Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Smooth flight for the most part."
Μειονεκτήματα: "Better food choices. Better communication and better boarding procedures by rows or groups."
Μειονεκτήματα: "Better entertainment selection"
Πλεονεκτήματα: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t"
Μειονεκτήματα: "It would be nice if the seats had more leg room. Staff was super nice. Food is not bad"
Πλεονεκτήματα: "Flight was very delayed in Munich"
Μειονεκτήματα: "Flight was very delayed in Munich due to a shortage of land and handling crew. Very disappointing. Everyone I know who takes this flight complains about the same problem. Arrived in Geneva around 21:00, 1 1/2 hours later than anticipated time of arrival."
Μειονεκτήματα: "Flew to Grand Rapids turned around to Chicago and then flew back to Grand Rapids"
Πλεονεκτήματα: "I love that I only had to take 2 planes I will buy this way again"
Πλεονεκτήματα: "Crew was helpful"
Μειονεκτήματα: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."
Πλεονεκτήματα: "Crews were very friendly"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Meal was good."
Μειονεκτήματα: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."
Πλεονεκτήματα: "The various entertainment choices, movies, tv and games to while away the time."
Μειονεκτήματα: "food was mediocre"
Μειονεκτήματα: "Food on flight Detroit - Frankfurt was terrible."
Πλεονεκτήματα: "The Lufthansa flight from Charlotte to Munich and then toMumbai was excellent. Punctual, Food and the Service was good.the"
Μειονεκτήματα: "The Air India did not transferred my luggage when I reached there midnight. The Air India Ticket counter opened at 2:30 AM only then they booked my luggage to Bangalore. The luggage was handled very poorly and they broke my Golf Carrier which I bought for $350 in September of 2016. The Airlines wanted to settle for $15 compensation."
Μειονεκτήματα: "No problems average flight slight delays."
Πλεονεκτήματα: "Good crew, liked the food and service. Better aircraft interior."
Μειονεκτήματα: "Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Stroller damaged by cargo people"
Μειονεκτήματα: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."
Μειονεκτήματα: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Crew were marvelous. Thank you."
Μειονεκτήματα: "Nothing. All was good."
Μειονεκτήματα: "One of the restrooms was out of service for most of the flight. The other ran out of toilet paper."
Πλεονεκτήματα: "Excellent service by the staff"
Πλεονεκτήματα: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Μειονεκτήματα: "Staff was rude"
Πλεονεκτήματα: "Fast and efficient boarding"
Πλεονεκτήματα: "The food was pretty good. Entertainment selection was good!"
Μειονεκτήματα: "Boarding was delayed for some reason. It seemed like every baby in the world was on the plane, and they all cried at the same time. Of course, Lufthansa can't help that. The on-flight entertainment system was painfully slow."
Μειονεκτήματα: "No in-flight entertainment"
Πλεονεκτήματα: "This was a fantastic flight -- the crew were very friendly and helpful, the legroom was great for "regular" economy class, and the flight was on time. The direct flight was so much nicer with young children than having connections. Would fly again any time."
Μειονεκτήματα: "I really can't think of anything to complain about... the touch screen in my daughter's entertainment unit was a bit flaky, but that's about it."
Πλεονεκτήματα: "Quality of service, personable flight attendants, comfortable seats, decent food quality."
Μειονεκτήματα: "Entertainment system is average at best. More current and popular options for music and movies should be included. My system quit working during the flight and did not return to operation."
Πλεονεκτήματα: "This was a short haul flight, it didn't have an entertainment system, just plain seats."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "service was great"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Uncomfortable seats"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Very comfortable sleep Crew attentive"
Μειονεκτήματα: "Food not worth the first class ticket"
Πλεονεκτήματα: "Great aircraft! Clean, new, well maintained. No luggage problems. Cabin service was not very atttentive, which we attribute to almost full flight, with many young , noisy children."
Μειονεκτήματα: "All was good. They should keep up the good service"
Πλεονεκτήματα: "I love the service they provide. .the air hostels were great"
Μειονεκτήματα: "Boarding three planes to three different destinations from the same gate is very confusing."
Μειονεκτήματα: "Without having any real complains I felt the crew could of been more attentive and welcoming."
Μειονεκτήματα: "Water for free"
Μειονεκτήματα: "They brought a drink cart around as if to offer free drinks but then charge you after they pour it"
Πλεονεκτήματα: "Not clean"
Μειονεκτήματα: "Not clean"
Μειονεκτήματα: "Crew (as always with Transavia) is not at its best."
Πλεονεκτήματα: "Helpful crew. Clean modern plane"
Μειονεκτήματα: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"
Μειονεκτήματα: "No delay"
Μειονεκτήματα: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"
Μειονεκτήματα: "Flying on time"
Πλεονεκτήματα: "Yes both are good"
Μειονεκτήματα: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"
Πλεονεκτήματα: "Flight was on time, cabin crew were efficient and friendly"
Μειονεκτήματα: "Checkin counter could've been opened earlier."
Μειονεκτήματα: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."
Πλεονεκτήματα: "clear information. good staff.good boarding return flight."
Μειονεκτήματα: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"
Μειονεκτήματα: "Delayed 2 hours"
Πλεονεκτήματα: "It got me here in one piece"
Μειονεκτήματα: "High school kids ran wild talking screaming standing in aisles and flight crew did nothing to stop all of the noise and nuisance. More like a flying bus than airplane"
Πλεονεκτήματα: "New plane, comfortable and the staff is nice"
Μειονεκτήματα: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."
Πλεονεκτήματα: "Seats were more comfortable than I expected."
Μειονεκτήματα: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."
Μειονεκτήματα: "Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again."
Μειονεκτήματα: "It didn’t happen."
Πλεονεκτήματα: "The flight attendants and pilots were very nice, I had plenty of room in my seat. The trip was smooth and not at all stressful."
Μειονεκτήματα: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."
Πλεονεκτήματα: "The crew was so nice."
Πλεονεκτήματα: "The crew was so nice and genuinely kind."
Μειονεκτήματα: "We loved it all."
Πλεονεκτήματα: "Excellent price with good crew and good equipment"
Πλεονεκτήματα: "No problems, right on time, modern aircraft."
Μειονεκτήματα: "Small seats and little space."
Μειονεκτήματα: "No free water , snack"
Πλεονεκτήματα: "The Flight was good"
Μειονεκτήματα: "The Airport in Crete was the worst I have ever seen for cleanliness, long lines to drop bags."
Πλεονεκτήματα: "Comfortable seating and pricing"
Μειονεκτήματα: "There was nothing I didn’t like. All was as I had expected"
Μειονεκτήματα: "Waiting for suitcases"
Πλεονεκτήματα: "After experiencing a computer glitch with our check-in, Transavia moved heaven and earth to get us on our flight. We appreciated the staff so so much!"
Πλεονεκτήματα: "Seats were comfortable, crew were very kind"
Μειονεκτήματα: "Boarding took too much time"
Πλεονεκτήματα: "We were disappointed that there were no kosher food options for purchase on flights in and out if Israel. This would be a welcome addition to your service."
Πλεονεκτήματα: "customer service, price"
Πλεονεκτήματα: "Fine flight. No frills. Friendly service."
Μειονεκτήματα: "I don't understand why it took them around 15 min to check in each person. This was the most terrible check in I have ever experienced. One other staff member actually had to take over for one man doing check in because he was so slow. The flight ended up being almost an hour delayed. After this, they didn't even offer people free water. I have flown with low cost airlines all over the world and this was by far the worst."
Πλεονεκτήματα: "Excellent choice of food"
Πλεονεκτήματα: "Agents at the check in counter in Lisbon"
Μειονεκτήματα: "Green seats"
Πλεονεκτήματα: "Prompt and on time"
Πλεονεκτήματα: "The cheap price."
Μειονεκτήματα: "I wasn't able to eat or shop because I didn't have cash or credit card, only a debit card. Time to update your system. I was starving four hours, and couldn't get something I wanted from your shop. Silly problem to have in 2017."
Πλεονεκτήματα: "Service was wonderful. Would have been perfect if they would have included the check in of an infant car seat. Nonetheless I was able to do it without issue at a fee."
Μειονεκτήματα: "leg room in aisle seat"
Πλεονεκτήματα: "Fast, simple"
Μειονεκτήματα: "Had to pay for water"
Πλεονεκτήματα: "Flight was swift"
Μειονεκτήματα: "Difficult to find check in... airport support staff were not super helpful, Transalvia was helpful once I found them."
Μειονεκτήματα: "1. I paid for luggage and had proof. Ground crew said no record of it and I had to pay again. Now have to involve my credit card company. 2. Ground crew was extremely rude. 3. Flight delayed an hour and a half."
Μειονεκτήματα: "I think you can give some free water in a 5 hour flight"
Πλεονεκτήματα: "Really good value for the trip. Impressed!"
Πλεονεκτήματα: "well kept aircraft. choices to buy snacks and drinks."
Πλεονεκτήματα: "In time and cheap. Nice flight staff"
Πλεονεκτήματα: "The crew was fantastic. Very professional and responsive to passenger needs."
Μειονεκτήματα: "Didn't like the boarding process. First come first serve is hard with small kids. If it was just me ok. Grown ups can be rude when they are trying to get on an aircraft and they walk right over kids."
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "You have to buy water."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Μειονεκτήματα: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."
Πλεονεκτήματα: "The size of hand luggage"
Πλεονεκτήματα: "seats were spacious. Crew was courteous"
Πλεονεκτήματα: "Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!"
Μειονεκτήματα: "Some attempt at better customer service"
Πλεονεκτήματα: "The cabin crew was very good. The check in process was tough but the representative was nice."
Μειονεκτήματα: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Μειονεκτήματα: "The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok."
Πλεονεκτήματα: "I couldn't tell you. They were basically non existent."
Μειονεκτήματα: "Easy jet lost my bag. For four days. I had to go back to Naples airport and find it myself"
Πλεονεκτήματα: "Easy travel"
Μειονεκτήματα: "Boarding personnel could be much more helpful"
Μειονεκτήματα: "Handeling of boarding passengers"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Πλεονεκτήματα: "Seats were comfortable. Crew neither friendly or unfriendly."
Μειονεκτήματα: "Leave on time and give free of charge a glad of water or a juice to the passengers."
Μειονεκτήματα: "It all could have been a bit better. I feel like I’m traveling on a bus- & the price is not sooo much lower to warrant that!"
Μειονεκτήματα: "Flight was late leaving, boarding was unorganized. Stood on the tarmac for 20 minutes waiting to enter the rear door and then turned around to enter the front door."
Μειονεκτήματα: "Extremely poor customer service. Collective refusal for each team memeber to take responsibility to remedy sutuation"
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "One of the toilets was out of order"
Μειονεκτήματα: "The announcements regarding gate # and on time/delay kept changing until actual boarding, so was very confusing as the gates were on different levels. Once on the flight, I asked a young female attendant to help me put my heavy suitcase in the overhead bin and was surprised when she declined(I'm 72)"
Πλεονεκτήματα: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Μειονεκτήματα: "no further comments"
Μειονεκτήματα: "Accent and descent were extremely fast and caused ears extreme pain."
Πλεονεκτήματα: "I was very impressed first time user and will use again"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Fast flight"
Μειονεκτήματα: "Standing around 30 minutes in gate before boarding."
Μειονεκτήματα: "I tried to explain to the Kiwi associates 10 hours before departure that San Marco in Venice was flooded and that there was no way to get out of the hotel and to the airport. I tried to change my flight and was told that nothing could be done but that I would get a call in 2 -4 hours with a solution but did not. I missed the flight and fear that I will miss my connection. Stuck."
Πλεονεκτήματα: "WE got there."
Μειονεκτήματα: "We had purchased tickets with 2 bags at 15 Kg ea. The day before I realized that was under & I called to increase to 23 for one bag & 20 for the other. They initially said Increase would be 90 euro but when I complained that was terrible she lowered to 60. confirming email showed the icrease to 27 for 1 & 21 for the other. Actuals 22.3 & 16 . 3 for the 2nd."
Πλεονεκτήματα: "Flight attendants were very nice as were the pilots"
Μειονεκτήματα: "There was no gate listed until 15 minutes before boarding time. The staff at the airport was very rude. There is no sort of process or order once boarding time comes around."
Πλεονεκτήματα: "On time, friendly, polished,"
Μειονεκτήματα: "No offer of any refreshment"
Πλεονεκτήματα: "Good price and a very comfortable journey."
Μειονεκτήματα: "All was good."
Πλεονεκτήματα: "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Μειονεκτήματα: "The service was unpleasent, i didnt like that you oversell the flight and make me wait to have a seat. Really bad!!"
Μειονεκτήματα: "The take off was delayed too much."
Πλεονεκτήματα: "I like the ease of this airline"
Πλεονεκτήματα: "On time no problems at all"
Πλεονεκτήματα: "No problems"
Μειονεκτήματα: "Not enough legroom"
Πλεονεκτήματα: "I liked the kindness and the helpfulness of the personnel, the ground and the cabin staff. Clay"
Πλεονεκτήματα: "Well organized and sweet staff"
Μειονεκτήματα: "I liked this airline. Will book again."
Μειονεκτήματα: "Boarding with kids was difficult."
Πλεονεκτήματα: "absolutely nothing..."
Μειονεκτήματα: "The stewardesses lost control of a rowdy, ugly British drinking crowded plane - with liquor bottles being passed through the plane.....and at the end of the flight, the pilot had to abort a landing and scream at the clients to get in their seats and belt up or he wouldn´t land. I have never been as scared or insulted as I was on this flight...and will NEVER fly on easy jet or from Stansted again....."
Πλεονεκτήματα: "Quick check in, comfortable seats and on time"
Μειονεκτήματα: "Nothing really..."
Πλεονεκτήματα: "Leg space was better than most. Crew was very very nice and professional. The pilots spoke very clearly/"
Μειονεκτήματα: "It was late, no one will pay us back for our bus. Luton airport is horrible at night, nobody knew how to help us get to London and the area is not friendly. It was late again on the way back, no explanations why. After boarding, we were put in a room with no w/c for approx. an hour waiting for the plane, no clear reason why."
Πλεονεκτήματα: "We called and spoke to a live person! Nice check in! No frill, cheap flight. On schedule!"
Μειονεκτήματα: "A bit of a cattle call rush to board because there is not enough room for everyone's carry on."
Πλεονεκτήματα: "Flight easy! Staff friendly! Charge is too high for large bag!"
Πλεονεκτήματα: "Excellent food and service!"
Μειονεκτήματα: "There was no entertainment!"
Μειονεκτήματα: "Stupidly long wait"
Πλεονεκτήματα: "On time. Luggage fast."
Μειονεκτήματα: "Sudden discovery we had to pay an exorbitant fee to Check our bags and had to go to a different counter across the airport where it took nearly forty minutes and there were only five people ahead of us. Long wait in bus before being let out to get onto plane."
Πλεονεκτήματα: "We got to Milan eventually"
Μειονεκτήματα: "We bought four tickets online and when we got to the airport they told us we only had two tickets and the other two passengers were on stand-by. This was completely unacceptable because we needed to be in Milan by 1pm for an international flight leaving st 3:40pm to New York so we could get home. The manager who came to help was worthless and said it wasn't his problem if we missed our flight from Milan to New York. The customer service agent at the desk was so much more helpful and ensured that we received four tickets. Apart from the near panic of not getting our flight it was also delayed 1 hour 15 minutes so we were worried about being late for our flight in Milan"
Πλεονεκτήματα: "Everyone was really nice, got us there safely!"