Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "The size of hand luggage"
Πλεονεκτήματα: "Steal money!!!! You guys didn’t allow to bring our carryons in to airplane and was a little short, she forced us to pay for them and send to the big luggage. But when we was boarding there so many people with a bigger baggage!!! I can’t accept that !!!"
Μειονεκτήματα: "Seats were very uncomfortable"
Μειονεκτήματα: "Basic seats and late fligjt"
Πλεονεκτήματα: "Nothing really."
Μειονεκτήματα: "On time boarding, better communication, better amenities. Cheap airline. You get what you pay for."
Μειονεκτήματα: "long delays"
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "The crew was very nice. All smiles"
Μειονεκτήματα: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."
Πλεονεκτήματα: "the flight was ok"
Μειονεκτήματα: "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"
Πλεονεκτήματα: "Seats were comfortable. Crew neither friendly or unfriendly."
Μειονεκτήματα: "Leave on time and give free of charge a glad of water or a juice to the passengers."
Μειονεκτήματα: "Horrible boarding process."
Μειονεκτήματα: "Boarding was chaos"
Πλεονεκτήματα: "Hard to understand some of the crew announcements due to speaking way too fast"
Μειονεκτήματα: "The flight came in late, but we only found out later.If we’d been told we could have gone for a drink, or at least found somewhere to sit for a while, rather than standing for an unacceptable time!"
Μειονεκτήματα: "Extremely poor customer service. Collective refusal for each team memeber to take responsibility to remedy sutuation"
Μειονεκτήματα: "More communication about the departure delay and location of the gate"
Πλεονεκτήματα: "Decent legroom and space to spread out."
Μειονεκτήματα: "Some entertainment options would be welcome."
Μειονεκτήματα: "Luggage payment check in and boarding is too slow and inefficient"
Πλεονεκτήματα: "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Μειονεκτήματα: "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."
Πλεονεκτήματα: "Absolutely nothing."
Μειονεκτήματα: "Our flight was 3 hours delayed, we had to throw away our backpacks because the the crew said we could not bring them on. They said throw them away or you have to stay in Portugal and can’t go to Madrid. We missed our connecting flight. Worst flying experience I’ve ever had! No one was apologetic."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Seats are uncomfortable"
Πλεονεκτήματα: "In résumé everything is cool. Thx"
Μειονεκτήματα: "The land"
Πλεονεκτήματα: "Everything right on time, good landing"
Μειονεκτήματα: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."
Πλεονεκτήματα: "the entrance from front and back"
Μειονεκτήματα: "Felt like we were being herded like cattle"
Πλεονεκτήματα: "WE got there."
Μειονεκτήματα: "We had purchased tickets with 2 bags at 15 Kg ea. The day before I realized that was under & I called to increase to 23 for one bag & 20 for the other. They initially said Increase would be 90 euro but when I complained that was terrible she lowered to 60. confirming email showed the icrease to 27 for 1 & 21 for the other. Actuals 22.3 & 16 . 3 for the 2nd."
Πλεονεκτήματα: "On time, friendly, polished,"
Μειονεκτήματα: "No offer of any refreshment"
Πλεονεκτήματα: "Only crew was good, everything else was horrible"
Μειονεκτήματα: "Dirty plain, delay"
Μειονεκτήματα: "We didn’t take it. Although it was scheduled for a 6:50 am departure it was delayed until noon and we would have missed our flight from London to the U. S. It was very hectic and frustrating trying to find another flight. We got NO help from ez-Jet. Luckily TAP Portugal was extremely helpful and we did make our Delta flight with lots of extra help from them."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "General flight was inexpensive, minus all the additional fees."
Μειονεκτήματα: "The flight was delayed an hour on the tarmac, the plane was incredibly uncomfortable, we were charged an insane amount of money for our back packing bags because they were “odd sized.” I would not suggest using this airline unless you have no other option."
Μειονεκτήματα: "Crew is obsessed with safety procedures more than any other airline existing which becomes really annoying at some point."
Μειονεκτήματα: "The gate being posted immediately as boarding began, with the flight a 10 minute walk away from the main waiting area. Tough to blame easyJet for the idiocy that is the LYS airport Terminal 1B though."
Πλεονεκτήματα: "I like the ease of this airline"
Πλεονεκτήματα: "I was happy that we had assigned seats. It used to be that everyone boarded and got the seats they could manage."
Πλεονεκτήματα: "On time no problems at all"
Μειονεκτήματα: "Seats don't recline"
Πλεονεκτήματα: "Plane was OK for a low cost"
Μειονεκτήματα: "I was extremely annoyed that despite carrrying a luggage that fit the specs I was forced to check it because the overhead space was full. When I boarded I realized that there was plenty of space. In fact on the space over our heads (row14) there was space throughout the flight"
Πλεονεκτήματα: "There was not one thing I liked from the flight, everything was poor"
Μειονεκτήματα: "From the flight attendance to the plane everything was terrible"
Πλεονεκτήματα: "absolutely nothing..."
Μειονεκτήματα: "The stewardesses lost control of a rowdy, ugly British drinking crowded plane - with liquor bottles being passed through the plane.....and at the end of the flight, the pilot had to abort a landing and scream at the clients to get in their seats and belt up or he wouldn´t land. I have never been as scared or insulted as I was on this flight...and will NEVER fly on easy jet or from Stansted again....."
Μειονεκτήματα: "No entertainment options. Not a big deal."
Μειονεκτήματα: "Rude staff, crowded planes, stand by on a booked ticket , 3 hours late"
Μειονεκτήματα: "Updates saying flight delayed 1hr, then 22hrs, no-one at kiosks/bag drop can advise or check on flight....wait for customer service ...to be told flight is ontime & we had to run the length of the terminal. Otherwise ok."
Πλεονεκτήματα: "Excellent food and service!"
Μειονεκτήματα: "There was no entertainment!"
Πλεονεκτήματα: "The service in the same day I bought the tickets was great. Extended my trip in 1 day with no additional cost."
Μειονεκτήματα: "The cost of luggage is ridiculous and evan once i was told that doing ut throgh the website wil cost me much less (reasonable 30€) i didnt find how i could do it. anded up paying x3 fir the luggage making all that low-cost pretty expensive all together. I dont like being hoaxed."
Πλεονεκτήματα: "Excellent value, friendly staff! Great bargain!!!"
Μειονεκτήματα: "Couldn't bring more than 1 carryon. I've never experienced this on a plane. My purse counted as my carryon so I had to check a bag. Also, the seats didn't recline."
Πλεονεκτήματα: "Crew was superlative."
Μειονεκτήματα: "Super tight seats did not recline. Flights are not confirmed had 2 flights cancelled and had to fight to get onto another flight. Tough with a baby and toddler."
Μειονεκτήματα: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
Πλεονεκτήματα: "Crew were very professional"
Μειονεκτήματα: "The seats"
Πλεονεκτήματα: "The food options were amazing and the wine was very nice!"
Μειονεκτήματα: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Larger leg room"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Nothing. Horrible experience overall, but what you pay is what you get."
Μειονεκτήματα: "Pretty much everything..."
Πλεονεκτήματα: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Μειονεκτήματα: "6 hours delay due to bad weather."
Πλεονεκτήματα: "Budget friendliness"
Πλεονεκτήματα: "The cheap fares"
Μειονεκτήματα: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Πλεονεκτήματα: "We landed"
Μειονεκτήματα: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Μειονεκτήματα: "The seats are cramped and you have to pay for snacks and water"
Μειονεκτήματα: "Unreliable schedule (final delay 1h 40 min)"
Μειονεκτήματα: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Μειονεκτήματα: "Boarding first of Priority Boarding passes did NOT take place No information on site of the 45 mun delay"
Πλεονεκτήματα: "Nice price"
Πλεονεκτήματα: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Μειονεκτήματα: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Μειονεκτήματα: "It was hot and stuffy and dirty"
Μειονεκτήματα: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Πλεονεκτήματα: "Price of ticket"
Μειονεκτήματα: "Seats are terrible."
Μειονεκτήματα: "1 hour delay without any announcement"
Μειονεκτήματα: "Changing in luggage information was annoying"
Μειονεκτήματα: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Πλεονεκτήματα: "Service, smiling and attention to details."
Μειονεκτήματα: "No kosher food."
Μειονεκτήματα: "Συχαίνομαι τις εταιρίες που δε σου προσφέρουν ένα ποτήρι νερό και δυστυχώς και η wizzair το κάνει και αυτή"
Μειονεκτήματα: "2 hrs late and we missed all our following connections as a result."
Πλεονεκτήματα: "The Crew was excellent"
Μειονεκτήματα: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Πλεονεκτήματα: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Μειονεκτήματα: "Very long queues at boating in Charleroi airport"
Πλεονεκτήματα: "Pleasant staff."
Μειονεκτήματα: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Πλεονεκτήματα: "Everything was smooth"
Μειονεκτήματα: "Make better prices/offers to shut down ryanair !!!"
Πλεονεκτήματα: "By far better than ryanair...cheaper option to dine that airports"
Μειονεκτήματα: "Its low cost.... don’t expect comfortable seats"
Πλεονεκτήματα: "Flight was on schedule"
Μειονεκτήματα: "No free drinking water"
Πλεονεκτήματα: "Price and schedule. Going on time with no delays. Good value for money."
Μειονεκτήματα: "Very hard on baggage policy"
Μειονεκτήματα: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Πλεονεκτήματα: "Cheap with early booking"
Μειονεκτήματα: "No food, even free coffee."
Μειονεκτήματα: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Πλεονεκτήματα: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Μειονεκτήματα: "The seats don’t lean back and do not have a lot of cushion."
Πλεονεκτήματα: "Wizzair suggestion to compensate us"
Μειονεκτήματα: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Πλεονεκτήματα: "cheap, on time"
Μειονεκτήματα: "no reclining chairs, no water free"
Πλεονεκτήματα: "Staff aboard the aircraft were very nice and so was the passengers."
Μειονεκτήματα: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Μειονεκτήματα: "Lots of hidden charges."
Πλεονεκτήματα: "Flight attendance service was great and smiley"
Μειονεκτήματα: "Nothing much"
Μειονεκτήματα: "I didn't eat No entertainment"
Μειονεκτήματα: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Μειονεκτήματα: "Boarding and getting off the plane via bus"
Πλεονεκτήματα: "All handled professionally."