Μειονεκτήματα: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."
Πλεονεκτήματα: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"
Μειονεκτήματα: "70’ late on a 45’ flight"
Μειονεκτήματα: "It would have better if the flight wasn’t 5 hours late."
Μειονεκτήματα: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."
Πλεονεκτήματα: "The crew was amazing"
Πλεονεκτήματα: "Everything was just dandy!"
Μειονεκτήματα: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"
Πλεονεκτήματα: "The seats aren’t the greatest"
Μειονεκτήματα: "Just the seats"
Πλεονεκτήματα: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Μειονεκτήματα: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Μειονεκτήματα: "First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA."
Μειονεκτήματα: "Crew was rude and slow"
Πλεονεκτήματα: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Μειονεκτήματα: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."
Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Μειονεκτήματα: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."
Πλεονεκτήματα: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Μειονεκτήματα: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."
Πλεονεκτήματα: "Not applicable."
Μειονεκτήματα: "The fact that Swiss Airlines cancelled my return flight from Venice to Zurich and then Zurich to JFK."
Πλεονεκτήματα: "Good food"
Μειονεκτήματα: "Economy seats in business. Also baby strollers took ages to come out at Heathrow, should have come to the door, but instead came at baggage claim about half an hour after our baggage, so pretty poor service in that aspect"
Πλεονεκτήματα: "Proper business service all the way."
Μειονεκτήματα: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Πλεονεκτήματα: "On time; everyone friendly and helpful."
Πλεονεκτήματα: "Pretty much on time even with snow conditions!"
Μειονεκτήματα: "Coffee was pretty much cold."
Μειονεκτήματα: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."
Πλεονεκτήματα: "Just another flight, nothing special."
Πλεονεκτήματα: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Μειονεκτήματα: "Tight connection on Zurich."
Πλεονεκτήματα: "Legroom is too little"
Πλεονεκτήματα: "Very little legroom, food was excellent"
Πλεονεκτήματα: "Loved the crew they were great!!"
Μειονεκτήματα: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Selection of movies was good."
Μειονεκτήματα: "The mushroom pasta they served was absolutely terrible."
Μειονεκτήματα: "Business class service The hostess forgot my request twice. ..."
Μειονεκτήματα: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"
Πλεονεκτήματα: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Πλεονεκτήματα: "Nice, clean and modern airplane with great service"
Μειονεκτήματα: "Too narrow seats."
Μειονεκτήματα: "Too narrow seats."
Πλεονεκτήματα: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"
Πλεονεκτήματα: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Μειονεκτήματα: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."
Μειονεκτήματα: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Πλεονεκτήματα: "I enjoyed the entirety of the flight."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Crew was very nice & humble"
Μειονεκτήματα: "Food quality could be better it was tasteless very low standards, & boarding crew in Chicago or in Mumbai needs training because they don't want to give you a choice for food or the seat From Zurich to India & they runout off Nonveg food & crew was telling they have only veg take it or leave it samething Zurich to Chicago if the boarding crew do write thing then this could be avoided ."
Πλεονεκτήματα: "The service and hospitality"
Μειονεκτήματα: "No plugs for USB chargers in economy. Entertainment units were broken."
Μειονεκτήματα: "My flight was pleasant"
Μειονεκτήματα: "Flight attendants blocked the aisle cleaning after meal service. The line of more than 10 people formed in the aisle trying to go to the lavatories, and the flight attendants would not move even after repeated requests by a parent who had a two year old needing to go. The lavatories were vacant at the time. Why can't they clear out and let people pass through. Never seen this type unaccommodating behavior."
Πλεονεκτήματα: "Time of flight"
Μειονεκτήματα: "Food and entertainment were not good. Person next to me smelled bad"
Μειονεκτήματα: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."
Πλεονεκτήματα: "Quick flight, nice crew"
Μειονεκτήματα: "Snack options"
Πλεονεκτήματα: "On time, organized."
Πιο άβολα από ποτέ τα νεα neo Πιο στενά και απο Ράιαν
Einai san na taksideveis me treno toso apla.
Η φιλική συμπεριφορά του πληρώματος . Το φαγητό θα μπορούσε να ειναι καλύτερο μ
Όλα πήγαν πολύ καλά. Τίποτα άλλο.
Να είναι στην ώρα της η πτήση. Μεγάλη αναστάτωση δίχως λόγο.
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Πλεονεκτήματα: "The crew was good"
Μειονεκτήματα: "Really nice meal with Aegean airlines."
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Check in was chaotic and unfair with people cutting in line and inefficient lengthy waits. The baggage policy was confusing and a pain to pay the extra cost because you had to go to another counter and wait in line yet again."
Πλεονεκτήματα: "I did not make this connection due to delayed first flight and the most poorly organized and staffed airport!!!"
Μειονεκτήματα: "Getting reimbursed!"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "Horrible food"
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Μειονεκτήματα: "Everything. The plane was so delayed, then they lost"
Μειονεκτήματα: "they lost my bags flight was overbooked"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Πλεονεκτήματα: "Good planes. Kosher food was awful. No entertainment."
Πλεονεκτήματα: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Μειονεκτήματα: "The main problem is that when I bought the ticket, it wasn't clear luggage wasn't included but only carry on items. I had to pay extra. It was a surprise. I assumed that 1 small suitcase was included."
Μειονεκτήματα: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "The crew was attentive, kind and welcoming. The leg room even in economy class was more than you might find on bigger airlines in business class! Very pleasant experience all the way around."
Πλεονεκτήματα: "Nice aircraft , excellent crew"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "The changes in gates"
Μειονεκτήματα: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Πλεονεκτήματα: "We were given a meal"
Μειονεκτήματα: "The meal wasn't very good"
Πλεονεκτήματα: "on time, they were aware that we came from a connection and took care of everything. pleasant flight."
Μειονεκτήματα: "Space wise worse than low cost airlines"
Πλεονεκτήματα: "Everything was fine."
Μειονεκτήματα: "I liked everything"
Μειονεκτήματα: "Excessive and undisclosed baggage fees"
Μειονεκτήματα: "A big delay."
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Lots of leg room"
Μειονεκτήματα: "Slight delay, no tv"
Πλεονεκτήματα: "Thanks for giving us drinks and food!!!"
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Μειονεκτήματα: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
Πλεονεκτήματα: "Clean airlines, very efficient. Staff was nice."
Πλεονεκτήματα: "25 minutes flight was awesome! Pilot take off and landing was smooth."
Μειονεκτήματα: "Luggage at baggage claim took longer to receive than the check in and flight combined"
Πλεονεκτήματα: "One hour delay after boarding due to loosing our “slot”"
Πλεονεκτήματα: "Good amount of leg space"
Μειονεκτήματα: "Seating is extremely cramped"
Μειονεκτήματα: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Πλεονεκτήματα: "Amazing leg room, free snack and drink, free wi-fi."
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Crew, seat"
Πλεονεκτήματα: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Μειονεκτήματα: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Πλεονεκτήματα: "crew was great ,seats was better than good"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "I don't like the movie options. Some are quite sexual and can be seen around the plane."
Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."
Πλεονεκτήματα: "Crew was friendly and the flight was nice and smooth."
Μειονεκτήματα: "No expectations as the flight was less than an hour."
Μειονεκτήματα: "Free wifi"
Πλεονεκτήματα: "Timely departure and pleasant staff on board"
Μειονεκτήματα: "It was cold during the flight,"
Πλεονεκτήματα: "Seat size was decent, not like us airlines, there’s actually space for you knees."
Πλεονεκτήματα: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Μειονεκτήματα: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Πλεονεκτήματα: "it was mess, so I cant say positive thing"
Μειονεκτήματα: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Μειονεκτήματα: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "nothing I can think of"
Μειονεκτήματα: "Food was ok. Flight was delayed."
Πλεονεκτήματα: "Timing flight people working very nice and hospitality"
Πλεονεκτήματα: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Μειονεκτήματα: "This was a great flying experience."
Πλεονεκτήματα: "I liked the crew on the flight."
Μειονεκτήματα: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Μειονεκτήματα: "The worst airline, customer service ever"
Πλεονεκτήματα: "Not a long run."
Μειονεκτήματα: "Seats too too tight. Uncomfortably tight."
Πλεονεκτήματα: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Μειονεκτήματα: "Seat backs were rock solid without use of a personal pillow."
Πλεονεκτήματα: "Very friendly staff"
Μειονεκτήματα: "All was well"
Πλεονεκτήματα: "Everything was excellent"
Πλεονεκτήματα: "The flight was comfortable and very timely."
Μειονεκτήματα: "Very little leg room."
Μειονεκτήματα: "Service was bad"
Πλεονεκτήματα: "On time departure, friendly staff"
Μειονεκτήματα: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "I have to pay for food or drink"
Πλεονεκτήματα: "Good service and on time."
Μειονεκτήματα: "Food part was missing."
Πλεονεκτήματα: "Very nice crew."
Μειονεκτήματα: "Buses to aircrafts. No snack on short flights."
Μειονεκτήματα: "A poor choice of video/film/documentaries. Limited and uninteresting."
Μειονεκτήματα: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Πλεονεκτήματα: "Helpful service, decent food."
Πλεονεκτήματα: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."
Πλεονεκτήματα: "Plenty of food and drinks, pleasant crew"
Μειονεκτήματα: "economy class eats sold as business class !!! very poor and cheap strategy --"
Πλεονεκτήματα: "Service was great and the flight on time."
Πλεονεκτήματα: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Πλεονεκτήματα: "Right on schedule!!"
Πλεονεκτήματα: "Everything was fine - short flight"
Μειονεκτήματα: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."
Πλεονεκτήματα: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Πλεονεκτήματα: "Good food and drinks,great movies"
Μειονεκτήματα: "Dirty bathroom,needs upgrade too."
Πλεονεκτήματα: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Μειονεκτήματα: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "The most amazing service, good food and great steward"
Μειονεκτήματα: "Seats not comfortable for long haul, better care"
Μειονεκτήματα: "Food is a joke"
Μειονεκτήματα: "Boarding from bus and no aero bridge"
Μειονεκτήματα: "The multiple gate changes & technical delay caused us to miss our connection to Boston"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Space is too limited even for the a small built body."
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "Crew was courteous and professional. Food was okay."
Μειονεκτήματα: "Seats a little wider and little more leg room."
Μειονεκτήματα: "Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition."
Μειονεκτήματα: "The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical."
Πλεονεκτήματα: "Bathrooms were clean"
Μειονεκτήματα: "The entertainment was not functioning"
Πλεονεκτήματα: "Crew was OK, seat was comfortable"
Μειονεκτήματα: "No choice for food, for the last rows only pasta was left, bad calculation on crew side"
Πλεονεκτήματα: "Great crew"
Πλεονεκτήματα: "I don’t like it I was 3 hours delayed"
Πλεονεκτήματα: "The crew is amazing! We have comfort even in the economy class."
Μειονεκτήματα: "I did not like the food"
Πλεονεκτήματα: "I am always amazed how Lufthansa gets it right."
Μειονεκτήματα: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Did not board flight due to above Billund to Frankfurt flight being delayed and causing me to miss this flight."
Πλεονεκτήματα: "nice crew!"
Μειονεκτήματα: "Seat hardly reclines at all."
Μειονεκτήματα: "Food on flight Detroit - Frankfurt was terrible."
Πλεονεκτήματα: "All was good."
Μειονεκτήματα: "All was good."
Πλεονεκτήματα: "Good snacks"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."
Μειονεκτήματα: "Very weird flight attendant. Seemed unexperienced and stressed out. Bad vibe from the crew in general."
Πλεονεκτήματα: "2 hours delayed in Munich"
Πλεονεκτήματα: "Very friendly staff and food was delicious."
Μειονεκτήματα: "I had to run from Terninal A to Z to make this flight since our first flight was delayed arriving due to weather. As a result, my luggage didn't make it to my destination."
Μειονεκτήματα: "Seat was too small and really uncomfortable"
Πλεονεκτήματα: "The polite stewards The food and drinks given for free."
Πλεονεκτήματα: "Plain in excellent condition and very clean. Friendly staff and welcome."
Μειονεκτήματα: "Should have mobile phone chargers on board."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Breakfast bun was not tasty - too much bread and not healthy at all."
Πλεονεκτήματα: "Everything else"
Μειονεκτήματα: "Boarding was even more chaotic. No clear signs for premium economy."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Everything went as smoothly as possible. Would definitely recommend."
Πλεονεκτήματα: "ample food and no $ to check baggage."
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "Shortness of flight from Genoa to Munich"
Μειονεκτήματα: "Layover following"
Μειονεκτήματα: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"
Πλεονεκτήματα: "I will always try to fly Lufthansa in Europe from now on. You have courteous and capable employees and all of your systems are set up to be intuitive and straightforward."
Πλεονεκτήματα: "The whole flight went in time and all was well..."
Μειονεκτήματα: "But when we got to Barcelona we had to wait 40 mins to get off the plane and another 2 hours to get our luggage. The baggage handlers went on strike."
Πλεονεκτήματα: "the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special."
Μειονεκτήματα: "Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle."
Πλεονεκτήματα: "Crew went above and beyond. Food was excellent and the Crew kept us hydrated."
Πλεονεκτήματα: "Seats were comfortable. The crews were helpful."
Μειονεκτήματα: "Cleaner bathroom on the plane."
Μειονεκτήματα: "30 min delay !"
Πλεονεκτήματα: "That there were no group calls for boarding"
Μειονεκτήματα: "My seat"
Μειονεκτήματα: "Water could have been served complementary"
Μειονεκτήματα: "Overbooked, no room for carry-on luggage"
Πλεονεκτήματα: "Crew was very pleasant and attentive."
Μειονεκτήματα: "The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure."
Μειονεκτήματα: "It was very cold they need to lower the temperature."
Μειονεκτήματα: "It was very cold inside the airplane. I have to ask multiple times for blanket."
Μειονεκτήματα: "poor customer service."
Πλεονεκτήματα: "The crew was very cool"
Μειονεκτήματα: "The food was ok"
Πλεονεκτήματα: "Helpful services."
Πλεονεκτήματα: "At least it was a flight"
Μειονεκτήματα: "Noisy, no complimentary snacks nor drinks, no legroom"
Πλεονεκτήματα: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
Μειονεκτήματα: "Once in Houston took 30minutes to the luggage to be delivered"
Πλεονεκτήματα: "I liked the organization and service"
Πλεονεκτήματα: "It is a quick trip which is nice."
Μειονεκτήματα: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."
Πλεονεκτήματα: "Everything was fine"
Μειονεκτήματα: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"
Πλεονεκτήματα: "It was easy boarding. The flight crew had been been late due to a bad taxi driver. We still arrived on time!"
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in."
Πλεονεκτήματα: "Crew was friendly and plane was comfortable."
Μειονεκτήματα: "There were no free food or beverage options."
Πλεονεκτήματα: "Crew was very pleasant and friendly. Departure and arrival was on time."
Μειονεκτήματα: "Very narrow and uncomfortable seats."
Μειονεκτήματα: "Cramped seats, no video, paltry food service (the "continental breakfast" consisted of exactly one slice of banana bread). And lousy coffee."
Πλεονεκτήματα: "Long flights are never fun It helped that the crew was helpful and pleasant Food was ok but there could have been more offered It was an 8 hour flight and there was one meal an hour after take off and then just a very small snack and drink an hour before Not enough water was offered throughout the flight"
Πλεονεκτήματα: "Whatever positive experience we had was overwhelmed by careless handling of our luggage."
Μειονεκτήματα: "Luggage nor sent from Brussels to Florence. On day 2 they had no clue where our 2 pieces were. Both pieces were bar-coded and there was. File complaint number did not help. we travel regularly and it has been many years sine we had luggage problems."
Μειονεκτήματα: "Delayed and JFK wasn't ready for us. So more delay"
Μειονεκτήματα: "Poor customer service."
Μειονεκτήματα: "Brussels Airlines was obviously throwing around the luggage as my hard shell suitcase was cracked irreparably when it arrived at the carousel."
Μειονεκτήματα: "The gates were way too far apart. Had to run all across the huge airport and go through too many security lines."
Πλεονεκτήματα: "Nice equip and staff, comfortable and on-time"
Μειονεκτήματα: "Veg meal requested but not processed."
Μειονεκτήματα: "The same: food at extra cost"
Πλεονεκτήματα: "A very full flight that was managed well. Staff were accommodating and pleasant."
Μειονεκτήματα: "I am not a fan of spicy food when flying so the snack item did not work for me. The more interesting international films were not available with English subtitles."
Πλεονεκτήματα: "Everything about the airline"
Πλεονεκτήματα: "The seats in the plane were amazing. Maybe older but better than the new ones."
Μειονεκτήματα: "No infotainment screen"
Πλεονεκτήματα: "leg space is quite big"
Μειονεκτήματα: "the food was poor - Cold Pasta salad"
Μειονεκτήματα: "There was a a man who I believe is the lead of the serving crew was very disrespectful and mean to passenger. I would never board an airplane when I see this man in the aircraft."
Πλεονεκτήματα: "It was a smooth flight."
Μειονεκτήματα: "Choice of food"
Πλεονεκτήματα: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Μειονεκτήματα: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."
Μειονεκτήματα: "I bought my flight 2 months before, and at the gate I was told I'm on stand by, after the check in agent already took my bag, and without any explanation. No one could tell me WHY I was all of a suddent on standby. The answer I got was "I don't know, that's just how it is in the system". Completely unacceptable and against airline policy. I will be filing an official complaint with Brussels Airlines."
Μειονεκτήματα: "The plane was delayed. The service was poor. My bag was lost. Will not fly brussels airlines again."
Μειονεκτήματα: "The flight was canceled. I found out the day before my departure - the airlines didn't even contact me to let me know - and I never got reimbursed for the canceled flight. I had to purchase a $1500 new ticket to get back home in time. I wrote to the Brussels Airlines and they never addressed these complains."
Πλεονεκτήματα: "Friendly staff."
Μειονεκτήματα: "Chaotic airport and lost my luggage."
Μειονεκτήματα: "It was ok flight - not full airplane - good"
Μειονεκτήματα: "Brusels airlines left and arrived with 40 min delay for a flight that should be only 1:50 hour"
Πλεονεκτήματα: "There were a couple of the flight attendants that were excellent: Friendly, welcoming and service minded. Not all, but I have come to expect the worst from United (I fly 5-6 trips a year with UA, 5-6 trips with other Star Alliance airlines). Food in Economy Plus was mediocre at best, it seems United are catering this from a correctional facility. Overall good experience due to the staff, but nothing that wow'ed us beyond being better than what we have come to expect from United."
Πλεονεκτήματα: "Crew were polite. Due to late BHX departure VCE connecting passengers were given barcode pass for fast lane thru security & passport control. BRU huge & a bit confusing. esp for arrivals from GB connecting to Italy. Lots of escalators and walking. Brussels airlines were fine. However, in future I would avoid using BRU as a connecting point unless more time between flights."
Μειονεκτήματα: "I felt that the crew was unfriendly and saw each request as a burden."
Πλεονεκτήματα: "The NY people working for the company were great. The flight attendants polite."