Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "It was what I expected. Nothing incredible but good"
Μειονεκτήματα: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Fully booked flight. Very noisy"
Μειονεκτήματα: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
Μειονεκτήματα: "Boarding to international destinations still done with remote stands even under torrential rain."
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Μειονεκτήματα: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Μειονεκτήματα: "they lost my bags flight was overbooked"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Everything think was good! The pilot too strong"
Μειονεκτήματα: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "Thanks for everything"
Πλεονεκτήματα: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Μειονεκτήματα: "Its the worst airline"
Πλεονεκτήματα: "Excellent AEGEAN staff, polite and helpful."
Μειονεκτήματα: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."
Μειονεκτήματα: "A big delay."
Μειονεκτήματα: "They overbooked the flight so we were delayed an hour . The flight was very bumpy an I couldn't hear any of the announcements. The flight attendants didn't seem to know what they were doing at all."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Πλεονεκτήματα: "Gets you from point A to point B. Wasn't expecting the food service was pleasantly surprised by it for a 2 hour flight, you don't get that in the states. Crew was cheerful and generally nice. Captain and pilots communicated well. Smooth flight and gentle landing. Overall better experience than flying domestically in the states in my humble opinion."
Μειονεκτήματα: "Boarding wasn't organized, except for business class. They don't use zone system like is done by US airlines to board in an organized manner."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "fare & connection time"
Μειονεκτήματα: "Check in opens 2 hours before the flight"
Πλεονεκτήματα: "Quick and direct flight."
Μειονεκτήματα: "There wasn't any food or snacks. The airport was a bit chaotic."
Πλεονεκτήματα: "Great service nice food comfortable flight"
Μειονεκτήματα: "Nothing :))"
Πλεονεκτήματα: "They served a meal!"
Μειονεκτήματα: "Usually this airline makes up for its old planes, poor food, dirty lavatories, etc. by having the nicest and most helpful crew. On this occasion, the crew were surly and unhelpful"
Μειονεκτήματα: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."
Πλεονεκτήματα: "It was fine"
Μειονεκτήματα: "Staff is rude. We are the paying customer"
Μειονεκτήματα: "Not being able to bring coffee purchased 200 feet from the gate on board was irritating"
Πλεονεκτήματα: "Great service ,very fast"
Μειονεκτήματα: "The ticket didnt specify the type of economy class so we had to pay for extra baggage"
Πλεονεκτήματα: "Crew were very helpful and courteous"
Πλεονεκτήματα: "The flight crew were very friendly and gorgeous!! And short flights!!"
Μειονεκτήματα: "The boarding process was a little unorganized."
Πλεονεκτήματα: "Great flight....enjoyed it thoroughly....."
Πλεονεκτήματα: "Amazing crew and excellent food and beverage choices"
Πλεονεκτήματα: "The crew was amazing!"
Μειονεκτήματα: "The Seats were really old and no new movies"
Μειονεκτήματα: "Bathroom s were dirty"
Μειονεκτήματα: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."
Πλεονεκτήματα: "Flight was ok"
Μειονεκτήματα: "Food, bus journey to the plane"
Πλεονεκτήματα: "Newer aircraft. Fantastic service"
Πλεονεκτήματα: "Crew was fine."
Μειονεκτήματα: "The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining."
Πλεονεκτήματα: "Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones."
Μειονεκτήματα: "The foot rest in business class didn’t work, but the seat still reclined and was comfortable."
Πλεονεκτήματα: "No hassle at airport check in. All good"
Πλεονεκτήματα: "Boarding, crew, food remained good. RR clean."
Μειονεκτήματα: "Plane older, seats and entertainment worn."
Πλεονεκτήματα: "They never cared about non-muslim passenger as the flight is full of muslim passengers."
Πλεονεκτήματα: "The service was excellent overall"
Πλεονεκτήματα: "Every thing was good"
Πλεονεκτήματα: "Everything was fine, but"
Μειονεκτήματα: "Frigid temps on board The snacks were sad"
Μειονεκτήματα: "Food choices were limited"
Πλεονεκτήματα: "Good time Baggage smooth service"
Μειονεκτήματα: "Food Crew service"
Πλεονεκτήματα: "Sitting on a flight for 15+ hours is tough on passengers and crew."
Μειονεκτήματα: "Since passengers are flying from international destinations, they should not have to pay for luggage carts - even though they are not clearing customs in San Francisco."
Πλεονεκτήματα: "Good food and vegetarian options"
Μειονεκτήματα: "Not very good movie options"
Μειονεκτήματα: "The ground staff at Dallas were extremely rude. Made an old woman cry. Did not use common sense to check in people. They were weighing even obvious very small back packs that were obviously less than 3 lbs. talked to people in a rude manner and were not very helpful. I flew more 15 times in the last years. By far the worst experience. Flew emirates. Delta. Klm France airways. British airways. Even kenya airways. American and united. By far the worst experience. Service service"
Πλεονεκτήματα: "It's in time"
Μειονεκτήματα: "Crew not helpful plus meals not enough when we ask for extra said don't have just one"
Πλεονεκτήματα: "Great looking crew. Very professional"
Μειονεκτήματα: "Food service a little slow in business class"
Πλεονεκτήματα: "Enjoyable,normal everything"
Μειονεκτήματα: "Tight seats"
Πλεονεκτήματα: "Crew was supportive"
Μειονεκτήματα: "Food was a huge let down"
Πλεονεκτήματα: "Customer service"
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "When there is a connecting flight from Domestic to international, Domestic is letting us in without any restrictions on Cabin luggage but in middle of journey in Chicago they have really troubled all the passengers, mainly they haven't checked the baggage's untill we have boarded the flight though everyone is there before 2 hrs of the and i personally asked they if my bags needs any new tags but just before they pulled everyone from the line and screwed us. which is really bad."
Πλεονεκτήματα: "The service was very efficient and warm. The food was tasty. The team was throughout helpful and prompt."
Πλεονεκτήματα: "Best flight ever"
Μειονεκτήματα: "to long of delay at airport"
Μειονεκτήματα: "I couldn't sleep on the plane."
Μειονεκτήματα: "They should include a separate meal that is more to the liking for kids e.g kids meal instead all they offer is the same meal as adults to the kids as well"
Μειονεκτήματα: "the food is bad and i was ask for $75 to change seat at DFW going to Abu Dhabi"
Πλεονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Service provided Plane was very clean and neat Very few people on the plane Arrival on time"
Πλεονεκτήματα: "There was a technical problem on the airplane before we take off. The plane was in delay around 90 min. Captain of the plane was very reasonable in problem explanation, and we can feel that safety was on first place. All praise for captain and for the crew for very professional behavior."
Πλεονεκτήματα: "The crew was curtious, flight on time, good and clean planes, met all expectations."
Πλεονεκτήματα: "Hospitable crew... great service. Food quality not good"
Πλεονεκτήματα: "Was upgraded to Business class"
Πλεονεκτήματα: "I am vegan and I got 3 out of 4 vegan meals. The food was good."
Μειονεκτήματα: "The seats did not recline well. The crew was somewhat less communicative/engaging and one crew member was very military like."
Πλεονεκτήματα: "Give more food options"
Μειονεκτήματα: "I got violently ill after getting off the flight. The only food I had in the last 24 hours had been from Etihad. I threw up for two days straight."
Μειονεκτήματα: "Delayed departure, lost luggage"
Μειονεκτήματα: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Πλεονεκτήματα: "Nothing much."
Πλεονεκτήματα: "Nothing. It is not a choice airline for at least international."
Μειονεκτήματα: "I was coming from Düsseldorf with changeover at Abu Dhabi and they did not load my luggage."
Μειονεκτήματα: "Vegetarian food not that good."
Πλεονεκτήματα: "Liked the food Good service"
Πλεονεκτήματα: "Courtesy of employees"
Μειονεκτήματα: "Nothing to complain about."
Πλεονεκτήματα: "Amazing crew,spacious seating and great service."
Πλεονεκτήματα: "Checkin and crew were super helpful"
Μειονεκτήματα: "Entertainment options"
Μειονεκτήματα: "Seat was very nice for me this time"
Πλεονεκτήματα: "The colors of the plane and the relaxed uniform"
Πλεονεκτήματα: "Crew was great!"
Μειονεκτήματα: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
Πλεονεκτήματα: "Staff broke my kids stroller"
Μειονεκτήματα: "No blankets on the flight no headphones no bassiinets for little babies"
Πλεονεκτήματα: "Very prompt. Nice crew."
Μειονεκτήματα: "Comfortable enough seat could be better. Food Entertainment -there was none."
Πλεονεκτήματα: "It was suck"
Πλεονεκτήματα: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
Μειονεκτήματα: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
Μειονεκτήματα: "The crew are extremely rude"
Πλεονεκτήματα: "Delay times and the connections were worst. Also fly Dubai flight was worst"
Μειονεκτήματα: "FlyDubai has really uncomfortable seats!"
Μειονεκτήματα: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Πλεονεκτήματα: "Was given a vegan sandwich, told crew member I didn't want it, wasn't offered another type."
Μειονεκτήματα: "Cramped, after paying for onboard wifi they didn't start it until in the air, and shut it off before landing.. it took time to taxi, and get off the plane and I couldn't make calls or contact ppl. TV monitor didn't work"
Πλεονεκτήματα: "Perfect crew"
Μειονεκτήματα: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Μειονεκτήματα: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"
Πλεονεκτήματα: "Quick service"
Μειονεκτήματα: "Small plane, uncomfortable seats, bad food"
Πλεονεκτήματα: "Fast, smooth, early. Great crew! Great PILOT!"
Μειονεκτήματα: "Everything. I booked a flight Prague to Dubai and return with Emirates and flew Prague to Dubai on a very nice Emirates A380 800, nice seats, nice "free" food and drink profesional crew. Return was coad shared on cheap FlyDubai, bad seats, kept hitting my knees on the seat in front had to buy drinks and snacks. If I wanted a cheap airline I would have booked it. I will make sure when booking an Emirates flight if it is code shared with Flydubai I will look for another flight."
Πλεονεκτήματα: "We got to sit in the front"
Μειονεκτήματα: "The flight was delayed more than two hours and there were no TVs on the plane"
Μειονεκτήματα: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
Πλεονεκτήματα: "Friendly flight crew!"
Μειονεκτήματα: "Rough landing"
Πλεονεκτήματα: "Flight was smooth"
Μειονεκτήματα: "Behave of cabin crew. They are very biased and racist"
Μειονεκτήματα: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
Πλεονεκτήματα: "Price was good."
Μειονεκτήματα: "The delay on our way to Dubai."
Πλεονεκτήματα: "Nothing to mention here."
Μειονεκτήματα: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "I don't get my bag til 7 days after my trip. No one wants to take responsibility on why my bag didn't get to me the day I reached India"
Μειονεκτήματα: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
Πλεονεκτήματα: "No entertainment or beverages served."
Μειονεκτήματα: "This airline was terrible. They treat customers with no respect. It was uncomfortable, dirty and service was poor. They came once with the cart and charged even for water on a 4 hour flight. The expensive sandwich was old and stale. Entertainment system didn't work. I would avoid this airline at all cost."
Μειονεκτήματα: "It took too long to board"
Πλεονεκτήματα: "The service was great, punctual, helpful."
Πλεονεκτήματα: "everything went fine"
Μειονεκτήματα: "food should be included"
Πλεονεκτήματα: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
Μειονεκτήματα: "لا شي"
Πλεονεκτήματα: "Frequent trips"
Μειονεκτήματα: "Comfort, no service, not even tap water!!!!!!!"
Πλεονεκτήματα: "None every thing was bad."
Μειονεκτήματα: "No food or entertainment."
Μειονεκτήματα: "It was very warm the air was stuffy"
Πλεονεκτήματα: "Flydubai's price and direct flight options to otherwise-underserved destinations are great."
Μειονεκτήματα: "Flydubai has the least comfortable seats I've ever flown in. The pitch and width are well below-average. Baggage allowances are low compared to other airlines. This was my 5th Flydubai flight and I have not had an in-seat entertainment screen that worked yet. The food options are limited, and they're usually out of stock."
Πλεονεκτήματα: "Staff was great, food and drinks were good,"
Πλεονεκτήματα: "Inexpensive, but you get what you pay for."
Μειονεκτήματα: "Seats are almost laughably small, both in pitch and width. The plane was very hot during boarding as they use both doors and the wind blows through the entire cabin."
Πλεονεκτήματα: "Absolutely nothing,"
Μειονεκτήματα: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."
Μειονεκτήματα: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
Πλεονεκτήματα: "Flight left exactly on time."
Μειονεκτήματα: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
Πλεονεκτήματα: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Μειονεκτήματα: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Πλεονεκτήματα: "there was nothing special to like words "cheap airlines" got a really true meaning with Flydubai i will use then only if there will be no other possibility it is not about the crew it is about the "politics" of it"
Μειονεκτήματα: "i am 6'8 tall so normal seats are not for me just wondering why having a free row ( no 15) of exit seats in the flight from Dubai to Zanzibar i needed to pay for it and on my way back row 15 was free of charge? one way charge one way not? something is far from easy to understand..and why having a combined flights (Emirates and Flydubai) i couldnt check in online? and will i get any response?"
Πλεονεκτήματα: "The crew were very nice and supportive"
Μειονεκτήματα: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"
Πλεονεκτήματα: "It was cheap"
Μειονεκτήματα: "The cabin was swealtering while we were waiting to take off for an hour. No explanation as to why there was a delay. No complementary drinks, even in that heat. At least for short flight the entertainment was free."