $60 for visas......this was a connection that you had scheduled!"
Πλεονεκτήματα: "The plane was Old !! We, Stevo and me Julie were scared but glad the trip will be over. We did not know the rules that MK had as far as how much $ and golden jewlery one can have befor you had to report it. Thank God we did not have to give up anything."
Πλεονεκτήματα: "I was upgraded. Food was great"
Μειονεκτήματα: "Flight was late"
Μειονεκτήματα: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Πλεονεκτήματα: "It was a short flight. Lemonade"
Πλεονεκτήματα: "Service, food, staff—all excellent!"
Μειονεκτήματα: "The cabins on both flights were too warm."
Μειονεκτήματα: "The Turkish Government would not let me into the country to take these flights. I do not know whether I will get a refund."
Πλεονεκτήματα: "This was my first time traveling with Turkish Airlines and the experience was awesome. The staff was very courteous from LAX till my final destination. The cabin crew was friendly and helpful, the flight entertainment system had new movies and television series. The best part of the journey for me was the chef greeting you when you board the plane. Overall a five-star experience."
Πλεονεκτήματα: "I was very impressed that I am already looking to travel again with the airline on my next travel!"
Πλεονεκτήματα: "Everything was great but I particularly liked the meals."
Μειονεκτήματα: "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."
Μειονεκτήματα: "Too dirty and service is very slow!"
Πλεονεκτήματα: "The luggage limit,the food was excellent!!"
Πλεονεκτήματα: "Overall the experience was good with friendly staff."
Μειονεκτήματα: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"
Μειονεκτήματα: "No miles. No notification either. Seems very arbitrary"
Πλεονεκτήματα: "The quality of their team"
Πλεονεκτήματα: "Boarding and crew"
Μειονεκτήματα: "Food. The veg options were very bad."
Πλεονεκτήματα: "Just excellent, everything up the standards."
Πλεονεκτήματα: "The food was pretty good"
Μειονεκτήματα: "The seats were too close so you could hardly move when the seat in front reclined. They didn't clean the bathroom during an entire 13 hour flight and it needed it."
Πλεονεκτήματα: "I just like Turkish airlines"
Πλεονεκτήματα: "The flight took off and landed as scheduled. Boarding was quick and without any hassle. Food was served with in an effective way, and in a friendly manner. Food and drinks were of a good quality and passengers were taken into consideration. Thank you very much."
Μειονεκτήματα: "I have nothing to complain about. I did not at any time feel disappointed about anything."
Μειονεκτήματα: "Everything was truly great except for some passengers who felt they could stand in the aisles (and anywhere else they wanted) and lean over people while they were eating as their meals with religious dietary restrictions had already been served. I feel the flight crew could have handled them a little better. Still thought the rest of the service was fantastic."
Πλεονεκτήματα: "Operativity, cleaning, food,"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "My screen wasn't working"
Πλεονεκτήματα: "Efficient transfer aside.from long security process. Beautiful plane."
Μειονεκτήματα: "Long security process. Limited leg room."
Πλεονεκτήματα: "Kind and professional staff, smooth check-in procedures, comfortable flight."
Μειονεκτήματα: "I guess this is not related to the TK airlines itself, but once passengers check in and about to board, there is not toilet, so if you need that facility, you have to go out and through the security screening again."
Πλεονεκτήματα: "Delicious meals, friendly crew, good selection of entertainment."
Πλεονεκτήματα: "great good/service and very comfortable flight."
Μειονεκτήματα: "I wasn't given an option to ask for a vegan meal at any point in the booking process. When I asked for a vegan meal on the plane the crew said I should have asked for one ahead of time and did not have a vegan meal for me."
Πλεονεκτήματα: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."
Πλεονεκτήματα: "Everything worked well. Service, food, entertainment, et all."
Μειονεκτήματα: "nothing was amiss."
Πλεονεκτήματα: "Very comfortable seats and BIG aircraft."
Πλεονεκτήματα: "The Turkish airline staff was great and very helpful"
Μειονεκτήματα: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."
Μειονεκτήματα: "Leg room"
Πλεονεκτήματα: "Seating could be wider."
Πλεονεκτήματα: "The service was good, the food was good. No complaints"
Πλεονεκτήματα: "All amazing"
Μειονεκτήματα: "The temperature was a little bit low."
Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "Check-in in Munich took way too long. The lines were confusing and the agent opened another lane and took about 30 people who were behind us in line ahead of us."
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "The crew is good and friendly"
Μειονεκτήματα: "To be committed to the time of departure"
Πλεονεκτήματα: "I did not make this connection due to delayed first flight and the most poorly organized and staffed airport!!!"
Μειονεκτήματα: "Getting reimbursed!"
Πλεονεκτήματα: "The crew was excellent"
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Μειονεκτήματα: "No delays!!"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "crew was great and flight was on time"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Great service. Friendly staff"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "The food, crew was nice and polite."
Μειονεκτήματα: "Didn't have any entertainment"
Μειονεκτήματα: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "One thing that sticks out the most for me is how rude the airport crew are. A lot of people (including me, at first) were confused about the gate. One knows the gate isn’t always what it says on the boarding pass. Especially if printed from a different airport. Anyway, not knowing that the gate won’t show on the screens until about an hour before departure time, we were asking a lot of the ground staff about which gate etc. They were very rude and dismissive."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Air attendants were nice"
Μειονεκτήματα: "Long queue for baggage check. Food was below average."
Πλεονεκτήματα: "We were given a meal"
Μειονεκτήματα: "The meal wasn't very good"
Μειονεκτήματα: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."
Πλεονεκτήματα: "The food and the crew"
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Μειονεκτήματα: "We're not on this flight"
Μειονεκτήματα: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."
Πλεονεκτήματα: "Services, friendly people, on time, comfortable"
Πλεονεκτήματα: "The food the seats"
Μειονεκτήματα: "It was basic"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Μειονεκτήματα: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "fare & connection time"
Μειονεκτήματα: "Check in opens 2 hours before the flight"
Πλεονεκτήματα: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Μειονεκτήματα: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Πλεονεκτήματα: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Μειονεκτήματα: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
Μειονεκτήματα: "Not a very organized airline from what I can tell. Check-in line took forever and was only staffed by 1 person. Although, this is generally true of most things in Greece (sorry to say) as the companies are simply not as efficient as those in bigger countries."
Πλεονεκτήματα: "Everything is perfect"
Πλεονεκτήματα: "The seat i got was great"
Μειονεκτήματα: "There was a delay"
Πλεονεκτήματα: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Μειονεκτήματα: "Movies available weren't to my taste, which isn't important anyway."
Πλεονεκτήματα: "One hour delay after boarding due to loosing our “slot”"
Πλεονεκτήματα: "The crew"
Πλεονεκτήματα: "The flight attendants were quite personable and engaged."
Μειονεκτήματα: "Huge delay... :("
Μειονεκτήματα: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Πλεονεκτήματα: "crew was great ,seats was better than good"
Πλεονεκτήματα: "Flight time was quite good"
Μειονεκτήματα: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Πλεονεκτήματα: "Everything was just right."
Πλεονεκτήματα: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Μειονεκτήματα: "The food. It was okay."
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Μειονεκτήματα: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."
Μειονεκτήματα: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Πλεονεκτήματα: "Timely departure and pleasant staff on board"
Μειονεκτήματα: "It was cold during the flight,"
Πλεονεκτήματα: "I liked the abundant choices for entertainment and the comfortable seating."
Μειονεκτήματα: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Πλεονεκτήματα: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Μειονεκτήματα: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Μειονεκτήματα: "I had a weelchair and nobody assist me in Viene in Austria And I lost"
Πλεονεκτήματα: "Safe trip"
Μειονεκτήματα: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Μειονεκτήματα: "Food was ok. Flight was delayed."
Πλεονεκτήματα: "new plane, half empty, good and friendly service"
Πλεονεκτήματα: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Μειονεκτήματα: "This was a great flying experience."
Μειονεκτήματα: "Flight significantly delayed so as to almost miss my onward flight to SFO."
Πλεονεκτήματα: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Μειονεκτήματα: "Seat backs were rock solid without use of a personal pillow."
Μειονεκτήματα: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."
Μειονεκτήματα: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Πλεονεκτήματα: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
Μειονεκτήματα: "Food part was missing."
Πλεονεκτήματα: "Excellent service."
Μειονεκτήματα: "Somewhat expensive for Vienna - Brussels one way route."
Πλεονεκτήματα: "Speaking of friendly sky. Great!"
Πλεονεκτήματα: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."
Πλεονεκτήματα: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Πλεονεκτήματα: "Flight was on time ,"
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Πλεονεκτήματα: "Everything was excellent!"
Μειονεκτήματα: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Μειονεκτήματα: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Πλεονεκτήματα: "Nice staff. efficient."
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Πλεονεκτήματα: "Most of the crew were nice. Efficient."
Μειονεκτήματα: "Ridiculously small seats and legroom."
Πλεονεκτήματα: "All flight members were servicing very pleasantly"
Πλεονεκτήματα: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Μειονεκτήματα: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Πλεονεκτήματα: "Service was great and the flight on time."
Πλεονεκτήματα: "The food was very good! And the movies you could choose too."
Πλεονεκτήματα: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Μειονεκτήματα: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."
Απαιτεί επιπλέον χρήματα για οποιαδήποτε θέση κατά την διάρκεια του check in 48 ώρες πριν την επιβίβαση. Αυτό δεν μου άρεσε!
Πλεονεκτήματα: "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Μειονεκτήματα: "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."
Πλεονεκτήματα: "Nothing, pretty much"
Μειονεκτήματα: "I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off."
Πλεονεκτήματα: "Food was fantastic. Crew was attentive and polite."
Πλεονεκτήματα: "Crew was good, short flight on an older aircraft, everything was fine"
Μειονεκτήματα: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."
Μειονεκτήματα: "This flight is apparently consistently late"
Μειονεκτήματα: "My bag making it to my destination not broken."
Μειονεκτήματα: "The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS."
Πλεονεκτήματα: "The crew is fantastic team,Dana is the best!Thank you"
Πλεονεκτήματα: "Crew is fantastik,Dana is the best"
Μειονεκτήματα: "they charged me for baggage when it was supposed to be included"
Πλεονεκτήματα: "Comfy and clean"
Πλεονεκτήματα: "Pleasant staff, wonderful food, very pleasant flight"
Μειονεκτήματα: "Nothing, everything was very good"
Πλεονεκτήματα: "On time flights both directions"
Μειονεκτήματα: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Μειονεκτήματα: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."
Πλεονεκτήματα: "Quick and no fuss"
Μειονεκτήματα: "No food and entertainment didn't work"
Μειονεκτήματα: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."
Πλεονεκτήματα: "No complaints"
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "I like it was fun"
Μειονεκτήματα: "I liked everything"
Πλεονεκτήματα: "Nothing. Rude staff. Horrible food and service."
Μειονεκτήματα: "No entertainment No food for vegetarians"
Πλεονεκτήματα: "A short connection"
Μειονεκτήματα: "Not possible for online check-in"
Μειονεκτήματα: "Not possible for online check-in"
Πλεονεκτήματα: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Μειονεκτήματα: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."
Πλεονεκτήματα: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."
Πλεονεκτήματα: "Quick flight"
Μειονεκτήματα: "Time it took to board and leave"
Πλεονεκτήματα: "Gave us food when they weren't required."
Μειονεκτήματα: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"
Μειονεκτήματα: "My luggage was lost."
Μειονεκτήματα: "It was very cold in airplane. Bad food. No covers. No tv"
Μειονεκτήματα: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."
Πλεονεκτήματα: "The staff was great"
Μειονεκτήματα: "The movies are outdated"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Small and uncomfortable prop plane. Boarded from rear only."
Πλεονεκτήματα: "The food was good as always, the crew is nice."
Μειονεκτήματα: "It's not really comfortable, but I guess that's because of the plane model and the economy class, so not much to do there. Boarding was delayed, and they put too many people on the bus taking you from the gate to the plane. The entertainment system should have more content."
Μειονεκτήματα: "I had a kid sitting on the seat behind me and kept kicking my seat. :("
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."
Πλεονεκτήματα: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Μειονεκτήματα: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Μειονεκτήματα: "Long Layovers"
Πλεονεκτήματα: "Good food, skillful pilot"
Μειονεκτήματα: "The cabin temperature was too warm and we had to keep asking for water to stay hydrated. Not enough drinks were offered. It was a long, uncomfortable flight."
Πλεονεκτήματα: "traveler's assistance check in on time smooth flying. nice snacks"
Μειονεκτήματα: "online check in is not available if starting out of Stuttgart !!!?"
Πλεονεκτήματα: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Μειονεκτήματα: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."
Πλεονεκτήματα: "Baggage allowance"
Μειονεκτήματα: "Too few movie choices."
Πλεονεκτήματα: "Luggage allowance"
Μειονεκτήματα: "Too few movie selections"
Πλεονεκτήματα: "Food and comfort was good for the price."
Μειονεκτήματα: "Had a horrible experience when my checked baggage was delayed on both my outward and return flights! And I got them after 2 day for the outward flight and after 3 days for the return flight. So that ruined my vacation. Very disappointed! :("