Μειονεκτήματα: "No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience."
Πλεονεκτήματα: "No idea why BA charge for food and drink - budget airline trait"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents."
Πλεονεκτήματα: "We flew 1st class. The crew going over was AMAZING!!!!"
Μειονεκτήματα: "LHR-ATL first class was awful. My spouse lost her seat to an aircrew member. (I'm very sick and we chose being across from each other for a reason). Boarding on both ends was horribly done. Last minute gate assignments, no crew, delay, boarded after coach. Hard bed, no service, crying baby"
Μειονεκτήματα: "Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!"
Πλεονεκτήματα: "No the seat was not super comfortable. In fact it was not even comfortable."
Μειονεκτήματα: "The seat size and comfort"
Μειονεκτήματα: "Better food choices."
Πλεονεκτήματα: "Service was good on the plane"
Μειονεκτήματα: "Thought I had purchased an optima coach, but was forced to pay $60 baggage fee. At checkin, asked for aisle seat, but agent had already assigned a middle seat. Then asked to change to an aisle seat, but she demanded $30 to change. Aftwr boarding was complete, there were at least 6 aisle seats empt"
Πλεονεκτήματα: "Great flight attendants. Great inflight entertainment. Food and beverage choice very good. Loved the safety video!"
Μειονεκτήματα: "Why was I in group 4 going out and in group 5 coming back, when I sat in almost the same row? Middle Overhead bins too small for regular carry on cases."
Μειονεκτήματα: "The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite."
Πλεονεκτήματα: "Wet lease with Qatar airways. The flight was delayed by over an hour and when on board the children's menu ordered on line was not available."
Μειονεκτήματα: "Wet lease with Qatar airways. The flight was delayed by over an hour and when on board the children's menu ordered on line was not available."
Πλεονεκτήματα: "On time - good service great entertainment"
Μειονεκτήματα: "All good"
Μειονεκτήματα: "Nothing. The flight was quick and boarding was easy"
Μειονεκτήματα: "Delays and overbooked flights"
Πλεονεκτήματα: "Treated coach like first class."
Πλεονεκτήματα: "British Airways is flying done right. They are a first class carrier, even when you're flying in coach!"
Μειονεκτήματα: "There was preferential treatment for British passengers - they were taken care of first and with a friendly tone."
Μειονεκτήματα: "Unfortunately, I couldn't travel as I was told to bring the credit card used in the booking of my flight. This was not explained in the booking option. Thus I would need a refund on my flight ticket."
Μειονεκτήματα: "The only refreshment without charge was tap water. The crew also pulled a curtain across the tops of the seats in front of us to separate economy from priority, and it felt somewhat insulting. Boarding was delayed with no communication from the crew as we all stood at the gate waiting for instructions."
Μειονεκτήματα: "Missed the plane from London Heathrow to Montreal dur to delays; as I missed the plane from London Heathrow to Nice for the same reasons. Don't sell tickets with too short correspondence times!"
Πλεονεκτήματα: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Μειονεκτήματα: "Everything was super outdated I asked for new headphones never got them because the ones I’ve had didn’t work the TV screens were so small and so outdated, was a very bad experience"
Πλεονεκτήματα: "The crew was great"
Μειονεκτήματα: "Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport."
Πλεονεκτήματα: "Everyone was quite pleasant. Seats were comfortable"
Μειονεκτήματα: "The initial line for check in was ridiculous. Not manned for quite some time, then kept changing line classifications. May have been related to how Spain ran the airport, but very puzzling"
Μειονεκτήματα: "you have to pay for even complementary drinks"
Πλεονεκτήματα: "A direct flight from SD to London."
Μειονεκτήματα: "I have been using this direct flight since they restarted the route a few years ago. Standards seem to be slipping. For this flight we were not offered champagne at the beginning of the flight and the meal and "breakfast" were very meager, with small portions."
Πλεονεκτήματα: "The coffee was not free, but I had to purchase it. It was the worst coffee I have ever been served. No tadte, undrinkable, really. But, when I complsined, I was given a real coffee from business class at no charge. That was very nice!"
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "Flight attendant named IGOR skipped me when serving drinks and food. But then again when he he offered coffee, he again skipped my wife who was beside me. When I asked for coffee for my wife and that then again skipped us, he just responded, sarcastically, "Really?, really?" What a fool!"
Πλεονεκτήματα: "This was the first time I had flown into Oakland instead of SFO. It was faster, easier and close to my destination than San Francisco Airport."
Μειονεκτήματα: "The selection of music on BA flights has fallen dramatically in the last year. I prefer to listen to music rather than watch movies and in the past there was a good selection and a broad choice."
Μειονεκτήματα: "got to the check-i counter and didn;t realize my ticket didn't include a checked bag. Was charged 65 pounds.---a bit high in my opinion. The disclosure was not at all prominent. Was surprised and disappointed at the price. Also, was never served water during the overnight flight. Am accustomed to flight attendants coming through the cabin a couple of times with water."
Μειονεκτήματα: "We started out over 1 hour late. When we arrived in Heathrow we weren't able to take the aircraft to the gate, instead we had to wait for over 30 min for the bus to take us to the terminal which made me miss my connecting flight by minutes. Very frustrating"
Μειονεκτήματα: "Missed flight due to BA delay from Edinburgh"
Μειονεκτήματα: "Cramped seats. Entertainment system did not work well."
Πλεονεκτήματα: "flight attendants were pleasant"
Μειονεκτήματα: "Fare didn't include one piece of luggage - which I thought it did. And I was in the back row. Not my favorite. Had I known that was the case- I could have flown a discount carrier for a cheaper fare."
Μειονεκτήματα: "Old old entertainment systems. My TV wasn't working for the first hour of the flight. Crew had to keep restarting the entire plane's entertainment system in order to finally get mine to switch on. Plane was also very old"
Μειονεκτήματα: "Flight from London to Baltimore attendant stood in the back talking and laughing ignoring my call button. Waited 20 min before someone came so I could get water for my daughter. Flight attendant who responded was very rude."
Πλεονεκτήματα: "Blanket and quiet to sleep"
Μειονεκτήματα: "my screen didn't work"
Μειονεκτήματα: "No complimentary drink or snack, how come?"
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "1) I was booked on the next available flight. This flight was delayed too. I was really exhausted, and tired of waiting. 2) The refreshment was only for purchase. I understand,that non of the domestic flights provide food but 1 nonalcoholic drink or water, and small pretzels or nuts are always offered free of charge, and additional refreshment is charged. Sad, this was not an option."
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Μειονεκτήματα: "Delayed and poor food"
Πλεονεκτήματα: "On-time with excellent entertainment system."
Μειονεκτήματα: "No wi-fi."
Μειονεκτήματα: "The ticket was 3,000 dollars and the service was worse than usual"
Πλεονεκτήματα: "I'd like to mention Ramon, a crew member on the flight, who was extremely helpful and kind. Also, the food was quite good."
Μειονεκτήματα: "Tight seating was fairly uncomfortable."
Πλεονεκτήματα: "Entertainment system and seats."
Πλεονεκτήματα: "On time. Very friendly, helpful staff. Decent food"
Πλεονεκτήματα: "More on time"
Μειονεκτήματα: "The food expired the day we were on the flight- I ate the chicken salad sandwich and I was sick on the flight and the rest of the evening home. My sister who are the same sandwich was sick also."