Μειονεκτήματα: "Everything was super. Really"
Μειονεκτήματα: "Flights with long enough connections that you can actually get on them"
Πλεονεκτήματα: "Everything was excellent"
Μειονεκτήματα: "The best"
Μειονεκτήματα: "They run out of chicken and only had pasta dinner left. I don't like pasta ."
Πλεονεκτήματα: "Booked a flight to Italy in economy section and was worried that it would be a difficult and uncomfortable flight. However it exceeded my expectations and never felt that I was in the economy section. They provided excellent service and made sure you were comfortable and attended to. Would recommend"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Very helpful and accommodating"
Πλεονεκτήματα: "Really cheerful and friendly crew."
Μειονεκτήματα: "They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain."
Πλεονεκτήματα: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Μειονεκτήματα: "Slightly too cool but I had an extra blanket and that is preferable to hot."
Πλεονεκτήματα: "The staff is good"
Μειονεκτήματα: "The service for a wheelchair is extremely bad"
Πλεονεκτήματα: "The food out of everything"
Μειονεκτήματα: "Customer service , the air craft , the blankets"
Μειονεκτήματα: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."
Πλεονεκτήματα: "Flight was smooth and arrived early even though it left 30 minutes late."
Μειονεκτήματα: "Lufthansa should schedule more time to make connections."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Πλεονεκτήματα: "Flight left on time and as I was traveling alone I was upgraded to upper economy, which is a fantastic experience. Very smooth and stable flight. One of the best landing I even experienced. The flight inbound and outbound were on time both ways. Congratulations Lufthansa: I will definitely use this airline again."
Πλεονεκτήματα: "Efficient boarding process"
Μειονεκτήματα: "Only got a cookie for food"
Μειονεκτήματα: "Waited an hour after boarding in the plane."
Πλεονεκτήματα: "Great crew and service."
Μειονεκτήματα: "The online check-in didn’t let me select Green Card only Visa. I couldn’t check in and when I called Lufthansa I was on wait for over 30 minutes. When I finally got to speak to someone, this person couldn’t help me. I got terrible seats because of this, luckily they could switch me to a better seat right before the flight. Think Online check-in should be arranged better."
Πλεονεκτήματα: "Boarding was great. Easy. Fast"
Μειονεκτήματα: "Seat was cramped. Blanket was inferior."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Good service.good movies.Good food."
Πλεονεκτήματα: "Great customer services, Very outstanding staff."
Μειονεκτήματα: "crew was not friendly"
Μειονεκτήματα: "The seats were absolutely uncomfortable"
Πλεονεκτήματα: "Quick and easy in all aspects"
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Πλεονεκτήματα: "Had no problems. Was a comfortable flight."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Breakfast bun was not tasty - too much bread and not healthy at all."
Πλεονεκτήματα: "Food and overall service"
Πλεονεκτήματα: "Everything! The food was nice, I liked the entertainment too!"
Μειονεκτήματα: "That my fellow passenger took some of my limited space due to being obese:("
Μειονεκτήματα: "Seats were not comfortable even in business"
Πλεονεκτήματα: "The airlines gives the best flights possible."
Πλεονεκτήματα: "Nothing. Never was able to get on the flight"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Lunch was good."
Πλεονεκτήματα: "Courtesy and friendliness of staff."
Μειονεκτήματα: "The cheapo headphones"
Μειονεκτήματα: "Foods usually not bad but the sausage and beef was absolutely disgusting."
Πλεονεκτήματα: "Most all was good."
Μειονεκτήματα: "The kids screaming!"
Πλεονεκτήματα: "Everything was great. Thank you"
Πλεονεκτήματα: "Pre-bording with children and nice entertainment selection of movies, tv shows and music."
Μειονεκτήματα: "rhe FA was saying that they have either pasta or chicken and they had beef, when asked what kind of pasta he said how would I know."
Πλεονεκτήματα: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "Modern, clean airplane with spacious seating and attentive crew."
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."
Μειονεκτήματα: "Long delays, sat on the runway for 3 hours and they kept telling us it would just be a 10 minutes longer"
Πλεονεκτήματα: "delayed flight, my suitcase did not arrive to destination"
Πλεονεκτήματα: "Smooth journey"
Μειονεκτήματα: "Everything ok"
Πλεονεκτήματα: "Good space between seats."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "It was a short flight. 1 hour. Everything went good."
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Πλεονεκτήματα: "This leg of the flight we were pleased with after buying another ticket to Athens."
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Great service. Friendly staff"
Μειονεκτήματα: "Everything was great"
Μειονεκτήματα: "I lose my bag"
Μειονεκτήματα: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Μειονεκτήματα: "The replacement flight arrives at almost midnight."
Μειονεκτήματα: "The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Thanks for everything"
Μειονεκτήματα: "Thanks for everything"
Πλεονεκτήματα: "Quick departure after boarding"
Πλεονεκτήματα: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Μειονεκτήματα: "too many fussy babies crying and screaming."
Μειονεκτήματα: "Its the worst airline"
Πλεονεκτήματα: "Surprised to have food."
Μειονεκτήματα: "Plane was very hot boarding. Here was not organized boarding."
Πλεονεκτήματα: "Everything was fine."
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Μειονεκτήματα: "Bag fee that I wasn't otherwise notified!"
Μειονεκτήματα: "A big delay."
Πλεονεκτήματα: "I enjoyed the crew and the food."
Μειονεκτήματα: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Μειονεκτήματα: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."
Πλεονεκτήματα: "Clean, smooth, on time"
Μειονεκτήματα: "Not interesting"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Everyone was so friendly & the food was delish!"
Πλεονεκτήματα: "I loved everything :-)"
Πλεονεκτήματα: "Cabin crew was friendly and helpful. The plane was clean and for the most part departed and arrived on time."
Μειονεκτήματα: "The boarding process...it was a zoo. All customers are in line boarding at the same time and the gate agent did nothing to prevent it. The cost for a checked bag was 45 Euro which seems awfully high to me. Perhaps it's cheaper if you book it beforehand as opposed to at the airport."
Πλεονεκτήματα: "They served a meal!"
Πλεονεκτήματα: "Nothing particularly."
Μειονεκτήματα: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."
Πλεονεκτήματα: "Leaving and arriving on time, snacks not bad."
Μειονεκτήματα: "I was charged 68 Bulgarian levas on our way back to Beirut . I had the same language from Beirut to Sofia and didn't pay any penny They asked from me 40 EUROS but the lady accepted 68 Levas. I wonder if the money went to the pocket of the employee."
Πλεονεκτήματα: "Easy boarding, entertainment"
Μειονεκτήματα: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Delay in take off 45 min!!!!"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "Amasing crew"
Μειονεκτήματα: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Πλεονεκτήματα: "The whole crew is so kind"
Μειονεκτήματα: "Delta made my whole first flying experience the best."
Πλεονεκτήματα: "The schedule and timing"
Μειονεκτήματα: "The airport, some of the crew, the aircraft seats, the entertainment system"
Μειονεκτήματα: "No entertainment facilities"
Πλεονεκτήματα: "The crew was very helpful in all respects."
Μειονεκτήματα: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Πλεονεκτήματα: "Food and drinks very good"
Μειονεκτήματα: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Πλεονεκτήματα: "Left on time. No turbulence."
Μειονεκτήματα: "boarding wasn't good."
Πλεονεκτήματα: "Crew and food were great."
Μειονεκτήματα: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Πλεονεκτήματα: "Plane was new, and seatback screen responsive and functional."
Μειονεκτήματα: "Economy seats not very comfortable, very tightly packed together"
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Μειονεκτήματα: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Πλεονεκτήματα: "Over all everything was great, except the bags check in"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Good selection of movies"
Μειονεκτήματα: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Πλεονεκτήματα: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Πλεονεκτήματα: "Their evacution video is interesting"
Μειονεκτήματα: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Μειονεκτήματα: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Πλεονεκτήματα: "If the flight would have leave in time we would receive our luggage in time"
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Μειονεκτήματα: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Πλεονεκτήματα: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Μειονεκτήματα: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Πλεονεκτήματα: "Super fast boarding and smooth takeoff"
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Πλεονεκτήματα: "Good service at gate and on board"
Πλεονεκτήματα: "Short, lots of leg space"
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "Good on a short flight"
Μειονεκτήματα: "Paying for carry on due to weight limit. First time this ever happened!"
Πλεονεκτήματα: "leg space in plane"
Πλεονεκτήματα: "The flight attendant was very nice to me. TV was very good. space was enough ."
Μειονεκτήματα: "We had to pay for wi fi."
Πλεονεκτήματα: "Flight arrived safely."
Μειονεκτήματα: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."
Πλεονεκτήματα: "Efficient check-in."
Μειονεκτήματα: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Μειονεκτήματα: "Food and coffee were cold. Service on AF is getting worse."
Πλεονεκτήματα: "Free drinks and snack!"
Πλεονεκτήματα: "I like the service of AF"